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Hyatt Centric Gran Via Madrid

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In the heart of Madrid, Hyatt Centric Gran Via Madrid offers a luxurious retreat with international cuisine at Hielo y Carbon restaurant and refreshing drinks at one of two bars. Unwind on the rooftop terrace or stay active in the 24-hour gym. With multilingual staff and proximity to shopping, this hotel is perfect for travelers seeking convenience.

Reviews

9.4 out of 10, Loved by guests
Top-rated by travelers

Popular amenities

  • Pet friendly
  • Parking available
  • Free WiFi
  • Air conditioning
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Restaurant and 2 bars/lounges
  • Breakfast available
  • 24-hour fitness center
  • 24-hour room service
  • Business center
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Water dispenser

Feel at home (6)

  • Private bathroom
  • Cable/satellite TV service
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
The current price is CNY2,016
CNY2,218 total
includes taxes & fees
May 27 - May 28

Why we love this property

Diverse dining choices
International cuisine delights await at the restaurant with 2 bars. The hotel offers buffet breakfast with vegan and vegetarian options for every palate.
Dreamy luxury sleep
Premium bedding ensures a perfect night's rest at this luxury hotel. Guestrooms feature 24-hour room service and a well-stocked minibar for ultimate comfort.

Room options

Available filters for rooms
Showing 26 of 26 rooms

View all photos for Room, 1 King Bed, Non Smoking (Gran Via View)

Room, 1 King Bed, Non Smoking (Gran Via View) | Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Non Smoking (Gran Via View)

9.4 out of 10
Exceptional
(23 reviews)
  • City view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking | Premium bedding, minibar, in-room safe, desk

Room, 2 Double Beds, Non Smoking

9.0 out of 10
Wonderful
(17 reviews)
  • 35 sq m
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Room, 1 King Bed, Non Smoking, Terrace (Grand Via View)

Room, 1 King Bed, Non Smoking, Terrace (Grand Via View) | Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Non Smoking, Terrace (Grand Via View)

10.0 out of 10
Exceptional
(7 reviews)
  • City view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Executive Suite, Non Smoking

Executive Suite, Non Smoking | Premium bedding, minibar, in-room safe, desk

Executive Suite, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 60 sq m
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, Non Smoking (Grand Via View)

Junior Suite, Non Smoking (Grand Via View) | Premium bedding, minibar, in-room safe, desk

Junior Suite, Non Smoking (Grand Via View)

10.0 out of 10
Exceptional
(8 reviews)
  • City view
  • 40 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(39 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Twin Beds, Non Smoking

Room, 2 Twin Beds, Non Smoking | Premium bedding, minibar, in-room safe, desk

Room, 2 Twin Beds, Non Smoking

9.2 out of 10
Wonderful
(18 reviews)
  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Suite, Non Smoking, Terrace

Suite, Non Smoking, Terrace | Premium bedding, minibar, in-room safe, desk

Suite, Non Smoking, Terrace

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Non Smoking, Balcony

Room, 1 King Bed, Non Smoking, Balcony | Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Non Smoking, Balcony

10.0 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Family Suite, Multiple Beds, Non Smoking

Family Suite, Multiple Beds, Non Smoking | Premium bedding, minibar, in-room safe, desk

Family Suite, Multiple Beds, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 2 Double Beds
  • Free WiFi

View all photos for Junior Suite, 1 King Bed, Non Smoking

Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, Non Smoking (Gran Via)

Suite, Non Smoking (Gran Via) | Premium bedding, minibar, in-room safe, desk

Suite, Non Smoking (Gran Via)

  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite, Non Smoking (Fenix)

Suite, Non Smoking (Fenix) | Premium bedding, minibar, in-room safe, desk

Suite, Non Smoking (Fenix)

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for King Terrace Gran Via View

Premium bedding, minibar, in-room safe, desk

King Terrace Gran Via View

  • Sleeps 2
  • Free WiFi

View all photos for Junior Suite Non smoking

Premium bedding, minibar, in-room safe, desk

Junior Suite Non smoking

  • Sleeps 2
  • Free WiFi

View all photos for Double Room With Two Double Beds

Premium bedding, minibar, in-room safe, desk

Double Room With Two Double Beds

  • Sleeps 2
  • Free WiFi

View all photos for Executive Suite Non smoking

Premium bedding, minibar, in-room safe, desk

Executive Suite Non smoking

  • Sleeps 3
  • Free WiFi

View all photos for Terrace Suite Non smoking

Premium bedding, minibar, in-room safe, desk

Terrace Suite Non smoking

  • Sleeps 2
  • Free WiFi

View all photos for Twin Room Non smoking

Premium bedding, minibar, in-room safe, desk

Twin Room Non smoking

  • Sleeps 2
  • Free WiFi

View all photos for King Room with Gran Via View Non smoking

Premium bedding, minibar, in-room safe, desk

King Room with Gran Via View Non smoking

  • Sleeps 2
  • Free WiFi

View all photos for King Room with Balcony

Premium bedding, minibar, in-room safe, desk

King Room with Balcony

  • Sleeps 2
  • Free WiFi

View all photos for One King Bed

Premium bedding, minibar, in-room safe, desk

One King Bed

  • Sleeps 2
  • Free WiFi

View all photos for Family Room

Premium bedding, minibar, in-room safe, desk

Family Room

  • Sleeps 4
  • Free WiFi

View all photos for Junior Suite Gran Via View

Premium bedding, minibar, in-room safe, desk

Junior Suite Gran Via View

  • Sleeps 2
  • Free WiFi

View all photos for Premium King Room

Premium bedding, minibar, in-room safe, desk

Premium King Room

  • Sleeps 2
  • Free WiFi

View all photos for Executive Suite Non Smoking

Premium bedding, minibar, in-room safe, desk

Executive Suite Non Smoking

  • Sleeps 3
  • Free WiFi

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The price is CNY3,744
CNY4,118 total
includes taxes & fees
May 17 - May 18
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About the neighborhood

Map
Gran Via 31, Madrid, Madrid, 28013

What's nearby

  • Gran Via - 1 min walk - 0.1 km
  • Plaza de Callao - 3 min walk - 0.3 km
  • Puerta del Sol - 5 min walk - 0.5 km
  • Plaza de España - Princesa - 6 min walk - 0.6 km
  • Plaza Mayor - 10 min walk - 0.8 km

Getting around

  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 20 min drive
  • Madrid Recoletos Station - 17 min walk
  • Madrid Principe Pio Station - 25 min walk
  • Madrid (XOC-Atocha Train Station) - 27 min walk
  • Callao Station - 2 min walk
  • Gran Via Station - 2 min walk
  • Santo Domingo Station - 5 min walk

Restaurants

  • ‪El Jardín de Diana - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Burger King - ‬2 min walk
  • ‪Boyberry Madrid - ‬2 min walk
  • ‪La Quintina - ‬1 min walk

About this property

Hyatt Centric Gran Via Madrid

When you stay at Hyatt Centric Gran Via Madrid, you'll be in a great location, within just a 10-minute walk of Gran Via and Puerta del Sol. Guests can visit the 24-hour fitness center for a workout or grab a bite to eat at Hielo y Carbon, which serves international cuisine. This luxurious hotel is also within just a 10-minute walk of Plaza Mayor and Plaza de España - Princesa. Fellow travelers love the helpful staff and location. The property is just a short walk to public transportation: Callao Station is 2 minutes and Gran Via Station is 2 minutes.

At a glance

DONE

Hotel size

    • 159 rooms
    • Arranged over 10 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: noon
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (dogs and cats only)*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7:00 AM–10:30 AM on weekdays and 7:30 AM–11:00 AM on weekends
  • 2 bars/lounges
  • Restaurant
  • 24-hour room service
  • Water dispenser

Working away

  • Business center
  • Meeting rooms
  • Conference space (2121 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • 24-hour fitness center
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • Water dispenser
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 55-inch TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Hielo y Carbon - This restaurant specializes in international cuisine.
Jardin de Diana - Onsite rooftop bar. Open daily.
Ondas Bar - Onsite lobby lounge. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 29 per person
  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 50 per pet, per day

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Hyatt Centric Gran Via Madrid Hotel

Hyatt Centric Gran Via Hotel

Hyatt Centric Gran Via

Hyatt Centric Gran Via Madrid Hotel

Hyatt Centric Gran Via Madrid Madrid

Hyatt Centric Gran Via Madrid Hotel Madrid

Frequently asked questions

Does Hyatt Centric Gran Via Madrid offer free cancellation for a full refund?

Yes, Hyatt Centric Gran Via Madrid does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hyatt Centric Gran Via Madrid?

Yes, cats and dogs are welcome. There's a charge of EUR 50 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Hyatt Centric Gran Via Madrid?

No, unfortunately, but there's discounted parking nearby.

What are the check-in and check-out times at Hyatt Centric Gran Via Madrid?

Check-in start time: 3:00 PM; Check-in end time: noon. Check-out time is noon. Late check-out is available for a charge (subject to availability).

Is there an onsite casino at Hyatt Centric Gran Via Madrid?

No, this hotel doesn't have a casino, but Casino Gran Via (3-min walk) is nearby.

What is there to do at Hyatt Centric Gran Via Madrid and nearby?

Hyatt Centric Gran Via Madrid has 2 bars and a 24-hour fitness center.

Are there restaurants at or near Hyatt Centric Gran Via Madrid?

Yes, Hielo y Carbon offers international cuisine.

What's the area around Hyatt Centric Gran Via Madrid like?

Hyatt Centric Gran Via Madrid is a short 2-minute walk from Callao Station and 6 minutes' walk from Puerta del Sol. Travelers say that the hotel is in a great location.

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Reviews

Hyatt Centric Gran Via Madrid Reviews

9.4

Exceptional

9.6

Cleanliness

9.6

Location

9.4

Staff & service

9.4

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently described as delicious, excellent, and a 5-star experience with a wide variety of high-quality options. (11 reviews)
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Popular mentions

Location
Service staff
Room
Bed
Restaurant
Breakfast
Bathroom
Cities
Shopping
Shopping center

Reviews

Verified

8/10 Very good

Great location.
Rafael, 1-night trip
Verified

10/10 Exceptional

Right in the heart of Madrid. Staff very attentive, professional, and friendly.
Carol, 2-night trip
Verified

10/10 Exceptional

amazing staff, bountiful & delicious breakfast, clean rooms, great service all around - would definitely come back!!
Jennifer, 3-night trip
Verified

10/10 Exceptional

I loved the location. Also the staff was always attentive and ready to help.
Yudit, 5-night trip
Verified

10/10 Exceptional

A very clean hotel located right in the city center. It's a great place to experience the charm of a traditional Spanish-style building. The view was beautiful, and there were plenty of shops and nice restaurants nearby."
Jesus, 1-night trip
Verified

10/10 Exceptional

Amazing property with excellent staff and great location.
Ubah, 4-night trip
Verified

10/10 Exceptional

Excellent location
Orlando, 3-night trip
Verified

10/10 Exceptional

Lovely staff, convenient location, lovely rooms
Meena, 1-night trip
Verified

10/10 Exceptional

Friendly staff! Decent rooms walking distance to all the shops
Hazem, 2-night trip
Verified

10/10 Exceptional

Fantastic location!!!
Jenry, 3-night trip
Verified

10/10 Exceptional

Amazing location, great rooms and breakfast
Dmitry, 1-night trip
Verified

10/10 Exceptional

The location is central to Sol, Plaza España. Beautiful, luxury hotel with great staff, service. Fantastic rooftop terrace tapas bar and amazing restaurant with wonderful views of the Gran Via.
Antonio, 2-night trip
Verified

10/10 Exceptional

Excellent service, great location, beautiful property
Jose, 4-night trip
Verified

8/10 Very good

Great location and spacious comfortable rooma
Anurisha, 1-night trip
Verified

10/10 Exceptional

The hotel is at a perfect location to see all the sights.
Jaliye, 2-night trip
Verified

10/10 Exceptional

Amazing place, superb staff
Jamison, 3-night trip
Verified

10/10 Exceptional

Best place we have stayed at in Spain! Staff is polite and helpful, building and rooms are clean and it is very central and we felt very safe.
Maria, 2-night trip
Verified

10/10 Exceptional

Great place and staff and location
diango, 4-night trip
Verified

8/10 Very good

reception staff rude , food excellent, restaurant staff super
Mary, 2-night trip
Verified

10/10 Exceptional

Great hotel .. super nice staff .. very helpful ..
sunory, 5-night trip
Verified

10/10 Exceptional

Great staff & location
Hamza, 3-night trip
Verified

10/10 Exceptional

Great location, service, and convinience.
Jacques, 1-night trip
Verified

10/10 Exceptional

Perfect location, super clean, and the staff were incredibly friendly. The rooftop was absolutely beautiful — great views and atmosphere. Highly recommend!
Neda, 3-night trip
Verified

10/10 Exceptional

Excellent location, excellent service!
Roxana, 2-night trip
Verified

10/10 Exceptional

Great location close to everything!
cristina, 2-night trip