Nestled in a serene setting, Tachibanaya offers an upscale ryokan experience with access to soothing hot springs and rejuvenating spa services. Relax on the tranquil garden terrace, savor local flavors at the restaurant, or unwind with karaoke.
When visiting Tsuruoka, Tachibanaya is a great choice to consider. You'll have free perks like WiFi and self parking. A terrace and a garden are other highlights.
At a glance
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Hotel size
78 rooms
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Arriving/Leaving
Check-in time starts at 3 PM
Minimum check-in age: 20
Check-out time is 10 AM
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Special check-in instructions
The front desk is open daily from 5 AM - midnight
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 20
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Children
No cribs (infant beds)
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Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
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Transfers
Free train station shuttle
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Other information
Designated smoking areas
Caters to adults only
Property amenities
Food and drink
Full breakfast (surcharge) each morning 7:30 AM–9 AM
Restaurant
Water dispenser
What to do
Hot springs
Karaoke
Services
Front desk (limited hours)
Luggage storage
Facilities
Safe-deposit box at front desk
Garden
Terrace
Accessibility
Elevator
Room amenities
Home comfort
Air conditioning (climate-controlled)
Electric kettle
Slippers
Freshen up
Private bathroom
Separate bathtub and shower
Bidet
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Food and drink
Refrigerator
More
Daily housekeeping
In-room safe
Special features
Spa
Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open from 4:00 AM to 1:00 AM. There are hot springs on site.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.
Optional extras
Full breakfast is offered for an extra charge of approximately JPY 2000 per person
Pool, spa, & gym (if applicable)
Reservations are required for private bath/onsen and can be made by contacting the property before arrival at the number on the booking confirmation
Guests must contact this property in advance to reserve access to the public bathing facility
Policies
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
Also known as
Tachibanaya Inn Tsuruoka
Tachibanaya Inn
Tachibanaya Tsuruoka
Tachibanaya Hotel Tsuruoka
Tachibanaya Ryokan
Tachibanaya Tsuruoka
Tachibanaya Ryokan Tsuruoka
Frequently asked questions
Does Tachibanaya offer free cancellation for a full refund?
Yes, Tachibanaya does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Tachibanaya?
Sorry, pets aren't allowed.
Is parking offered on site at Tachibanaya?
Yes, there's free self parking.
What are the check-in and check-out times at Tachibanaya?
You can check in starting at 3 PM. Check-out time is 10 AM.
What is there to do at Tachibanaya and nearby?
Onsite recreation at Tachibanaya includes hot springs. Tachibanaya also has a garden.
Are there restaurants at or near Tachibanaya?
Yes, there's an onsite restaurant.
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Reviews
Tachibanaya Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.4
Cleanliness
6.6
Location
9.2
Staff & service
9.0
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
Apr 4, 2025
Absolutely Stunning
Extremely helpful staff. Showed us where to park and had an English speaking front desk staff to show us around and explain the hotel bath, dining, and other schedules. The hotel grounds were gorgeous. The room was extremely spacious and I wish we could have stayed a few more nights to enjoy everything. Hope to be back one day.
Verified traveler
1-night trip
Verified
10/10 Exceptional
Jul 7, 2025
Beautiful location, outstanding tatami room with good en suite bathroom facilities, and extremely friendly staff. Wifi connection in room was very weak (had to go to hall to connect). Not many English-speaking staff but made do with Google-translate. Would have appreciated food/snack options in bar but bought snacks at well-stocked gift store and small snack outlet on street where they have nice hot spring foot baths next to the river. The garden is beautiful and the private onsen was excellent. Probably easiest to visit by car (plentiful space in their off site parking lot); the train option would be cumbersome. Beautiful rose garden associated with the shrine up the hill; in full bloom at the end of June. Small restaurants nearby.
Emily
Emily, 3-night trip
Verified
10/10 Exceptional
Sep 30, 2023
It was a nice stay. There are some great features to this place. It's beautiful, has great updated amenities, and it's perfect for a relaxing trip. However, the website was hard for me to use and it was difficult to get anyone on the phone who speaks English. This made booking a room difficult, as well a working out some details of my stay. It was also kind of boring place to stay. Most clients were families with babies or older couples. Nobody spent time in the lounge/ bar at night, only for coffee in the morning prior to checkout. The restaurant was good, but not amazing. I had better meals at some home stays in the area. If you're looking for something very cozy, quiet, and standard hotel experience, this is for you. If you want something a little more fun, with great food and still have a relaxing time, there are better options.
Pieter
Pieter, 1-night trip
Verified
8/10 Very good
Nov 28, 2023
Overall a nice stay, we would definitely come back
Overall nice stay with exceptionally good sleep on the futon mats. Huge traditional apartment with two big rooms and plenty of space. Very quiet. We didn’t have a nice view from our suite but the view of the garden from other rooms and communal space is amazing (though the windows are very dirty anyway).
The staff is lovely and very attentive although speaks absolutely no word in English (apart from one English native speaker).
The check in process and parking took forever with very slow translations on the phones.
The communal baths are nice, the private rooftop baths are nice too but didn’t feel clean (feeling a layer on the bath floor and seeing plenty of leaves in the pool three days in a row).
The carpet in the hallway is so stained it makes you feel concerned when you first enter worrying if the room is clean. It was a bit contrastive with the posh and elegant service all the staff was trying to give. The room was nice and clean though.
The dinner was delicious, well worth trying.
Verified traveler
3-night trip
Verified
10/10 Exceptional
Jul 5, 2025
very nice hotel, what a perfect stay, highly recommended this iconic hotel
Hotel eccezionale, con possibilità di prenotare stanze con servizio di bagno caldo (onsen) in stanza. La nostra camera aveva un affaccio diretto sul delizioso laghetto con carpe e anatre (e ranocchie che ci hanno fatto compagnia tutta notte). Consiglio di prenotare con servizio di cena e colazione inclusi, in quanto nelle vicinanze non ci sono ristoranti.