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JR-East Hotel Mets Shibuya

3.5 star property
Hotel within walking distance of Shibuya Sky

Choose dates to view prices

Experience the vibrant energy of Shibuya at JR-East Hotel Mets Shibuya, where modern comfort meets convenient amenities. Unwind with laundry facilities and connect to in-room WiFi, while multilingual staff ensure a seamless stay.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Free WiFi
  • Air conditioning
  • Laundry facilities
  • 24/7 front desk

Main amenities (11)

  • Housekeeping (on request)
  • Breakfast available
  • Self parking
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Vending machine
  • Microwave in a common area
  • Self-serve laundry
  • Multilingual staff
  • Luggage storage

For families (6)

  • Children stay free
  • Refrigerator
  • Private bathroom
  • Laundry facilities
  • Blackout drapes/curtains
  • Elevator

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Superior Double Room, Non Smoking (Maximum occupancy 1 adult)

Desk, blackout drapes, iron/ironing board, free WiFi

Superior Double Room, Non Smoking (Maximum occupancy 1 adult)

  • 19 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Twin Room, Non Smoking (Maximum occupancy 1 adult)

Desk, blackout drapes, iron/ironing board, free WiFi

Superior Twin Room, Non Smoking (Maximum occupancy 1 adult)

  • 21 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Superior Single Room, Non Smoking (Maximum occupancy 2 adults)

Desk, blackout drapes, iron/ironing board, free WiFi

Superior Single Room, Non Smoking (Maximum occupancy 2 adults)

8.2 out of 10
Very good
(26 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Large Twin Bed
  • Free WiFi

View all photos for Superior Double Room, Non Smoking (Maximum occupancy 2 adults)

Desk, blackout drapes, iron/ironing board, free WiFi

Superior Double Room, Non Smoking (Maximum occupancy 2 adults)

9.0 out of 10
Wonderful
(2 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Twin Room, Non Smoking (Maximum occupancy 2 adults)

Desk, blackout drapes, iron/ironing board, free WiFi

Superior Twin Room, Non Smoking (Maximum occupancy 2 adults)

9.0 out of 10
Wonderful
(21 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Superior Single Room, Non Smoking (Maximum occupancy 1 adult)

Desk, blackout drapes, iron/ironing board, free WiFi

Superior Single Room, Non Smoking (Maximum occupancy 1 adult)

9.2 out of 10
Wonderful
(20 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bed
  • Free WiFi

View all photos for Single for 1 people - Non - Smoking / Residential style

Desk, blackout drapes, iron/ironing board, free WiFi

Single for 1 people - Non - Smoking / Residential style

  • 16 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bed
  • Free WiFi

View all photos for Single for 2 people - Non - Smoking / Residential style

Desk, blackout drapes, iron/ironing board, free WiFi

Single for 2 people - Non - Smoking / Residential style

  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Large Twin Bed
  • Free WiFi

View all photos for Twin for 1 people - Non - Smoking / Residential style

Desk, blackout drapes, iron/ironing board, free WiFi

Twin for 1 people - Non - Smoking / Residential style

  • 21 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Twin for 2 people - Non - Smoking / Residential style

Desk, blackout drapes, iron/ironing board, free WiFi

Twin for 2 people - Non - Smoking / Residential style

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Deluxe Twin - Non - Smoking / Residential style

Deluxe Twin - Non - Smoking / Residential style | Desk, blackout drapes, iron/ironing board, free WiFi

Deluxe Twin - Non - Smoking / Residential style

10.0 out of 10
Exceptional
(2 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Deluxe Twin for 5 people - Non - Smoking / Residential style

Deluxe Twin for 5 people - Non - Smoking / Residential style | Desk, blackout drapes, iron/ironing board, free WiFi

Deluxe Twin for 5 people - Non - Smoking / Residential style

  • 32 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds
  • Free WiFi

View all photos for Superior Twin Room Non smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Superior Twin Room Non smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • Free WiFi

View all photos for Superior Double Room Non smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Superior Double Room Non smoking

  • Sleeps 2
  • Free WiFi

View all photos for Superior Single Room Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Superior Single Room Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • Free WiFi

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About the neighborhood

Map
3-29-17 Shibuya, Shibuya-ku, Tokyo, Tokyo, 150-0002

What's nearby

  • Shibuya Sky - 3 min walk - 0.3 km
  • Shibuya Scramble Square - 3 min walk - 0.3 km
  • Shibuya Crossing - 6 min walk - 0.6 km
  • Cerulean Tower - 9 min walk - 0.8 km
  • Love Hotel Hill - 10 min walk - 0.9 km

Getting around

  • Haneda Airport (HND) - 41 min drive
  • Ebisu Station - 13 min walk
  • Daikan-yama Station - 15 min walk
  • Shinsen Station - 16 min walk
  • Shibuya Station - 1 min walk
  • Omote-sando Station - 18 min walk
  • Naka-Meguro Station - 21 min walk

Restaurants

  • ‪小諸そば - ‬2 min walk
  • ‪東京油組総本店 - ‬2 min walk
  • ‪牛かつ もと村 - ‬2 min walk
  • ‪LA COCORICO Shibuya - ‬1 min walk
  • ‪カフェ・ベローチェ - ‬1 min walk

About this property

JR-East Hotel Mets Shibuya

  • JR-East Hotel Mets Shibuya puts you in a great location, within just a 10-minute walk of Shibuya Crossing and Shibuya Sky. You'll have free perks like WiFi and wired internet. Also, Tokyo Tower and Omotesando are just a 5-minute drive away. Fellow travelers like the overall property condition and access to public transport. The property is just a short walk from public transportation: Shibuya Station is just steps away.

At a glance

DONE

Hotel size

    • 186 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
    • Minimum check-in age: 18
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (6 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Covered onsite self parking (JPY 2000 per night; includes in/out privileges)
    • Onsite parking limited
    • Height restrictions apply for onsite parking
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • Shared microwave

Traveling with children

  • Children stay free (see details)

Services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk

Accessibility

  • Elevator

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning and heating
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Electronic bidet
  • Shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Refrigerator

More

  • Housekeeping on request

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 1980 for adults and JPY 1980 for children

Parking

  • Covered self parking costs JPY 2000 per night with in/out privileges
  • Parking height restrictions apply

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International

Also known as

JR-EAST HOTEL METS
JR-EAST METS SHIBUYA
JR-EAST METS
Jr East Mets Shibuya Tokyo
JR-EAST HOTEL METS SHIBUYA Hotel
JR-EAST HOTEL METS SHIBUYA Tokyo
JR-EAST HOTEL METS SHIBUYA Hotel Tokyo

Frequently asked questions

Does JR-East Hotel Mets Shibuya offer free cancellation for a full refund?

Yes, JR-East Hotel Mets Shibuya does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at JR-East Hotel Mets Shibuya?

Sorry, pets aren't allowed.

Is parking offered on site at JR-East Hotel Mets Shibuya?

Yes. Self parking costs JPY 2000 per night. Parking spots may be limited.

What are the check-in and check-out times at JR-East Hotel Mets Shibuya?

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM. Check-out time is 11 AM.

What's the area around JR-East Hotel Mets Shibuya like?

JR-East Hotel Mets Shibuya is a short 1-minute walk from Shibuya Station and 9 minutes' walk from Shibuya Crossing.

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Reviews

JR-East Hotel Mets Shibuya Reviews

9.2

Wonderful

9.4

Cleanliness

9.4

Location

9.2

Staff & service

9.2

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was great, with many guests praising its quality, variety, and generous portions. (25 reviews)
  • Internet and wifi performed well, allowing guests to stay connected and productive. (3 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Location
Room
Train station
Shopping
Service staff

Reviews

Verified

10/10 Exceptional

Perfect location; excellent breakfast
Jennifer, 4-night trip
Verified

10/10 Exceptional

Location is golden!
Daniel, 4-night trip
Verified

10/10 Exceptional

very nice hotel in a great spot Close to restaurants ,bars but get far enough away from the hustle and bustle.
hotel lobby
Toyko tower right from our room
Ronald, 4-night trip
Verified

8/10 Very good

Really great stay and location in Shibuya. Everything was close by and easy to get around by train or walking. Hotel was clean, had a lot of complimentary and the staff help us to send our luggage to the next hotel. Would definitely recommend and stay here again.
Zandra, 3-night trip
Verified

10/10 Exceptional

breakfast is ok, didn't us the laundry services. very friendly and helpful staffs, will definitely come back
Mandi, 2-night trip
Verified

8/10 Very good

Great location! Clean rooms and Helpful staff. Dining room needs upgrading
Kallanna, 3-night trip
Verified

10/10 Exceptional

Clean and spacious room, super nice staff, close combini, air conditioning is great
Rui, 4-night trip
Verified

10/10 Exceptional

The room was spacious and clean, and the building was only a 5min walk to the train station with plenty of restaurants in between
Kimberly Crista, 3-night trip
Verified

10/10 Exceptional

its a clean, perfectly located just out of the bustle of Shibuya. great locattion, great staff, clean rooms!
elaine, 3-night trip
Verified

10/10 Exceptional

Excellent hotel on the quiet side of Shibuya Stream. Walk through the shopping center and it leads you straight into the heart of Shibuya and Shibuya Crossing. Hotel is clean, staff is excellent and helpful. Will stay again on my next trip.
Natalie, 9-night trip
Verified

10/10 Exceptional

Great service, staff was amazing. Room was spacious and comfortable.
Jamie, 3-night trip
Verified

10/10 Exceptional

Really nice central hotel. Able to walk to Shibuya crossing and all the near by attractions. Nice staff- we’ll be back. We booked this hotel with 3 adults and we got a room with 3 beds.
Stephanie, 3-night trip
Verified

8/10 Very good

Very clean room and wonderful staff. Plus a great location
Lester, 3-night trip
Verified

10/10 Exceptional

Super nice, room was clean, had amenities and pajamas. It was a very good location I would stay here again!
Christina, 2-night trip
Verified

8/10 Very good

Service was excellent, rooms clean, convenient laundry and amenities bar. Very affordable and close the Shibuya scramble and all others tourist attractions.
Raquel, 8-night trip
Verified

10/10 Exceptional

The hotel is a lot nicer than their photos do them justice. The location is great, a short walk to Shibuya crossing and all other tourist spots like the pokemon center and don quijote. Also located above a subway station! The bed was very comfortable and the room was great. I would for sure stay here again.
denyce, 2-night trip
Verified

10/10 Exceptional

Very Clean, Helpful and Friendly Staff and Great Location
Margaret, 4-night trip
Verified

10/10 Exceptional

Great location and stay
Windell, 4-night trip
Verified

8/10 Very good

Convenient location, easy check in. Clean room
Michelle, 3-night trip
Verified

10/10 Exceptional

It was a very relaxing place and so close to everything
Jun Su, 3-night trip
Verified

10/10 Exceptional

Clean, convenient location near the Shibuya train station. Wonderful amenities counter, great coffee any time in the lobby. Reasonably priced. Very friendly and helpful staff.
eunice, 4-night trip
Verified

10/10 Exceptional

The front desk staff were welcoming, efficient, and very helpful. Their attentiveness made a strong impression, and I would certainly consider staying again.
Ho Cheung, 2-night trip
Verified

10/10 Exceptional

Very helpful staff, great room although small (normal for Tokyo) and perfect location connecting to Shibuya station.
Aadil, 4-night trip
Verified

10/10 Exceptional

The front desk staff are professional, helpful, and courteous. Their attention to detail is exceptional, and I would gladly consider visiting again.
Ho Cheung, 3-night trip
Verified

10/10 Exceptional

Clean rooms, nice bathrooms. We loved the breakfast buffet, the French toast was so yummy. The staff was kind and very helpful.
Carleigh, 3-night trip