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Hotelcoz All Inclusive

3.5 star property
All-inclusive beachfront resort with spa, near Playa San Juan

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Photo gallery for Hotelcoz All Inclusive

Indoor pool, 4 outdoor pools
Courtyard
Premium Sky Top | Terrace/patio
Mini-golf
Presidential Suite | Terrace/patio
Hotelcoz All Inclusive offers an unforgettable beach vacation with a swim-up bar, poolside bar, and white sand beach. Guests rave about the stunning location and helpful staff while enjoying international cuisine at one of two on-site restaurants or relaxing in free beach cabanas. With multiple pools, fitness classes at the gym, and activities like boat tours or scuba diving.

Reviews

7.2 out of 10
Good

Popular amenities

  • Airport transfer
  • 24/7 front desk
  • Connecting rooms available
  • Spa
  • Bar

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 2 restaurants and 4 bars/lounges
  • Full-service spa
  • 4 outdoor pools and indoor pool
  • Free children's club
  • Outdoor tennis court
  • Fitness center
  • Free use of bicycles
  • Free beach cabanas
  • Beach sun loungers
  • Beach towels

Feel at home (6)

  • Children stay free
  • Children's pool
  • Children's club (free)
  • Playground on site
  • Connecting/adjoining rooms available
  • Private bathroom

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Balcony Athletic Ocean View Guarantee

1 bedroom, in-room safe, individually decorated, individually furnished

Balcony Athletic Ocean View Guarantee

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Sky Top

Premium Sky Top | 1 bedroom, in-room safe, individually decorated, individually furnished

Premium Sky Top

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
  • 48 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Sky Ocean View

Sky Ocean View | 1 bedroom, in-room safe, individually decorated, individually furnished

Sky Ocean View

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
  • 48 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Balcony Ocean View Guarantee

1 bedroom, in-room safe, individually decorated, individually furnished

Balcony Ocean View Guarantee

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
  • 48 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Garden View

Garden View | 1 bedroom, in-room safe, individually decorated, individually furnished

Garden View

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
  • 48 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Similar properties

Exterior

El Cozumeleño Beach Resort - All Inclusive

  • Pool
  • Spa
  • Free parking
  • Free WiFi
7.0 out of 10, Good, 1,176 reviews
El Cozumeleño Beach Resort - All Inclusive
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About the neighborhood

Map
Playa Santa Pilar Km 4.5, Top Floor, Cozumel, QROO, 77600

What's nearby

  • Playa San Juan - 17 min walk - 1.5 km
  • Cozumel Museum - 6 min drive - 6.4 km
  • Cozumel Maritime Terminal - 7 min drive - 6.8 km
  • Punta Langosta Pier - 8 min drive - 7.5 km
  • Chankanaab National Park - 18 min drive - 17.4 km

Getting around

  • Cozumel Intl. Airport (CZM) - 11 min drive
  • Airport drop-off service

Restaurants

  • ‪Islands Beach Club - ‬12 min walk
  • ‪Marimex - ‬9 min drive
  • ‪Guido's - ‬6 min drive
  • Buccanos at Night
  • ‪Cocotiki - ‬1 min walk

About this property

Hotelcoz All Inclusive

At Hotelcoz All Inclusive, you can spend time at the beach enjoying free cabanas, beach massages, and volleyball, plus you'll be within a 10-minute drive of Punta Langosta Pier. There's plenty of fun with the 4 outdoor pools and indoor pool, and guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, facials, and mani/pedis. El Cocal, one of 2 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this all-inclusive resort include 4 bars/lounges, a free kid's club, and a beach bar. Fellow travelers say great things about the helpful staff and beach location.

All inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals, snacks, and beverages included
Room service during certain hours

Languages

English, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 251 units
    • Arranged over 9 floors

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Express check-in available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Late check-out subject to availability

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • Prior to arrival, you must complete online registration via a secure link
    • You will be asked to provide the property with a copy of your government-issued photo ID after booking
    • If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
    • All guests, including children, are required to present a valid government-issued ID card at check-in.

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • Minimum Spring Break check-in age is 21

Children

    • Up to 2 children (3 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
    • Free children's club

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site

Transfers

    • Airport drop off from 8:00 AM to 4:00 PM*

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • 2 restaurants
  • 4 bars/lounges
  • Beach bar
  • Poolside bar
  • Swim-up bar
  • Coffee/tea in a common area
  • Free daily reception
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Children's pool
  • Mini golf
  • Playground
  • Grocery/convenience store
  • Toys
  • Pool gate

What to do

  • On the beach
  • Fitness classes
  • Beach volleyball
  • Mini golf
  • Kayaking
  • Parasailing
  • Boat tours
  • Scuba diving
  • Snorkeling
  • Evening entertainment
  • Pool table
  • Foosball
  • Table tennis

Working away

  • 4 meeting rooms
  • Computer station
  • Conference space (5381 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free beach cabanas
  • Free bicycle rentals
  • Beach sun loungers
  • Beach towels
  • Romance packages

Facilities

  • 2 buildings/towers
  • Built in 1979
  • Garden
  • Terrace
  • Library
  • Television in common areas
  • Fitness center
  • 4 outdoor pools
  • An indoor pool
  • Arcade/game room
  • Full-service spa
  • Hot tub
  • Outdoor tennis court
  • Banquet hall
  • Reception hall
  • Outdoor entertainment area
  • Outdoor furniture
  • Traditional architecture

Accessibility

  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
ROOM

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Furnished balcony/patio
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free local calls

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide
STAR_OUTLINE

Special features

Spa

Guests can indulge in a pampering treatment at the resort's full-service spa. Massages are available on the beach and in the spa; other services include deep-tissue massages, sports massages, and facials. The spa is open daily.

Dining

El Cocal - This beachfront buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
La Veranda - Overlooking the ocean and pool, this restaurant specializes in Mediterranean cuisine and serves dinner only. Reservations are required. Open daily.
Lobby Bar - Onsite bar. Open daily.
Swim up Bar - Onsite bar. Open daily.
Snack Bar - Onsite bar. Open daily.
MONETIZATION_ON

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 40 per person
  • Early check-in can be arranged for an extra charge of USD 60 (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Airport shuttle service for children up to age 10 costs USD 30

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 11:00 PM
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Long-term renters welcome.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

HotelCoz Top Hotel Cozumel
HotelCoz Top Hotel
HotelCoz Top Cozumel
HotelCoz Top Resort Cozumel
HotelCoz Top Resort
Hotelcoz All Inclusive Resort
Hotelcoz All Inclusive Cozumel
Hotelcoz All Inclusive Resort Cozumel
HELP_OUTLINE

Frequently asked questions

Does Hotelcoz All Inclusive offer free cancellation for a full refund?

Yes, Hotelcoz All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotelcoz All Inclusive?

Yes, there are 4 outdoor pools, an indoor pool, and a children's pool. Guests have pool access from 6:00 AM to 11:00 PM.

Are pets allowed at Hotelcoz All Inclusive?

Sorry, pets aren't allowed.

Is parking offered on site at Hotelcoz All Inclusive?

Yes, there's free self parking.

Is airport shuttle service offered by Hotelcoz All Inclusive?

Yes, a shuttle from the hotel to the airport is available from 8:00 AM to 4:00 PM on request. The charge is USD 40 per person.

What are the check-in and check-out times at Hotelcoz All Inclusive?

Check-in start time: 3 PM; Check-in end time: midnight. There's a charge of USD 60 for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-in is available.

What is there to do at Hotelcoz All Inclusive and nearby?

Have fun with onsite activities like kayaking, parasailing, and snorkeling and improve your game at the onsite tennis courts. Additional recreation onsite includes fitness classes. Indulge in a treatment at the spa, soothe your senses in the hot tub, or go for a swim in one of the 4 outdoor swimming pools. Hotelcoz All Inclusive also has 4 bars, an indoor pool, and a fitness center, as well as an arcade and a garden.

Are there restaurants at or near Hotelcoz All Inclusive?

Yes, there are 2 onsite restaurants, featuring beachfront dining, international cuisine, and ocean views.

Does Hotelcoz All Inclusive have any outdoor private spaces?

Yes, every room features a furnished balcony or patio.

What's the area around Hotelcoz All Inclusive like?

Hotelcoz All Inclusive is in Zona Hotelera Norte, a short 16-minute walk from Playa San Juan.

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Hotelcoz All Inclusive Reviews

Reviews

7.2

Good

7.8/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Popular mentions

Room
Food
Service staff
Beach
Buffets
Restaurant
Booking
Drinks
Water
View

Reviews

10/10 Excellent

It was very kid friendly and the beach was amazing!
Nicole S, 8-night trip

10/10 Excellent

We truly enjoyed our stay. The staff, food and weather was great! The rooms were a little dated but everything else made up for that. We hope to come back again, hopefully as soon as next year.
kimberley as, 14-night trip

10/10 Excellent

Awesome staff!
Vivien Kay, 14-night trip

8/10 Good

For the money this place is a great value. We brought the whole family and the service was great and the beach is nice. The place is a little run down and there is not very much to do close to the hotel but if you want value for the money this place is for you.
Cameron, 4-night trip

10/10 Excellent

Loved staying here!
Julia, 5-night trip

10/10 Excellent

Excellent laid back 3 star resort. Great local food. Not a five star, but great value!! Have gone 4 years in a row
Clark, 7-night trip

10/10 Excellent

The staff is very accommodating and pleasant! I always have a very welcoming experience here. Went during Carnival, and had a wonderful time. Town is a 60min walk, or a quick taxi ride.
David Anthony, 14-night trip

10/10 Excellent

All staff friendly and always willing to help you you needed it.
Crystal Ann, 7-night trip

10/10 Excellent

Very friendly people!
Aushara Marie, 7-night trip

8/10 Good

Second stay in 25 years, Property needs a little Maintenace. Would stay again for the price.

4/10 Poor

Great location for snorkeling. Terrible food.
Veronica, 7-night trip

6/10 Okay

Very outdated. Food was meh, along with drinks. However… the beach was absolutely amazing! If you can look past some of the other items the beach is truly a dream.
Amber Marie, 6-night trip

8/10 Good

What i loved was snorkling right off the beach. I love ocean view from room. My only issue was beach palapas reserved by 2am!
Janet Marie, 7-night trip

10/10 Excellent

First time dtaying there. Staff was very friendly. Will stay again.
Evelyn Genevieve, 6-night trip

6/10 Okay

Rooms are big. Right on the ocean. Staff were very friendly
Sandra, 7-night trip

10/10 Excellent

It was great! I will be back next year! Definitely worth the money! Had an amazing honeymoon there! Great staff and close to town with taxi available. Safe island and loved the experience! Again we will be back next year!
Joshua William, 8-night trip

2/10 Terrible

This is the 4th time I stayed at this resort The staff is excellent but the food and drinks r not The resort WAS beautiful!!!! The resort has and is one of the most beautiful beaches in Cozumel!!!!! I love coming to Cozumel but will stay at a different resort next year
Sarah, 7-night trip

6/10 Okay

The staff I did interact with for the most part were nice and helpful, however there is very limited dining. The restaurant that will only take you by reservation is not friendly nor helpful and compared to other all-inclusive resorts I've stayed at, the staff that would walk around and ask if you need drinks or anything else is almost non-existent a lot of the time so you dont get as much for your buck on drinks and food.
Brandi, 4-night trip

8/10 Good

The resort needs renovated.
Geoffrey, 5-night trip

10/10 Excellent

We had a wonderful stay! The food was good and the property is beautiful. It is not a 5 star, though it is a small, lovely, quaint property which is super clean. We felt we got a great value for the price paid .I absolutely loved the view from our room and the snorkeling near by was amazing. We will definitely be back! (The older rooms do need new comforters and some rooms need some things fixed or redone)
Sandra, 7-night trip

10/10 Excellent

The staff, location, and views are amazing (oceanview balcony in every room!), along with the beautiful beach area, great snorkeling, and miniature golf! The property is older but is very clean. The only things that would be nice additions are bike rentals for guests to explore the area, more beach chairs, replacing old mattresses, and more consistency and quality of drinks. Even with those minor issues, there is so much to love about this place-- this was our 3rd time staying here and it has improved each time.
Charlotte, 8-night trip

8/10 Good

Staff is great. Maintenance is a challenge. Breakfast is fine, but you’ll need to look off-site for a good dinner. .
Ron S, 7-night trip

8/10 Good

Clean but old
Veronique, 7-night trip

8/10 Good

loved that the pools stayed open late. great beach area and great snorkeling. quiet family place.
laurelee Marie, 9-night trip

6/10 Okay

Property is dated and hasn’t updated in the rooms for some time. Food was okay. Mostly it was bland compared to other resorts I have stayed at. Staff was friendly, good snorkeling on site. Some restaurants are within 20 minute walk. Area is safe to walk alone day or night
Bryan, 9-night trip