Verified
6/10 Good
May 26, 2024
Staff, food both great but the room was a disaster
The hotel staff and the food were excellent but there was an issue with the room. We booked a club room with balcony as per Hotels. Com website. On arrival we’re told the club rooms did not have balconies so I asked for a room with a balcony. It was a pool view but it was also a huge building site view within 20 metres. A massive crane was within 10 meters of the balcony working from 8 to 5.30. Very noisy indeed. I had to pay extra for this room over the original. I am not sure the hotel should be selling these rooms currently. I could carry on a conversation with the builders without shouting. I did discuss the problem at reception but was told there was nothing to be done.
p
p, 2-night trip
































