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Hotel Gran Palace

3.0 star property
Santiago hotel with indoor pool and restaurant

Choose dates to view prices

Photo gallery for Hotel Gran Palace

Indoor pool
Private kitchen
Food court
Reception
Minibar, in-room safe, free cribs/infant beds, rollaway beds
Located near Palacio de la Moneda, Hotel Gran Palace offers a warm welcome with breakfast and WiFi in public areas. Take advantage of the swimming pool, luggage storage, concierge services and business center to make your stay relaxing and convenient. Guests rave about their experiences at this hotel.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Airport transfer
  • Free breakfast
  • Pool
  • Laundry facilities
  • 24/7 front desk
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Indoor pool
  • Hot tub
  • Room service
  • Conference center
  • Business center
  • 10 meeting rooms
  • Airport shuttle
  • Area shuttle
  • 24-hour front desk
  • Coffee/tea in a common area

Feel at home (6)

  • Free cribs/infant beds
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Elevator
The current price is CNY606
CNY606 total
Nov 17 - Nov 18

Room options

View all photos for Standard Room

Minibar, in-room safe, free cribs/infant beds, rollaway beds

Standard Room

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Hair dryer
Private bathroom
Minibar
Cable channels
In-room safe
  • 18 sq m
  • City view
  • Sleeps 20
  • 20 Double Beds

View all photos for Superior Double or Twin Room

Minibar, in-room safe, free cribs/infant beds, rollaway beds

Superior Double or Twin Room

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Hair dryer
Private bathroom
Minibar
Cable channels
In-room safe
  • Sleeps 20
  • 20 King Beds

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Bar (on property)

Hotel Brasilia

  • Free breakfast
  • Free parking
  • Free WiFi
  • Restaurant
8.0 out of 10, Very Good, 139 reviews
The price is CNY353
CNY353 total
Oct 19 - Oct 20
Hotel Brasilia
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About the neighborhood

Map
Huerfanos 1178, Santiago, 8340420

Getting around

  • Santiago Intl. Airport (SCL) - 17 min drive
  • Santiago Central Station - 14 min drive
  • Armas Station - 6 min walk
  • University of Chile Station - 9 min walk
  • La Moneda Station - 9 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • Starbucks
  • El Rápido
  • Bar Nacional 2
  • Dos y Dos
  • Good Café

About this property

Hotel Gran Palace

Hotel Gran Palace puts you just a 5-minute drive from Palacio de la Moneda and Medical Center Hospital Worker. Guests can splash around at the indoor pool or grab a bite to eat at the restaurant. Also, Costanera Center and Parque Arauco Mall are within a short drive. Public transportation is just a short walk: Armas Station is 6 minutes and University of Chile Station is 9 minutes.

At a glance

DONE

Hotel size

    • 107 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: anytime
    • Minimum check-in age: 15
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 15
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite parking limited
    • Height restrictions apply for onsite parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Offsite

    • Area shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast 7:00 AM–10:30 AM on weekdays and 7:00 AM–10:30 AM on weekends
  • Hosted evening meals daily for a surcharge
  • Restaurant
  • Coffee/tea in a common area
  • Room service

What to do

  • Shopping

Working away

  • Business center
  • 10 meeting rooms
  • Conference center (12917 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • An indoor pool
  • Hot tub

Accessibility

  • Elevator
  • Elevator door width (inches): 39
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Accessible airport shuttle

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Heating
  • Minibar

Sleep well

  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub only
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices)) and free wired internet

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 50 per vehicle (one-way, maximum occupancy 2)
  • Area shuttle service is offered for an extra charge
  • Hosted evening meal costs USD 25

Renovations and closures

The following facilities will be closed during December, November, January, February, March, and October:
  • Bar/Lounge
  • Business center
  • Dining venue(s)
  • Fitness facilities
  • Sauna
  • Spa
  • Swimming pool

Children & extra beds

  • Rollaway beds are available for USD 26.0 per night

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 1:00 PM to 9:00 PM

Policies

This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Hotel Gran Palace Santiago
Gran Palace Santiago
Gran Palace
Hotel Gran Palace Hotel
Hotel Gran Palace Santiago
Hotel Gran Palace Hotel Santiago

Frequently asked questions

Does Hotel Gran Palace offer free cancellation for a full refund?

Yes, Hotel Gran Palace does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Gran Palace?

Yes, there's an indoor pool. Guests have pool access from 1:00 PM to 9:00 PM.

Are pets allowed at Hotel Gran Palace?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hotel Gran Palace?

Yes, there's free self parking. Parking spots may be limited.

Is airport shuttle service offered by Hotel Gran Palace?

Yes, an airport shuttle is available. The charge is USD 50 per vehicle one-way.

What are the check-in and check-out times at Hotel Gran Palace?

Check-in start time: 2 PM; Check-in end time: anytime. Check-out time is noon.

What is there to do at Hotel Gran Palace and nearby?

Hotel Gran Palace has an indoor pool and a hot tub.

Are there restaurants at or near Hotel Gran Palace?

Yes, there's an onsite restaurant.

What's the area around Hotel Gran Palace like?

Hotel Gran Palace is in Downtown Santiago, a short 6-minute walk from Armas Station and 8 minutes' walk from Palacio de la Moneda.

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Hotel Gran Palace Reviews

Reviews

8.2

Very Good

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

6/10 Good

The hotel is sharing a building with other services, and the common area need refurbishing. The mattress is bad and bent, needs replacement. Same for pillows that are not soft, basically below the standard of 4 stars hotel. There was a kind of fan outside that was too loud during the night. The room is bad sound insulated. The customer service was very good and friendly.

8/10 Very good

Good but noise difficulties

It is very conveniently located. Noise in general was way too much. AC unit and street noise. People are friendly. Would recommend for people with families. Internet was surprisingly good.
Ashish, 2-night trip

10/10 Exceptional

This property was great! I was allowed to check -in early which gave me time to explore Santiago. The hotel is located right along the main drag so is very convenient. The breakfasts are great and the views are amazing . Highly recommend this hotel !
2-night trip

8/10 Very good

Hotel bem localizado

Hotel bem localizado. Perto de vários restaurantes, pizzarias, cafetarias, casa de cambio. Leve real e troque nas casas de cambio. Café da manha muito bom.
Aldo Antonio, 3-night trip

10/10 Exceptional

Très prévenant

Accueil sympa et ont su nous trouver un taxi au milieu de la nuit pour notre de départ vers le sud
ROGER, 2-night trip

8/10 Very good

We had a medical emergency and the staff was very helpful. Staff was very friendly. Problems: non-functioning safe, phone, and some lights. Also level of safety in usage of shower was poor.
2-night trip

8/10 Very good

1-night trip

8/10 Very good

agradable

personal agradable, sin mas, buen desayuno, le falta mejor mantenimiento
VERONICA, 2-night trip

10/10 Exceptional

Sebastián, 1-night trip

10/10 Exceptional

Good place

Great place, the room was a bit small but it had everything i meeded
5-night trip

10/10 Exceptional

alejandro, 1-night trip

10/10 Exceptional

Excelente servicio
claudia alejandra, 1-night trip

8/10 Very good

Sondre, 1-night trip

8/10 Very good

1-night trip

8/10 Very good

The staff were amazing and went out of their way to ensure our comfort and safety
Mich, 9-night trip

8/10 Very good

Martin, 3-night trip

4/10 Fair

The showers condition / hot water is pathetic. The AC was leaking water into the room. Sink no hot water .
4-night trip

8/10 Very good

1-night trip

10/10 Exceptional

Excelente vista a la ciudad. Buen servicio, cuartos limpios.
Lorena, 1-night trip

10/10 Exceptional

agustina, 3-night trip

4/10 Fair

1-night trip

4/10 Fair

Great staff. Friendly and helpful. Breakfast buffet was okay, a good amount of choices.
Anonymous, 2-night trip

4/10 Fair

Le parking est à 2 pâtés de maison de l’hotel. Donc, avec des bagages c’est galère, !! Les chambres ne sont pas insonorisées donc en plein centre ville près d’un feu, même au 8 ème étage, la chambre est très bruyante !
1-night trip

4/10 Fair

1-night trip

10/10 Exceptional

todo muy bien

Marcela, 3-night trip