Skip to main content

Hotel Gran Palace

4.0 star property
Hotel with indoor pool, near Plaza de Armas

Choose dates to view prices

Located near Palacio de la Moneda, Hotel Gran Palace offers a warm welcome with breakfast and WiFi in public areas. Take advantage of the swimming pool, luggage storage, concierge services and business center to make your stay relaxing and convenient. Guests rave about their experiences at this hotel.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Free breakfast
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Indoor pool
  • 24-hour fitness center
  • Hot tub
  • Room service
  • Conference center
  • Business center
  • 10 meeting rooms
  • Airport shuttle
  • Area shuttle
  • 24-hour front desk

Feel at home (6)

  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Elevator
  • Minibar
The current price is CNY541
CNY541 total
Jun 2 - Jun 3

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room

Minibar, in-room safe, free WiFi, bed sheets

Standard Room

  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Double or Twin Room

Minibar, in-room safe, free WiFi, bed sheets

Superior Double or Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Family Room

Family Room | Minibar, in-room safe, free WiFi, bed sheets

Family Room

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 1 bedroom
  • Sleeps 6
  • 6 Twin Beds OR 1 Queen Bed and 4 Twin Beds
  • Free WiFi

View all photos for Classic Room

Minibar, in-room safe, free WiFi, bed sheets

Classic Room

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Large Twin Sofa Bed
  • Free WiFi

Similar properties

Loft, 1 Queen Bed, Kitchen | 1 bedroom, minibar, in-room safe, desk
Park Plaza Apart Hotel
Downtown Santiago
  • Kitchenette
  • Laundry facilities
  • Free parking
  • Free WiFi
8.6 out of 10, Excellent, 685 reviews
The price is CNY469
CNY469 total
Jun 2 - Jun 3
Park Plaza Apart Hotel
Compare similar properties
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
Huerfanos 1178, Santiago, 8340420

What's nearby

  • Plaza de Armas - 4 min walk - 0.4 km
  • Santiago Town Square - 6 min walk - 0.5 km
  • Palacio de la Moneda - 7 min walk - 0.7 km
  • University of Chile - 10 min walk - 0.9 km
  • Santa Lucia Hill - 12 min walk - 1.0 km

Getting around

  • Santiago Intl. Airport (SCL) - 17 min drive
  • Hospitales Station - 4 min drive
  • Matta Station - 5 min drive
  • Parque Almagro Station - 17 min walk
  • Armas Station - 6 min walk
  • University of Chile Station - 9 min walk
  • La Moneda Station - 9 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪El Rápido - ‬2 min walk
  • ‪Tarragona - ‬2 min walk
  • ‪Bar Nacional 2 - ‬2 min walk

About this property

Hotel Gran Palace

Hotel Gran Palace puts you within a 10-minute drive of Plaza de Armas and Movistar Arena. Guests can relax at the hot tub, work out at the 24-hour fitness center, or grab a bite to eat at the restaurant. Also, Costanera Center and Julio Martinez Pradanos National Stadium are within a short drive. Public transportation is just a short walk: Armas Station is 6 minutes and University of Chile Station is 9 minutes.

At a glance

DONE

Hotel size

    • 107 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: anytime
    • Minimum check-in age: 15
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 15
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 50+ Mbps)
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite parking limited
    • Height restrictions apply for onsite parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Offsite

    • Area shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast 7:00 AM–10:30 AM on weekdays and 7:00 AM–10:30 AM on weekends
  • Hosted evening meals daily for a surcharge
  • Restaurant
  • Coffee/tea in a common area
  • Room service (limited hours)

What to do

  • Shopping

Working away

  • Business center
  • 10 meeting rooms
  • Conference center (12917 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 24-hour fitness center
  • An indoor pool
  • Hot tub

Accessibility

  • Elevator
  • Elevator door width (inches): 39
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Accessible airport shuttle

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub only
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi (speed of 50+ Mbps)

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 50 per vehicle (one-way, maximum occupancy 2)
  • Area shuttle service is offered for an extra charge
  • Hosted evening meal costs USD 25

Renovations and closures

The following facilities will be closed during December, November, January, February, March, and October:
  • Bar/Lounge
  • Business center
  • Dining venue(s)
  • Fitness facilities
  • Sauna
  • Spa
  • Swimming pool

Children & extra beds

  • Rollaway beds are available for USD 26.0 per night

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 1:00 PM to 9:00 PM

Policies

Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Hotel Gran Palace Santiago
Gran Palace Santiago
Gran Palace
Hotel Gran Palace Hotel
Hotel Gran Palace Santiago
Hotel Gran Palace Hotel Santiago

Frequently asked questions

Does Hotel Gran Palace offer free cancellation for a full refund?

Yes, Hotel Gran Palace does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Gran Palace?

Yes, there's an indoor pool. Guests have pool access from 1:00 PM to 9:00 PM.

Are pets allowed at Hotel Gran Palace?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hotel Gran Palace?

Yes, there's free self parking. Parking spots may be limited.

Is airport shuttle service offered by Hotel Gran Palace?

Yes, an airport shuttle is available. The charge is USD 50 per vehicle one-way.

What are the check-in and check-out times at Hotel Gran Palace?

Check-in start time: 2 PM; Check-in end time: anytime. Check-out time is noon.

What is there to do at Hotel Gran Palace and nearby?

Hotel Gran Palace has an indoor pool and a 24-hour fitness center, as well as a hot tub.

Are there restaurants at or near Hotel Gran Palace?

Yes, there's an onsite restaurant.

What's the area around Hotel Gran Palace like?

Hotel Gran Palace is in Downtown Santiago, a short 6-minute walk from Armas Station and 4 minutes' walk from Plaza de Armas.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Hotel Gran Palace Reviews

8.2

Very Good

8.6

Cleanliness

8.4

Location

8.6

Staff & service

8.0

Property conditions & facilities

Reviews

Verified

10/10 Exceptional

Excellent location
Rafiq, 3-night trip
Verified

10/10 Exceptional

Nice stay good place
Diego Axel, 1-night trip
Verified

10/10 Exceptional

Great location. Breakfast was good. Staff was helpful.
Margaret, 2-night trip
Verified

8/10 Very good

Very friendly staffs, cleaning lady did excellent job to clean the room in indetails. Swimming pool/Spa is not as well mainteaned.
Lee, 5-night trip
Verified

8/10 Very good

Nice staff, room was clean but showing its age. Vinyl flooring has been installed but they did a terrible job and degraded the room. Bathtub was a plus for this weary traveler.
Roxanne, 4-night trip
Verified

8/10 Very good

breakfast ok. nearby shops ok
Erlinda, 3-night trip
Verified

8/10 Very good

All very nice
Tom, 2-night trip
Verified

8/10 Very good

Yes.
Bruce, 1-night trip
Verified

10/10 Exceptional

The room was spotless , the staff were helpful in finding activities in the area, they helped us with bus connections and subways. We needed to apply for our E-Visa for Brazil and were able to help us with the application. The swimming pool was a nice relax after a busy day. Breakfast in the morning was great, with alot of variety. The location is in the middle of downtown where most tourist attractions are, yet close to the subways and buses to explore further out.
Edwin, 2-night trip
Verified

4/10 Fair

Room, particularly bathroom, smelled like a sewer but it was rated high. There was no coat hangers. Small refrigerator wasn't working. Then they moved me to another room next day and it was tad better. Certainly not a 3 star hotel as rated.
Jay, 3-night trip
Verified

6/10 Good

The hotel is sharing a building with other services, and the common area need refurbishing. The mattress is bad and bent, needs replacement. Same for pillows that are not soft, basically below the standard of 4 stars hotel. There was a kind of fan outside that was too loud during the night. The room is bad sound insulated. The customer service was very good and friendly.
Verified

10/10 Exceptional

Na chegada o rapaz do check-in, extremamente educado e atencioso, um querido. O café da manhã é ótimo, várias opções de pães, frutas frescas, doces, sucos, lugar agradável para se tomar café e o pessoal também muito educados. A limpeza do quarto impecável, logo ao chegar já deu pra perceber que eles são muito caprichosos e cuidadosos com os detalhes da limpeza, até o corredor tem um cheiro agradável. Cama confortável, chuveiro bem quente, nós adoramos. Localidade boa, queríamos no Centro e ficamos muito satisfeitos com o Hotel e a localização de onde ele é. Não fomos ainda na piscina, mas também possui. Parabéns a equipe, tudo ótimo! Se voltarmos novamente algum dia pra Santiago, ficaremos nele sem dúvidas!
Bruna, 1-night trip
Verified

8/10 Very good

Desayuno bueno, buena situación
jose antonio, 3-night trip
Verified

8/10 Very good

El personal muy amable La ubicación excelente para caminar por el centro de la ciudad
Socorro, 1-night trip
Verified

8/10 Very good

Greit hotell midt i sentrum av Santiago. Litt lurere område på kvelden, men et par kvartaler unna hotellet var presidentpalasset, plaza de Armas og gågater med masse butikker og restauranter.
Hilde, 3-night trip
Verified

6/10 Good

Desayuno. Justo no mucha variedad. Hotel viejo. Lo único bueno la pileta
FERNANDO, 3-night trip
Verified

8/10 Very good

Quarto limpo e espaçoso. Equipe de funcionários muito solicita. Wifi funciona bem. Boa localização para conhecer o centro a pé ou transporte público.
Marcilio, 5-night trip
Verified

8/10 Very good

Estacionamiento retirado del hotel Acceso a la propiedad confuso ya que el lobby se encuentra en el piso 10
Socorro, 1-night trip
Verified

8/10 Very good

Hôtel 4etoiles sans le standing attendu. Petite chambre, pas de bouilloire, pas de verre à dents. Dans ce type d hôtel on trouve en général des chaussons de courtoisie et quand celui ci possède une piscine et encore plus un spa en général on a des peignoirs. Le spa avec piscine jaccuzi jets est très appréciable par contre le sauna était éteint, les douches côté femmes n avaient pas d eau chaude ni savon. Et les robinets sont oxydes recouverts de calcaire. Manque d hygiène de ce côté là. Une amélioration à apporter : avoir les boutons de commande sur les bords de la piscine. Actuellement il faut ressortir à chaque fois pour remettre en route. Côté Petit déjeuner. Correct avec des croissants frais et délicieux, fruits frais... Par contre quand on doit partir avant l heure di pdj il nous est fourni un sac avec un sandwich, un fruit et un jus de fruit. Mais pas possible de se faire une boisson chaude. A force d insister on m a demandé d'apporter un récipient afin que l on me donne de l eau chaude. Le matin j'amène une bouteille f eau et découpée pour y mettre cette eau. Mais on me répond que ce plastique est trop fin que l eau durcir le plastique. Heureusement un gentil monsieur est au final aller me chercher une théière avec de la eau chaude. Et la veille j'avais demandé si je ne pouvais pas avoir un bouilloire ce qui aurait plus simple. Refus. Heureusement qu il y a des personnes qui savent prendre des Initiatives ! Voilà les raisons qui expliquent mon mécontentement.
beatrice, 2-night trip
Verified

10/10 Exceptional

Hotel, con muy buena ubicación para conocer la zona del centro de Santiago de Chile, caminar hasta el cerro Santa Lucía y facil movilidad en Transporte Pero es importante que los viajeros tengan en cuenta que para recargar la tarjeta BIP deben hacerlo en estaciones modernas de las líneas 3 y 5 donde aceptan pagos con tarjeta de crédito, de lo contrario, deben llevar dinero chileno en efectivo
CARLOS, 1-night trip
Verified

10/10 Exceptional

Buena disposición del personal
Matias, 2-night trip
Verified

4/10 Fair

En general, la experiencia fue bastante negativa. Todo comenzó al informarnos que el estacionamiento del hotel se encuentra a tres cuadras del recinto, lo que resulta poco práctico e incómodo. El proceso de check-in fue excesivamente lento, ya que todo se realiza de forma manual y escrito a lápiz, sin un sistema digital previo de registro. El método de ingreso es completamente obsoleto y genera demoras innecesarias. Respecto a las instalaciones, la piscina indica funcionamiento hasta las 21:00 hrs; sin embargo, a las 20:35 hrs ya se presentó la persona encargada del aseo solicitando que abandonáramos el lugar, lo que demuestra una falta de coordinación y afecta directamente la experiencia del huésped. La habitación es muy anticuada, tanto en mobiliario como en infraestructura. Las camas y colchones requieren un cambio urgente, y los baños también evidencian un evidente desgaste por el paso del tiempo. El desayuno ofrece muy poca variedad y, además, el personal retira constantemente los platos y alimentos mientras uno aún está consumiendo, lo que impide disfrutarlo con tranquilidad. Considerando el valor pagado, $100.000 por noche en mi caso, esperaba un estándar muy superior. En definitiva, fue una estadía incómoda y muy por debajo de las expectativas.
Fernando Andres, 1-night trip
Verified

10/10 Exceptional

Quarto muito bom, espaçoso, cama confortável. Localização excelente, a poucos metros do Palacio de La Moneda e outros pontos. Equipe atenciosa e café da manhã com bastante variedade e produtos frescos
João Henrique, 1-night trip
Verified

2/10 Poor

El hotel es un hotel viejo, de hecho todo el hotel huele a viejo, las habitaciones están descuidadas aunque limpias. Pedimos el box lunch para llevar a nuestro tour y nos dieron todas las manzanas literal podridas. En general no lo recomiendo para nada.
diana, 2-night trip
Verified

2/10 Poor

Xxxxxxxxxxxxcxxxxxxxxx
Jose, 5-night trip