2/10 很差
2025 年 7 月 20 日
If i could give no stars I would, terrible
The hotel was called to inform them that id be late checking in and they said that wpuld be fine and hung up. I arrive at 11 and the guy had his shoes off in the middle of the entrance and talking on his cell phone. I told him i have a reservation and he ask to see my receipt.i showed it and he took 10 mins to tell me he had no records of my purchase. He and hotels.com borh stated it wasnt their fault and i was already charged for two rooms! The guy was so rude and not helpful and just kept saying not his problem and had an attitude and then offered to.let us stay for 104$ but by this point im out waiting for a refund from.hotels and due to his "service" i decided to take my kids elsewhere.
Stephanie
Stephanie,1 晚家庭旅行
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