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Hotel Spitzhorn

3.5 star property
Ski hotel with free ski shuttle, near Gruyère Pays-d'Enhaut Regional Nature Park

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Nestled in the mountains, Hotel Spitzhorn offers a family-friendly retreat with a free full breakfast and access to skiing activities like downhill and cross-country skiing. Relax at the sauna or Turkish bath/hammam, indulge in reflexology or other spa treatments, enjoy al fresco dining at Restaurant La Poya, and take part in rock climbing or ice skating.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Parking available
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Golf course
  • Restaurant and bar/lounge
  • Indoor pool
  • Free ski shuttle
  • Ski rentals and lessons
  • Ski storage
  • Ski passes
  • 4 indoor and 4 outdoor tennis courts
  • Fitness center
  • Sauna
  • Steam room

For families (6)

  • Playground on site
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
The current price is CNY2,064
CNY2,260 total
includes taxes & fees
May 26 - May 27

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Double Room, Balcony

Standard Double Room, Balcony | Premium bedding, down comforters, in-room safe, desk

Standard Double Room, Balcony

10.0 out of 10
Exceptional
(4 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Double Room, Balcony

Premium bedding, down comforters, in-room safe, desk

Deluxe Double Room, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Junior Suite, Balcony, Mountain View

Junior Suite, Balcony, Mountain View | Premium bedding, down comforters, in-room safe, desk

Junior Suite, Balcony, Mountain View

9.4 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Family Room, 1 Bedroom, Balcony, Mountain View

Family Room, 1 Bedroom, Balcony, Mountain View | Premium bedding, down comforters, in-room safe, desk

Family Room, 1 Bedroom, Balcony, Mountain View

9.0 out of 10
Wonderful
(2 reviews)
  • 34 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

Similar properties

Exterior
Gstaaderhof – Active & Relax Hotel
Saanen
  • Free breakfast
  • Spa
  • Pet friendly
  • Parking available
9.2 out of 10, Wonderful, 222 reviews
The price is CNY2,080
CNY2,277 total
includes taxes & fees
May 27 - May 28
Gstaaderhof – Active & Relax Hotel
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About the neighborhood

Map
Spitzhornweg 30, Saanen, 3792

What's nearby

  • Saanen-Eggli Ski Lift - 14 min walk - 1.2 km
  • Eggli Ski Resort - 3 min drive - 2.1 km
  • Gstaad Promenade - 3 min drive - 2.4 km
  • Gstaad Ski Resort - 5 min drive - 3.4 km
  • Schonried Horneggli Ski Resort - 5 min drive - 3.5 km

Getting around

  • Bern (BRN-Belp) - 79 min drive
  • Sion (SIR) - 91 min drive
  • Zurich Airport (ZRH) - 165 min drive
  • Schönried Station - 5 min drive
  • Rougemont Station - 5 min drive
  • Saanen Station - 9 min walk
  • Free ski shuttle

Restaurants

  • ‪Cappuccino - ‬5 min drive
  • ‪Charly's Tea Room - ‬3 min drive
  • ‪HUUS Bar - ‬16 min walk
  • ‪Restaurant Hotel Rössli - ‬5 min drive
  • ‪Wally's - ‬4 min drive

About this property

Hotel Spitzhorn

Placing you just a 5-minute drive from Gruyère Pays-d'Enhaut Regional Nature Park, Hotel Spitzhorn features downhill skiing, snowboarding, and cross-country skiing. Guests can indulge in deep-tissue massages, reflexology, or mani/pedis, and Restaurant La Poya serves breakfast, lunch, and dinner. Other highlights include 4 outdoor tennis courts, a golf course, and an indoor pool. Skiers will appreciate the free ski shuttle, along with access to ski passes, storage, and rentals.

At a glance

DONE

Hotel size

    • 50 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 10 PM
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • The front desk is open daily from 8 AM - 10 PM
    • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (dogs only, 1 total)*
    • Service animals welcome
    • Restrictions apply*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (CHF 15.00 per day)
    • Wheelchair-accessible parking on site
DONE

Offsite

    • Free ski shuttle
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning 7:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Mini golf
  • Playground
  • Children's menu

What to do

  • Tennis lessons
  • Beach volleyball
  • Mini golf
  • Rock climbing
  • Helicopter/airplane tours
  • Skydiving
  • Ziplining
  • Ice skating
  • Sledding
  • Pool table
  • Access to nearby indoor pool
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Horse riding nearby

Working away

  • 2 meeting rooms
  • Conference space (1453 square feet)

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Bicycle rentals
  • Pool loungers
  • Ski equipment rentals
  • Ski storage
  • Snow sports gear

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fireplace in lobby
  • Fitness center
  • Golf course on site
  • Golf driving range on site
  • An indoor pool
  • Seasonal outdoor pool
  • Arcade/game room
  • 4 indoor tennis courts
  • 4 outdoor tennis courts
  • 24-hour pool access
  • Sauna
  • Steam room
  • Banquet hall
  • Reception hall

Accessibility

  • Elevator
  • Wheelchair-accessible parking

Ski

  • Free ski shuttle
  • Ski passes
  • Downhill skiing
  • Snowboarding
  • Ski lessons
  • Ski storage
  • Ski rentals
  • Snowmobiling
  • Snowshoeing
  • Ski lifts nearby
  • Ski runs nearby

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Heating
  • Slippers

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

What to enjoy

  • In-room massage
  • Balcony

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Local maps

Special features

Dining

Restaurant La Poya - Overlooking the garden, this restaurant serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 5.80 per person, per night for adults; CHF 2.90 per night for guests aged 6-12 years old. This tax does not apply to children under 6 years of age.
  • Tourism fee: CHF 1.00 per person, per night

Renovations and closures

The property is closed between October 31 and December 16.

Children & extra beds

  • Guests must contact this property in advance to reserve cribs/infant beds

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CHF 20 per pet, per day

Parking

  • Self parking costs CHF 15.00 per day

Pool, spa, & gym (if applicable)

  • Pool open 24-hours
  • The seasonal pool is open from June to September
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

Guests can rest easy knowing there's a smoke detector on site.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express

Cashless transactions are available.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.

Also known as

Hotel Spitzhorn Saanen

Spitzhorn Saanen

Spitzhorn

Hotel Spitzhorn Hotel

Hotel Spitzhorn Saanen

Hotel Spitzhorn Hotel Saanen

Frequently asked questions

Is Hotel Spitzhorn currently open?

The property is closed between October 31 and December 16.

Does Hotel Spitzhorn offer free cancellation for a full refund?

Yes, Hotel Spitzhorn does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Spitzhorn?

Yes, there's an indoor pool and a seasonal outdoor pool. Guests have 24-hour pool access.

Are pets allowed at Hotel Spitzhorn?

Yes, dogs are welcome, with a limit of 1 total. There's a charge of CHF 20 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Hotel Spitzhorn?

Yes. Self parking costs CHF 15.00 per day.

What are the check-in and check-out times at Hotel Spitzhorn?

Check-in start time: 3 PM; Check-in end time: 10 PM. Check-out time is 11:00 AM. Contactless check-in and check-out are available.

What is there to do at Hotel Spitzhorn and nearby?

Have fun with winter activities like cross-country skiing, snowboarding, and snowshoeing and in warmer months, enjoy a round of golf at the onsite golf course. Additional recreation onsite includes helicopter/airplane tours. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a seasonal outdoor pool and a sauna. Hotel Spitzhorn also has a steam room and an arcade, as well as a garden and access to a nearby indoor pool.

Are there restaurants at or near Hotel Spitzhorn?

Yes, Restaurant La Poya offers alfresco dining and garden views.

Does Hotel Spitzhorn have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Hotel Spitzhorn like?

Hotel Spitzhorn is a short 9-minute walk from Saanen Station and 17 minutes' walk from Saanen-Eggli Ski Lift.

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Reviews

Hotel Spitzhorn Reviews

9.6

Exceptional

9.8

Cleanliness

9.4

Location

9.4

Staff & service

9.8

Property conditions & facilities

Guest review summary

What guests liked

  • The pool was very clean and nice, with perfect water temperature. (3 reviews)
  • The spa was great with a beautiful sauna and massaging jet pools, offering a wonderful experience. (3 reviews)
  • Breakfast was excellent, included in the price, and offered a great food, vibe, and service. (3 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Room
Breakfast
View
Food

Reviews

Verified

10/10 Exceptional

Great place ! Great hospitable staff . Awesome food the chef is amazing!
shivam, 1-night trip
Verified

10/10 Exceptional

Amazing hospitality all the way! Friendly and welcoming service. The restaurant was excellent as well
Kristin, 1-night trip
Verified

10/10 Exceptional

Beautiful property. Friendly hosts. Warm hospitality.
Kalpesh, 2-night trip
Verified

10/10 Exceptional

Recommended. We did not had the time to use the spa/pool but we visited and it seems very nice.
Marco, 1-night trip
Verified

10/10 Exceptional

Stunning Views & Great food

We had a fantastic time at the botel. The food was excellent, and the staff were genuinely warm and helpful. Everything ran smoothly and the atmosphere was great. The views were absolutely mind-blowing waking up to that scenery was a highlight. The only downside was the lack of air conditioning (or even fans) in the room. With how hot European summers are getting, that made the nights a bit uncomfortable. Still, we really enjoyed our stay overall.
Ujjwal, 2-night trip
Verified

6/10 Good

Booked a premium room with mountain view for a 5 nights stay. While our room was on the mountain view side, we had a ground floor room with a view of three adjacent chalets and walkers passing our bedroom window on a wanderweg. Feel that Expedia customers receive lesser treatment than direct bookings. While the room was disappointing, the restaurant and staff were first class.
Mountain view premium room.
Robert, 6-night trip
Verified

10/10 Exceptional

Wonderful service, great hotel

This place was amazing. Extremely clean, comfortable, and with amazing views. Also the cleanest pool and nicest spa we have ever seen. However, what really made this spectacular was the service. From the front desk staff, to the restaurant staff, and eapecially the owner were all spectacular, and made us and our children feel welcome throughour our stay. If we ever go back to Saanen there is absolutely no way we would stay anywhere else. Thank you all so much!!
Marcia, 1-night trip
Verified

10/10 Exceptional

Wow!!

We Loved our stay at this hotel! From the minute, we walked in the front door until we walked out again the staff was super friendly, extremely helpful, and always available. This was a great location to get to Gstaad and incredibly picturesque. The breakfast, included in the price of our stay, was excellent. The beds are super hard so if you like firm mattresses, you’re in luck. We would go back in a heartbeat!
Russell B, 2-night trip
Verified

10/10 Exceptional

Beautiful property and views are amazing! Loved the breakfast here and the pool was very clean and nice! The only thing is that there are no air conditioners in the rooms so can be uncomfortable at night. If you keep the windows open then the bugs fly in. It would have been good to have screens on the windows. The pillows were not firm and was uncomfortable to sleep. Overall highly recommended!
Bankim, 3-night trip
Verified

10/10 Exceptional

I had a wonderful stay here with family

I had a wonderful stay here with family. Room was spacious, comfortable temperature, clean. Spa was also very well kept, pool water temp was also perfect. I must say, this hotel is NOT a 3-star hotel. It definitely feels like 4 star but the staff will make you feel so welcome and accomodate your needs so well, at times you will feel yourself at a 5 star hotel. However, one thing that stuck out is, when I asked if we could use the spa after check out and was told the hotel is fully booked and they weren't comfortable with that. In the 2 days we spent in the hotel the spa was pretty empty so this kind of left a bad taste in our mouths, especially because all the hotels, both 4 and 5 star I have stayed in have allowed guests to continue using spa facilities after checking out. Anyways, the rest of our stay was so nice, and they are probably not obligated to allow us to use the spa, so we can only show understanding here.
Narmin, 1-night trip
Verified

8/10 Very good

Our stay at the hotel was a mixed experience. On the positive side, the room was nice and well-maintained. The staff were generally friendly and helpful, with a special mention to Natalie at reception, who was exceptionally welcoming and efficient. The hotel's location is perfect, making it easy to access key attractions and amenities in the area. However, there were a couple of issues that detracted from our stay. We found an insect in the room, which was quite off-putting. Additionally, the room felt a bit tight, lacking the space we were expecting. Also, one staff member at breakfast was less accommodating. Overall, while there were some highlights, there are areas that need improvement.
Ahmad, 2-night trip
Verified

10/10 Exceptional

Amazing decoration, perfect for summer or winter vacation, only 1 km far from Gstaad
federico, 1-night trip
Verified

10/10 Exceptional

Everything was fabulous!!!
Lori, 1-night trip
Verified

10/10 Exceptional

Hotel Spitzhorn is a lovely property in a very lovely area! I will certainly be returning again as son as I can.
Scott, 1-night trip
Verified

10/10 Exceptional

Charming family hotel in an unique setting

We thoroughly enjoyed all the amenities this hotel has to offer. Quiet, wonderful views, beautiful wellness oasis, excellent cuisine, bus to the concert and, above all, very dedicated and friendly staff under the careful and very personal management of the director couple. We will be back.
Pius, 2-night trip
Verified

10/10 Exceptional

Amaze place in stunning Saanen minutes from iconic Gstaad. The food, service and the rooms are all superb. The dining terrace views are wonderful. The owners both take enormous pride in their hotel and it shows. Can't go wrong staying here. We will be back.
mehul, 2-night trip
Verified

10/10 Exceptional

Lovely hotel! Beautiful views, very charming room, delicious breakfast included, pool and sauna were incredible. Superb facility. 10/10 building. Could have stayed a lot longer. Will be back!
Christopher, 1-night trip
Verified

10/10 Exceptional

Food at Resturant was terrible! The cold soup was horrible !!
Abhinav, 1-night trip
Verified

4/10 Fair

The staff was rude. This hotel feels more like a 2 to 2.5-star, not a 4-star. There was no tea maker or cups in the room, and when we asked for them, we were told they don’t provide those items in the rooms.
Rajwinder, 1-night trip
Verified

4/10 Fair

Terrible bed and pillows. Two twin beds combined together, worst sleep I’ve ever had.
Sam, 1-night trip
Verified

6/10 Good

Nice hotel but missed opportunities

The hotel was very clean, the rooms were spotless, spacious, woody, with clean lines, wood floors, nice bathroom, with terraces and beautiful views. it was somewhat disappointing that no body lotion or conditioner were provided, despite request. The spa was great, beautiful sauna, with massaging jet pools but no bathrobes and slippers were provided to access it. Towels only. The staff was pleasant but not helpful in that they did not have answers to any of our requests (such as hikes in the region) or effective (not able to provide body lotion, or bathrobes or communicate our disappointment to the manager). The restaurant was great for dinner and breakfast, for food, vibe, service and setting. Overall, nice hotel but missed opportunities.
3-night trip
Verified

10/10 Exceptional

Tout était propre, personnel super, espace spa genial, beaucoup de 4 étoiles ne sont pas a ce niveau je recommande
Benoit, 1-night trip
Verified

10/10 Exceptional

Top

Freundlichkeit und Qualität des Personals und Management ist nicht zu überbieten.
Peter, 1-night trip
Verified

10/10 Exceptional

Tolles Familienzimmer, sehr netter Service! Personal im Restaurant kann teilweise kein Deutsch.
Deny, 1-night trip
Verified

10/10 Exceptional

Es war super
Alain, 1-night trip