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Tensui Saryo

3.5 star property
Mountain hotel with bar/lounge, near Hakone Kowakien Yunessun

Choose dates to view prices

Tucked away near Hakone Gora Park, Tensui Saryo offers a serene escape with spa services like massages and facials. Enjoy a Japanese breakfast, unwind at the bar or coffee shop/cafe, and take advantage of free self parking. Previous guests rave about their stay.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Free parking
  • Free WiFi
  • Air conditioning
  • Bar

Main amenities (10)

  • Daily housekeeping
  • Bar/lounge
  • Coffee shop/cafe
  • Massage/treatment rooms
  • Coffee/tea in a common area
  • Front-desk safe
  • Vending machine
  • Multilingual staff
  • Luggage storage
  • Limited hour front desk

Feel at home (6)

  • Refrigerator
  • Television
  • Daily housekeeping
  • Coffee/tea maker
  • Blackout drapes/curtains
  • Elevator
The current price is CNY1,127
CNY1,252 total
Jun 16 - Jun 17

Room options

Available filters for rooms
Showing 20 of 20 rooms

View all photos for [Main Building] Japanese-Western Style Room with Partially Open Air Bath, Dinner Included, Non Smoki

Ryokan dining

[Main Building] Japanese-Western Style Room with Partially Open Air Bath, Dinner Included, Non Smoki

  • Mountain view
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Futons

View all photos for [Main Building] Japanese-Style Room, Non Smoking

Ryokan dining

[Main Building] Japanese-Style Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Futons

View all photos for [Main Building] Queen Room with Tatami Area and Private Shower, Dinner Included, Non Smoking

Ryokan dining

[Main Building] Queen Room with Tatami Area and Private Shower, Dinner Included, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for [Main Building] Twin Room with Stone Bathtub, Dinner Included, Non Smoking

Ryokan dining

[Main Building] Twin Room with Stone Bathtub, Dinner Included, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 48 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for [Main Building] Japanese Style Superior with Open Air Bath, Dinner Included, Non Smoking

Ryokan dining

[Main Building] Japanese Style Superior with Open Air Bath, Dinner Included, Non Smoking

  • Mountain view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Futons

View all photos for [Main Building] Double Room with Open Air Bath, Dinner Included, Non Smoking

Ryokan dining

[Main Building] Double Room with Open Air Bath, Dinner Included, Non Smoking

  • Mountain view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for [Main Building]Japanese-Style Room with Private Bathroom, Mountain View, Dinner Included, Non Smokin

Ryokan dining

[Main Building]Japanese-Style Room with Private Bathroom, Mountain View, Dinner Included, Non Smokin

  • Mountain view
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for [Main Building]Japanese-Western Style Room with Partially Open Air-bath,Non Smoking (Adult Fee:3+yr)

Down comforters, in-room safe, individually decorated

[Main Building]Japanese-Western Style Room with Partially Open Air-bath,Non Smoking (Adult Fee:3+yr)

  • Mountain view
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Futons

View all photos for [Main Building] Japanese-Style Room, Non Smoking (Adult Fee:3+yr)

Down comforters, in-room safe, individually decorated

[Main Building] Japanese-Style Room, Non Smoking (Adult Fee:3+yr)

9.4 out of 10
Exceptional
(3 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Futons

View all photos for [Main Building] Queen Room with Tatami Area and Private Shower, Non Smoking (Adult Fee:3+yr)

Down comforters, in-room safe, individually decorated

[Main Building] Queen Room with Tatami Area and Private Shower, Non Smoking (Adult Fee:3+yr)

9.4 out of 10
Exceptional
(3 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for [Main Building] Twin Room with Stone Bathtub, Non Smoking (Adult Fee:3+yr)

Down comforters, in-room safe, individually decorated

[Main Building] Twin Room with Stone Bathtub, Non Smoking (Adult Fee:3+yr)

  • 48 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for [Main Building] Japanese Style Superior with Roten buro, Non Smoking (Adult Fee:3+yr)

Down comforters, in-room safe, individually decorated

[Main Building] Japanese Style Superior with Roten buro, Non Smoking (Adult Fee:3+yr)

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Futons

View all photos for [Main Building] Double Room (with Roten buro), Non Smoking (Adult Fee:3+yr)

Down comforters, in-room safe, individually decorated

[Main Building] Double Room (with Roten buro), Non Smoking (Adult Fee:3+yr)

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for [Main Building]Japanese-Style Room (Private Bathroom with Mountain View),Non Smoking(Adult Fee:3+yr)

Down comforters, in-room safe, individually decorated

[Main Building]Japanese-Style Room (Private Bathroom with Mountain View),Non Smoking(Adult Fee:3+yr)

  • Mountain view
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for [Annex]A Deluxe Twin with Open-Air Bath, Dinner included, Non Smoking (No one under 13 is admitted)

Ryokan dining

[Annex]A Deluxe Twin with Open-Air Bath, Dinner included, Non Smoking (No one under 13 is admitted)

  • Partial ocean view
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for [Annex]A Deluxe Twin with Open-Air Bath, Non Smoking (No one under 13 is admitted)

Down comforters, in-room safe, individually decorated

[Annex]A Deluxe Twin with Open-Air Bath, Non Smoking (No one under 13 is admitted)

  • Partial ocean view
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for [Annex] B JP-Style with Open-Air Bath, Dinner Included, Non Smoking (No one under 13 is admitted)

Ryokan dining

[Annex] B JP-Style with Open-Air Bath, Dinner Included, Non Smoking (No one under 13 is admitted)

  • Mountain view
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for [Annex] B JP-Style with Open-Air Bath, Non Smoking (No one under 13 is admitted)

Down comforters, in-room safe, individually decorated

[Annex] B JP-Style with Open-Air Bath, Non Smoking (No one under 13 is admitted)

  • Mountain view
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for [Annex] S JP-Style with Open-Air Bath, Dinner Included, Non Smoking (No one under 13 is admitted)

Ryokan dining

[Annex] S JP-Style with Open-Air Bath, Dinner Included, Non Smoking (No one under 13 is admitted)

  • Mountain view
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for [Annex] S JP-Style with Open-Air Bath, Non Smoking (No one under 13 is admitted)

Free toiletries, hair dryer, slippers, bidet

[Annex] S JP-Style with Open-Air Bath, Non Smoking (No one under 13 is admitted)

  • Mountain view
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

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About the neighborhood

Map
1320-276 Gora , Hakone, Kanagawa, 250-0408

What's nearby

  • Fuji-Hakone-Izu National Park - 1 min walk - 0.0 km
  • Hakone Gora Park - 5 min walk - 0.4 km
  • Hakone Museum of Art - 9 min walk - 0.8 km
  • Hakone Open Air Museum - 15 min walk - 1.3 km
  • Hakone Kowakien Yunessun - 4 min drive - 2.0 km

Getting around

  • Haneda Airport (HND) - 128 min drive
  • Narita Intl. Airport (NRT) - 83.6 miles/134.5 km
  • Hakone Gora Station - 1 min walk
  • Hakone Miyanoshita Station - 3 min drive
  • Hakone Ohiradai Station - 6 min drive
  • Kowakidani Station - 26 min walk

Restaurants

  • ‪金沢まいもん寿司箱根強羅店 - ‬12 min walk
  • ‪箱根餃子センター - ‬8 min walk
  • ‪奈可むら - ‬12 min walk
  • ‪Coffee Camp - ‬1 min walk
  • ‪Gora Brewery And Grill - ‬8 min walk

About this property

Tensui Saryo

When you stay at Tensui Saryo, you'll be just a 5-minute drive from Hakone Gora Park and Hakone Open Air Museum. Guests can grab a bite to eat at the coffee shop/cafe, or indulge in massages, facials, or body treatments. Also, Hakone Kowakien Yunessun and Hakone Hot Springs are within a short drive.

At a glance

DONE

Hotel size

    • 34 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 6:00 PM
    • Early check-in subject to availability
    • Check-out time is 10:00 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • The front desk is open daily from 8 AM - 7 PM
    • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • This property doesn't offer after-hours check-in
    • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • Guests booked in Half Board rates must check-in by 6 PM to receive dinner.
    • Guests with Room Only or Breakfast Included plans must request and book dinner by 4 PM on the same day. Guests with Room Only plans must request and book breakfast by 9 PM the evening prior to breakfast.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite parking limited
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area

Services

  • Front desk (limited hours)
  • Luggage storage
  • Multilingual staff

Facilities

  • 2 buildings/towers
  • Built in 1995
  • Safe-deposit box at front desk
  • Massage/treatment rooms

Accessibility

  • Elevator
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Electric kettle
  • Slippers

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping (surcharge)
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Additional fee: JPY 150 per person, per night
The additional mandatory fee covers a bathing tax for hot springs usage. This fee is charged to guests age 12 and older, collected at the property.

Optional extras

  • Early check-in can be arranged for an extra charge of JPY 3300 (subject to availability)
  • Late check-out can be arranged for an extra charge of JPY 3300 (subject to availability)
  • Housekeeping is offered for an extra charge of JPY 4400 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay

Cashless transactions are available.

Guests with tattoos are not able to use the onsite public bathing facilities.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Tensui Saryo Hotel Hakone

Tensui Saryo Hotel

Tensui Saryo Hakone

Tensui Saryo Hotel

Tensui Saryo Hakone

Tensui Saryo Hotel Hakone

Frequently asked questions

Does Tensui Saryo offer free cancellation for a full refund?

Yes, Tensui Saryo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Tensui Saryo?

Sorry, pets aren't allowed.

Is parking offered on site at Tensui Saryo?

Yes, there's free self parking. Parking spots may be limited.

What are the check-in and check-out times at Tensui Saryo?

Check-in start time: 3 PM; Check-in end time: 6:00 PM. There's a charge of JPY 3300 for early check-in (subject to availability). Check-out time is 10:00 AM. Late check-out is available for a charge of JPY 3300 (subject to availability).

What's the area around Tensui Saryo like?

Tensui Saryo is a short 1-minute walk from Hakone Gora Station and 6 minutes' walk from Hakone Gora Park.

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Reviews

Tensui Saryo Reviews

8.8

Excellent

9.0

Cleanliness

8.4

Location

9.2

Staff & service

8.8

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was very good and the staff graciously accommodated special requests, serving hearty regional cuisine. (4 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Bar
Location
Drinks
Train station
Breakfast

Reviews

Verified

10/10 Exceptional

Gorgeous hotel, impeccable service, wonderful location. The bedrock bath and foot bath bar were major highlights of our stay!
Bethany, 2-night trip
Verified

10/10 Exceptional

Room was perfect, as was the location especially being a three minute walk from the train station. Hotel bar is lovely, restaurant is so-so but there’s a few great dining options down the road, as well as a Lawsons. Would absolutely stay again.
Deborah, 2-night trip
Verified

10/10 Exceptional

Need improve WiFi connectivity. Others are excellent. Good hospitality, nice onset and awesome dinner and breakfast.
Atsufumi, 1-night trip
Verified

10/10 Exceptional

Very luxurious Lovely environment Fantastic food Unique experience
Charlotte, 2-night trip
Verified

8/10 Very good

Location of travel options for easy access to major tourist sites.
Stephen, 2-night trip
Verified

10/10 Exceptional

Very nice Ryokan situated in a beautiful part of Hakone. The area in general is hilly and difficult to get around but that’s true of anywhere in Hakone. This is located very close to Gora station which is as convenient as it gets whether you want to sightsee in Owakudani or head back towards Odawara station. The dinner and breakfast are very generous serving hearty regional cuisine. The amenities are top notch and exactly what you want for your Ryokan getaway.
Liam, 1-night trip
Verified

10/10 Exceptional

Beauace.. very clean and very very helpful people!! Free drinks and snacks are a bonus and the private hot baths were lovely!! Highly recommend it.. they even served us lovely vegetarian breakfast!! 🙂
Rekha, 2-night trip
Verified

8/10 Very good

The meals were excellent except for the dinner the second night. The foot bath bar was great! The room was very large. There were some issues with the in room tub. It turned off on its own, then I had staff fix it for me. However, the automatic setting was set to 40 degrees Celsius, which was way too hot. There was no explanation of how it worked. It ended up being difficult to use.
Irene, 2-night trip
Verified

8/10 Very good

The staffs are amazing and tried their best to communicate. The room is excellent and enjoyed the open air bathtub with beautiful background of the mountain. I would definitely recommend this hotel and definitely would stay here again.
Grendel, 1-night trip
Verified

10/10 Exceptional

Very relaxing stay

We had a great stay at Tensui Saryo during Hakone visit. It is very conveniently located near the train station from Hakone-Yumoto and the cable car that leads up to the Owakudani sulfur vents. Our room was beautiful and the mountain view - though somewhat cloudy - was as well. The futons in our room were warm and soft but I did wake up a bit stiff (just gaijin issues). We had an outdoor hot spring-fed bath on the patio which was very luxurious. The sulfur is filtered out so the water doesn't smell at all. The included breakfast was very good and the staff graciously accommodated my request for vegetarian food. It is an authentic Japanese style breakfast with many small dishes. Given the price I do wish that dinner was also included. There are several restaurants nearby but strangely many were either closing when we got there or didn't open until later. The staff were all very kind and helpful. Do note that though the reservation includes 1 free drink at the bar per person it only applies to the menu offered. It wasn't entirely clear so when we ordered cocktails we ended up paying extra. They do offer free snacks and drinks when you arrive, which is nice. Overall a very relaxing and pleasant stay.
Tyler, 1-night trip
Verified

10/10 Exceptional

Having a private outdoor bath in each room makes this a good option for travelers with tattoos.
Jordan, 1-night trip
Verified

10/10 Exceptional

The foot bath with free drink is wonderful
ming, 1-night trip
Verified

8/10 Very good

Amazing massage.
Marcie, 2-night trip
Verified

10/10 Exceptional

Very cozy and well located
Oscar, 1-night trip
Verified

4/10 Fair

This hotel is like
Jennifer, 2-night trip
Verified

10/10 Exceptional

The room was big and the bath was awesome. Very close to the train and cable car station.
Giovanni, 2-night trip
Verified

10/10 Exceptional

Great Japanese tradition ryokan with real hot spring water! It's a bit costly, but if you want full experience, then you should go for the dinner as well.
Doyoung, 1-night trip
Verified

10/10 Exceptional

Beautiful room. Near train station Staff was wonderful
1-night trip
Verified

10/10 Exceptional

Wonderful experience
Maria, 2-night trip
Verified

10/10 Exceptional

A Magical Reprieve After Mt. Fuji's Summit

Staying here was possibly the best part of our honeymoon. We had just hiked all of Mt. Fuji over 2 days, and took a cab directly from there to Tensui Saryo, where we were welcomed with a free glass of wine and a foot bath. Our room had a stone bath that would magically spill over the edges as you stepped in, and would automatically refill with hot spring water when you stepped out. Our aching muscles were grateful for the large bed and bathroom. Wearing our yukatas to the kaiseki dinner was icing on the cake. We will be back.
Nick, 2-night trip
Verified

8/10 Very good

Three nights stat

Great location - literally a few steps from Gora station and Hakone cable car (start point of the famous Hakone Loop.) services excellent. Onsen was not that impressive (compared with similar accommodations). Breakfast was quite monotonous - we stayed for three nights so breakfast #3 was identical to breakfast #1. And right across the street from the best coffee shop - Coffee Camp!!
Natalia, 3-night trip
Verified

2/10 Poor

Staff didn’t give us the room we purchased and tried to make us feel bad for asking. They didn’t pay attention to task and breakfast looked like left over dinner.
Verified

8/10 Very good

一年半前にも宿泊し、 その際は離れの温泉露天風呂付きの部屋を予約し大変よかったため、 今回も同じ宿を選びました。 今回は1人で宿泊したため、 少し部屋の雰囲気を変えて内湯付きの部屋にしました。 お部屋の雰囲気も大変よく、 チェックインの対応、 入室したときはお部屋も広く清潔感があり、 お食事（値段の割には良い）、足湯のサービスなど、 スタッフの方々の対応がとても丁寧で 過ごしやすく快適でした。 唯一、浴室の窓側（壁側）のブラインドが全く使われていないのか、（掃除されていないのかは不明） 何度紐を操作してもブラインドが完全に固まった状態で、びくともしませんでした。 無理やりやると固まったブラインドが解けて 埃と虫が出てきそうな気配もありやめました。 （個人的感想） ブラインドが下げられなかったため、 浴室からの朝日が朝の5時から眩しくて 熟睡できなかった点が残念でした。 そのため少し厳し目に★3とさせていただきましたが、 その他は大変よかったです。 次回は事前に部屋の設備を確認してから チェックインしたいと思います。
康子, 1-night trip
Verified

6/10 Good

ではない
CHIHARU, 1-night trip
Verified

10/10 Exceptional

足湯バーや岩盤浴のサービスもあり、楽しく過ごせました 2泊して清掃はお願いしなかったのですが、翌日タオルやお水やコーヒー、お菓子なども届けていただき、行き届いたおもてなしをしていただきました 大涌谷や彫刻の森美術館にもアクセスがよく、近隣にステキなレストランもあったので、ロケーションとしてもよかったです ありがとうございました
ともこ, 2-night trip