Hotel El Jardin, nestled in the heart of the city, offers a serene escape with continental breakfast, a tranquil garden and spacious terrace. Connect to WiFi and enjoy dry cleaning services as well as luggage storage. The 24-hour front desk ensures assistance is always at hand.
Hotel El Jardin puts you just a 5-minute drive from Cocora Valley. Free perks include WiFi and continental breakfast daily between 7:30 AM and 9 AM. A terrace and a garden are other highlights.
At a glance
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Hotel size
16 rooms
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Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: 1 PM
Minimum check-in age: 18
Check-out time is 1 PM
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum guest age is 18
Minimum check-in age is 18
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Children
Parents must have child's birth certificate and photo ID*
No cribs (infant beds)
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Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
No onsite parking
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Transfers
Airport shuttle*
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Other information
Designated smoking areas
Caters to adults only
Property amenities
Food and drink
Free continental breakfast each morning 7:30 AM–9 AM
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Facilities
Garden
Terrace
Accessibility
Wheelchair accessible
Room amenities
Be entertained
Flat-screen television
Freshen up
Private bathroom
Shower only
Hair dryer (on request)
Towels
Stay connected
Free WiFi
More
Daily housekeeping
In-room safe
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).
Optional extras
Airport shuttle service is offered for an extra charge
Children & extra beds
If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Policies
This property accepts credit cards.
Credit cards accepted: Visa, Mastercard
Also known as
Hotel El Jardin Salento
El Jardin Salento
Hotel El Jardin Hostal
Hotel El Jardin Salento
Hotel El Jardin Hostal Salento
Frequently asked questions
Does Hotel El Jardin offer free cancellation for a full refund?
Yes, Hotel El Jardin does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel El Jardin?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel El Jardin?
Sorry, there's no onsite parking at Hotel El Jardin.
Is airport shuttle service offered by Hotel El Jardin?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Hotel El Jardin?
Check-in start time: 2 PM; Check-in end time: 1 PM. Check-out time is 1 PM.
What is there to do at Hotel El Jardin and nearby?
Hotel El Jardin has a garden.
What's the area around Hotel El Jardin like?
Hotel El Jardin is in the heart of Salento, a short 1-minute walk from Calle Real and 9 minutes' walk from Mirador Alto de la Cruz.
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Reviews
Hotel El Jardin Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.2
Cleanliness
9.2
Location
9.0
Staff & service
8.8
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
Jul 1, 2017
great hotel for the price
El jardin is a good clean hotel close to the main square in Salento. The rooms have shared balconies looking out to gardens and the hills outside the town. The breakfast is very good and we found the hotel to be excellent value for money.
anon
anon, 4-night trip
Verified
10/10 Exceptional
Feb 28, 2020
A little piece of paradise
I was so surprised when arrived - it’s a little piece of paradise. Beautiful property, breakfast was great and Salento is superb.
Kinga
Kinga, 2-night trip
Verified
10/10 Exceptional
Feb 15, 2020
Wat een geweldig hostel!
Super vriendelijke en lieve mensen, top locatie, ontzettend schoon, heerlijk ontbijt en zeer sfeervol.
Verified traveler
3-night trip
Verified
10/10 Exceptional
Feb 8, 2020
Beautiful place! Lovely young staff. It bothered us that a lady named Andrea was mistreating Natalia, a young counter girl. She was offensive to her in front of us and Natalia was doing the best she could.
Verified traveler
3-night trip
Verified
10/10 Exceptional
Feb 1, 2020
Excelente
Super bien todo
Verified traveler
2-night trip
Verified
10/10 Exceptional
Jan 18, 2020
Très bien
3 jours dans ce sympathique petit hôtel. Chambre satisfaisante avce une jolie vue. Petit déjeuner très satisfaisant. Seul petit bemol: eau chaude au débit plus que faible. Ce n'est pas très agréable quand les nuits peuvent être plus fraîches. Malgré cela, séjour très agréable.
monique
monique, 2-night trip
Verified
10/10 Exceptional
Jan 3, 2020
Everything was great. We had a one night stay and comfortable sleep.
We have no complaints and everything was perfect for the price.
Pratik
Pratik, 1-night trip
Verified
10/10 Exceptional
Dec 30, 2019
The hotel is located in the city center which makes it really convenient. It was clean and good for a one or two nights stay. Breakfast was very good too. Staff is nice and helpful
Verified traveler
1-night trip
Verified
8/10 Very good
Dec 11, 2019
The hotel is beautiful with its colour and typical Colombian architecture. The surroundings are very pleasing and peaceful.
The amenities would benefit from a little upgrade though. The bathroom is very basic.
The personal was very helpful and friendly. The breakfast was really good.
ALFONSO
ALFONSO, 3-night trip
Verified
10/10 Exceptional
Nov 5, 2019
Excelente!
Es un lugar excelente, muy tranquilo y el staff con toda la actitud de servicio, nos ayudaron con varias solicitudes extra que realizamos, regresaría sin dudarlo a este hotel.
Juan Camilo
Juan Camilo, 2-night trip
Verified
8/10 Very good
Oct 31, 2019
Très bon accueil, très propre, belle vue, bon petit déjeuner. Pas assez insonorisé.
Bien situé, central.
Verified traveler
1-night trip
Verified
8/10 Very good
Jul 3, 2019
Excelente hotel
Muy buen hotel. Andrea excelente anfitriona
Federico
Federico, 2-night trip
Verified
10/10 Exceptional
May 18, 2019
It is a beautiful property just off the main square. The staff were very friendly and helpful. Breakfast was great with many different options. The hotel itself is beautiful with flowers everywhere. The hotel had hot water and good water pressure. Highly recommend this hotel for your trip.
Verified traveler
2-night trip
Verified
10/10 Exceptional
Apr 26, 2019
Great hotel!
Lovely stay! Really nice hotel, comfy bed, good food and most of all the staff are so helpful and welcoming!
Rosie
Rosie, 1-night trip
Verified
8/10 Very good
Apr 22, 2019
Muy bueno todo en general, lo único con lo que no quede conforme fue con el desayuno, poca variedad de elección, si algo se acaba en el Buffet mo es reemplazado no se dan más opciones.
Regulo
Regulo, 1-night trip
Verified
10/10 Exceptional
Apr 5, 2019
The property is a small beautiful place full of colors. The hotel is clean and with very few services but in a short walk plenty of nice places for food and pleasure.
Verified traveler
1-night trip
Verified
10/10 Exceptional
Aug 19, 2018
Hotel charmant, hyper bien situé !
A deux pas de la place centrale de Salento. Hôtel très agréable, confortable avec une jolie vue sur la nature. Personnel très aimable et serviable. Un coup de cœur pendant notre voyage en Colombie.
laura
laura, 3-night trip
Verified
8/10 Very good
Aug 7, 2018
Good stay for the $
Very colorful hotel just blocks away from the main plaza in Salento. Our room was at the bottom where we appreciated the silence, especially at night, but the wifi signal was weak. Also, our room did not come with a TV (receptionist confirmed that all of the rooms do not have TV) which did not bother us because we were not there to watch TV. Breakfast was good; and was especially taken by their empanadas which is a delicatessen in Colombia, but most hotels don't offer.
WALTER
WALTER, 1-night trip
Verified
10/10 Exceptional
Apr 15, 2018
good quality for cheap price!
The property is very nice and colorful located just 2 minutes walk from Salento main square. Room was very new and cleaned. The property is surrounded by a lush and peaceful environment, very relaxing! Because of the way the property is structured, rooms can enjoy a shared balcony where you can enjoy the views. Breakfast was good, with lot of delicious fresh fruits. Staff was warming and helpful.
Verified traveler
2-night trip
Verified
8/10 Very good
Apr 5, 2018
Cute building and friendly staff
Cute building painted in various mind lifting colours, great view overlooking the greenery. The hotel is located near the town square making it a convenient and safe spot. The only thing I want to comment on is that there is no adequate room to get changed and leave your stuff if you arrive before check in.
Magdalena
Verified
8/10 Very good
Apr 3, 2018
Nice place to stay
Nice hotel, close to town square. Friendly staff. View of the town bridge.
steve
steve, 2-night trip
Verified
2/10 Poor
Mar 30, 2018
Aging, Poorly Maintained Property
Email confirmation says checkout is at 1PM, but discovered last minute that it was 11AM instead. The staff were great and allowed us to checkout at 1PM since no one was checking in after us, but unnecessarily stressful.
We stayed in the Suite which is separate from the main building, so I cannot comment on the condition of regular rooms. However, ours looked heavily trafficked - sockets were missing, there were nails in the wall where pictures must have been located at some point, scuff marks all over the walls, and just thoroughly warned down. The sheets may have been clean, but they were so discolored we didn't even want to touch them.
It obvious this place must have been nice at some point, but the owner completed stopped maintaining this property and allowed it to fall into disrepair.
Verified traveler
1-night trip
Verified
10/10 Exceptional
Feb 18, 2018
Charm!
Great hotel with charm and character to the point of roosters “singing” at 5 am !chatming view and room was clean and comfortable ! Breakfast is very basic but there is always fresh fruit and good coffee!
Aiki
Aiki, 3-night trip
Verified
10/10 Exceptional
Jan 22, 2018
Central but peaceful
Lovely hot shower (after 3 days hiking it was just the best), comfortable bed, good breakfast, beautiful setting - and I liked the seats on the balcony to just sit and relax. Definitely recommend.
Suzanne
Suzanne, 1-night trip
Verified
6/10 Good
Jan 5, 2018
Nettes Hotel, leider sehr spärliches Frühstück
Das Hotel ist schön gelegen und von außen sehr hübsch. Leider ist das Frühstück so enttäuschend, dass wir immer in das nächstgelegene Cafe gegangen sind.