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Caracol Plaza

3.5 star property

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Photo gallery for Caracol Plaza

Living area
Point of interest
Standard Room, 2 Double Beds, Ocean View | Beach/ocean view
Point of interest
Living area
Steps from Principal Beach, Caracol Plaza offers a vibrant retreat with LA CAVA restaurant serving international cuisine for breakfast, lunch and dinner. Relax by the outdoor pool or unwind at the swim-up bar while enjoying free WiFi in public areas.

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • 24/7 front desk
  • Free parking
  • Air conditioning
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Children's pool
  • Pool bar
  • Swim-up bar
  • Room service
  • Conference center
  • 2 meeting rooms
  • Terrace

Feel at home (6)

  • Children's pool
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Elevator

Room options

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Standard Room, 2 Double Beds

7.2 out of 10
Good
(35 reviews)

Highlights

Balcony
Air conditioning
Hypo-allergenic bedding
Private bathroom
Hair dryer
Free bottled water
In-room safe
Desk
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Ocean View

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Standard Room, 2 Double Beds, Ocean View

7.6 out of 10
Good
(7 reviews)

Highlights

Balcony
Air conditioning
Hypo-allergenic bedding
Private bathroom
Hair dryer
Free bottled water
In-room safe
Desk
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Map
Calle Septima Oriente, esq. 1a Sur, Sector Reforma, Puerto Escondido, OAX, 71980

What's nearby

  • Commercial Walkway - 2 min walk - 0.2 km
  • Zicatela Beach - 3 min walk - 0.3 km
  • Principal Beach - 3 min walk - 0.3 km
  • Puerto Angelito Beach - 18 min walk - 1.4 km
  • Carrizalillo Beach - 2 min drive - 1.9 km

Getting around

  • Puerto Escondido, Oaxaca (PXM-Puerto Escondido Intl.) - 9 min drive

Restaurants

  • ‪La Galeria - ‬8 min walk
  • ‪Bendito's Restauurant y pizzeria italiana - ‬6 min walk
  • ‪Sabores de la Costa - ‬5 min walk
  • ‪Micheladas el Adoquin - ‬6 min walk
  • ‪Restaurante Estrella del Mar - ‬7 min walk

About this property

Caracol Plaza

Caracol Plaza puts you within a 10-minute drive of Zicatela Beach and Carrizalillo Beach. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at LA CAVA, which serves international cuisine and is open for breakfast, lunch, and dinner. Other features include a poolside bar, a children's pool, and a snack bar/deli. Fellow travelers love the helpful staff.

Languages

English, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 192 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cribs (infant beds)

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
    • Onsite parking limited

Other information

    • Designated smoking areas
LOB_HOTELS

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:30 AM–noon
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Swim-up bar
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children's pool

What to do

  • Beach nearby

Working away

  • 2 meeting rooms
  • Conference center (3767 square feet of space)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • An outdoor pool
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-width doorways
ROOM

Room amenities

Home comfort

  • Air conditioning (climate-controlled)
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Local maps
STAR_OUTLINE

Special features

Dining

LA CAVA - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
MONETIZATION_ON

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of approximately MXN 150 to 250.00 for adults, and MXN 150.00 to 250.00 for children

Pool, spa, & gym (if applicable)

  • Pool access available from 8 AM to 9 PM

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard

Also known as

Caracol Plaza
Caracol Plaza Hotel & Resort
Caracol Plaza Hotel & Resort Puerto Escondido
Caracol Plaza Puerto Escondido
Hotel Caracol Plaza Resort Puerto Escondido
Hotel Caracol Plaza Resort
Caracol Plaza Hotel Puerto Escondido
Caracol Plaza Hotel
Caracol Plaza Hotel Resort
Caracol Plaza Hotel
Caracol Plaza Puerto Escondido
Caracol Plaza Hotel Puerto Escondido
HELP_OUTLINE

Frequently asked questions

Does Caracol Plaza offer free cancellation for a full refund?

Yes, Caracol Plaza does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Caracol Plaza?

Yes, there's an outdoor pool and a children's pool. Guests have pool access from 8 AM to 9 PM.

Are pets allowed at Caracol Plaza?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Caracol Plaza?

Yes, there's free self parking. Parking spots may be limited.

What are the check-in and check-out times at Caracol Plaza?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.

What is there to do at Caracol Plaza and nearby?

Caracol Plaza has an outdoor pool and a garden.

Are there restaurants at or near Caracol Plaza?

Yes, LA CAVA offers international cuisine.

Does Caracol Plaza have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Caracol Plaza like?

Caracol Plaza is a short 7-minute walk from Zicatela Beach and 7 minutes' walk from Principal Beach.

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Caracol Plaza Reviews

Reviews

7.6

Good

7.6/10

Cleanliness

7.4/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Popular mentions

Room
Breakfast
Service staff
View
Balcony
Lobby
Location
Sea
Restaurant
Rocks

Reviews

10/10

Very beautiful and in the middle of town
3-night trip

10/10

I love this place
2-night trip

10/10

Excellent
2-night trip

10/10

The staff were very kind and helpful. The rooms are very spacious. AC blows nice and cold. Wonderful pool with a bar.
2-night trip

8/10

This property was in rebulding process
3-night trip

4/10

The property has poor customer service. Hot water was intermittent. Shower drain was clogged. Issues reported were not resolved.
2-night trip

6/10

the second elevator was not working. Staff, not friendly.
2-night trip

2/10

Worse hotel I’ve stayed in. Terrible customer service. Only got two towels, for three of us. We needed more toilet paper on our third day, I asked the receptionist if they could give us more, he was very rude and said we could only get one in a day. Which they didn’t refill. Terrible place.
1-night trip

8/10

There was no refrigerator in the room. There was also bad conditioning.. didn’t work. Food service should be 24/7 not 8am-10pm
5-night trip

6/10

I didn’t like that the food service would take a long time and sometimes they would forget. Also, the internet was really slow. But other than that, everything was good!
5-night trip

4/10

At the reception they Charged xtra money
1-night trip

6/10

La ubicación es muy buena, todo queda cerca. Esta un tanto deteriorado, el horario de la alberca super bien aunque no vi que la limpiaran. Muy bonita vista desde el restaurante aunque el sazon de la comida deja a deber.
7-night trip

6/10

Me tocó el sexto piso y en la habitación nunca pude acceder o enlazarme con el wifi, deficiente.
1-night trip

10/10

1-night trip

10/10

ES LIMPIO, LA COMIDA RICA, ATENTOS CASI TODOS, SALVO UNA CHICA EN RECEPCIÓN; SOLO LA CAMA NO ES TAN COMODA.
2-night trip

6/10

1-night trip

8/10

2-night trip

10/10

Excelente servicio
1-night trip

10/10

2-night trip

10/10

3-night trip

4/10

7-night trip

6/10

Un día no cambiaron la cobija era la misma del día anterior y olía feo.
5-night trip

10/10

Excelente lugar y la atención muy buena en todos los servicios del hotel , alberca , hotel , restaurant y bar muy bien
2-night trip

6/10

El personal np es muy amable recepción y el area de albetca descuidada sobre todo la barra del bar
2-night trip

6/10

El hotel se siente muy viejo y algo descuidado, falta limpieza. Las toallas están muy viejas. Las cortinas muy viejas. Hay habitaciones con cortinas rotas. En el bar de la alberca está todo desordenado y a veces ni gente hay para atenderte. Por fuera y con luces se ve bonito el hotel la TV solo tiene 2 canales. Los aparatos del gym están todos oxidados y algunos están rotos.
4-night trip