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Caracol Plaza

3.5 star property
Beach hotel with outdoor pool, near Commercial Walkway

Choose dates to view prices

Steps from Principal Beach, Caracol Plaza offers a vibrant retreat with LA CAVA restaurant serving international cuisine for breakfast, lunch and dinner. Relax by the outdoor pool or unwind at the swim-up bar while enjoying free WiFi in public areas.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Children's pool
  • Pool bar
  • Swim-up bar
  • Room service
  • Conference center
  • 2 meeting rooms
  • Terrace

Feel at home (6)

  • Children's pool
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Elevator
The current price is CNY540
CNY642 total
includes taxes & fees
May 24 - May 25

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Double Room Standard with Sea View

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Double Room Standard with Sea View

8.0 out of 10
Very good
(1 review)
  • Sea view
  • Sleeps 4
  • Free WiFi

View all photos for Double Room Standard with Street View

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Double Room Standard with Street View

  • Sleeps 4
  • Free WiFi

View all photos for Standard Room, 2 Double Beds, Ocean View

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Standard Room, 2 Double Beds, Ocean View

  • Sleeps 4

View all photos for Standard Room, 2 Double Beds

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Standard Room, 2 Double Beds

  • Sleeps 4

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Standard Room, 2 Double Beds

7.4 out of 10
Good
(41 reviews)
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Ocean View

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Standard Room, 2 Double Beds, Ocean View

7.8 out of 10
Good
(9 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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includes taxes & fees
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About the neighborhood

Map
Calle Septima Oriente, esq. 1a Sur, Sector Reforma, Puerto Escondido, OAX, 71980

What's nearby

  • Commercial Walkway - 2 min walk - 0.2 km
  • Zicatela Beach - 3 min walk - 0.3 km
  • Principal Beach - 3 min walk - 0.3 km
  • Marinero Beach - 12 min walk - 1.0 km
  • Puerto Angelito Beach - 18 min walk - 1.4 km

Getting around

  • Puerto Escondido, Oaxaca (PXM-Puerto Escondido Intl.) - 10 min drive

Restaurants

  • ‪Benditos Da Michele - ‬6 min walk
  • ‪Comedor Rey Del Mar - ‬4 min walk
  • ‪Junto al Mar - ‬15 min walk
  • ‪Tacos Y Tacos - ‬7 min walk
  • ‪Congo - ‬7 min walk

About this property

Caracol Plaza

  • Caracol Plaza puts you in a great location, within just a 10-minute walk of Commercial Walkway and Zicatela Beach. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at LA CAVA, which serves international cuisine and is open for breakfast, lunch, and dinner. Other features include a poolside bar, a children's pool, and a snack bar/deli. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 192 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
    • Onsite parking limited
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:30 AM–noon
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Swim-up bar
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children's pool

What to do

  • Beach nearby

Working away

  • 2 meeting rooms
  • Conference center (3767 square feet of space)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • An outdoor pool
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-width doorways

Room amenities

Home comfort

  • Air conditioning (climate-controlled)
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Local maps

Special features

Dining

LA CAVA - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of approximately MXN 150 to 250.00 for adults, and MXN 150.00 to 250.00 for children

Pool, spa, & gym (if applicable)

  • Pool access available from 8 AM to 9 PM

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

Guests can rest easy knowing there's a fire extinguisher on site.

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard

Also known as

Caracol Plaza

Caracol Plaza Hotel & Resort

Caracol Plaza Hotel & Resort Puerto Escondido

Caracol Plaza Puerto Escondido

Hotel Caracol Plaza Resort Puerto Escondido

Hotel Caracol Plaza Resort

Caracol Plaza Hotel Puerto Escondido

Caracol Plaza Hotel

Caracol Plaza Hotel Resort

Caracol Plaza Hotel

Caracol Plaza Puerto Escondido

Caracol Plaza Hotel Puerto Escondido

Frequently asked questions

Does Caracol Plaza offer free cancellation for a full refund?

Yes, Caracol Plaza does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Caracol Plaza?

Yes, there's an outdoor pool and a children's pool. Guests have pool access from 8 AM to 9 PM.

Are pets allowed at Caracol Plaza?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Caracol Plaza?

Yes, there's free self parking. Parking spots may be limited.

What are the check-in and check-out times at Caracol Plaza?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.

What is there to do at Caracol Plaza and nearby?

Caracol Plaza has an outdoor pool and a garden.

Are there restaurants at or near Caracol Plaza?

Yes, LA CAVA offers international cuisine.

Does Caracol Plaza have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Caracol Plaza like?

Caracol Plaza is a short 6-minute walk from Zicatela Beach and 7 minutes' walk from Principal Beach.

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Reviews

Reviews

7.6

Good

7.6

Cleanliness

7.6

Location

7.4

Staff & service

7.2

Property conditions & facilities

Popular mentions

Room
Breakfast
View
Service staff
Lobby
Balcony
Location
Taxi
Sea
Rocks

Reviews

Verified

10/10 Exceptional

The room and view was amazing. The A/C worked awesome and the staff was very welcoming. Would stay there again, breakfast was 5 star quality. The restaurant staff was also 5 star.
GICELA, 2-night trip
Verified

6/10 Good

Room was clean, just needed repainting. Water took forever to get warm. Staff were courteous. Parking was extremely limited. In room coffee maker would have been nice.
Jeffrey, 2-night trip
Verified

8/10 Very good

Service was good. Rooms were decent. Really nice place to stay at close to the beach.
Fabiola, 2-night trip
Verified

10/10 Exceptional

Good and nice
Maria A., 1-night trip
Verified

10/10 Exceptional

The staff were very kind and helpful. The rooms are very spacious. AC blows nice and cold. Wonderful pool with a bar.
Jessica, 2-night trip
Verified

8/10 Very good

Good Hotel

The hotel was handy to the adoquin and close to a place where I had a meeting scheduled. The pool water was clean (not cloudy) but there was a lot of debris floating in it, ie, palapa grass pieces and a cigarette butt. The tv only had 3 Sky TV channels.
Patricia, 1-night trip
Verified

4/10 Fair

If you dont mind to use the toilet with your partner able to see you pick room #7. The door doesnt close due to the bed being too close to the door. The bed cannot be moved. The air conditioning was leaking water. Only tiny drops. Im not the type to complaint so i didnt bother, slept to opposite side. Even though all rooms were occupied in 3 days the pool wasnt maintained, the waterfiltering was off so i didnt use it. I Never use a pool if water filtering system is not working. For the price you can stay, its walking distance to Oregano restaurant (breakfast & early dinning). 5 minutes to closing continental breakfast, my pregnant wife and i wouldve appreciated at least coffee. Not a simple sorry we're closed for breakfast! Curtesy is always appreciated. It doenst matter if you stay in Zoa (Michellin star winner) or here....what really matter is how you are treated were you stay. Casa kalmar offers coffee all day, heated pool until 11pm, soft music morning hours. Best stay overall.
Beautiful pool, but still water no filtering system on. So i didnt go in on 85 F.🔥
Jon, 1-night trip
Verified

10/10 Exceptional

Excelente
Oti, 2-night trip
Verified

10/10 Exceptional

I love this place
Francisco Jesús Gordo, 2-night trip
Verified

10/10 Exceptional

Very beautiful and in the middle of town
Carlos, 3-night trip
Verified

8/10 Very good

Not enough towels in the two rooms, nor toilet paper. (Which was not new rolls) Drunk people around the pool with loud music. Beautiful hotel, but the staff unhelpful and the environment not the best.
Yesenia, 1-night trip
Verified

6/10 Good

Had a nice pool , rooms are old , no phone on the rooms for customer service front desk, overall for a quick stay is ok.
Juan, 1-night trip
Verified

10/10 Exceptional

Excellent
Carolina, 2-night trip
Verified

8/10 Very good

V
juan pablo, 1-night trip
Verified

10/10 Exceptional

Nice and clean
Danielle, 1-night trip
Verified

8/10 Very good

This property was in rebulding process
Carlos, 3-night trip
Verified

6/10 Good

Super basic. Expensive. Need updating. Nickel and dimed for everything. Def won’t ever return.
Victoria, 7-night trip
Verified

6/10 Good

I really was disappointed with this property. Pictures looks great on the expedia website but it's something way different when you there. Pool looks unkept and dirty, same as all the tables and chairs, seems that they have a lot deffer maintenance. Not recommend to anyone at all.
Eduardo, 2-night trip
Verified

10/10 Exceptional

Ok
Katia, 2-night trip
Verified

4/10 Fair

The property has poor customer service. Hot water was intermittent. Shower drain was clogged. Issues reported were not resolved.
Ruth, 2-night trip
Verified

6/10 Good

the second elevator was not working. Staff, not friendly.
Wenceslao, 2-night trip
Verified

6/10 Good

The front desk service is very bad
adalberto, 4-night trip
Verified

2/10 Poor

Worse hotel I’ve stayed in. Terrible customer service. Only got two towels, for three of us. We needed more toilet paper on our third day, I asked the receptionist if they could give us more, he was very rude and said we could only get one in a day. Which they didn’t refill. Terrible place.
Lizeth, 1-night trip
Verified

6/10 Good

I didn’t like that the food service would take a long time and sometimes they would forget. Also, the internet was really slow. But other than that, everything was good!
William Edward, 5-night trip
Verified

8/10 Very good

There was no refrigerator in the room. There was also bad conditioning.. didn’t work. Food service should be 24/7 not 8am-10pm
RAMON, 5-night trip