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Civic Hotel Autograph Collection

4.0 star property
Surrey hotel with outdoor pool and restaurant

Choose dates to view prices

When visiting Surrey, Civic Hotel Autograph Collection is a great choice to consider. Guests can take a dip in the outdoor pool or grab a bite to eat at Prado Cafe, which serves breakfast, lunch, and dinner. Other highlights include a bar/lounge, a hot tub, and a terrace. Fellow travelers love the helpful staff. Public transportation is just a short walk: Surrey Central Station is 3 minutes and King George Station is 13 minutes.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Main amenities (12)

  • Housekeeping (on request)
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Self parking
  • Hot tub
  • Room service
  • Coffee shop/cafe
  • Conference center
  • Business center
  • 8 meeting rooms
  • Terrace

Feel at home (6)

  • Private bathroom
  • Premium TV channels
  • Terrace
  • Coffee/tea maker
  • Blackout drapes/curtains
  • Elevator
The current price is CNY1,469
CNY1,704 total
includes taxes & fees
May 31 - Jun 1

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Room, 1 King Bed

Room, 1 King Bed | In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed

9.2 out of 10
Wonderful
(35 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(40 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Corner

Room, 1 King Bed, Corner | In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Corner

9.2 out of 10
Wonderful
(32 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Twin Bed

Room, 1 Twin Bed | In-room safe, desk, laptop workspace, blackout drapes

Room, 1 Twin Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

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Homewood Suites By Hilton Surrey
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9.6 out of 10, Exceptional, 19 reviews
The price is CNY1,215
CNY1,410 total
includes taxes & fees
May 31 - Jun 1
Homewood Suites By Hilton Surrey
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About the neighborhood

Map
13475 Central Avenue, Surrey, BC, V3T 0K2

What's nearby

  • Central City Shopping Centre - 3 min walk - 0.3 km
  • Holland Park - 6 min walk - 0.5 km
  • Green Timbers Urban Forest - 4 min drive - 1.3 km
  • Port of Vancouver - 34 min drive - 37.5 km
  • Canada Place - 43 min drive - 38.7 km

Getting around

  • Pitt Meadows, BC (YPK) - 27 min drive
  • Vancouver Intl. Airport (YVR) - 41 min drive
  • Abbotsford, BC (YXX-Abbotsford Intl.) - 46 min drive
  • Bellingham, WA (BLI-Bellingham Intl.) - 46 min drive
  • Vancouver Harbour Flight Centre (CXH) - 52 min drive
  • Coquitlam Central Station - 15 min drive
  • Port Coquitlam Station - 16 min drive
  • Moody Centre Station - 19 min drive
  • Surrey Central Station - 3 min walk
  • King George Station - 13 min walk
  • Gateway Station - 14 min walk

Restaurants

  • ‪Potemia - ‬2 min walk
  • ‪Mala King Hot Pot - ‬2 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Nemesis Coffee ( The Pavilion ) - ‬5 min walk
  • ‪City Centre Library - ‬2 min walk

About this property

Civic Hotel Autograph Collection

  • When visiting Surrey, Civic Hotel Autograph Collection is a great choice to consider. Guests can take a dip in the outdoor pool or grab a bite to eat at Prado Cafe, which serves breakfast, lunch, and dinner. Other highlights include a bar/lounge, a hot tub, and a terrace. Fellow travelers love the helpful staff. Public transportation is just a short walk: Surrey Central Station is 3 minutes and King George Station is 13 minutes.

At a glance

DONE

Hotel size

    • 144 rooms
    • Arranged over 21 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age: 19
    • Check-out time is noon
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 19
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (2 total, up to 110 lbs per pet)*
    • Service animals welcome
    • Restrictions apply*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (CAD 20.32 per day; includes in/out privileges)
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6:00 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (late night)
  • Water dispenser

What to do

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Scuba diving nearby

Working away

  • Business center
  • 8 meeting rooms
  • Computer station
  • Conference center (7978 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Built in 2017
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop garden
  • Terrace
  • An outdoor pool
  • Hot tub
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • Uses some LED lighting
  • Comprehensive food waste policy
  • Waste recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Transfer shower
  • Lever door handles

Room amenities

Be entertained

  • 32-inch LED TV
  • Premium satellite channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Free long-distance and local calls

Food and drink

  • Free bottled water

More

  • Housekeeping on request
  • In-room safe (laptop compatible)
  • Energy-saving switches
  • Uses some LED lighting
  • Recycling
  • Water-efficient showers only

Special features

Dining

Prado Cafe - This coffee shop serves breakfast, lunch, dinner, and light fare.
Dominion Bar & Kitchen - This restaurant specializes in local cuisine and serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Refundable deposits

  • Breakage deposit: CAD 500.00 per night

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately CAD 12 to 25 for adults, and CAD 12 to 25 for children

Renovations and closures

The following facilities or services will be unavailable from May 19 2026 to May 29 2026 (dates subject to change):
  • One of the swimming pools
  • Hot tub

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CAD 50.00 per accommodation, per stay

Parking

  • Self parking costs CAD 20.32 per day with in/out privileges

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 9:00 PM
  • Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

Civic Autograph Collection

Civic Autograph Collection

Civic Hotel Autograph Collection Hotel

Civic Hotel Autograph Collection Surrey

Civic Hotel Autograph Collection Hotel Surrey

Frequently asked questions

Does Civic Hotel Autograph Collection offer free cancellation for a full refund?

Yes, Civic Hotel Autograph Collection does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Civic Hotel Autograph Collection?

Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 9:00 PM. One of the pools will be unavailable from May 19 2026 to May 29 2026 (dates subject to change).

Are pets allowed at Civic Hotel Autograph Collection?

Yes, pets are welcome, with a limit of 2 total and maximum weight of 110 lbs per pet. There's a charge of CAD 50.00 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Civic Hotel Autograph Collection?

Yes. Self parking costs CAD 20.32 per day. Electric vehicle charging is available.

What are the check-in and check-out times at Civic Hotel Autograph Collection?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.

Is there an onsite casino at Civic Hotel Autograph Collection?

No, this hotel doesn't have a casino, but Great Canadian Casino Vancouver (11-min drive) and Elements Casino Surrey (16-min drive) are both nearby.

What is there to do at Civic Hotel Autograph Collection and nearby?

Have fun with nearby activities like cycling, hiking, and kayaking. Enjoy a relaxing soak in the hot tub and an invigorating swim in the outdoor pool.

Are there restaurants at or near Civic Hotel Autograph Collection?

Yes, Prado Cafe offers local cuisine.

What's the area around Civic Hotel Autograph Collection like?

Civic Hotel Autograph Collection is in City Centre, a short 3-minute walk from Surrey Central Station and 10 minutes' walk from Holland Park.

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Reviews

Reviews

9.0

Wonderful

9.4

Cleanliness

8.2

Location

9.2

Staff & service

9.4

Property conditions & facilities

Guest review summary

What guests liked

  • The pool and hot tub were clean, relaxing, and offered a stunning view. (7 reviews)
  • The hot tub was clean, relaxing, and offered a stunning view. (5 reviews)
  • Parking was easy, secure, and conveniently located with a short elevator ride. (6 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Room
View
Location
Parking
Restaurant
Food
Bed
Refrigerator
Room service

Reviews

Verified

10/10 Exceptional

great staff,amenities and close to the train station and restaurants
JULIE ANN, 2-night trip
Verified

10/10 Exceptional

Check in so easily and great service.
Thi Truc, 1-night trip
Verified

10/10 Exceptional

Everything was great Love staying there Even the restaurant staff were awesome
Nick, 2-night trip
Verified

10/10 Exceptional

Nice room nice amenities
Carol, 2-night trip
Verified

10/10 Exceptional

Great pool, train station near the hotel, cafe in the lobby, overall great stay!
Sabine, 2-night trip
Verified

10/10 Exceptional

So clean, so beautiful. Elevated experience
Crystal, 1-night trip
Verified

10/10 Exceptional

The room was perfectly clean, the view was stunning, a very comfy bed and just an excellent experience!
Jacqueline, 1-night trip
Verified

10/10 Exceptional

Staff made for an exceptional experience!
Annette, 1-night trip
Verified

10/10 Exceptional

Beautiful and clean property, staff and warm and welcoming, will stay again
sheila, 1-night trip
Verified

10/10 Exceptional

Stayed here for a labour day weekend soccer tournament and it was great. Loved the big room with amazing view of the area, staff were awesome and everything we needed was outside the door. Great option in the area!
Nicole, 1-night trip
Verified

10/10 Exceptional

Very clean and great customer service!
Sarah, 4-night trip
Verified

10/10 Exceptional

Beautiful room, bed was so comfortable, incredible view. Didn’t use the amenities
Natalie, 1-night trip
Verified

10/10 Exceptional

the rooms were clean, i had the corner room the views were exquisite the staff were friendly and so nice they went out of their way to help me get ready for an event that i was going too , which i appreciated . the room service was amazing the menu choices were excellent. i will definitely come back here again because the service was exemplary.
Krishna, 4-night trip
Verified

10/10 Exceptional

Excellent service
Simrit, 1-night trip
Verified

10/10 Exceptional

This hotel is very gorgeous and clean all the staff was lovely and I very much enjoyed my stay I will be staying here again!
Destiny, 1-night trip
Verified

10/10 Exceptional

Great customer service, new and clean!
Jessica, 1-night trip
Verified

10/10 Exceptional

The room was spotless and clean, and very modern. Had a great sleep on the king-size bed, and actually slept in! First time in a long time!
tom, 2-night trip
Verified

10/10 Exceptional

Excellent property, staff and service,,
Sam, 2-night trip
Verified

6/10 Good

Windows!! This is a gorgeous, beautifully kept hotel with awesome staff! BUT the windows are not double paned and as this property is in a very busy center, whole night the cop car sirens , firetrucks noises were so disturbing!
Nitika, 1-night trip
Verified

10/10 Exceptional

Overall good place for families
Alan, 1-night trip
Verified

10/10 Exceptional

Hotel was clean, comfortable, and located close to the highway and public transit. Also has lots of great food selections near by. Would recommend to ppl looking to have a comfortable stay while visiting Vancouver.
Kaulay, 3-night trip
Verified

8/10 Very good

Gave clear instructions for parking, so parking went very smoothly. Pleasant staff
Carol, 1-night trip
Verified

10/10 Exceptional

Hotel was clean and rooms were very nice. Staff was exceptional. Easy access to skytrain.
Tamara, 3-night trip
Verified

10/10 Exceptional

Excellent hotel downtown Surrey

Great hotel, great staff, good location
Alastair, 1-night trip
Verified

10/10 Exceptional

Pleased

Our stay was great, the room was clean and comfortable, conveniences like fresh water and coffee were appreciated!
Matea, 2-night trip