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Holiday Inn Knoxville N - Merchant Drive by IHG

3.0 star property
Knoxville hotel with outdoor pool and restaurant

Choose dates to view prices

Located near the University of Tennessee, Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel offers a welcoming atmosphere with a bar and on-site restaurant serving breakfast and dinner. Connect to WiFi, stay active at the gym or unwind by the seasonal outdoor pool. The helpful staff has left a lasting impression on previous guests.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness center
  • Seasonal outdoor pool
  • Room service
  • 24-hour business center
  • Business center
  • 24-hour front desk
  • Front-desk safe
  • Convenience store

Feel at home (6)

  • Free cribs/infant beds
  • Microwave
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
The current price is CNY677
CNY801 total
includes taxes & fees
Jul 3 - Jul 4

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Room, 2 Queen Beds, Accessible

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Accessible

8.6 out of 10
Excellent
(11 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible (Communication)

Standard Room, 1 King Bed, Accessible (Communication) | Premium bedding, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible (Communication)

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 1 King Bed

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Premium Room, 1 King Bed

9.2 out of 10
Wonderful
(53 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Standard Room

9.0 out of 10
Wonderful
(16 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(44 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible (Accessible Shower)

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible (Accessible Shower)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible (Accessible Tub)

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible (Accessible Tub)

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible

8.4 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

Standard Room, 2 Queen Beds, Accessible (Accessible Tub) | Premium bedding, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

8.8 out of 10
Excellent
(13 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

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The price is CNY672
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includes taxes & fees
Jul 5 - Jul 6
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About the neighborhood

Map
5634 Merchants Center Blvd., Knoxville, TN, 37912

What's nearby

  • Knoxville Expo Center - 20 min walk - 1.7 km
  • University of Tennessee - 6 min drive - 9.5 km
  • Neyland Stadium - 7 min drive - 10.9 km
  • Thompson–Boling Arena - 8 min drive - 11.2 km
  • Knoxville Zoo - 9 min drive - 14.5 km

Getting around

  • McGhee Tyson Airport (TYS) - 24 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪Cracker Barrel - ‬15 min walk
  • ‪Popeyes Louisiana Kitchen - ‬3 min drive
  • ‪Austin's Steak & Homestyle Buffet - ‬14 min walk
  • ‪Ingles Market - ‬18 min walk

About this property

Holiday Inn Knoxville N - Merchant Drive by IHG

  • At Holiday Inn Knoxville N - Merchant Drive by IHG, you'll be within a 10-minute drive of University of Tennessee and Knoxville Convention Center. Guests can take a dip in the outdoor pool or grab a bite to eat at HiKnox Tavern, which serves breakfast and dinner. A bar/lounge and a 24-hour fitness center are offered, and in-room conveniences include refrigerators and microwaves. Fellow travelers like the helpful staff and overall property condition.

At a glance

DONE

Hotel size

    • 122 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
    • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
    • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Children aged 12 and younger eat free breakfast
DONE

Pets

    • Pets allowed (dogs and cats only, 2 total, up to 80 lbs per pet)*
    • Service animals welcome
    • Pets must be supervised
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite parking includes off-street options
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) 6:00 AM–10:00 AM on weekdays and 6:00 AM–10:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Grocery/convenience store

Working away

  • 24-hour business center
  • Meeting room
  • Conference space (1080 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services

Facilities

  • Safe-deposit box at front desk
  • 24-hour fitness center
  • An outdoor pool
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center

Room amenities

Be entertained

  • Flat-screen television
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Premium bedding
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping

Special features

Dining

HiKnox Tavern - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Refundable deposits

  • Deposit: USD 50 per stay

Optional extras

  • Full breakfast is offered for an extra charge of approximately USD 7.45 per person

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 55.00 per accommodation (may vary based on length of stay)

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from May 21 to September 10
  • Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision

Policies

Guests can rest easy knowing there's a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover
Cashless transactions are available.
Only bookings from non-local guests are accepted. Guests whose residence is within the same county as the property will not be allowed to check in.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Holiday Inn Knoxville N Merchant Drive Hotel
Holiday Inn N Merchant Drive Hotel
Holiday Inn Knoxville N Merchant Drive
Holiday Inn N Merchant Drive
Holiday Inn Knoxville N Merchant Drive
Holiday Inn Knoxville N Merchant Drive an IHG Hotel
Holiday Inn Knoxville N - Merchant Drive by IHG Hotel
Holiday Inn Knoxville N - Merchant Drive by IHG Knoxville
Holiday Inn Knoxville N - Merchant Drive by IHG Hotel Knoxville

Frequently asked questions

Does Holiday Inn Knoxville N - Merchant Drive by IHG offer free cancellation for a full refund?

Yes, Holiday Inn Knoxville N - Merchant Drive by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Holiday Inn Knoxville N - Merchant Drive by IHG?

Yes, there's an outdoor pool.

Are pets allowed at Holiday Inn Knoxville N - Merchant Drive by IHG?

Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 80 lbs per pet. There's a charge of USD 55.00 per accommodation, per night. Service animals are exempt from fees.

Is parking offered on site at Holiday Inn Knoxville N - Merchant Drive by IHG?

Yes, there's free self parking.

What are the check-in and check-out times at Holiday Inn Knoxville N - Merchant Drive by IHG?

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM. Check-out time is noon.

What is there to do at Holiday Inn Knoxville N - Merchant Drive by IHG and nearby?

Holiday Inn Knoxville N - Merchant Drive by IHG has an outdoor pool and a 24-hour fitness center.

Are there restaurants at or near Holiday Inn Knoxville N - Merchant Drive by IHG?

Yes, there's an onsite restaurant, HiKnox Tavern.

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Reviews

Holiday Inn Knoxville N - Merchant Drive by IHG Reviews

8.8

Excellent

9.2

Cleanliness

8.6

Amenities

9.2

Staff & service

9.0

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was a highlight with many options and excellent quality, often exceeding expectations. (19 reviews)
  • Pet access was convenient and welcoming with a designated area and accommodating staff. (4 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Bed
Breakfast
Restaurant
Location
Bar
Shower
Food
Toilet

Reviews

Verified

10/10 Exceptional

The stay was great, loved the room, people were great
Robby, 1-night trip
Verified

6/10 Good

The staff were super great. Breakfast was good. The beds are super tall.
Dawn L, 2-night trip
Verified

8/10 Very good

Nice and clean hotel, surrounding area not great.
Alyson, 3-night trip
Verified

10/10 Exceptional

Good staff, good room, good breakfast!
Darby, 1-night trip
Verified

10/10 Exceptional

Clean, nice staff
Beth, 2-night trip
Verified

10/10 Exceptional

Clean room, great staff
Amber, 1-night trip
Verified

10/10 Exceptional

Great room
Robbie, 1-night trip
Verified

10/10 Exceptional

Very comfortable bed!!
Deborah, 1-night trip
Verified

8/10 Very good

We’ve stayed several times. Very clean and Friendly. This stay the only suggestion would be having laundry available. There was only 1 washer and dryer and both were broken. We’d been traveling for about a week and got in late so that made things tough.
Mary Jo, 1-night trip
Verified

10/10 Exceptional

Clean rooms great staff check in and anything we needed from the front desk was great. Good choice to stay and see a game
Nicholas, 3-night trip
Verified

10/10 Exceptional

AC worked well. Easy to adjust. Room was clean and functional for desk use, tv and resting. Bed was comfortable. Staff was friendly and helpful. Location easy to get to. Excellent.
Terry Lee, 3-night trip
Verified

10/10 Exceptional

Good breakfast nice staff clean hotel
Jay, 1-night trip
Verified

10/10 Exceptional

Yes, it was spotless
hector, 1-night trip
Verified

8/10 Very good

Parking was easy. Check in was okay. Rooms and beds are comfortable. AC was a little intense when on. Sink is in entry, seperate from bathroom. Hallway carpet needs replacing. Breakfast is available for $7.95 each. It was decent. Overall I would stay again for a short overnight while traveling.
Mary, 1-night trip
Verified

10/10 Exceptional

Clean rooms, friendly staff, well light parking lot.
Mark, 2-night trip
Verified

10/10 Exceptional

The front desk helpful and welcoming. Great for pet stay. The second floor pet area, was a little difficult for ours, elevator or steps. Small grassy area past parking lot for pet. The room itself was very quiet. Slight odor? The king bed was extremely comfortable. Shower nice. Breakfast for additional fee.
CHERYL, 1-night trip
Verified

10/10 Exceptional

I absolutely love this hotel and staff. I stay here a lot.
Chris, 2-night trip
Verified

10/10 Exceptional

Staff. Dinner was excellent especially cooks salad dressing on our salad
Colleen, 1-night trip
Verified

10/10 Exceptional

Rooms are very Confi and clean
Reina, 1-night trip
Verified

10/10 Exceptional

Room was clean and staff was amazing. Would recommend
Alyson, 1-night trip
Verified

10/10 Exceptional

The room is comfortable!
qing, 1-night trip
Verified

10/10 Exceptional

Friendly staff!
Abbey, 2-night trip
Verified

10/10 Exceptional

The staff was super friendly, the rooms were huge and very clean, and the convenience of the restaurant and bar on site was exactly what I needed after a long day of driving.
Amy, 1-night trip
Verified

10/10 Exceptional

This property was very well kept, nice bar/lounge downstairs with very good customer service
Briana, 1-night trip
Verified

10/10 Exceptional

Very nice, clean, quiet
Lanise, 1-night trip