The lake is beautiful, but the property is very rustic. They tried to over charge me by $100. The food and drink was very limited. Very scary road to get there.
Garilyn
1 晚浪漫旅行
10/10
Es un excelente hotel, con habitaciones súper amplias, baños limpios, el servicio de comida, bueno, aunque les falta actualizar su menú, los servicios de recorrido se cobran aparte, así como el servicio de masajes, $2800 un recorrido a la laguna, privado, por 4 personas, sí van en familia que sobrepase este número aumenta más el costo del recorrido.....
Teresita
2 晚家庭旅行
6/10
It is totally natual environment. Need to improve food and beverage service if you want to keep the all- inclusive service.
Kwangmin
2 晚家庭旅行
6/10
El "todo incluido" no incluye transporte del aeropuerto al hotel, el cual es caro, les recomiendo no usar el del aeropuerto y googlear sitios de taxi cercanos. La variedad de comida es poca, si llegan anes del checkin (3pm) no les dan acceso al todo incluido hasta pasar la hora del checkin.
El hotel está un poco alejado del pueblo y de todos los otros lugares de bacalar, el hotel es pequeño y cuenta con pocas habitaciones, la laguna que tiene es muy limpia y tranquila, en general me gustó
RICARDO
2 晚浪漫旅行
8/10
Its a very small resort. The bar is limited without many options. The food is made fresh as you order but the portions are tiny. Everything shuts down at 9pm. The water in the bathroom has a funny smell. The road to drive to the resort is very dangerous and unpaved. There are also no signs to help you find the resort. Not the greatest value for the money spent.
真实旅客
2 晚家庭旅行
2/10
Todo está bien pero la carretera para llegar al hotel es de lo peor es imposible llegar al menos que te lleven en vehículo 4x4 solo por eso no regreso asta que arreglen el camino
Eduardo
2 晚结伴旅行
6/10
The all inclusive is okay in the sense that the rooms were clean and the food was available, however the value for money is not quite there as the place looks not well kept and even the pier which they have in their name has seen better days.
真实旅客
1 晚行程
10/10
Excelente lugar para la familia
真实旅客
1 晚家庭旅行
2/10
La entrada muy inaccesible para los vehículos chicos , el olor insoportable a cañería dentro de las habitaciones, las fotos con las que promocionan el lugar , nada que ver con la realidad , abres las cortinas de la ventana y dan a una pared sucia.
Expedia no debería de promocionar un hotel así como este
真实旅客
1 晚家庭旅行
10/10
The hotel is great for a relaxed getaway. The food is great and the view is amazing.
真实旅客
2 晚家庭旅行
10/10
Small hotel but perfect! It’s quiet, I’m the lagoon, staff is very friendly, in the middle if the jungle, and the food is delicious!!
真实旅客
2 晚家庭旅行
10/10
Amazing place! Good fresh food and friendly service. It’s quiet & private. Direct access to lagoon. Free use of kayaks. If you book a tour, they pick you up from pier. Love how quiet, safe and secluded the hotel is.
Cynthia
5 晚结伴旅行
8/10
The property was well-kept and right on the lagoon. The rooms were clean and roomy. The food was very good and had a variety of options. Some of the complaints we had were the following: The location of this hotel is right outside the town. At the moment, the lagoon at this location does not have the blue colors. It has a green tint. It is still beautiful but you will have to book a tour to see the blue colors of the lagoon. If you are staying in town, you will have access to bluer waters as well. The food, although delicious, took a long time to prepare. We sometimes had to wait 30 minutes to get it. We usually ordered and went to play in the lagoon as we waited. The hotel has a nice pier over the lagoon with hammocks and stairs. It was a very nice area for our kids to play in. We were also able to use the kayaks for free. One last thing, the road leading into the hotel is not in the best condition. However, we were able to get in and out with our car.
真实旅客
2 晚家庭旅行
10/10
Nos encantó, amamos el lugar super tranquilo si buscas dónde relajarte la comida riquísima y el personal son un amor todos te tratan y te hacen sentir como en casa, está súper cerca del pueblo de bacalar así que puedes salir a conocer.
Sin duda regresaremos amamos todo
El personal, las habitación, el lugar, la comida y la comodidad
真实旅客
4 晚家庭旅行
10/10
La atencion desde que llegas a Recepción es excelente, la comida deliciosa y la atencion de Omar super buena! Un lugar para relajarse y disfrutar de sus amacas, columpios en la laguna de Bacalar,
Dalia
2 晚家庭旅行
10/10
The adventure to ride in off road with small car
Is fun not to difficult but be aware from highway to property it’s bumpy and a little scary but safe
真实旅客
1 晚家庭旅行
6/10
It was a little hard to find the entrance to the hotel from the road si ves it doesn’t have the name marked. The entrance shows another complex name. The Bacalar lake has lost the beautiful colors due to many hurricanes that have hit the coast and the main attraction is now gone. The hotel is nice but it need lots of work to make it superior. All the personnel are very helpful and friendly. The restaurant menu is limited.
Cristina
2 晚行程
10/10
The All-Inclusive plan is really good, but the best of this hotel is its staff. All great people who made our stay pleasant and unforgettable.
Karina
2 晚家庭旅行
10/10
Una excelente opción en todos los sentidos, junto a la Laguna, excelente servicio, excelente comida, y una vista increíble desde la habitación. Recomendable.
真实旅客
2 晚家庭旅行
8/10
Lugar lindo. Pena que havia apenas um garçon para servir todos os hóspedes e faltaram alguns itens do all inclusive
marcos
2 晚家庭旅行
8/10
Jose
1 晚家庭旅行
6/10
Carmen
1 晚行程
8/10
真实旅客
5 晚行程
4/10
真实旅客
5 晚行程
8/10
Este hotel no tiene una señalización clara para poder llegar facil.
Las instalaciones están un poco descuidadas y huelen a humedad.
Su acceso a la Laguna es espectacular, los alimentos excelentes la calidad y el servicio.
Si quieres ir a descansar este es el lugar ideal