By the lake, Best Western Plus North Lakes Hotel offers a serene escape with a terrace, coffee shop, and on-site restaurant serving up delicious meals. Enjoy dry cleaning services and stay connected with in-room WiFi. Previous guests rave about the helpful staff.
Reviews
9.29.2 out of 10
Wonderful
Popular amenities
Pool
Free WiFi
Connecting rooms available
Air conditioning
Main amenities (12)
Housekeeping (on request)
Restaurant and bar/lounge
Outdoor pool
Breakfast available
Coffee shop/cafe
Conference center
Meeting rooms
Terrace
Air conditioning
Front-desk safe
Vending machine
Self-serve laundry
For families (6)
Cribs/infant beds (surcharge)
Refrigerator
Connecting/adjoining rooms available
Private bathroom
Television
Terrace
The current price is CNY895
CNY895
CNY984 total
includes taxes & fees
Jun 14 - Jun 15
Why we love this property
Food and drink paradise
This hotel features a lively restaurant, cozy cafe, and vibrant bar. The morning ritual includes delicious cooked-to-order breakfast options.
Premium comfort awaits
High-thread-count sheets and plush pillows grace each room. A stocked minibar and furnished balcony elevate the luxurious experience.
North Lakes Resort Golf Club - 4 min drive - 2.7 km
XXXX Brewery - 28 min drive - 45.5 km
Australia Zoo - 34 min drive - 59.4 km
Getting around
Brisbane Airport (BNE) - 25 min drive
Rothwell Station - 5 min drive
Mango Hill Station - 20 min walk
Mango Hill East Station - 29 min walk
Restaurants
‪The Fugitive Ferret - ‬12 min walk
‪Guzman Y Gomez - ‬8 min walk
‪KatsuCo North Lakes - ‬7 min walk
‪Caffe Cherry Beans - ‬10 min walk
‪Grill'd - ‬7 min walk
About this property
Best Western Plus North Lakes Hotel
At Best Western Plus North Lakes Hotel, you'll be within a 15-minute drive of Brisbane Entertainment Centre. Guests can take a dip in the outdoor pool or grab a bite to eat at Boardwalk Cafe, which serves breakfast, lunch, and dinner. A bar/lounge and a terrace are other highlights. Fellow travelers say great things about the helpful staff.
At a glance
DONE
Hotel size
81 rooms
DONE
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 10 AM
Contactless check-out available
DONE
Special check-in instructions
The property charges 1.5 percent for credit card payments
The front desk is open daily from 7:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Wheelchair-accessible parking on site
Electric vehicle charging point on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) on weekday mornings 7:00 AM–11:00 AM
Restaurant
Bar/lounge
Coffee shop
Traveling with children
Children's menu
What to do
Free use of nearby fitness center
Working away
Meeting rooms
Conference center
Services
Front desk (limited hours)
Laundry facilities
Facilities
1 building/tower
Built in 2018
Safe-deposit box at front desk
Terrace
An outdoor pool
Banquet hall
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Handrails in hallways
Handrails in stairways
Roll-in shower
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
42-inch TV
Digital TV channels
Home comfort
Air conditioning and heating
Ceiling fan
Minibar
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Premium bedding
Crib/infant bed (surcharge)
Rollaway/extra bed (surcharge)
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Phone
Desk chair
Food and drink
Refrigerator
More
Housekeeping on request
In-room safe
Connecting/adjoining rooms available
Eco-friendly cleaning products provided
Special features
Dining
Boardwalk Cafe - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Fees & policies
Refundable deposits
A damage deposit of AUD 100 will be collected before check-in
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately AUD 9.0 to 30.00 per person
Early check-in can be arranged for an extra charge (subject to availability)
Credit card charges are subject to an extra charge of 1.5 percent
Children & extra beds
Cribs/infant beds are available for AUD 10.0 per night
Rollaway beds are available for AUD 30 per night
Pool, spa, & gym (if applicable)
Pool access available from 7:00 AM to 8:00 PM
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Also known as
Best Western Plus North Lakes
Best Plus Lakes Hotel Lakes
Best Western Plus North Lakes Hotel Hotel
Best Western Plus North Lakes Hotel North Lakes
Best Western Plus North Lakes Hotel Hotel North Lakes
Frequently asked questions
Is there a pool at Best Western Plus North Lakes Hotel?
Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 8:00 PM.
Are pets allowed at Best Western Plus North Lakes Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Best Western Plus North Lakes Hotel?
Yes, there's free self parking. Electric vehicle charging is available.
What are the check-in and check-out times at Best Western Plus North Lakes Hotel?
Check-in start time: 2 PM; Check-in end time: 8:00 PM. There's a charge for early check-in (subject to availability). Check-out time is 10 AM. Contactless check-out is available.
What is there to do at Best Western Plus North Lakes Hotel and nearby?
Best Western Plus North Lakes Hotel has an outdoor pool.
Are there restaurants at or near Best Western Plus North Lakes Hotel?
Yes, there's an onsite restaurant, Boardwalk Cafe.
What's the area around Best Western Plus North Lakes Hotel like?
Best Western Plus North Lakes Hotel is located on the boardwalk/promenade, a short 9-minute walk from Westfield North Lakes.
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Reviews
Best Western Plus North Lakes Hotel Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.4
Cleanliness
9.2
Location
9.2
Staff & service
9.4
Property conditions & facilities
Guest review summary
What guests liked
Breakfast options were great, with many guests enjoying the cafe's offerings and service. (5 reviews)
From real guest reviews summarized by AI.
Popular mentions
Location
Service staff
Room
Lake
Restaurant
Bed
Plaza
Walking
Parking
Elevator
Reviews
Verified
10/10 Exceptional
Apr 21, 2026
Great spacious room, great location, easy parking
Martin
Martin, 1-night trip
Verified
8/10 Very good
Feb 16, 2026
Handy location close shops and meals available onsite
Kellie
Kellie, 1-night trip
Verified
10/10 Exceptional
Jan 17, 2026
Good location and pleasant surroundings
Anthony
Anthony, 1-night trip
Verified
10/10 Exceptional
Jan 31, 2026
Large clean room, easy parking. On site cafe food and entertainment.
Debbie
Debbie, 1-night trip
Verified
10/10 Exceptional
Feb 12, 2026
Room was very clean and well equiped. Bed was comfy. Quiet, safe area. Staff were very welcoming and friendly.
Room was clean and bed was comfortable. Staff were friendly. Parking was easy.
Location was great with plenty of shops and activities within walking distance.
Liam
Liam, 4-night trip
Verified
10/10 Exceptional
Nov 4, 2025
Awesome nice clean room, lovely staff and the food downstairs was amazing Even had a solo guitarist which was really nice. Right by the lake.
Was a really nice to stay
Melanie
Melanie, 1-night trip
Verified
10/10 Exceptional
Sep 8, 2025
The views and the cafe were beautiful and the walks around the property are lovely
Suzanne
Suzanne, 4-night trip
Verified
10/10 Exceptional
Dec 24, 2025
The room was very clean and the bed and pillows were very comfortable. The shower was great too, spacious with good water pressure. All staff were very welcoming and friendly. The restaurant is an absolute must to visit. Very relaxing watching the black swans on the lake and food is plentiful and lovely.
Jenny
Jenny, 5-night trip
Verified
8/10 Very good
Jul 2, 2025
We always enjoy stay here. Wonderful place and pleasant staff and facilities.
Christopher
Christopher, 2-night trip
Verified
6/10 Good
Apr 23, 2025
Nice hotel and location, liked walking around the lake.
Patricia
Patricia, 2-night trip
Verified
10/10 Exceptional
Nov 9, 2025
Scott in the cafe and Nicole on the front desk were outstanding with their cheery customer service.
Breakfast on the balcony by the lake was a real treat.
Steven
Steven, 1-night trip
Verified
10/10 Exceptional
Sep 21, 2025
Bed was super comfy
Jazmin
Jazmin, 1-night trip
Verified
10/10 Exceptional
Jul 12, 2025
Stunning and convenient location. Staff were very friendly.
Sarah
Sarah, 2-night trip
Verified
10/10 Exceptional
Mar 26, 2025
A great location for a weekend getaway, close to shops and restaurants, with spacious and comfortable rooms, and easy access to parking. Highly recommend staying here.
Michelle
Verified
10/10 Exceptional
Jul 31, 2025
An easy walk to shops, nice nature walks around the lake.
Denise
Denise, 3-night trip
Verified
8/10 Very good
Oct 15, 2025
Safe quiet shopping all good.
Rodney
Rodney, 3-night trip
Verified
10/10 Exceptional
Nov 27, 2024
Great location and very friendly staff
Also the rooms clean and well maintained
Leanne
Leanne, 2-night trip
Verified
10/10 Exceptional
Feb 11, 2026
Very nice , clean room. I had a small incident (felt quite huge in the moment ) when I locked myself out when I left both my keycards in the room. Telephone stuff were helpful after hours too and quite timely . Happy with friendly service overall .
Victor
Victor, 1-night trip
Verified
8/10 Very good
Sep 9, 2025
Conveniently situated.
Samuel
Samuel, 2-night trip
Verified
10/10 Exceptional
Apr 28, 2024
Great location on the lake with easy access to the shops and dining.
Erica
Erica, 2-night trip
Verified
8/10 Very good
Oct 4, 2025
The river view, staff and room was excellent but the restaurant didn't offer much of a menu