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del Lago Resort & Casino

4.0 star property
Waterloo hotel with 7 restaurants and spa

Choose dates to view prices

Located near Waterloo Premium Outlets, del Lago Resort & Casino is a haven for entertainment and relaxation. Treat yourself to a Swedish massage at Spa del Lago or try your luck at the casino with its 66 gaming tables. With 7 on-site restaurants, in-room WiFi, and amenities like a garden and hair salon, you'll feel pampered. Guest reviews rave about the helpful staff.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Casino
  • 7 restaurants and 4 bars/lounges
  • Full-service spa
  • Breakfast available
  • Health club
  • Room service
  • Coffee shop/cafe
  • Meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Communal living room

For families (6)

  • Free cribs/infant beds
  • Refrigerator
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Coffee/tea maker
The current price is CNY661
CNY734 total
includes taxes & fees
Apr 26 - Apr 27

Why we love this property

Wellness haven
This hotel offers a full-service spa, 24-hour gym, sauna, and steam room. A serene garden provides a peaceful retreat from daily stress.
Culinary paradise
A gastronomic journey awaits at this hotel with 7 restaurants, a cafe, and 4 bars. The buffet breakfast sets the tone for delicious adventures.
Supreme comfort and style
Rainfall showerheads invigorate while bathrobes offer post-shower coziness. Premium bedding cradles tired bodies after enjoying 24-hour room service.

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Room, 1 King Bed, Refrigerator

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Refrigerator

9.4 out of 10
Exceptional
(159 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Refrigerator

Premium bedding, minibar, in-room safe, desk

Room, 2 Queen Beds, Refrigerator

9.6 out of 10
Exceptional
(95 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite, 1 Bedroom, 2 Bathrooms

Deluxe Suite, 1 Bedroom, 2 Bathrooms | Living room | Flat-screen TV

Deluxe Suite, 1 Bedroom, 2 Bathrooms

9.2 out of 10
Wonderful
(5 reviews)
  • 89 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Studio Suite, 1 King Bed, Refrigerator

Junior Studio Suite, 1 King Bed, Refrigerator | Premium bedding, minibar, in-room safe, desk

Junior Studio Suite, 1 King Bed, Refrigerator

10.0 out of 10
Exceptional
(2 reviews)
  • 58 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Refrigerator

Premium bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed, Refrigerator

9.8 out of 10
Exceptional
(23 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Refrigerator

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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The price is CNY609
CNY691 total
includes taxes & fees
Apr 28 - Apr 29
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About the neighborhood

Map
1133 Route 414, Waterloo, NY, 13165

What's nearby

  • del Lago Resort & Casino - 1 min walk - 0.0 km
  • Waterloo Premium Outlets - 6 min drive - 9.4 km
  • Women's Rights National Historical Park - 8 min drive - 11.8 km
  • It's A Wonderful Life Museum - 8 min drive - 12.2 km
  • Montezuma National Wildlife Refuge - 10 min drive - 12.6 km

Restaurants

  • ‪Subway - ‬6 min drive
  • ‪McDonald's - ‬6 min drive
  • ‪Shake Shack - ‬5 min drive
  • ‪The DraftKings Sportsbook at Del Lago - ‬6 min walk
  • ‪Sauder's - ‬8 min drive

About this property

del Lago Resort & Casino

Del Lago Resort & Casino features a casino and puts you within a 10-minute drive of Montezuma Winery and National Memorial Day Museum. Guests can grab a bite to eat at one of the 7 restaurants and visit the spa to be pampered with deep-tissue massages, body wraps, or facials. Other highlights include 4 bars/lounges, a health club, and a 24-hour fitness center. The comfortable beds and helpful staff get great marks from fellow travelers.

At a glance

DONE

Hotel size

    • 205 rooms
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: 2:30 AM
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is 11:00 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Pets

    • Pets stay free (dogs only)
    • Service animals welcome
    • Off-leash area available
WIFI

Internet

    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free covered onsite self parking
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 8:00 AM–1:00 PM
  • 7 restaurants
  • 4 bars/lounges
  • Coffee shop
  • Room service (limited hours)

Traveling with children

  • Children's menu

What to do

  • Concerts/live shows
  • Evening entertainment
  • Karaoke
  • Sportsbook

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • ATM/banking
  • Communal living room
  • 24-hour fitness center
  • Casino
  • Full-service spa
  • 66 casino gaming tables
  • 1700 casino slot machines
  • 2 casino VIP rooms
  • Massage/treatment rooms
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Assistive listening devices available

Room amenities

Be entertained

  • Flat-screen television
  • Premium satellite channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Bathrobes

Sleep well

  • Premium bedding
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

The onsite spa has 14 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna and a steam room.

The spa is open select days. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Dining

Bourbon & Brew - This sports bar serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Portico By Fabio Viviani - This steakhouse serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Centrifico - Onsite bar. Open daily.
Sociale - This café serves breakfast, brunch, lunch, and dinner. A children's menu is available. Open daily.
Food Court - This restaurant serves lunch, dinner, and light fare. Open daily.

Fees & policies

Refundable deposits

  • Deposit: USD 75.0 per accommodation, per night

Optional extras

  • Continental breakfast is offered for an extra charge of approximately USD 10 to 20 for adults, and USD 10 to 20 for children
  • Early check-in can be arranged for an extra charge of USD 50.00 (subject to availability)
  • Late check-out can be arranged for an extra charge of USD 50.00 (subject to availability)

Children & extra beds

  • Guests must contact this property in advance to reserve high chairs

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Lago Resort Casino Waterloo
Lago Resort Casino
Lago Casino Waterloo
Lago Casino
del Lago Resort & Casino Hotel
del Lago Resort & Casino Waterloo
del Lago Resort & Casino Hotel Waterloo

Frequently asked questions

Does del Lago Resort & Casino offer free cancellation for a full refund?

Yes, del Lago Resort & Casino does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at del Lago Resort & Casino?

Yes, dogs stay free. Dog exercise areas are available.

Is parking offered on site at del Lago Resort & Casino?

Yes, there's free self parking. Electric vehicle charging is available.

What are the check-in and check-out times at del Lago Resort & Casino?

Check-in start time: 4:00 PM; Check-in end time: 2:30 AM. There's a charge of USD 50.00 for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge of USD 50.00 (subject to availability). Express check-out and contactless check-out are available.

Is there an onsite casino at del Lago Resort & Casino?

Yes, there's a casino, featuring 1700 slot machines and 66 gaming tables. Sportsbook is offered.

What is there to do at del Lago Resort & Casino and nearby?

Del Lago Resort & Casino has 4 bars and a casino, as well as a spa and a 24-hour fitness center.

Are there restaurants at or near del Lago Resort & Casino?

Yes, there are 7 onsite restaurants.

What's the area around del Lago Resort & Casino like?

Del Lago Resort & Casino is located a short 1-minute walk from del Lago Resort & Casino.

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Reviews

del Lago Resort & Casino Reviews

9.2

Wonderful

9.4

Cleanliness

9.0

Amenities

9.4

Staff & service

9.2

Property conditions & facilities

Guest review summary

What guests liked

  • The spa was highly praised for being amazing, top-notch, and providing a luxurious experience. (16 reviews)
  • Breakfast at the property's cafe was consistently praised for being delicious, fresh, and reasonably priced. (13 reviews)
  • Ample parking spaces were available, both in the parking garage and outside, making it easy to get in and out. (5 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Casino
Bed
Restaurant
Food
Shower
Bathroom
Spa
Cafes

Reviews

Verified

10/10 Exceptional

Great dining options and entertainment on site
William, 1-night trip
Verified

10/10 Exceptional

Clean, comfortable, good restaurant options on site
Andrew, 2-night trip
Verified

10/10 Exceptional

Casino was nice and clean
Stephanie, 1-night trip
Verified

10/10 Exceptional

Staff was very helpful
Gaile, 1-night trip
Verified

10/10 Exceptional

Lots of good things to order for breakfast Casino floor is spread out where you don’t feel like you’re on top of everyone Front desk staff is exceptional Room is meticulously clean
Cassaundra, 2-night trip
Verified

10/10 Exceptional

The facility is beautiful. The rooms were very clean and super comfortable. The staff was very friendly.
Michael, 1-night trip
Verified

10/10 Exceptional

The rooms were very clean and welcoming. The all the staff was very courteous.
Alicia, 1-night trip
Verified

10/10 Exceptional

Staff was so nice rooms were awesome
Sarah, 1-night trip
Verified

10/10 Exceptional

Excellent
Chet, 1-night trip
Verified

10/10 Exceptional

Great stay! Casino, concert, great meal at Portico, and clean comfortable room.
Barb, 1-night trip
Verified

10/10 Exceptional

Clean room, excellent and polite staff!!! Just Perfect
Shaun, 1-night trip
Verified

10/10 Exceptional

always a great place to stay, clean, good staff.
Benjamin, 1-night trip
Verified

8/10 Very good

Great vibes
Richard, 1-night trip
Verified

10/10 Exceptional

The staff was very friendly and the room was very clean.
Brandi, 1-night trip
Verified

10/10 Exceptional

The bathrooms in the casino needed a little attention towards the end of the night
Katie, 1-night trip
Verified

10/10 Exceptional

Staff very accommodating Clean room
Margaret, 1-night trip
Verified

10/10 Exceptional

Staff was courteous, room was clean and enjoyed the dining options.
Holly, 1-night trip
Verified

10/10 Exceptional

Courteous staff, clean room and great ambience.
Holly, 1-night trip
Verified

10/10 Exceptional

Check in staff was very nice! Rooms were comfy and clean
Stacy, 1-night trip
Verified

8/10 Very good

Everything was great. Until we got a barking dog in the room next to us
Tiffany, 2-night trip
Verified

10/10 Exceptional

Didn't have breakfast
Pat, 1-night trip
Verified

6/10 Good

Check in was not good didn't have Id with me so could not check in even though I showed them my reservation on my phone, staff were not very helpful until we mentioned going to another casino, room could have used some maintenance, only two towels and one washcloth in the room made for 4 people, tv remote wad missing from room had to chase down the maid to get it
karl, 1-night trip
Verified

10/10 Exceptional

Very clean , great shower , friendly staff , bonus having a casino attached
Corey, 1-night trip
Verified

10/10 Exceptional

Was a nice stay
Michael, 1-night trip
Verified

10/10 Exceptional

Stay was great!
Brenda, 1-night trip