Nestled in the mountains, Hotel and SPA Crystal offers a serene escape with ski-in/ski-out access and a free ski shuttle. Unwind at the spa with hydrotherapy or relax by one of two indoor pools.
Reviews
8.68.6 out of 10
Excellent
Popular amenities
Pool
Spa
Pet friendly
Free parking
Free WiFi
Main amenities (12)
Daily housekeeping
Ski-in/ski-out access
Restaurant and bar/lounge
Full-service spa
2 indoor pools
Free ski shuttle
Ski rentals
Ski storage
Ski passes
Fitness center
Sauna
Steam room
For families (6)
Children stay free
Babysitting (surcharge)
Children's pool
Children's club (surcharge)
Playground on site
Rollaway/extra beds
Why we love this property
Work and indulge
This hotel combines business essentials with spa luxuries. Meeting rooms support productivity while the sauna, hot tub, and massage services restore balance.
Breakfast and dining
Culinary journeys begin with the free buffet breakfast. A restaurant serves delectable dishes while the bar crafts perfect evening drinks.
Mountaintop adventures
Nestled among majestic mountains, this hotel features horseback rides and hiking trails. A terrace and picnic area enhance the outdoor experience.
Cathedral of the Savior's Nativity - 3 min drive - 2.5 km
Bakuriani Ski Area - 7 min drive - 5.3 km
Borjomi Central Park - 25 min drive - 23.1 km
Getting around
Bakuriani Train Station - 13 min drive
Free ski shuttle
Restaurants
cafe aspen - 6 min walk
Skyline Cafe
De Novo - 3 min drive
Georgian Flavour - 4 min walk
Taverna - 3 min drive
About this property
Hotel and SPA Crystal
Hotel and SPA Crystal allows you more time for skiing with ski-in/ski-out access. You can grab a bite to eat at the restaurant and visit the spa to be pampered with massages, facials, or aromatherapy. Other highlights at this luxurious hotel include 2 indoor pools, a bar/lounge, and a fitness center. Skiers will appreciate the free ski shuttle, along with access to ski passes, storage, and rentals.
At a glance
DONE
Hotel size
33 rooms
Arranged over 4 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: noon
Minimum check-in age: 18
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*
DONE
Children
Children (4 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Babysitting*
Supervised childcare*
Children's club*
DONE
Pets
Pets allowed (dogs and cats only, up to 22 lbs per pet)
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Free offsite parking nearby
DONE
Offsite
Free ski shuttle
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 9:00 AM–10:30 AM
Restaurant
Bar/lounge
Room service (limited hours)
Snack bar/deli
Traveling with children
Children stay free (see details)
Children's club (surcharge)
Children's pool
Playground
Supervised childcare (surcharge)
What to do
Hiking/biking trails
Horse riding/rentals
Pool table
Working away
Meeting room
Conference center
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Luggage storage
Bicycle rentals
Pool loungers
Ski equipment rentals
Ski storage
Facilities
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Fitness center
2 indoor pools
Arcade/game room
Full-service spa
Hot tub
Sauna
Steam room
Banquet hall
Accessibility
Elevator
Ski
Ski-in/ski-out access
Free ski shuttle
Ski passes
Ski storage
Ski rentals
Ski lifts nearby
Ski area nearby
Room amenities
Be entertained
DVD player
Television
Cable TV channels
Home comfort
Heating
Minibar
Electric kettle
Bathrobes and slippers
Iron/ironing board (on request)
Sleep well
Rollaway/extra bed (surcharge)
What to enjoy
Balcony
Freshen up
Bathtub or shower
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
Fees & policies
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from January 1 to December 31:
One of the dining venues
Bar/Lounge
Children's club
Fitness facilities
Laundry facilities
Meeting facilities
Parking area
Sauna
Spa
Hot tub
Swimming pool
Children & extra beds
Supervised childcare is available for an extra charge
Babysitting is available for an extra charge
Rollaway beds are available for GEL 100.0 per day
Children's club access is available for an extra charge
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 11:00 PM
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Also known as
Hotel Crystal Bakuriani
Crystal Bakuriani
Hotel SPA Crystal
Hotel Crystal
Hotel SPA Crystal
Hotel and SPA Crystal Hotel
Hotel and SPA Crystal Borjomi
Hotel and SPA Crystal Hotel Borjomi
Frequently asked questions
Is there a pool at Hotel and SPA Crystal?
Yes, there are 2 indoor pools and a children's pool. Guests have pool access from 8:00 AM to 11:00 PM.
Are pets allowed at Hotel and SPA Crystal?
Yes, cats and dogs are welcome, with a maximum weight of 22 lbs per pet.
Is parking offered on site at Hotel and SPA Crystal?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel and SPA Crystal?
Check-in start time: 3:00 PM; Check-in end time: noon. Check-out time is noon.
What is there to do at Hotel and SPA Crystal and nearby?
During the winter, enjoy onsite recreation like skiing and return when the snow melts for horseback riding and hiking. Indulge in a treatment at the spa, soothe your senses in the hot tub, or go for a swim in one of the 2 indoor swimming pools. Hotel and SPA Crystal also has a sauna, a steam room, and an arcade, as well as a picnic area and a garden.
Are there restaurants at or near Hotel and SPA Crystal?
Yes, there's an onsite restaurant.
Does Hotel and SPA Crystal have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hotel and SPA Crystal like?
Hotel and SPA Crystal is located a short 15-minute walk from Didveli Ski Area.
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Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.4
Cleanliness
10
Location
8.0
Staff & service
8.8
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
Apr 14, 2024
It was an amazing place to stay. Very neat and clean, good location and breakfast.
CHANDRASEKAR
CHANDRASEKAR, 1-night trip
Verified
8/10 Very good
Jun 28, 2023
Good and clean hotel , good breakfast
ahmad
ahmad, 2-night trip
Verified
6/10 Good
Jan 9, 2023
Excellent location! A bit older facility and overwhelmed staff to fix issues quickly.
Lasha
Verified
8/10 Very good
Feb 28, 2026
Otel temizdi, Resepsiyonda duran bir bey ve bir hanımefendi son derece kaba, hiç yardımsever değildi, Özellıkle spa dan çok memnun kaldık. 2 gün üst üstte masaj yaptırdık.
Oznur
Oznur, 4-night trip
Verified
6/10 Good
Feb 5, 2023
Otel iyi hizmet kötü
Otel temiz, konum olarak çok iyi, konfor ve kullanım alanları da yeterli. Fakat hizmetten memnun kalmadık. Çalısanların suratı genelde asıktı. Sorun yaşadığımız konularda çözüm imkanı tanımadılar.
Ali Halit
Ali Halit, 5-night trip
Verified
6/10 Good
Feb 4, 2023
Hizmet Sektörü
Hizmet sektöründe olduklarının ve müşteriye ilgi, alaka ve güler yüz gostermeleri gerektiğini ogrenmeleri gerekmekte. Hizmet alan ve tatile giden kişilere bu kadar kuralci yaklaşım ve nezaketsizlik hiç hoş değil.
Buna ragmen tesisin kendisi ve piste yakınlığı çok güzel. Ayrica temiz bir otel.
Verified traveler
5-night trip
Verified
6/10 Good
Jan 19, 2020
Ура! Полноценный отзыв!
Из плюсов: большой хороший бассейн (температура воды комфортная, всё как на фото), небольшой детский, наличие сауны (не очень жаркая) и что-то вроде джакузи, есть спортзал. Приезжать стоит после 5-6 января, а то очень много людей, не поплаваешь. Завтраки и ужины сервируют по системе «шведский стол». Всегда есть кофе, чай, сладости, фрукты, овощи, сырная и мясная нарезки, соусы, соки, горячее. По утрам хороши каши. Иногда подавались блюда грузинской кухни, салаты, пицца. Отмечу, что завтрак начинается поздновато (с 9:00 до 10:30). По номеру: тепло, просторно, балкон, кровать большая, кофе/чай, вода, халаты, тапочки, минибар, уборка ежедневная. В ванной: шампунь и пена для ванн, хотя в номере был душ. Когда в городе отключили воду – в отеле она была.
Расположение: если достроят подъёмник в непосредственной близости, то будет просто супер. А так, рядом детская горка с бугелем, магазин, аптека, в километре трасса Дидвели (можно дойти пешком, но нет тротуаров).
Из минусов: шумоизоляция стен самих номеров нормальная, но вот дверь... Вы будете слышать всё, что происходит в коридоре и холле. А отдыхающие тут шумят очень даже неплохо вкупе с бегающими и стучащими в двери детьми. Очень, очень плохо работающий интернет. Маленький телевизор со скудным набором каналов. В прокате при отеле не было размеров ботинок для борда (44). Итого, не европейские четыре звезды. Ну и не к отелю относится, но всё же, начало января 2020 года – нет снега, трассы не работают, делать в Бакуриани нечего.
Dmitrii
Dmitrii, 7-night trip
Verified
10/10 Exceptional
Dec 29, 2019
Eveyone was nice and helpful :)
Adi
Adi, 6-night trip
Verified
10/10 Exceptional
Feb 23, 2019
Ski Bakuriani
Very nice hotel ideally located, closed to ski lifts.
The employees of the hotel are professional
The Spa is just fantastic