Paid a fair amount extra for a room with a balcony after having looked at the main Hilton site and doing some research. Ended up with an unusable balcony because there was a prom being hosted in the courtyard directly below us through the afternoon and evening without any prior warning by the hotel at check in.
Hotels.com claim the rooms are soundproofed - they aren't! Scraping of furniimturee from the room above and the bass from the dj at the prom in the courtyard confirmed that! This was supposed to he a relaxing last day and night before returning home but was anything but that! The hotel should not be selling rooms at a premium that are directly overlooking events they have sold.
Simon
Simon,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 4 月 28 日
Front desk supervisor was rude and
Sommer
Sommer,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 14 日
Very comfortable hotel with a cool vibe.
joel
joel,2 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 26 日
No Breakfast Buffet here
Do not pay for the add on feature for breakfast buffet. The hotel does not offer a buffet. We had paid for one using the Hotels.com site. The hotel managed to give us a breakfast menu where were could get $18 worth of food. Not worth it. Avoid the breakfast, as most of it was undercooked (pancakes, really?) and the order was messed up too.
真实旅客
1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 24 日
Marina and Sunny San Diego
Very pretty location. Beautiful modern decor. Wonderful welcome at front desk. Welcoming aroma. Comfortable room. Loved it.
Kitty
Kitty,4 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 2 月 26 日
Customer Service Training Required.
Service from a MANAGER was atrocious, as a Honors member, was a little disappointing.
真实旅客
1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 25 日
Exceptional Service
Didnt have much interaction with to many employee's but 2 of them were very pleasant and extremely helpful. That was the bartender/waiter and hia name is Deon. He went over and above to satisfy my wife and I. We appreciated it alot especially because he was under staffed for serving the patrons of this buisness. The second peeson woukd be rhe valer parking attended. Not only did he park and retrieve our vehicle in a timely manner he also took my wife to the vehicle after he parked it so that she could retrieve something that we forgot. So to my wife and I they both deserve praises, and we would appreciate it if this info could be passed along to there employers, which i believe is the Marriot.
aontae
aontae,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 25 日
Wesley
Wesley,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 10 日
Brenda
Brenda,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 2 月 3 日
Only there for the night
Godofredo
Godofredo,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 3 日
Frances
Frances,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 1 月 26 日
Most front desk staff is incredibly friendly & helpful. The younger ones are not as enthusiastic but pleasant. I sensed only the older staff were willing to go beyond
minimum expectations. Cleaning staff is very polite but slow to respond to needs. Parking at Ramada or Comfort Inn right next door make them more attractive alternatives.
Michael John
Michael John,3 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 23 日
I like the location, amenities, staff!!
Karyn
Karyn,3 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 23 日
Jenna
Jenna,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 1 月 22 日
Estrella
Estrella,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 21 日
I got lucky with street parking every day. The room was very nice and clean and the staff was very helpful. The restaurant inside had an amazing ambience and there are a bunch of convenient places to grab food and drink nearby.
Samantha
Samantha,2 晚结伴旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 21 日
The customer service exceeded our expectations. They are very helpful when needed.
Brady
Brady,4 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 15 日
Great customer service and a very cute and earthy atmosphere.
Sabrina M
Sabrina M,3 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 15 日
Jennifer (I think) the star
Jennifer (i think that was her name) upgraded me to the big room. The service was excellent, and the room was great! Thank you so much!
Timothy
Timothy,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 15 日
Hilary
Hilary,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 1 月 13 日
My overall experience was that every time I turned the faucet on, a horrible smell came from the pipe.