This was my 2nd time staying at the property. The location is close walk to trains (R,W,1,4,5) & buses & the Staten Island ferry. Downtown neighborhood feels pretty safe and is close to Wall Street, south street seaport, World Trade Center, LES and downtown BK. The staff were nice but I’d like to highlight Kay and Fasi (may have misspelled his name) they were extremely pleasant & helpful when I had an issue with my room. The check in was smooth but I had to change rooms and Kay and Fasi made sure my request was honored and in timely manner. Both rooms were clean and the bed was so cozy and the view from the room was spectacular. Didn’t get to eat or drink this time around but I will def be back to stay at this hotel.