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StayInn City Aldgate

4.0 star property
City-center apartment within easy reach of Tower of London

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StayInn City Aldgate puts you just a 5-minute drive from Tower of London and Tower Bridge. Apartments feature bonuses like kitchens and washers/dryers, along with flat-screen TVs and premium bedding. Fellow travelers love the overall property condition. Public transportation is just a short walk: Shadwell DLR Station is 6 minutes and Whitechapel Underground Station is 12 minutes.

Reviews

5.6 out of 10

Popular amenities

  • Kitchen
  • Laundry facilities
  • Free WiFi
  • Separate bedrooms
  • Non-smoking
  • Refrigerator

Main amenities (3)

  • 15 smoke-free apartments
  • Weekly housekeeping
  • Self-serve laundry

Feel at home (6)

  • Kitchen
  • Private bathroom
  • Separate bedroom
  • Television
  • Washer/dryer
  • Elevator
The current price is CNY699
CNY839 total
includes taxes & fees
May 5 - May 6

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Apartment, 1 Bedroom

1 bedroom, premium bedding, individually decorated, soundproofing

Deluxe Apartment, 1 Bedroom

  • 49 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Living area | 42-inch flat-screen TV with digital channels, TV

Apartment, 2 Bedrooms

  • 55 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Apartment, 2 Bedrooms, Balcony

1 bedroom, premium bedding, individually decorated, soundproofing

Apartment, 2 Bedrooms, Balcony

  • City view
  • 59 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Penthouse, 2 Bedrooms

1 bedroom, premium bedding, individually decorated, soundproofing

Penthouse, 2 Bedrooms

  • City view
  • 71 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed
  • Free WiFi

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About the neighborhood

Map
6 Bromehead Street, London, England, E1 2PQ

What's nearby

  • Troxy - 10 min walk - 0.9 km
  • Thames River - 14 min walk - 1.2 km
  • Brick Lane - 15 min walk - 1.3 km
  • Tower of London - 5 min drive - 2.4 km
  • Tower Bridge - 6 min drive - 2.7 km

Getting around

  • London City Airport (LCY) - 21 min drive
  • Stansted Airport (STN) - 49 min drive
  • London (SEN-Southend) - 59 min drive
  • Heathrow Airport (LHR) - 65 min drive
  • Gatwick Airport (LGW) - 71 min drive
  • Luton Airport (LTN) - 74 min drive
  • Shadwell Station - 6 min walk
  • Limehouse Station - 14 min walk
  • Wapping Station - 16 min walk
  • Shadwell DLR Station - 6 min walk
  • Whitechapel Underground Station - 12 min walk
  • Whitechapel Overground Station - 12 min walk

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪Eat Well at Royal London - ‬7 min walk
  • ‪The George Tavern - ‬2 min walk
  • ‪Querky Cafe - ‬6 min walk
  • ‪Etre - ‬6 min walk

About this property

StayInn City Aldgate

StayInn City Aldgate puts you just a 5-minute drive from Tower of London and Tower Bridge. Apartments feature bonuses like kitchens and washers/dryers, along with flat-screen TVs and premium bedding. Fellow travelers love the overall property condition. Public transportation is just a short walk: Shadwell DLR Station is 6 minutes and Whitechapel Underground Station is 12 minutes.

At a glance

DONE

Property size

    • 15 apartments
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
    • Contactless check-in available
    • Minimum check-in age: 25
    • Check-out time is 10:00 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • There is no front desk at this property
    • Guests can access their accommodation through a private entrance
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 25
DONE

Children

    • No cribs (infant beds)
PETS

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • Onsite parking includes off-street options
VPN_KEY

Other information

    • Smoke-free property

Property amenities

Internet

  • Free WiFi, with speed of 25+ Mbps

Parking and transportation

  • Onsite parking includes off-street options

Kitchen

  • Refrigerator (full size)
  • Stovetop
  • Microwave
  • Oven
  • Dishwasher
  • Electric kettle
  • Cookware/dishes/utensils
  • Toaster

Bedrooms

  • Premium bedding
  • Bed sheets provided

Bathrooms

  • Bathtub or shower
  • Hair dryer
  • Free toiletries
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital service

Laundry

  • Washer/dryer
  • Laundry facilities

Comfort

  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Soundproofing
  • Stair-free path to entrance
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (with limits)
  • Smoke-free property

Services and conveniences

  • Housekeeping (weekly)
  • Iron/ironing board

Location highlights

  • Near the airport
  • Near a metro station
  • Near a train station
  • In the city center
  • In the historical district
  • Near a hospital

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 15 rooms
  • 5 floors
  • 1 building
  • Individually decorated

Fees & policies

Refundable deposits

  • A damage deposit of GBP 500 will be collected before check-in
  • Deposit is payable by bank transfer and is due within 24 hours of booking the reservation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
This property is professionally cleaned.

Also known as

City Aldgate Apartments Apartment London
City Aldgate Apartments Apartment
City Aldgate Apartments London
City Aldgate s London
City Aldgate Apartments
StayInn City Aldgate London
StayInn City Aldgate Apartment
Stay Inn Apartments City Aldgate
Stay Inn City Aldgate Apartments
StayInn City Aldgate Apartment London

Frequently asked questions

Does StayInn City Aldgate offer free cancellation for a full refund?

Yes, StayInn City Aldgate does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at StayInn City Aldgate?

Sorry, pets aren't allowed.

Is parking offered on site at StayInn City Aldgate?

Yes. Onsite parking includes off-street options.

What are the check-in and check-out times at StayInn City Aldgate?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Check-out time is 10:00 AM. Contactless check-in and check-out are available.

Does StayInn City Aldgate have a kitchen or kitchenette?

Yes, there is a kitchen which also includes a toaster, cookware, and a refrigerator.

What's the area around StayInn City Aldgate like?

StayInn City Aldgate is in Tower Hamlets, a short 6-minute walk from Shadwell DLR Station and 16 minutes' walk from Brick Lane.

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Reviews

StayInn City Aldgate Reviews

5.6

6.6

Cleanliness

5.8

Location

5.8

Staff & service

6.8

Property conditions & facilities

Reviews

Verified

10/10 Exceptional

The apartment was lovely and clean. Easy to access and the bed was very comfortable.
Fiona, 1-night trip
Verified

10/10 Exceptional

Prefection location for QM Graduation

Great sized property in good location for graduation at Queen Mary University
kay, 2-night trip
Verified

8/10 Very good

Comfortable bed.
Jennifer, 2-night trip
Verified

8/10 Very good

Property was good, no complains. Just the entry system was a bit difficult.
Ritesh, 9-night trip
Verified

6/10 Good

Issues with heating sometimes worked. Saw no staff for the 2 weeks, nor had sheet change at all. Washing machine was always on error.No instructions for use of amenities. Very noisy from street. Not value for the price per night.
Danielle, 14-night trip
Verified

8/10 Very good

Location as expected perhaps a bit expensive no many basic in the kitchen
Lucy, 19-night trip
Verified

10/10 Exceptional

Ok stay

Our stay at this property was ok we stayed for a friends birthday weekend. Facilities were standard tv only had freebies channels not smart like explained in the description and WiFi was not working for the duration of the stay but other than that it was fine.
Jack, 2-night trip
Verified

2/10 Poor

Poor communication - there was 6 other guest with different booking waiting outside - I’m still waiting for my refund
1-night trip
Verified

10/10 Exceptional

I had read some dreadful reviews on here re this accommodation and I can only assume they were false as the place could not have been any better it met the description accurately and all the steps were in place to make our stay perfect Thanks Andy and Cheryl
andrew, 1-night trip
Verified

8/10 Very good

Great stay

Accommodation was excellent value for money. A lot of traffic noise and only 1 pillow each on our bed. However the whole process was great, well communicated with and easy collection of keys and access to building.
2-night trip
Verified

2/10 Poor

I didn't realise but when I tried to check into the property, the area around it felt quite unsafe
Howard, 1-night trip
Verified

2/10 Poor

Really bad experience with this brand, their customer service is horrendous. Firstly they dont reply on their chat and when finally connected their staff feel they are doing a favour on you. I paid for a early check in, and it was rejected because the incompetent staff couldn’t connect with the cleaning team to see if the room is ready, and hence we had to wait in the cold since they want let you in. The lift doesn’t work, which they should compensate or let people know, the bathroom is in a filthy state, they charge a hefty cleaning fee but still expect you to clean and dump the garbage. There is no luggage space, so if you decide to leave your bags, you have to pay to a near by locker, and it’s right its a pure fraud apartment who are there to steal peoples money, will take the deposit immediately too but wont be returned upon check out but only after a week if you are lucky. AVOID IT AT ALL COST.
Zaheer, 2-night trip
Verified

2/10 Poor

Terrible hosts
Arthur, 1-night trip
Verified

10/10 Exceptional

It was exactly as shown on the site. We were thrilled. Comments: -the lockbox was difficult to open. -The option to store our luggage before checkin/after checkout hadn’t been mentioned. Is that new?
Nathalie, 3-night trip
Verified

10/10 Exceptional

Definitely not Aldgate

I was nervous staying here after reading some of the reviews but I was happy to report no issues with staying, good communication, easy access to the property and a comfortable night. Property has great transport links, close to a bus stop and walking distance to Shadwell DLR & Overground. Would happily stay again
Nathan, 1-night trip
Verified

8/10 Very good

Overall was a great stay

Our stay was lovely apart from the bed was too soft so it wasn’t very comfortable to sleep on with my arthritis. Also the fire alarm waking us up very early (just before 8am) and was in the street cold for nearly an hour as the fire brigade could not stop it as no instructions were in the building for zones and they were failing to reach buildings manager. That was not a nice experience to the end of our stay especially as we have had to rush to catch our train home.
Stephen, 1-night trip
Verified

8/10 Very good

Good

Was ok overall - bit of a mix up with entry but quickly remedied.
Munir, 1-night trip
Verified

4/10 Fair

Apartment was nice and clean. But I was made to jump through hoops before I could gain access to the room. I filled all the details before hand but they still refused to let me in. They apparently rang me and ehn I tried to ring back. The line was not responsive a I got to the property and they made me wait for close to an hour outside while asking me weird questions like “how many bags are you carrrying?” Or “how many people are staying with you?”(a question I had answered at least THREE times prior) I protested this constant question and their response was “I can ask as many times as I want” - very rude. Did I mention I was on the phone to them and the line would cut and they wouldn’t ring me back? I would have to ring them back myself. Probably the weirdest thing I got asked to do was to stand beside a black car so that a security guard would come locate me which was a lie as no guard came. They just wanted to have a look at me in their CCTV. The room is nice but not sure it’s worth the hassle.
Ginika, 1-night trip
Verified

8/10 Very good

Great but no aircon so way too hot in summer

Clean and convenient but so hot in summer with no aircon. Room is Safe and quiet and kitchen and washer excellent. Just too hot in 31 deg heat. I asked for another fan but ot never arrived.
7-night trip
Verified

2/10 Poor

Please, i cannot stress this enough. Never book with these people/company. Atrocious experience. I am even surprised they are allowed to advertise on expedia. I am going to try to get expedia to take them off but goes to show the climate of the world we're in today.
Rian, 1-night trip
Verified

6/10 Good

Would book again as last resort if no where else

The apartment was in good condition. However, TV viewing was disrupted, the remote control battery was not working, and the sofa was too small, uncomfortable, and too low. There is no TV in the bedroom, curtains are needed for privacy in the living room, and milk or basic food is unavailable for guests arriving late. Large deposit requirements are not made obvious until you've paid, and there is a complex process where all guest details and proofs have to be sent. This is feasible if it’s a holiday stay, but it is not convenient for others. WiFi access was not easy to spot. It is not clear when I will get the deposit back, either.
Ruby, 1-night trip
Verified

8/10 Very good

The check-in process was effortless and communication was timely. These were two areas that previous guests seemingly rated this location poorly on. The Guest Portal communicated everything quite clearly and messages were responded to quickly. There was a slight problem that the Guest Portal kept asking about a third guest when I had only registered for two. I kept deleting it, but then would get an email requesting information about a third guest. An agent reached out to me via phone to ask about it and it was easily cleared up. The entry way was very welcoming. Keys were easily accessed to gain entry to our unit. I would have given this location an excellent, but there could be a few things improved. Heating the unit was a slight problem but not so insurmountable that we were uncomfortable. There were a couple of loose floorboards that should be replaced immediately in the hall and bedroom. Lastly, my mate and I received bug bites and identified that there must have been fleas or some other type of pest on the small sofa in the living room. He fell asleep there and woke up with multiple raised bumps all over his body. I only suffered a couple of bites on my hand. Most importantly my deposit, in full, was returned to me in a timely manner. All-in-all this is a location I could possible stay at again. I would love to have been on a higher floor.
Malena, 3-night trip
Verified

4/10 Fair

Overprices, book if u really have to

The bathroom looks nice but nit functional. After taking the shower the whole bath floor is wet. The overall apartment is ok, but overpriced. The worst thing experienced there was the feeling that they just want to take my money. The messages received after paying are nothing but warnings how they will take my deposit (I felt like I am going to prison of some kind). I got very bad feeling receiving that kind of messages. Instead they could provide the extender for EU or US plug in (which would cost them 10e and they would win the clients over) They are however responsive and helpful.
Marko, 3-night trip
Verified

2/10 Poor

Mold and mildew! Do not book!

10/16-10/20/2024 Stay: First, check-in instructions were not emailed to us ahead of the stay - we had to reach out when we got to the property and went through a long process to get checked in. When entering the building, it had an odd musty smell. Then, when we finally got into the apartment, there was a water issue in the guest bedroom and adjoining bathroom. When you stepped on the tile and flooring, water would bubble up from underneath it. There was also mold/mildew on the floorboards and doorframes, so this clearly wasn’t a new or one time issue. I immediately reported to the hotel with photos/videos and they said maintenance would come. They never did. We couldn’t use half of our rental due to the mold because I have a mold allergy and it was BAD. Maintenance never came. The hotel refused to refund any money, move us, or send maintenance. This is a true health hazard and they shouldn’t be allowed to rent out these units. Don’t stay here! I wish I could post the videos of the water, because the pictures don’t do a good job of showing all the water under the tiles.
Mold under bedroom floor from actively standing water.
Mold under bedroom floor from actively standing water.
Mold and mildew on bedroom doorframe.
Mold and mildew on bathroom doorframe.
Kylee, 3-night trip
Verified

2/10 Poor

Please avoid

Please avoid this accommodation at all costs. No check in details were sent prior to arrival, I had to call stood on the side of the road for them to email me the details. I was checked in to an apartment with a broken boiler. They were aware of this prior to my arrival however still allowed me to check in. An hour after I had checked in, a random man entered my apartment without warning. I found out he was from maintenance however 1. He has no ID 2. this should have been sorted or at least checked prior to my arrival 2. You should not enter someone’s accommodation after they have checked in without warning, which leads me to point 3. Especially a young woman staying on her own (which they knew about as you have to send a copy of your ID prior to check in). This left me feeling uncomfortable and on edge that anyone could let themselves into the apartment at any time without my knowledge. I did not complete my stay, and instead found alternative accommodation. I raised this with the company who run this accommodation. They did not care. Would not refund me for this, nor the boiler issue. The company is claiming they offered an upgrade. They did not, I have evidence to prove. They will not even cooperate with hotels.com, ignoring emails and phone calls. It is also not in Aldgate. The surrounding area is not very safe. No city views as advertised. Be careful. Simply, do not book.
Lucy, 1-night trip