See all properties

Hotel Palacio Maya

4.0 star property
Art Deco hotel with outdoor pool, near Paseo de Montejo

Choose dates to view prices

Photo gallery for Hotel Palacio Maya

Relax by the pool surrounded by lush greenery and ceiling fans.
Guests can enjoy balconies with outdoor space amidst lush greenery and palm trees.
Enjoy a peaceful view of the surrounding residential area from this balcony, featuring a garden with a small fountain and comfortable seating for two.
Enjoy a meal at our buffet with round serving stations and a variety of dishes.
Stroll through the lush garden, featuring a variety of tropical plants and palm trees, along a winding paved pathway.
Experience the vibrant spirit of Merida at Hotel Palacio Maya, with its rooftop terrace offering breathtaking views. Savor local and international cuisine at BALAM restaurant or lounge by one of the pools. With high-speed WiFi, a garden bar, and multilingual staff available 24/7 for assistance.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Non-smoking
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool and outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Fitness center
  • Children's pool
  • Pool bar
  • Room service
  • Conference center
  • Terrace
  • 24-hour front desk

Feel at home (6)

  • Children's pool
  • Separate bedroom
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Double Room, Multiple Beds

Two single beds with white linens, a flat-screen TV, and a wooden nightstand with a mirror.

Standard Double Room, Multiple Beds

9.2 out of 10
Wonderful
(29 reviews)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Premium bedding
Down duvet
Separate bedroom
  • 28 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Presidential Suite

Enjoy meals in the dining area with a sofa and flat-screen TV, or step out onto the balcony with potted plants.

Presidential Suite

9.8 out of 10
Exceptional
(7 reviews)

Highlights

Furnished balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Premium bedding
Separate bedroom
Down duvet
  • 70 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Suite

Two single beds with white linens and matching headboards, a small table and chair, and a wardrobe with multiple compartments.

Family Suite

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Free cribs/infant beds
LED TV
Premium bedding
Separate bedroom
Down duvet
Blackout drapes/curtains
Private bathroom
  • 83 sq m
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 1 Queen Bed and 2 Large Twin Beds

View all photos for Suite, Bathtub

Classic hotel room with two single beds, a small sitting area, and floral wallpaper.

Suite, Bathtub

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
LED TV
Premium bedding
Separate bedroom
Down duvet
Blackout drapes/curtains
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Relax in a serene space with a comfortable bed, a dining area, and a view of lush greenery.

Standard Room

7.4 out of 10
Good
(3 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Premium bedding
Down duvet
Separate bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds

Relax in this stylish room with two single beds, a comfortable sofa, and a large mirror.

Suite, 2 Queen Beds

9.0 out of 10
Wonderful
(23 reviews)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
LED TV
Premium bedding
Separate bedroom
Down duvet
Blackout drapes/curtains
  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Basic Room

Relax in a spacious room with a large bed, desk, and wardrobe, plus a compact refrigerator and air conditioning unit.

Basic Room

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Air conditioning
LED TV
Blackout drapes/curtains
Down duvet
Premium bedding
Separate bedroom
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed, Pool View

Relax in a stylish room with a large bed, dining area, and framed artwork.

Studio Suite, 1 Queen Bed, Pool View

8.8 out of 10
Excellent
(5 reviews)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Premium bedding
Down duvet
Separate bedroom
  • 38 sq m
  • Sleeps 3
  • 1 Queen Bed

Similar properties

Reception

Hotel MID Project

  • Pool
  • Free parking
  • Free WiFi
  • Air conditioning
9.2 out of 10, Wonderful, 766 reviews
The price is CNY306
CNY371 total
includes taxes & fees
Sep 1 - Sep 2
Hotel MID Project
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
Calle 62 Numero 327 por 37 y 39, Colonia Centro, Mérida, YUC, 97000

What's nearby

  • Paseo de Montejo - 5 min walk - 0.4 km
  • Yucatan International Convention Center - 8 min walk - 0.7 km
  • U.S. Consulate General Mérida - 11 min walk - 1.0 km
  • Parque Santa Lucía - 18 min walk - 1.5 km
  • Mérida Cathedral - 2 min drive - 1.9 km

Getting around

  • Mérida International Airport (MID) - 16 min drive
  • Teya-Merida Station - 28 min drive

Restaurants

  • ‪TEYA - Gastronomía Yucateca Viva - ‬5 min walk
  • ‪La Exquina - ‬7 min walk
  • ‪Crabster - ‬5 min walk
  • ‪Hop 3 The Beer Experience - ‬5 min walk
  • ‪El Apapacho - ‬4 min walk

About this property

Hotel Palacio Maya

Hotel Palacio Maya features a rooftop terrace and puts you within a 10-minute walk of Paseo de Montejo. After hanging out at the outdoor pool or indoor pool, guests can grab a bite to eat at BALAM, which serves local and international cuisine and is open for breakfast, lunch, and dinner. This Art Deco hotel also features a poolside bar, a fitness center, and a children's pool. Fellow travelers say great things about the helpful staff.

Languages

English, French, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 63 rooms
    • Arranged over 5 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
    • Onsite parking limited

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–noon
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee/tea in a common area
  • Free daily reception
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children's pool

What to do

  • Bicycle rentals nearby

Working away

  • Meeting room
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Porter/bellhop
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 2018
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Fitness center
  • An outdoor pool
  • An indoor pool
  • Banquet hall
  • Outdoor furniture
  • Art Deco architecture

Accessibility

  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchairs available on site
ROOM

Room amenities

Be entertained

  • 32-inch LED TV
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
  • Window screens

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
STAR_OUTLINE

Special features

Dining

BALAM - Overlooking the garden, this buffet restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
MONETIZATION_ON

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MXN 169 to 199 for adults, and MXN 99 to 99 for children

Children & extra beds

  • Rollaway beds are available for MXN 180.0 per day

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Hotel Palacio Maya Merida
Palacio Maya Merida
Hotel Palacio Maya Mérida
Palacio Maya Mérida
Palacio Maya
Hotel Palacio Maya Hotel
Hotel Palacio Maya Mérida
Hotel Palacio Maya Hotel Mérida
HELP_OUTLINE

Frequently asked questions

Is there a pool at Hotel Palacio Maya?

Yes, there's an indoor pool, an outdoor pool, and a children's pool.

Are pets allowed at Hotel Palacio Maya?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel Palacio Maya?

Yes, there's free self parking. Parking spots may be limited.

What are the check-in and check-out times at Hotel Palacio Maya?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.

Is there an onsite casino at Hotel Palacio Maya?

No, this hotel doesn't have a casino, but Casino La Cima (20-min walk) and Diamonds Casino (6-min drive) are both nearby.

What is there to do at Hotel Palacio Maya and nearby?

Have fun during the warmer months with activities nearby such as cycling. Enjoy a swim in the indoor and outdoor pools after a day out and about. Hotel Palacio Maya also has a fitness center and a garden.

Are there restaurants at or near Hotel Palacio Maya?

Yes, BALAM offers local and international cuisine and garden views.

What's the area around Hotel Palacio Maya like?

Hotel Palacio Maya is in Mérida Centro, a short 6-minute walk from Paseo de Montejo and 8 minutes' walk from Yucatan International Convention Center.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Hotel Palacio Maya Reviews

Reviews

8.8

Excellent

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Popular mentions

Room
Service staff
Food
Restaurant
Location
Shower
Buffets
Refrigerator
Gardens
Room service

What guests liked

  • The property's hot tub was a powerful and enjoyable feature in the spacious rooms. (3 reviews)
  • The pool and garden area were beautiful and a great place to relax. (9 reviews)
  • The property's restaurant was disappointing, but there are many excellent nearby restaurants to choose from. (8 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Excellent

Excelente
Aída Noemí, 1-night trip

8/10 Good

Nice area
Richard, 3-night trip

10/10 Excellent

The property was very clean and offers a buffet. The bar is small and very limited on beverages. Over all I would stay here again
RHONDA ANN, 5-night trip

6/10 Okay

Overall, the hotel is OK. It's in a very convenient location. However, the rooms need better maintenance since our balcony door would not lock, and the towels were very old.
Leonel, 2-night trip

6/10 Okay

This place was fine for a quick overnight but I wouldn’t stay here for multiple days
Amanda, 1-night trip

10/10 Excellent

This is definitely my go-to place perfect location always clean rooms and very friendly staff for an extremely affordable price.
Richard, 1-night trip

10/10 Excellent

Good place
Ferman, 4-night trip

10/10 Excellent

Great stay with amazing staff. Hotel was very clean with with great amenities. Locations is good close enough to walk to down town but not noisy at night
Nelson Cameron, 4-night trip

6/10 Okay

I like that it was walking distance from Paseo Montejo, but the installations need repairs, the seating area by the pool the cushions had horrible stains, some of the staff were nice others not so much, specially the bellboy at the entrance, we end up parking and getting out car from the parking just to avoid him, we find hair on the pillows when we got there, that lead us to believe that at least the pillow cases were not changed. The food was just ok, we definitely needed to go out to restaurants for good food.
ELIZABETH, 5-night trip

10/10 Excellent

Very nice!!
Ayuha, 1-night trip

10/10 Excellent

Very good hotel, within a walking distance from the Convention Center and Paseo Montejo. Friendly staff with a very good restaurant.
Antonio, 5-night trip

10/10 Excellent

I stay here all the time when I visit Merida. It’s always clean and the staff is always very friendly and helpful!
Drew, 12-night trip

8/10 Good

ok
JAVIER EDUARDO, 1-night trip

10/10 Excellent

Nice hidden gem
manuel, 2-night trip

10/10 Excellent

I've stayed at the same hotel a dozen times it's very clean super friendly staff great breakfast options and right off the path of the main strip.
Richard, 2-night trip

10/10 Excellent

Gem in centro

Loved this little gem in the middle of centro. Beautiful garden are with hammocks and sun beds and a pool, good bar service, nice breakfast buffet and great greeting service from the valet and front desk. Rooms are huge, I had one with the jacuzzi tub that I used twice. Good a/c, lots of water and nice and quiet. Will definitely stay again!
Shauna, 1-night trip

10/10 Excellent

Beautiful hotel right in Centro

Wonderful hotel in a great location - and free parking. The suite was HUGE. Beautiful balcony reminiscent of Merida’s glory days. Breakfast buffet with everything you could imagine.
Kimberly, 1-night trip

10/10 Excellent

Super helpful and kind staff!
Diana, 2-night trip

10/10 Excellent

My preferred place to stay when I'm in Merida off the beaten path but only two blocks from the main strip. Several fantastic coffee shops within a block and the staff speaks English.
Richard, 2-night trip

10/10 Excellent

We had a great time enjoyed the stay, everybody was friendly,easy check in and out. Walking distance to most of the main attraction. Just about 10 min from La Negrota
Krisztina, 7-night trip

6/10 Okay

The place has great potential but ownership needs to improve many areas and feels a bit neglected. Areas for improvement are the bar area which is almost non existent, improve room to restaurant communication, improve staff training, provide hot water for shower, provide other eating option at restaurant.
Victor, 4-night trip

8/10 Good

Good experience
Jeff, 1-night trip

8/10 Good

Nice property for roughly $50/night. Our TV didn’t work, but wasn’t our priority. Pool was nice, hammocks were amazing. Breakfast buffet was clearly a popular weekend destination for guests and non guests alike. It’s hard to beat an authentic buffet for roughly $12 USD. I would consider in the future.
Alexander, 5-night trip

10/10 Excellent

The room was very spacious and nicely appointed, with comfortable beds. The staff was super friendly and helpful. The location is very convenient, with an easy walk to Paseo Montejo and the Central Park, with tons of shopping and restaurants of all types, from fancy to basic. The only issue we had was luke-warm water in the shower, but the overall value for money can't be beat.
John, 7-night trip

10/10 Excellent

The garden is a beautiful, peaceful oasis. The room and the AC are great!
David, 1-night trip