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Crystalbrook Riley

5.0 star property
Luxury hotel with 2 bars/lounges, near Cairns Esplanade

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Photo gallery for Crystalbrook Riley

2 bars/lounges, rooftop bar
Family Room, Sea View | View from room
Suite, 1 King Bed with Sofa bed | View from room
Balcony
2 bars/lounges, rooftop bar
Unwind in style at Crystalbrook Riley, a luxury hotel near Cairns Esplanade. Enjoy ocean views while savoring Asian cuisine at Paper Crane, or rejuvenate with spa treatments and lounge by the outdoor pool with cabanas and sun loungers.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Electric vehicle charging point
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Restaurant and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness center
  • Self parking
  • Pool bar
  • Room service
  • Massage/treatment rooms
  • 6 meeting rooms
  • 24-hour front desk

Feel at home (6)

  • Children stay free
  • Television
  • Garden
  • Daily housekeeping
  • Coffee/tea maker
  • Blackout drapes/curtains
The current price is CNY1,624
CNY1,787 total
includes taxes & fees
Sep 1 - Sep 2

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Family Room (Resort View)

Premium bedding, in-room safe, desk, blackout drapes

Family Room (Resort View)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
2 bedrooms
Blackout drapes/curtains
  • 64 sq m
  • 2 bedrooms
  • Resort view
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Urban King

Premium bedding, in-room safe, desk, blackout drapes

Urban King

8.6 out of 10
Excellent
(30 reviews)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Premium bedding
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Resort Suite

Premium bedding, in-room safe, desk, blackout drapes

Resort Suite

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
Premium bedding
  • 1 bedroom
  • Resort view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Resort King

Premium bedding, in-room safe, desk, blackout drapes

Resort King

9.6 out of 10
Exceptional
(17 reviews)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Premium bedding
  • 32 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, Sea View

View from room

Family Room, Sea View

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
2 bedrooms
Blackout drapes/curtains
  • 64 sq m
  • 2 bedrooms
  • Sea view
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Panoramic Sea

Premium bedding, in-room safe, desk, blackout drapes

Panoramic Sea

9.2 out of 10
Wonderful
(16 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Premium bedding
Eco-friendly toiletries
Hair dryer
  • 30 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Urban Panoramic

Urban Panoramic | Premium bedding, in-room safe, desk, blackout drapes

Urban Panoramic

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Premium bedding
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Sea King

View from room

Sea King

9.4 out of 10
Exceptional
(15 reviews)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Premium bedding
  • 32 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Resort Twin

Premium bedding, in-room safe, desk, blackout drapes

Resort Twin

8.8 out of 10
Excellent
(5 reviews)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Premium bedding
  • 32 sq m
  • Resort view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Resort Double Double

Premium bedding, in-room safe, desk, blackout drapes

Resort Double Double

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Premium bedding
Private bathroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Urban Twin

Premium bedding, in-room safe, desk, blackout drapes

Urban Twin

9.6 out of 10
Exceptional
(14 reviews)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Premium bedding
  • 32 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Urban Suite

Premium bedding, in-room safe, desk, blackout drapes

Urban Suite

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
Premium bedding
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Room - Urban View

Premium bedding, in-room safe, desk, blackout drapes

Family Room - Urban View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
2 bedrooms
Blackout drapes/curtains
  • 64 sq m
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Panoramic Bath

Panoramic Bath | Bathroom | Eco-friendly toiletries, hair dryer, bathrobes, slippers

Panoramic Bath

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Premium bedding
Eco-friendly toiletries
Hair dryer
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Sea Suite

Premium bedding, in-room safe, desk, blackout drapes

Sea Suite

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
Premium bedding
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Breakfast, lunch, dinner served; ocean views

Crystalbrook Flynn

  • Pool
  • Spa
  • Parking available
  • Free WiFi
9.2 out of 10, Wonderful, 924 reviews
The price is CNY1,204
CNY1,324 total
includes taxes & fees
Sep 1 - Sep 2
Crystalbrook Flynn
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About the neighborhood

Map
131-141 Esplanade, Cairns, QLD, 4870

What's nearby

  • Cairns Esplanade - 1 min walk - 0.0 km
  • Esplanade Lagoon - 8 min walk - 0.7 km
  • Cairns Central Shopping Centre - 11 min walk - 1.0 km
  • Cairns Marlin Marina - 11 min walk - 1.0 km
  • Reef Fleet Terminal - 13 min walk - 1.1 km

Getting around

  • Cairns Intl. Airport (CNS) - 10 min drive
  • Freshwater Station - 14 min drive
  • Redlynch Station - 16 min drive
  • Cairns Station - 19 min walk

Restaurants

  • ‪Muddy's Cafe - ‬4 min walk
  • ‪Flynn's Italian by Crystalbrook - ‬6 min walk
  • ‪La Pizza Trattoria - ‬6 min walk
  • ‪Dundee’s at the Cairns Aquarium - ‬4 min walk
  • ‪Atrium - ‬2 min walk

About this property

Crystalbrook Riley

When you stay at Crystalbrook Riley, you'll be within a 15-minute walk of Cairns Esplanade and Cairns Central Shopping Centre. You can visit the spa to indulge in massages, body wraps, or mani/pedis, and Asian cuisine is served at Paper Crane, which is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an outdoor pool, and a poolside bar. Fellow travelers love the pool and helpful staff.

Languages

English, Japanese, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 311 rooms
    • Arranged over 7 floors

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available

Special check-in instructions

    • The property charges 1 percent for credit card payments
    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • This property charges the following mandatory general deposits, collected at check-in: AUD 75 for the first night, AUD 50 for subsequent nights.

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Onsite self parking (AUD 15.00 per day)
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
    • Height restrictions apply for onsite parking

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:30 AM–10 AM
  • 2 bars/lounges
  • Restaurant
  • Poolside bar
  • Room service (limited hours)
  • Water dispenser

Traveling with children

  • Children stay free (see details)

What to do

  • Pool table

Working away

  • 6 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Bicycle rentals
  • Pool cabanas (surcharge)
  • Bike storage
  • Pool loungers

Facilities

  • 2 buildings/towers
  • Built in 2018
  • Safe-deposit box at front desk
  • Garden
  • 24-hour fitness center
  • An outdoor pool
  • Bicycle parking
  • Full-service spa
  • Massage/treatment rooms
  • At least 80% of food locally-sourced
  • Vegan dining options
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Local culture & ecosystem education
  • Double-glazed windows
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Reception hall
  • Traditional architecture

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
ROOM

Room amenities

Be entertained

  • IPod docking station
  • 55-inch flat-screen TV
  • Digital TV channels
  • First-run movies
  • Netflix

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Water-efficient showers only
  • Water-efficient toilets only
  • Mobile key entry
STAR_OUTLINE

Special features

Spa

The onsite spa has 5 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments.

Dining

Paper Crane - This poolside restaurant specializes in Asian cuisine and serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required.
Paper Crane Pool Side - This poolside bar specializes in local and international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required. Open daily.
Rocco - Overlooking the ocean, this rooftop bar specializes in Middle Eastern cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required. Open daily.
Calypso Club - Overlooking the ocean and pool, this bar specializes in seafood and serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). Reservations are required. Open select days.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
MONETIZATION_ON

Fees & policies

Refundable deposits

  • Deposit: AUD 100 per accommodation, per night

Optional extras

  • Full breakfast is offered for an extra charge of approximately AUD 42 for adults and AUD 21 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 1 percent

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, and Sunday:
  • Full-service spa

Children & extra beds

  • Rollaway beds are available for AUD 60.0 per day

Parking

  • Self parking costs AUD 15.00 per day
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 7 AM to 9 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products.
Guests can rest easy knowing there's a smoke detector on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Riley Crystalbrook Collection Resort Cairns
Riley Crystalbrook Collection Resort
Riley Crystalbrook Collection Cairns
Riley Crystalbrook Collection
Riley a Crystalbrook Collection Resort
Crystalbrook Riley Hotel
Crystalbrook Riley Cairns
Crystalbrook Riley Hotel Cairns
Riley a Crystalbrook Collection Resort
HELP_OUTLINE

Frequently asked questions

Does Crystalbrook Riley offer free cancellation for a full refund?

Yes, Crystalbrook Riley does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Crystalbrook Riley?

Yes, there's an outdoor pool. Guests have pool access from 7 AM to 9 PM.

Are pets allowed at Crystalbrook Riley?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Crystalbrook Riley?

Yes. Self parking costs AUD 15.00 per day. Electric vehicle charging is available.

What are the check-in and check-out times at Crystalbrook Riley?

Check-in start time: 2:00 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Express check-out and contactless check-in and check-out are available.

Is there an onsite casino at Crystalbrook Riley?

No, this hotel doesn't have a casino, but Reef Hotel Casino (13-min walk) and Cazalys Cairns (5-min drive) are both nearby.

What is there to do at Crystalbrook Riley and nearby?

Crystalbrook Riley has 2 bars, a spa, and an outdoor pool, as well as a 24-hour fitness center and a garden.

Are there restaurants at or near Crystalbrook Riley?

Yes, Paper Crane offers alfresco dining, Asian cuisine, and ocean views.

What's the area around Crystalbrook Riley like?

Crystalbrook Riley is in Cairns Central Business District, a short 10-minute drive from Cairns Intl. Airport (CNS) and 13 minutes' walk from Cairns Central Shopping Centre. Travelers give top marks for the hotel's prime location.

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Crystalbrook Riley Reviews

Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Popular mentions

Room
Service staff
Location
Restaurant
Bathroom
View
Food
Bed
Lobby
Tower

What guests liked

  • The pool area was a highlight, offering a perfect spot to relax and enjoy the surroundings. (37 reviews)
  • Breakfast was a highlight with many guests praising its deliciousness and good options. (10 reviews)
  • The property offers a good selection of eateries and restaurants with excellent food options and friendly staff. (10 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Excellent

Good location and great facilities
Neil, 1-night trip

10/10 Excellent

I have a wonderful stay with Riley recommended to come here yall
Truong Son, 3-night trip

10/10 Excellent

Excellent place to stay and only a short walk to the Cairns CBD and Marina area. Property in excellent condition with a great pool area. Staff are very friendly and helpful.
Garry Lee, 5-night trip

6/10 Okay

Great location and staff were super lovely.
Nadi, 3-night trip

10/10 Excellent

Close to Esplanade and so lovely views
Maggie, 3-night trip

10/10 Excellent

Very nice property
natan, 3-night trip

10/10 Excellent

Location
Joseph, 1-night trip

10/10 Excellent

Quiet and clean. Perfect location for walking around the centre
Jaymee Louise, 3-night trip

10/10 Excellent

Crystalbrook Heaven!!
Duane, 1-night trip

8/10 Good

Nice resort pool with good breakfast options
Roy, 1-night trip

10/10 Excellent

This was our second stay at the Crystalbrook Riley and if was amazing both times, the facilities and staff are fantastic. We highly recommend the Crystalbrook Riley.
Gary, 1-night trip

6/10 Okay

The hotel had a beautiful, tropical feel about it but the service is definitely not 5 star.
Debbie, 3-night trip

10/10 Excellent

The front of house staff were lovely as were the staff on the restaurant Great location stunning outlook resort view
Nicola, 2-night trip

10/10 Excellent

Beautiful place to stay. Can’t fault anything
Mitchell Paul, 5-night trip

10/10 Excellent

I am so satisfied with may stay at this hotel, honestly above my expectations
Randah, 3-night trip

10/10 Excellent

The 4 pools were amazing, the spa was massive, very impressive, amenities were always immaculate and staff are so very polite and welcoming
Bogoja, 7-night trip

10/10 Excellent

Second time staying here and it won’t be our last. Great staff, location is close to a variety of dining options and the free bike hire is fantastic. The pool is awesome too, with plenty of lounge chairs for all.
Yvonne, 5-night trip

10/10 Excellent

We loved the location of this property and the staff were great!
Mary, 2-night trip

10/10 Excellent

Very nice hotel,conveniently located within distance to so many ammenities,shops,wharfs etc. Staff was very good,breakfast was very good.
Ronald Ernest, 6-night trip

8/10 Good

Beautiful pool area and the room was very modern, clean and comfortable. The breakfast was also a highlight.
Lauren, 3-night trip

10/10 Excellent

Staff very professional went above and beyond to accommodate, loved the pool and outdoor area
Jon, 7-night trip

10/10 Excellent

Clean and quiet
Rami, 3-night trip

10/10 Excellent

It was great
Asia, 2-night trip

10/10 Excellent

Great room, lovely view and staff were excellent

10/10 Excellent

Spectacular looking hotel and pool. Rooms are cleaned and stocked well daily. We had a seaview room which was amazing and comfortable. Around the pool staff are professional when bringing food and drinks. Cocktails were especially fantastic from all three different bars.
ANTON, 6-night trip