At Grand Ion Delemen Hotel, you'll be within a 15-minute drive of Arena of Stars and SkyAvenue. After having fun at the indoor pool, you can grab a bite to eat at the coffee shop/cafe. Other highlights at this luxurious hotel include a fitness center, a children's pool, and a garden. Fellow travelers say good things about the overall property condition.
Skytropolis Indoor Theme Park - 4 min drive - 1.9 km
SkyAvenue - 4 min drive - 1.9 km
Snow World - 4 min drive - 1.9 km
Genting SkyWorlds Theme Park - 6 min drive - 3.4 km
Getting around
Subang (SZB-Sultan Abdul Aziz Shah) - 87 min drive
Kuala Lumpur International Airport (KUL) - 116 min drive
Kuala Lumpur Gombak Station - 50 min drive
Batu Caves Station - 51 min drive
Kuala Lumpur Taman Wahyu Komuter Station - 52 min drive
Restaurants
Hard Rock Cafe Genting Highlands - 15 min walk
The Majestic Pizza - 5 min walk
Kompas Cafe - 4 min walk
RSC8 Cafeteria & Lounge - 11 min drive
Tavern in the Sky - 1 min walk
About this property
Grand Ion Delemen Hotel
At Grand Ion Delemen Hotel, you'll be within a 15-minute drive of Arena of Stars and SkyAvenue. After having fun at the indoor pool, you can grab a bite to eat at the coffee shop/cafe. Other highlights at this luxurious hotel include a fitness center, a children's pool, and a garden. Fellow travelers say good things about the overall property condition.
At a glance
DONE
Hotel size
611 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Wheelchair-accessible parking on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
To-go breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 6:30 AM–10:30 AM on weekends
Restaurant
Coffee shop
Private dining
Room service (limited hours)
Traveling with children
Children stay free (see details)
Children's pool
Playground
Grocery/convenience store
What to do
Hiking/biking trails
Rock climbing
Ziplining
Working away
Business center
10 meeting rooms
Conference space (4896 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Romance packages
Facilities
Safe-deposit box at front desk
Garden
Fitness center
An indoor pool
Arcade/game room
Accessibility
Elevator
Wheelchair accessible
Wheelchair-accessible parking
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Wheelchairs available on site
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
42-inch LCD TV
Satellite TV channels
Home comfort
Air conditioning
Coffee/tea maker
Electric kettle
Bathrobes and slippers
Iron/ironing board
Sleep well
Blackout drapes/curtains
Bed sheets provided
Freshen up
Rainfall showerhead
Shower only
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Dining
Kembali Kitchen - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Open daily.
Fairy Tales - This café serves dinner and light fare. Reservations are required. Open daily.
Fees & policies
Refundable deposits
Deposit: MYR 200 per accommodation, per night
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: MYR 3.00 per accommodation, per night
Optional extras
To-go breakfast is offered for an extra charge of approximately MYR 70 for adults and MYR 35 for children
Late check-out can be arranged for an extra charge (subject to availability)
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Union Pay
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Also known as
Grand Ion Delemen Hotel Genting Highlands
Grand Ion Delemen Genting Highlands
Grand Ion Delemen
Ion lemen Genting Highlands
Grand Ion Delemen Hotel Hotel
Grand Ion Delemen Hotel Genting Highlands
Grand Ion Delemen Hotel Hotel Genting Highlands
Frequently asked questions
Does Grand Ion Delemen Hotel offer free cancellation for a full refund?
Yes, Grand Ion Delemen Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Grand Ion Delemen Hotel?
Yes, there's an indoor pool and a children's pool.
Are pets allowed at Grand Ion Delemen Hotel?
Sorry, pets and service animals aren't allowed.
What are the check-in and check-out times at Grand Ion Delemen Hotel?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
Is there an onsite casino at Grand Ion Delemen Hotel?
No, this hotel doesn't have a casino, but Genting Casino (10-min drive) and Genting SkyCasino (12-min drive) are both nearby.
What is there to do at Grand Ion Delemen Hotel and nearby?
Have fun with onsite activities like rock climbing, ziplining, and hiking. Additional recreation nearby includes casino gaming. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a fitness center and an arcade. Grand Ion Delemen Hotel also has a garden.
Are there restaurants at or near Grand Ion Delemen Hotel?
Yes, there's an onsite restaurant that offers local and international cuisine.
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Reviews
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
7.4
Cleanliness
7.4
Location
7.6
Staff & service
7.2
Property conditions & facilities
Popular mentions
Room
Lobby
Building
Service staff
Breakfast
Toilet
Tower
Taxi
Wifi
Shuttle
Reviews
Verified
10/10 Exceptional
Jan 1, 2025
Place is very clean and nice to stay
lily
lily, 2-night trip
Verified
10/10 Exceptional
Oct 6, 2023
The pool kitchen food are excellent, my room is spacious and luxury. Sure I will be back
monique
monique, 1-night trip
Verified
10/10 Exceptional
Apr 23, 2024
Nicely located at the top of Genting Highlands.
There are some convenient shops at the ground floor if you crave late-night snacks.
We stayed on tower 3. Microwave stopped working and in no time, they replaced it as soon as we reported. There are some construction happening closeby, which can be noisy at times, we were so tired that it didn't even bother us at all.
Mohammed Rizwanul
Mohammed Rizwanul, 3-night trip
Verified
4/10 Fair
Nov 12, 2023
I dont like the condition of the hotel and the location of the property. What i like was only the friendliess of the staffs and the manager Hati who unpraded my faulty room to a suite and provided free shuttle bus which was about 15 minutes bus ride to Genting Arena of Star..
Kooi
Kooi, 3-night trip
Verified
8/10 Very good
Apr 9, 2024
The room was generously sized and offered ample space. While the balcony provided a pleasant view, unobstructed vistas of the surrounding scenery would enhance the experience. The hotel provided mineral water and hot beverages, and we enjoyed reliable Wi-Fi connectivity. The toilet facilities met our expectations. However, we noted that the carpet in the sofa area was soiled, making it unsuitable for seating. Additionally, the corridors leading to the rooms were not adequately maintained.
Mannan
Mannan, 2-night trip
Verified
2/10 Poor
Jan 2, 2026
Booked a single bed, given a twin instead. Asked for a changed and even were asked to contact expedia, but didn’t give any compensation anyway. Towels have black spots, window seal were broken, bathroom smelt like smoking, complicated maze to go to room & reception.
Mateus
Mateus, 1-night trip
Verified
6/10 Good
Jul 11, 2025
Nice view but need to buck up on overall cleanliness and service.
Verified traveler
3-night trip
Verified
8/10 Very good
May 13, 2025
Would go back
The hotel needs overall, my friends room head board was dirty and really needed clean , but hotel was brilliant
ian
ian, 1-night trip
Verified
2/10 Poor
Jul 14, 2025
Property is run down and
JITEN
JITEN, 2-night trip
Verified
8/10 Very good
Nov 14, 2022
Been staying here every times i come Genting. Is a comfortable hotel room stay n hope as time passes, there will have more 24hr food or late night bar around will be good
Steve
Steve, 3-night trip
Verified
8/10 Very good
Jun 19, 2025
Need more cleaning
MD HABIBUR
MD HABIBUR, 1-night trip
Verified
6/10 Good
Sep 16, 2025
Stay anywhere else
Hotel photos are not accurate, must be from when it was new. Whole place is dirty. Beds were hard as rocks and my sheets had stains on them. No shampoo, conditioner or shower gel. You have to pay to use anything in the room (soap, toothpaste etc).
Shuttle bus usually booked out. Would not recommend nor stay again.
Lesley
Lesley, 3-night trip
Verified
2/10 Poor
Dec 23, 2024
Terrible hotel
what a terrible hotel it was- so low on cleanliness and hygiene, staff was terrible and rooms were so dirty
Dheeraj
Dheeraj, 2-night trip
Verified
8/10 Very good
Apr 30, 2023
Overall, it was good.
Naomi
Naomi, 1-night trip
Verified
2/10 Poor
Jan 5, 2026
Room is not clean
Whole bathroom gets wet after a shower even with shower door is closed
Walk to parking lot is smelly
Staff is unprofessional in explaining details about parking. Had to pay out of pocket in the end due to unclear communication. They purposely hide info about parking validation after leaving the hotel. They didn't show me this info before I park. This is claerly diceiting the customer.
I had 2 rooms booked. I specifically requested for 2 rooms on the same floor. They gave me 1 room and said keys for both rooms are in the packet. After i enter my 1st room I only realize they only give me key to 1 room. I had to go back down to the lobby to get the other key. And end up the second room is 16 floors away from the 1st.
And this is not a hotel. This is a service apartment. This is clearly false advertising.
chaw chuen
chaw chuen, 2-night trip
Verified
2/10 Poor
Feb 2, 2023
The room very sm
Aik Hong
Aik Hong, 2-night trip
Verified
6/10 Good
Jan 22, 2023
Ok but not good location
Xiaochuan
Verified
4/10 Fair
Feb 19, 2025
The property need remodel and room is running down and smell badly.
Tran
Tran, 1-night trip
Verified
10/10 Exceptional
Jul 3, 2022
I'm a returning custer because I like the atmosphere of the environment away from the crowded First World.
Steve
Steve, 2-night trip
Verified
4/10 Fair
Aug 23, 2022
The room stinks every time I stay here
Michael Alfred
Michael Alfred, 1-night trip
Verified
4/10 Fair
Dec 22, 2022
Unpleasant stay
Chong
Chong, 1-night trip
Verified
4/10 Fair
Dec 18, 2024
Worst stay ever.
The hotel lobby was located far away from main entrance. When we entered the room, there's a stench and we found hair and mould in the room. Will not stay again. The only saving grace was that there's a nice burger thatbwas sold just outisde the hotel.
Ming En
Ming En, 2-night trip
Verified
6/10 Good
Dec 30, 2022
we are staying The Yanné, Onsen Hotel 9th floor, building corridor very dusty and room full with dust smell, it make us and kid uncomfortable
TECK MIN
TECK MIN, 2-night trip
Verified
8/10 Very good
Oct 16, 2022
is ok
Yong Leng
Yong Leng, 2-night trip
Verified
2/10 Poor
Apr 19, 2025
Heater not working, WiFi not working, soaps not available , total waste of money