The hotel itself was great, location terrific, and the type of hotel room being in a cave mostly was remarkable. Matera itself is an interesting town with much history, not just Rome, Byzantium and Arab slavers but of the surprising nature of its topography and how the residents made it work. All this was great to see and Thymus itself did very well in showcasing it.
What was annoying was the fact that only 3 days before we were due to arrive, Thymus sent me a message saying that no cars were possible in the city, and that I was left with either trying my best somewhere in town or outside, or utilize their covered parking option at 25 euros per day. No option really, but that was not the issue for me.
The city itself makes cars impossible. I understand that having seen it. What annoys me is the fact that the hotel never mentioned this on the booking site. Had they stated that parking was impossible but they had a work around, I would likely have been happy with this. Or alternatively I would have dismissed this hotel and maybe even the town and traveled somewhere else. However I was not given the chance to make this choice. It was concealed.
There are plenty of hotels in the city, both old town and new town. Plenty of parking options in the new town. None in the old town. Armed with this information from the hotel I may have decided to go somewhere else.
Long rant I know, but this leaves a really bad taste in the mouth. Hence the rating.