In the heart of Sunderland, The Magnum Hotel Sunderland, Sure Hotel Collection by BW offers a warm welcome. Stay connected with WiFi in public areas and enjoy easy access to free self parking. With a 24-hour front desk and helpful amenities like luggage storage, your stay is sure to be hassle-free.
The Magnum Hotel Sunderland, Sure Hotel Collection by BW
At The Magnum Hotel Sunderland, Sure Hotel Collection by BW, you'll be within a 15-minute drive of Quayside and Beamish Open Air Museum.
At a glance
DONE
Hotel size
63 rooms
Arranged over 3 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Contactless check-in available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:00 AM
Contactless check-out available
Late check-out subject to availability
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Up to 2 children (15 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
WiFi (speed: 25+ Mbps) in rooms*
LOCAL_PARKING
Parking
Secured uncovered onsite self parking (GBP 5 per day)
DONE
Other information
Smoke-free property
Property amenities
Food and drink
To-go breakfast (surcharge) each morning 6:30 AM–9:30 AM
Traveling with children
Children stay free (see details)
Services
24-hour front desk
Free newspapers in lobby
Luggage storage
Accessibility
Wheelchair-accessible registration desk
Room amenities
Be entertained
Television
Satellite TV channels
Home comfort
Heating
Electric kettle
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Hair dryer
Towels
Stay connected
Desk
WiFi (surcharge) (speed of 25+ Mbps)
More
Daily housekeeping
Connecting/adjoining rooms available
Fees & policies
Optional extras
WiFi is available in guestrooms for GBP 0.00 per stay (rates may vary)
To-go breakfast is offered for an extra charge of approximately GBP 4.99 for adults and GBP 4.99 for children
Early check-in can be arranged for an extra charge of GBP 10 (subject to availability)
Late check-in can be arranged for an extra charge of GBP 10
Late check-out can be arranged for an extra charge of GBP 10 (subject to availability)
Parking
Uncovered self parking costs GBP 5 per day
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Also known as
Comfort Inn Sunderland Hotel
Comfort Inn Sunderland
Magnum Hotel Sunderland
The Magnum Hotel Sunderland, Sure Hotel Collection by BW Hotel
Frequently asked questions
Are pets allowed at The Magnum Hotel Sunderland, Sure Hotel Collection by BW?
Sorry, pets aren't allowed.
Is parking offered on site at The Magnum Hotel Sunderland, Sure Hotel Collection by BW?
Yes. Self parking costs GBP 5 per day.
What are the check-in and check-out times at The Magnum Hotel Sunderland, Sure Hotel Collection by BW?
Check-in start time: 3:00 PM; Check-in end time: 3:00 AM. There's a charge of GBP 10 for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge of GBP 10 (subject to availability). Contactless check-in and check-out are available.
Is there an onsite casino at The Magnum Hotel Sunderland, Sure Hotel Collection by BW?
No, this hotel doesn't have a casino, but Genting Casino Newcastle (15-min drive) is nearby.
What's the area around The Magnum Hotel Sunderland, Sure Hotel Collection by BW like?
The Magnum Hotel Sunderland, Sure Hotel Collection by BW puts you in the heart of Sunderland. Popular attractions include Quayside, which is 15 minutes away by car.
Have a question?
AI iconBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
The Magnum Hotel Sunderland, Sure Hotel Collection by BW Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.4
Cleanliness
8.2
Location
9.0
Staff & service
7.8
Eco-friendliness
7.8
Property conditions & facilities
Popular mentions
Service staff
Room
Lobby
Breakfast
Parking
Reviews
10/10 Exceptional
Aug 31, 2025
Will return
Nice comfortable stay, helpful staff
Shelley
Shelley, 2-night trip
8/10 Very good
Aug 31, 2025
Football
Nice comfortable hotel but a little way out of the town centre. Clean and tidy though, comfy bed and good shower
KEVIN
KEVIN, 1-night trip
8/10 Very good
Jun 28, 2025
The Magnum Hotel Sunderland is a little
William
William, 3-night trip
6/10 Good
Aug 26, 2025
Fairly standard hotel. Room was okay no more than that, very bland. Shower/bath nozzle to switch from to the other was broken.
Verified traveler
2-night trip
10/10 Exceptional
Apr 20, 2025
I had a lovely stay and the staff were very kind and friendly.
HIRITJIUA KATUUO
HIRITJIUA KATUUO, 3-night trip
4/10 Fair
Aug 22, 2025
Poor all round.
Very tired. Stained walls and carpet. Executive room !!
anthony
anthony, 1-night trip
10/10 Exceptional
Apr 4, 2025
It was amazing service , food and prices.
dragan
dragan, 1-night trip
10/10 Exceptional
Sep 29, 2025
As I pulled into the car park it dawned on me that I had stayed there before but it had been a Premier Inn back then. I am not sure why it was no longer part of that chain but it hadn't really changed. It was the same as it used to be. It was clean and tidy and the staff were incredibly friendly and helpful.
One word of warning: On their website they say they are in walking distance of the city centre amenities such as the Emporium Theatre (which is why we were there). We used Google maps to plan our walk and when it suggested it would take 50 mins we decided that was a little too much of a stroll to the theatre and back.
Other than that this is a very good, value for money, hotel with lovely staff.
Chris
Chris, 1-night trip
10/10 Exceptional
Mar 29, 2025
Outstanding hotel
The hotel staff were very polite and cheerful really enjoyed my stay would definitely stay again
Brandon
Brandon, 2-night trip
4/10 Fair
Aug 19, 2025
Hotel stay 1 night
Room was dirty and very hot . I had pre booked a cot no cot in room so had to got to reception. No milk sugar one cup and spoon for a hot drink when there should be two. Paid for cooked breakfast to find out it's only continent breakfast reception staff was helpful. Would i stay again no not for me over priced and not what i was looking for in my stay
Rachel
Rachel, 1-night trip
10/10 Exceptional
Jun 9, 2025
Appreciate the staff quite supportive. I made a mistake for parking and staff went totally out of the way to support me.
kripacharya
kripacharya, 2-night trip
8/10 Very good
Apr 13, 2025
Staff members were very helpful and polite a pleasant experience
David
David, 2-night trip
8/10 Very good
May 19, 2025
A good budget hotel to stay. Staff are friendly and helpfull. The only thing is that the breakfast is just reheated and not cooked fresh there. Omelete was served cold as it was not cooked properly from frozen but in general not a bad place to stay. Short distance to Newcastle as well.
GEORGIOS
GEORGIOS, 2-night trip
10/10 Exceptional
Mar 30, 2025
Good transport links to town
Good transport links to town, reception staff were welcoming and professional.
The hotel is starting to look tired so needs a facelift.
ROBERT
ROBERT, 1-night trip
10/10 Exceptional
Mar 18, 2025
A class service from the staff.
Amazing helpful friendly staff. Very good value for money.
Luke
Luke, 1-night trip
10/10 Exceptional
Mar 7, 2025
Magnum hotel
Enjoyed my stay there and booked in for the next 3 weeks. All the staff are very friendly and helpful while still being professional. It as got to be one of the comfiest beds I have slept in in a hotel, highly recommend this hotel to everyone
John
John, 3-night trip
8/10 Very good
May 29, 2025
I was a bit dubious at 1st, we had the breakfast but it seems the do each individual person at a time on the 1st day, but the 2nd day the had some warmers, its was nice.
Rooms were tidy and clean. Looks like an old premier inn taken over by best west. I over heard some say they only had it couple of months. Will stay again.
Sharron
Sharron, 2-night trip
8/10 Very good
Nov 10, 2024
Good hotel, rooms are clean and comfy. Staff very friendly and helpful!
Hayley
Hayley, 1-night trip
10/10 Exceptional
Apr 22, 2025
5 star touches.
The staff were outstanding. It could of been a 5 star hotel. The gent on recreation offered to carry bags. Advised on the local area. Asked how we were and about our day.
There was even an Easter delivery to the room. Unexpected but very lovely. All the staff went above and beyond here.
Thank you for the most pleasant and happy stay at a hotel in a very long time.
Nick
Nick, 2-night trip
10/10 Exceptional
May 5, 2025
Upon arrival at the hotel we were greeted with a warm attitude, the member of staff on desk on arrival was very friendly with my 4 year old daughter whom is very talkative and loves meeting new people.
Our room was to a good standard - clean, spacious and had everything we needed including an en-suite bathroom, a TV, toiletries and a fan which kept us cool during the night.
We had breakfast in the morning which was up to a good standard and the member of staff on the desk at breakfast time was incredibly friendly. Overall I’d give the property a 9 out of 10. There was only one issue which was the location, it wasn’t the most ideal for our plans for the next day but the overall experience was excellent and I would return again providing that the location is convenient for our plans.
Charlotte
Charlotte, 1-night trip
8/10 Very good
Mar 17, 2025
Basic But Lovely
It's a simple, no -frills establishment, which doesn't have a lift just so people are aware, which if you don't have a lot of luggage is okay. Very comfortable bed, and it was quiet where we were, so we couldn't ask for more. It does have easy access to an extensive retail park and a large Sainsbury's if you need supplies, so not a terrible location (Don't let the derelict building next door put you off). Cheap and cheerful, with immensely lovely and accommodating staff. The breakfast is a little limited, but does offer the basics, so isn't that bad. Recommended as a place to stay that isn't extortionate.
Verified traveler
2-night trip
4/10 Fair
Jun 18, 2025
The hotel has recently been changed over from a migrant hotel back to a functional hotel. However very little has been done to bring it back to a functional accommodation. I would not take a UV light to either carpets or beds. It is clear the place needs a full refurb. When you arrive the first thing you notice is the derelict pub next to the entrance. The receptionist who would prefer to be somewhere else and has an attitude akin to the tired and unwelcoming property. The rooms are dirty, we did not take our shoes off in the room, as the carpet was covered in stains. The saving grace was the cold ridden receptionist in the morning who went out of her way to make breakfast pleasant. Will never stay again!
Paul
Paul, 1-night trip
10/10 Exceptional
Oct 29, 2024
Not much around it but if you just want a bed for the night the magnum is spotlessly clean with lovely staff.
Marc
Marc, 1-night trip
10/10 Exceptional
Nov 10, 2024
Breakfast is croissants.
I thought we paid for full English.