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Mercure Almaty City Center

4.0 star property
Almaty hotel with 2 restaurants and spa

Choose dates to view prices

In the heart of Almaly District, Mercure Almaty City Center offers a serene escape. Unwind with a massage at the onsite spa, explore international cuisine at one of two restaurants, or get moving in the gym. Connect to free WiFi and enjoy other perks like laundry facilities and self parking.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Electric vehicle charging point
  • Connecting rooms available
  • Bar
  • Spa
  • Gym

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Breakfast available
  • Fitness center
  • Sauna
  • Steam room
  • Hot tub
  • 24-hour room service
  • Babysitting
  • Business center
  • Meeting rooms

For families (6)

  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Television
  • Daily housekeeping
  • Laundry facilities
The current price is CNY972
CNY1,089 total
includes taxes & fees
Nov 20 - Nov 21

Why we love this property

Spa day paradise
The spa offers massages for ultimate relaxation. Guests can rejuvenate in the sauna, steam room, or hot tub, then energize at the fitness room.
Culinary paradise
This hotel features two restaurants with international cuisine, including 24-hour dining. A bar, buffet breakfast, and local organic vegan options await.
Plush sleep comforts
Sumptuous bathrobes await after indulging in premium bedding tailored to personal preferences. A free minibar and 24-hour room service elevate the experience.

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 1 Double Bed

1 bedroom, premium bedding, free minibar items, in-room safe

Standard Room, 1 Double Bed

8.0 out of 10
Very good
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Minibar (some free items)
LED TV
Pillow menu
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds

1 bedroom, premium bedding, free minibar items, in-room safe

Standard Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Minibar (some free items)
LED TV
Pillow menu
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Queen Beds

1 bedroom, premium bedding, free minibar items, in-room safe

Standard Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Minibar (some free items)
LED TV
Pillow menu
  • Sleeps 3
  • 2 Queen Beds

View all photos for Standard Double Room, 2 Double Beds

1 bedroom, premium bedding, free minibar items, in-room safe

Standard Double Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Minibar (some free items)
LED TV
Pillow menu
  • Sleeps 3
  • 2 Double Beds

View all photos for Privilege King Suite with Sofa

Privilege King Suite with Sofa | 1 bedroom, premium bedding, free minibar items, in-room safe

Privilege King Suite with Sofa

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Minibar (some free items)
LED TV
Pillow menu
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Privilege Room with 1 Double Bed

1 bedroom, premium bedding, free minibar items, in-room safe

Privilege Room with 1 Double Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Minibar (some free items)
LED TV
Pillow menu
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Similar properties

Daily buffet breakfast (KZT 9000 per person)
Ibis Almaty Jetisu
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
9.2 out of 10, Wonderful, 107 reviews
The price is CNY656
CNY735 total
includes taxes & fees
Nov 29 - Nov 30
Ibis Almaty Jetisu
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About the neighborhood

Map
53 Abylai Khan Avenue, Almaty, 50004

What's nearby

  • MEGA Park - 10 min walk - 0.9 km
  • Zenkov Cathedral - 14 min walk - 1.2 km
  • 28 Panfilov Heroes Memorial Park - 14 min walk - 1.2 km
  • Panfilov Park - 19 min walk - 1.6 km
  • Almaty Opera House - 3 min drive - 2.3 km

Getting around

  • Almaty (ALA-Almaty Intl.) - 30 min drive
  • Almaty Station - 12 min walk
  • Almaly - 20 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Starbucks - ‬4 min walk
  • ‪City - ‬4 min walk
  • ‪Bowler Coffee Roasters - ‬5 min walk
  • ‪Wendy’s - ‬5 min walk
  • ‪Sandyq - ‬3 min walk

About this property

Mercure Almaty City Center

Enjoy your visit to Almaty with a stay at Mercure Almaty City Center. Guests can be pampered with massages at the spa, and Gourdet, one of 2 restaurants, serves international cuisine and is open for lunch and dinner. Other highlights include a bar/lounge, a fitness center, and a hot tub.

At a glance

DONE

Hotel size

    • 117 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*
DONE

Children

    • Children aged 12 and younger eat free breakfast
    • Babysitting*
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite parking limited
    • Electric vehicle charging point on site
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) on weekday mornings 6:30 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Babysitting (surcharge)

What to do

  • Hiking/biking trails nearby
  • Horse riding nearby
  • Skiing nearby

Working away

  • Business center
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Porter/bellhop
  • Bicycle rentals

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Library
  • Fitness center
  • Full-service spa
  • Hot tub
  • Sauna
  • Steam room
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Elevator
  • Accessible airport shuttle

Room amenities

Be entertained

  • 42-inch LED TV
  • Digital TV channels

Home comfort

  • Air conditioning
  • Fan
  • Stocked minibar (select free items)
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Soundproofed rooms
  • Premium bedding
  • Free crib/infant bed
  • Free rollaway/extra bed

Freshen up

  • Bathtub only
  • Bidet
  • Eco-friendly toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with Turkish bath/hammam.

Dining

Gourdet - This restaurant specializes in international cuisine and serves lunch and dinner.
Barkhan - Onsite lobby lounge. Open 24 hours. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately KZT 10000 per person
  • Airport shuttle service is offered for an extra charge of KZT 10000 per vehicle (one-way)

Children & extra beds

  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Also known as

Mercure Almaty City Center Hotel
Mercure Almaty City Center
Mercure Almaty City Center Hotel
Mercure Almaty City Center Almaty
Mercure Almaty City Center Hotel Almaty

Frequently asked questions

Does Mercure Almaty City Center offer free cancellation for a full refund?

Yes, Mercure Almaty City Center does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Mercure Almaty City Center?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Mercure Almaty City Center?

Yes, there's free self parking. Parking spots may be limited. Electric vehicle charging is available.

Is airport shuttle service offered by Mercure Almaty City Center?

Yes, an airport shuttle is available. The charge is KZT 10000 per vehicle one-way.

What are the check-in and check-out times at Mercure Almaty City Center?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.

Is there an onsite casino at Mercure Almaty City Center?

No, this hotel doesn't have a casino, but Casino Zodiak (7-min drive) is nearby.

What is there to do at Mercure Almaty City Center and nearby?

During the winter, enjoy nearby recreation like skiing and return when the snow melts for hiking and horseback riding. Indulge in a treatment at the spa and soothe your senses in the hot tub. Mercure Almaty City Center also has a sauna and a steam room.

Are there restaurants at or near Mercure Almaty City Center?

Yes, there are 2 onsite restaurants, featuring international cuisine.

What's the area around Mercure Almaty City Center like?

Mercure Almaty City Center is a short 15-minute walk from MEGA Park and 15 minutes' walk from Zenkov Cathedral.

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