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Hotel Cartagena Dubai

4.0 star property
Beach hotel with beach shuttle, near Bocagrande Beach

Choose dates to view prices

At Hotel Cartagena Dubai, you can hit the beach to enjoy the shade from a beach umbrella or relax in a sun lounger, plus you'll be just steps from Bocagrande Beach. The outdoor pool provides plenty of fun, while guests in the mood for pampering can indulge in body wraps and mani/pedis. The coffee shop/cafe is a great spot for a bite to eat and cold drinks are served at the pool bar. Other highlights include 2 bars/lounges, a nightclub, and a rooftop terrace.

Reviews

6.4 out of 10
Good

Popular amenities

  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurant and 2 bars/lounges
  • Outdoor pool
  • Nightclub
  • Rooftop terrace
  • Breakfast available
  • Free shopping center shuttle
  • Fitness center
  • Sauna
  • Steam room
  • Beach umbrellas

For families (6)

  • Children's pool
  • Playground on site
  • Full-sized refrigerator/freezer
  • Television
  • Terrace
  • Daily housekeeping
The current price is CNY886
CNY886 total
May 24 - May 25

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room

Premium bedding, minibar, in-room safe, desk

Standard Room

  • City view
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Ocean View

Superior Ocean View | Premium bedding, minibar, in-room safe, desk

Superior Ocean View

  • Ocean view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite Ocean View

Junior Suite Ocean View | Premium bedding, minibar, in-room safe, desk

Junior Suite Ocean View

  • Ocean view
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Bed
  • Free WiFi

View all photos for Master Suite Ocean View

Master Suite Ocean View | Premium bedding, minibar, in-room safe, desk

Master Suite Ocean View

  • Ocean view
  • 55 sq m
  • 1 bedroom
  • Sleeps 6
  • 3 King Beds
  • Free WiFi

View all photos for Standard Twin Room

Standard Twin Room | Premium bedding, minibar, in-room safe, desk

Standard Twin Room

  • City view
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Superior Twin Room

Superior Twin Room | Premium bedding, minibar, in-room safe, desk

Superior Twin Room

  • Sea view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Bed
  • Free WiFi

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7.6 out of 10, Good, 901 reviews
The price is CNY1,013
CNY1,013 total
Jun 7 - Jun 8
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About the neighborhood

Map
Cra 1 No. 9-82, Bocagrande, Cartagena, 130001

What's nearby

  • Bocagrande Beach - 2 min walk - 0.2 km
  • Plaza Bocagrande Commercial Center - 8 min walk - 0.7 km
  • Rio Cartagena Casino - 12 min walk - 1.1 km
  • Centro Comercial Nao - 12 min walk - 1.1 km
  • Castillo Grande Beach - 7 min drive - 1.8 km

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 18 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Free shopping center shuttle
  • Beach shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Theme park shuttle (surcharge)

Restaurants

  • ‪Crepes & Waffles - ‬2 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Morena Marisqueria - ‬1 min walk
  • ‪7 Cielos - ‬6 min walk
  • ‪Hotel Capilla del Mar - ‬4 min walk

About this property

Hotel Cartagena Dubai

  • At Hotel Cartagena Dubai, you can hit the beach to enjoy the shade from a beach umbrella or relax in a sun lounger, plus you'll be just steps from Bocagrande Beach. The outdoor pool provides plenty of fun, while guests in the mood for pampering can indulge in body wraps and mani/pedis. The coffee shop/cafe is a great spot for a bite to eat and cold drinks are served at the pool bar. Other highlights include 2 bars/lounges, a nightclub, and a rooftop terrace.

All inclusive details

  • All-inclusive room rates at Hotel Cartagena Dubai are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

At a glance

DONE

Hotel size

    • 244 rooms
    • Arranged over 30 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the cruise terminal and airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • At check-in, guests must provide a record of full COVID-19 vaccination
    • COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete COVID-19 vaccination at least 12 days prior to check-in
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Parents must have child's birth certificate and photo ID*
    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite parking available only on request
    • Free onsite self parking
    • Free onsite extended parking
    • Wheelchair-accessible parking on site
    • Onsite parking limited
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
    • Cruise terminal shuttle*
DONE

Offsite

    • Area shuttle within 3 meters*
    • Beach shuttle*
    • Free shopping center shuttle
    • Casino shuttle*
    • Theme park shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–9:00 AM
  • 2 bars/lounges
  • Restaurant
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Water dispenser

Traveling with children

  • Children's pool
  • Playground

What to do

  • Beach shuttle (surcharge)
  • Pool table
  • Beach access
  • Bicycle rentals nearby
  • Ecotours nearby
  • Boat tours nearby

Working away

  • 2 meeting rooms
  • Conference center (1615 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach shuttle (surcharge)
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 2018
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Television in common areas
  • Fitness center
  • An outdoor pool
  • Arcade/game room
  • Spa services
  • Nightclub
  • Sauna
  • Steam room
  • Lockers available
  • Banquet hall
  • Reception hall
  • Beaux Arts architecture

Accessibility

  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge

Room amenities

Be entertained

  • 40-inch Smart TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Full-sized refrigerator/freezer
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body wraps, body scrubs, and body treatments.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately COP 45000 per person
  • Airport shuttle service is offered for an extra charge of COP 90000 per room (roundtrip)
  • Cruise ship terminal shuttle service is offered for an extra charge
  • Area shuttle service to the beach, casino, and theme park is offered for an extra charge
  • Late check-out can be arranged for an extra charge of COP 100000 (subject to availability)

Children & extra beds

  • If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Parking

  • Guests must contact this property in advance to reserve onsite parking

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 9:00 PM

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club

Also known as

Cartagena Dubai

Hotel Cartagena Dubai Hotel

Hotel Cartagena Dubai Cartagena

Be Live Experience Cartagena Dubai

Hotel Cartagena Dubai Hotel Cartagena

Frequently asked questions

Does Hotel Cartagena Dubai offer free cancellation for a full refund?

Yes, Hotel Cartagena Dubai does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Cartagena Dubai?

Yes, there's an outdoor pool and a children's pool. Guests have pool access from 9:00 AM to 9:00 PM.

Are pets allowed at Hotel Cartagena Dubai?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hotel Cartagena Dubai?

Yes, there's free self and extended parking. Parking spots may be limited.

Is airport shuttle service offered by Hotel Cartagena Dubai?

Yes, an airport shuttle is available. The charge is COP 90000 per room roundtrip.

What are the check-in and check-out times at Hotel Cartagena Dubai?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge of COP 100000 (subject to availability).

Is there an onsite casino at Hotel Cartagena Dubai?

No, this hotel doesn't have a casino, but Rio Cartagena Casino (11-min walk) is nearby.

What is there to do at Hotel Cartagena Dubai and nearby?

Have fun with nearby activities like cycling and boat tours. Additional recreation nearby includes casino gaming, ecotours, and segway rentals. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include 2 bars and a nightclub. Hotel Cartagena Dubai also has a sauna and a steam room, as well as an arcade.

Are there restaurants at or near Hotel Cartagena Dubai?

Yes, there's an onsite restaurant.

What's the area around Hotel Cartagena Dubai like?

Hotel Cartagena Dubai is located near Bocagrande Beach in Bocagrande, a short 6-minute walk from Plaza Bocagrande Commercial Center and 11 minutes' walk from Rio Cartagena Casino.

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Reviews

Reviews

6.4

Good

7.0

Cleanliness

7.8

Location

7.0

Staff & service

6.2

Property conditions & facilities

Popular mentions

Room
Food
Service staff
View
Beach
Lobby
Water
Air conditioning
Breakfast
Bed

Reviews

Verified

4/10 Fair

Deceiving pictures. If you want to stay at a two star hotel and pay for a 4-star, this is your place. Incredibly deteriorated for a 8y/o building. Finishes were cheap, maintenance poor, food not great and service below average. Pretty outdated even though the building is not that old. Amazing location and views; and pool itself is nice… but not the services and quality you’d expect. If this was a 2 star hotel and I had paid half I would be satisfied
Eric, 3-night trip
Verified

10/10 Exceptional

It was perfect , staff was amazing
Joaqin, 3-night trip
Verified

8/10 Very good

Good and convenient easy to get to from the airport staff is excellent would come back there anytime I'm visiting.
Christopher, 3-night trip
Verified

10/10 Exceptional

I like the ocean views from the room and also the pool area was nice
Alister, 5-night trip
Verified

10/10 Exceptional

Great staff great location! The girl at the little desk on the side of the lobby who set us up with the boat adventure to Ibiza island was amazing. She was very knowledgeable, she recommended us to visit this place. She was right! we had a wonderful time.
David, 2-night trip
Verified

6/10 Good

A Very Nice Hotel

It was nice and clean andnthe service was on point
Cordell, 3-night trip
Verified

10/10 Exceptional

The property and staff were all excellent. Very accommodating and comfortable. Everyone was nice.
Jonathan Alex, 4-night trip
Verified

2/10 Poor

People are really friendly, nice and very helpful but the Hotel wasn't the best experience, serious problems with Air conditioning, and after they moved us to another room, second didnt have hot water, based on the pictures, I was expecting better quality overall.
AIMEE, 3-night trip
Verified

2/10 Poor

The view was excellent, but rest was very poor
J. Luis Cuauhtemoc Tovar, 8-night trip
Verified

4/10 Fair

The hotel is in a great location close to everything. The room we stayed had a great ocean view. But we had bo hot water, the a/c only worked partially, the electric and USB outlets didn't work, we couldn't call to report these problems became our phone didn't work either. We reported all of these at tbe front desk but nothing was done about it in tbe 2 days we stayed.
LAURA, 2-night trip
Verified

8/10 Very good

The property was nice and the staff was very friendly and helpful. Drawbacks were no washcloths or hot water. The water for the shower was lukewarm. The pool was very nice.
Isabell, 6-night trip
Verified

8/10 Very good

Rooms were huge and beds were very large and comfortable. Fantastic beach across the street. Building is aging and not super clean. Some staff were not super nice.
Ralph, 2-night trip
Verified

10/10 Exceptional

The staff was incredible nice very professional always ready to help I left a bag of clothes and they washed for me that was nice very nice customer service is so nice and professional so not 5 stars 1000 for them thanks and I'll be visiting you soon
Jose Pedro, 4-night trip
Verified

6/10 Good

Hotel is nice overall. Nice views. Staff are very nice and do a good job with maintaining the place. I do not recommend the food from the hotel, we did all inclusive and it was not enjoyable at all. We ended up eating out the rest of the time we were there.
Wendy Michel Rodriguez, 6-night trip
Verified

10/10 Exceptional

The service, personnel was excellent. The hotel has great location is in front of the beach, but it doesn’t has chairs or umbrellas . You have to rent those items to other people. First time I experience these discomfort, usually you don’t bring money to the beach especially if your hotel it is on front of the beach
Betty, 3-night trip
Verified

6/10 Good

You have to clean the carpet in the elevator, why is water only available the first day? As other mentionned the food is not a 4*! There is a need for hanging more clothes/towells in the rrom. The window view is nice.
Pierre, 4-night trip
Verified

6/10 Good

The room is the best I have ever had with the huge window taking up the whole wall facing the ocean. Huge room stunning view . The all inclusive food was not worth it For me, lots of people lots of kids not a lot of room to sit kind of hot not that clean. But still a cool place to stay . Beach in front was awesome and swimable. Not one vendor bothered me. It was worth my money. Next to mall and tons of food.
sarah, 2-night trip
Verified

6/10 Good

Not too old of an hotel, yet, build very poorly. No closet in room. It rained and my room had water on the floor. Refrigerator bar was totally empty; my other room was full…no hand towels; only bath, so you have to ask for hand towels(every day)… Location is good, by the beach and shopping area. Staff was very helpful. Breakfast was not continental but only Colombian style…nice view from the room!
Koresh, 3-night trip
Verified

6/10 Good

The property location was great and transportation was plenty. The pool bar attendants, lobby coffee bar attendant, and the front door staff were great. The food served in the Dubai Restaurant was good and different daily. The front desk attendants at check in were rude and the Dubai Restaurant staff was horrible. The restaurant serves coffee for dinner but milk or cream is not put out. 2 out of 5 nights when we asked we could get milk, the other 3 we were told milk is not offered and can not be brought out at dinner. The cleanliness of the room was less than average. Toilet paper and supplies were not restocked daily, the floor was gritty day after day, the string to dry items in the bathroom was moldy, and the shower door would not stay closed. If we visit Cartagena again, we would stay elsewhere.
Daniel, 6-night trip
Verified

2/10 Poor

Very bad experience. Pay the same and go somewhere else for more. Dont get fooled by the name. The images are deceiving. This property needs urgent renovation. The see-through floor squeaks when you step on it. The service was terrible. Water was dripping into the bedroom. I asked the front desk 4 times to fix the water leaqu nonone showed up. When you call the front desk, no one never picks up. I spent 20 minutes daily drying puddles in the bedroom. The all-inclusive is only worth for the comfort and time efficiency. But the food meets minimum aceptable standards. We found a hair ingraved on piece of bread. As far as the drinks go, the bartender does not even know what kind of beer they offer. It did not taste like I wanted another one. I'd rather pay for something with a lable. The hard liquor was whiskey in a slushy. When i asked about the type of whiskey, she didn't have an answer. If you dont stack up with water during the day, be prepared to pay at night. Let's just not talk about the guym. If for any reason you still decide to stay here, make sure you call and ask about additional charges. We were charged additional "tax" on top of expedia tax. Basically, we got taxed twice, and or you can say trump tarrifs are expanding
Consuelo, 3-night trip
Verified

10/10 Exceptional

Beautiful places to stay with the family
jose, 7-night trip
Verified

4/10 Fair

Booked a Premium Room and was given a room with three beds and no sitting area.
Dennis, 2-night trip
Verified

10/10 Exceptional

I would highly recommend this hotel!
Daniel, 4-night trip
Verified

10/10 Exceptional

Great place love it
Gachekim, 4-night trip
Verified

10/10 Exceptional

Good location, breakfast was good, probably is ok, rooms are nice.
Juan, 1-night trip