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Altezza Arc 1800 Hotel & Spa - ex Mercure

4.0 star property
Ski hotel with spa, near Les Arcs

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Photo gallery for Altezza Arc 1800 Hotel & Spa - ex Mercure

Indoor pool, open 9:00 AM to 8:00 PM, sun loungers
Breakfast and dinner served, French cuisine
Garden views, open daily
Premium bedding, Select Comfort beds, in-room safe, desk
Couples treatment rooms, body treatments, aromatherapy, sports massages

Reviews

9.2 out of 10
Wonderful
Nestled in the heart of a golf course, Altezza Arc 1800 Hotel & Spa - ex Mercure offers an upscale retreat. Hit the slopes or unwind at NUXE spa with a sports massage. Enjoy French cuisine at Le Jardin Alpin, explore the arcade/game room and library, or take advantage of high-speed WiFi.

Popular amenities

  • Airport transfer
  • Bar
  • Electric vehicle charging point
  • Gym
  • 24/7 front desk
  • Parking available

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool and 2 hot tubs
  • Breakfast available
  • Ski rentals
  • Ski storage
  • Ski passes
  • Fitness center
  • Sauna
  • Steam room
  • Self parking

For families (6)

  • Free cribs/infant beds
  • Playground on site
  • Refrigerator
  • Private bathroom
  • Premium TV channels
  • Terrace

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Room

Premium bedding, Select Comfort beds, in-room safe, desk

Superior Room

Highlights

Balcony
Soundproofed
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
  • 32 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Premium Suite

Premium bedding, Select Comfort beds, in-room safe, desk

Premium Suite

Highlights

Balcony
Soundproofed
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
  • 45 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Suite

Premium bedding, Select Comfort beds, in-room safe, desk

Family Suite

Highlights

Balcony
Soundproofed
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
  • 55 sq m
  • Sleeps 6
  • 1 King Bed, 1 Twin Bunk Bed and 1 Double Sofa Bed

View all photos for Standard Room

Premium bedding, Select Comfort beds, in-room safe, desk

Standard Room

Highlights

Balcony
Soundproofed
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

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9.2 out of 10, Wonderful, 71 reviews
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About the neighborhood

Map
Village de Charmettoger, Bourg-Saint-Maurice, 73700

What's nearby

  • Les Arcs - 2 min walk - 0.2 km
  • Villards (Les Arcs 1800) Ski Lift - 8 min walk - 0.7 km
  • Peisey-Vallandry Ski Field - 16 min walk - 1.4 km
  • Peisey-Vallandry Ski Resort - 4 min drive - 2.2 km
  • Coches Ski Lift - 14 min drive - 9.0 km

Getting around

  • Geneva International Airport (GVA) - 149 min drive
  • Landry Station - 24 min drive
  • Bourg Saint Maurice Station - 28 min drive
  • Bourg-Saint-Maurice (QBM-Bourg-Saint-Maurice Train Station) - 28 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Chez Boubou - ‬13 min walk
  • ‪Le Bistrot Savoyard - ‬7 min drive
  • ‪La Cabane des Neiges - ‬8 min walk
  • ‪Voga Goga - ‬15 min walk
  • ‪Le Petit Zinc - ‬11 min walk

About this property

Altezza Arc 1800 Hotel & Spa - ex Mercure

Placing you just steps from Les Arcs, Altezza Arc 1800 Hotel & Spa - ex Mercure features downhill skiing, snowboarding, and cross-country skiing. You can visit the spa to indulge in sports massages, facials, or aromatherapy, and French cuisine is served at Le Jardin Alpin, which is open for breakfast and dinner. Other highlights include 2 hot tubs, an indoor pool, and a bar/lounge. Skiers will appreciate access to ski passes, storage, and rentals.

Languages

English, French

At a glance

DONE

Hotel size

    • 80 rooms
DONE

Arriving/Leaving

    • Check-in time starts at 5 PM
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 10:00 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests will receive an email 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
    • Half Board rates do not include dinner for children age 3-14. The dinner fee is EUR 15 per child, collected at the property.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (2 total)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING

Parking

    • Secured covered onsite self parking (EUR 30 per night)
    • Wheelchair-accessible parking on site
    • Onsite parking limited
    • Electric vehicle charging point on site
    • Height restrictions apply for onsite parking
DONE

Transfers

    • Airport shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Playground
  • Children's menu
  • Baby bath

What to do

  • Archery
  • Hiking/biking trails
  • Rope course
  • Ziplining
  • Pool table
  • Bicycle rentals nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Sledding nearby

Working away

  • Business center
  • 5 meeting rooms
  • Computer station
  • Conference space (2691 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Multilingual staff
  • Golf caddy on site
  • Golf cart on site
  • Golf clubs on site
  • Pool loungers
  • Ski equipment rentals
  • Ski storage
  • Snow sports gear

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Television in common areas
  • Fitness center
  • Adjacent to a golf course
  • An indoor pool
  • Arcade/game room
  • Full-service spa
  • 2 hot tubs
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Elevator
  • Elevator door width (inches): 47
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 47
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance

Ski

  • Ski passes
  • Downhill skiing
  • Snowboarding
  • Ski storage
  • Ski rentals
  • Ski lifts nearby
  • Ski runs nearby
  • Ski lessons nearby
  • Snowmobiling nearby
  • Snowshoeing nearby

Room amenities

Be entertained

  • Flat-screen television
  • Premium TV channels

Home comfort

  • Heating
  • Espresso maker
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Select Comfort mattress
  • Free crib/infant bed

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Phone

Food and drink

  • Champagne service
  • Refrigerator
  • Free bottled water
  • Highchair

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Spa

NUXE has 3 treatment rooms including rooms for couples. Services include sports massages, facials, and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.

Dining

Le Jardin Alpin - This restaurant specializes in French cuisine and serves breakfast and dinner. A children's menu is available.
Les Allobroges - This bar overlooks the garden. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 2.81 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 22 for adults and EUR 10 for children
  • Airport shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from April 26 to July 2:
  • Swimming pool

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 15 per pet, per night

Parking

  • Covered self parking costs EUR 30 per night
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 8:00 PM

Policies

This property uses eco-friendly cleaning products.
Guests can rest easy knowing there's a smoke detector and a security system on site.
This property accepts credit cards, ANCV Chèques-vacances and cash.
Credit cards accepted: Visa, Mastercard, Diners Club, JCB International
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hôtel Mercure Arcs 1800 Bourg-Saint-Maurice
Hôtel Mercure Arcs 1800 Bourg-Saint-Maurice
Mercure Arcs 1800 Bourg-Saint-Maurice
Bourg-Saint-Maurice Hôtel Mercure Les Arcs 1800 Hotel
Mercure Arcs 1800
Hotel Hôtel Mercure Les Arcs 1800 Bourg-Saint-Maurice
Hotel Hôtel Mercure Les Arcs 1800
Hôtel Mercure Les Arcs 1800 Bourg-Saint-Maurice
Hôtel Mercure Arcs 1800

Frequently asked questions

Does Altezza Arc 1800 Hotel & Spa - ex Mercure offer free cancellation for a full refund?

Yes, Altezza Arc 1800 Hotel & Spa - ex Mercure does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Altezza Arc 1800 Hotel & Spa - ex Mercure?

Yes, there's an indoor pool. Guests have pool access from 9:00 AM to 8:00 PM.

Are pets allowed at Altezza Arc 1800 Hotel & Spa - ex Mercure?

Yes, pets are welcome, with a limit of 2 total. There's a charge of EUR 15 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at Altezza Arc 1800 Hotel & Spa - ex Mercure?

Yes. Self parking costs EUR 30 per night. Parking spots may be limited. Electric vehicle charging is available.

Is airport shuttle service offered by Altezza Arc 1800 Hotel & Spa - ex Mercure?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Altezza Arc 1800 Hotel & Spa - ex Mercure?

You can check in starting at 5 PM. There's a charge for early check-in (subject to availability). Check-out time is 10:00 AM. Late check-out is available for a charge (subject to availability).

What is there to do at Altezza Arc 1800 Hotel & Spa - ex Mercure and nearby?

During the winter, enjoy onsite recreation like cross-country skiing and snowboarding and return when the snow melts for archery and ziplining. Indulge in a treatment at the spa and soothe your senses in one of the 2 hot tubs. Altezza Arc 1800 Hotel & Spa - ex Mercure also has an indoor pool and a sauna, as well as a steam room and an arcade.

Are there restaurants at or near Altezza Arc 1800 Hotel & Spa - ex Mercure?

Yes, Le Jardin Alpin offers French cuisine and garden views.

Does Altezza Arc 1800 Hotel & Spa - ex Mercure have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Altezza Arc 1800 Hotel & Spa - ex Mercure like?

Altezza Arc 1800 Hotel & Spa - ex Mercure is a short 2-minute walk from Les Arcs and 9 minutes' walk from Villards (Les Arcs 1800) Ski Lift.

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Altezza Arc 1800 Hotel & Spa - ex Mercure Reviews

Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Popular mentions

Elevator
Breakfast
Ski
Restaurant

Reviews

10/10 Exceptional

Stunning

Beautiful hotel , super friendly staff and gorgeous location
Louise, 4-night trip

10/10 Exceptional

Lovely hotel

Really lovely hotel high up on the slopes.. nice room .. reception.. bar ..restaurant and super service
Nikola, 1-night trip

10/10 Exceptional

Great place and location. All staff were really friendly and very helpful. Thank you.
Thomas, 5-night trip

10/10 Exceptional

My stay, surpassed my expectations. The room was amazing, the staff super cool, I would come back anytime!!! Great property!
JORGE, 1-night trip

10/10 Exceptional

Family vacations
christophe, 1-night trip

10/10 Exceptional

Couple Ski Trip

Fantastic hotel.. went above and beyond.. faultless. Very close to ski lift and short walk to bars etc. will stay again.
Gemma, 4-night trip

8/10 Very good

Great location, 2 min walk from lift as snow cover wasn’t sufficient for ski in/out.
Mark, 5-night trip

10/10 Exceptional

Absolutely lovely, kind staff, beautiful views, modern and clean facilities. Food is wonderful
Filipe, 1-night trip

8/10 Very good

Its a good property, a bit pricey for what it is
Ruben, 3-night trip

10/10 Exceptional

Lovely stay at Altezza. Good facilities and excellent proximity to the Charmettoger lift (100m walk) and possible to ski back to the boot room door! A little bit away from other restaurants in Arc 1800 centre. All in all a fantastic 5 night stay!
Simon, 5-night trip

10/10 Exceptional

Very serviceminded staff in reception. Breakfast was outstanding. More options in restaurant for late arrivals.
Johanna Rosen, 1-night trip

10/10 Exceptional

Wonderful stay! Would come back if we back hete

Very nice hotel, big room comfy bed, great breakfast. Didn’t try dinner as it is quit controversial. Wonderful spa, had great time there after ski. The jacuzzi is too small tho. On peak time, you have to wait . So pick a smart time to go if you want to enjoy the spa.
Benjamin, 7-night trip

10/10 Exceptional

It was a very pleasant stay. I can certainly recommend this hotel. It has ski-in/ski-out, but it’s not pretty straight forward to find from the first attempt. There is a rental located right next to ski room which I found very convenient . Breakfast offering is decent, however I would love to see more fresh vegetable and fruits offering (there was only cherry tomatoes). There is also nice “eggs station” where chef cooks fried eggs and omelet of your choice as well as freshly cooked pancakes. However there was a “catch” maybe I didn’t see in description of the hotel, but they hold 100€ per night per person as security deposit. So in overall it cost 1000€ for 2 persons per 5 nights. Luckily I had such amount on my card, but still it could be very unpleasant surprise especially you are traveling not alone and for longer period of time. But the good thing is that it got unfrozen once you check out. So in overall solid 4 star hotel with great location.
Alexander, 5-night trip

4/10 Fair

Terrible service at the front desk. The staff at th check-in had no clue what they were doing. Lack of English language was another problem. only the gentleman who worked in the afternoons was friendly and knowledgeable. we have been told to chose a dinner time, the silly thing is you have to register for the dinner time every day after 4pm. There was no possibility getting a cup of coffee or anything else until the bar areas was opened at 4pm. of the 3 elevators, only one was working. The buffet at dinner was horrible.You could barely chew the meat, though I have to admit the servers were very friendly. Ultimately,we were so unsatisfied that we decided to leave 2 day earlier than initially booked. Not worth the money.
mehmet, 5-night trip

6/10 Good

Close but yet so far.

Nice hotel woth excellent view. A nice area for spa experience but quite limited with only one hour open pool for kids. The food at the restaurant was good but our waiter got 2 dishes wrong, and the beef in the kids burgers were under cooked even though we asked for well done. ( note that er did not complain about the beefs as we had already complained twice and the mood was deteriorating fast) There was a quite nice bar with a really good bartender - ex had 5 types of peber for drinks! We went there a tuesday and apperently there were a party with loud music at the bar. I went to investigate and found to staff members playing pool, smoking, drinking snd listening to loud music. After a request they quickly turned it the music down. There was another party ending around 3 but from a room and I think that was within expectations.
Søren Kristen, 1-night trip

10/10 Exceptional

Marine, 3-night trip

10/10 Exceptional

Carl, 6-night trip

10/10 Exceptional

Catherine, 5-night trip

6/10 Good

Ludivine, 4-night trip

10/10 Exceptional

Excelente hotel!

Incrível local e equipe de atendimento. Recomendo o hotel e staff!
Daniela, 1-night trip

6/10 Good

Bon séjour , piscine eau un peu froide c est un avis personnel et en arrivant on nous prévient que notre dernier jour la piscine été fermée cela aurait été bien de le savoir a l'avance pas le jour de notre arrivee
Greg, 2-night trip

10/10 Exceptional

Anjela, 2-night trip

10/10 Exceptional

Valerie, 2-night trip

10/10 Exceptional

Thibaud, 3-night trip

10/10 Exceptional

Stephane, 4-night trip