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Flora Centre Hotel & Spa

4.0 star property
Hotel with restaurant, near Hoan Kiem Lake

Choose dates to view prices

In the heart of Hanoi, Flora Centre Hotel & Spa offers a tranquil retreat. Unwind with a coffee or cocktail in the bar, indulge in rejuvenating spa treatments at Heritage Centre Spa, and stay connected with high-speed WiFi. The helpful staff has left a lasting impression on previous guests.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Airport transfer
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • 24-hour fitness center
  • Spa services
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Laundry service
  • Concierge services
  • Luggage storage
  • Tour/ticket assistance

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Television
  • Daily housekeeping
  • Blackout drapes/curtains
  • Elevator
The current price is CNY210
CNY238 total
includes taxes & fees
Jun 22 - Jun 23

Why we love this property

Spa indulgence
This hotel boasts a full-service spa open daily with aromatherapy, body treatments, and reflexology. Thai and hot stone massages complement the 24-hour gym.
Premium sleep retreat
Enveloped in premium bedding, guests can enjoy turndown service and blackout drapes. Bathrobes await after a rainfall shower experience.

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Luxury Suite, 1 King Bed

Luxury Suite, 1 King Bed | Living room | 40-inch LED TV with cable channels, TV

Luxury Suite, 1 King Bed

  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Family Room, 2 Bedrooms, Connecting Rooms

Premium bedding, minibar, in-room safe, desk

Family Room, 2 Bedrooms, Connecting Rooms

8.0 out of 10
Very good
(1 review)
  • 45 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Bed
  • Free WiFi

View all photos for Deluxe Triple Room, Courtyard View

Deluxe Triple Room, Courtyard View | View from room

Deluxe Triple Room, Courtyard View

  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Bed
  • Free WiFi

View all photos for Junior Suite, 1 King Bed, City View

Junior Suite, 1 King Bed, City View | Room amenity

Junior Suite, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, minibar, in-room safe, desk

Deluxe Double Room

9.6 out of 10
Exceptional
(5 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Twin Room, 1 Bedroom

Premium bedding, minibar, in-room safe, desk

Deluxe Twin Room, 1 Bedroom

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

Similar properties

Front of property
Hanoi Indochine Premium Hotel
Old Quarter
  • Free breakfast
  • Spa
  • Airport transfer
  • Free WiFi
9.8 out of 10, Exceptional, 1,941 reviews
The price is CNY286
CNY324 total
includes taxes & fees
May 28 - May 29
Hanoi Indochine Premium Hotel
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About the neighborhood

Map
14A Luong Van Can, Hoan Kiem, Hanoi

What's nearby

  • Hang Gai Street - 2 min walk - 0.2 km
  • Hanoi Old Town Night Market - 3 min walk - 0.3 km
  • Hoan Kiem Lake - 3 min walk - 0.3 km
  • Thang Long Water Puppet Theatre - 5 min walk - 0.5 km
  • Train Street - 8 min walk - 0.7 km

Getting around

  • Noi Bai Intl. Airport (HAN) - 23 min drive
  • Hanoi Gia Lam Station - 5 min drive
  • Hanoi Long Bien Station - 11 min walk
  • Hanoi Railway Station - 20 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪MẸT Vietnamese Restaurant & Vegetarian Met 2 - ‬3 min walk
  • ‪phở gà 26 Hà Trung - ‬1 min walk
  • ‪Bánh Xèo Nem Cuốn - ‬1 min walk
  • ‪Phở Vỉa Hè Hàng Bạc - ‬2 min walk
  • ‪Cai Mam Authentic Vietnamese Cuisine Restaurant in Hanoi - ‬1 min walk

About this property

Flora Centre Hotel & Spa

  • You'll be in a fantastic location at Flora Centre Hotel & Spa, just a 5-minute walk from Hoan Kiem Lake and Hanoi Old Town Night Market. You can grab a bite to eat at the restaurant, or indulge in deep-tissue massages, body wraps, or aromatherapy. Also, Ho Chi Minh Mausoleum and Thang Long Water Puppet Theatre are just a 5-minute drive away. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 37 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: 3 AM
    • Minimum check-in age: 15
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 15
DONE

Children

    • One child (1 year old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Offsite parking within 656 ft (VND 200000 per night)
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant

Traveling with children

  • Children stay free (see details)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • 24-hour fitness center
  • Spa services

Accessibility

  • Elevator
  • Wheelchair-accessible path to elevator

Room amenities

Be entertained

  • 40-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Bathrobes and slippers

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of VND 450000 per vehicle (one-way)

Children & extra beds

  • Rollaway beds are available for VND 350000.0 per day
  • Airport shuttle for children between the ages of 1 and 6 costs VND 150000 (one-way)

Parking

  • Parking is available nearby and costs VND 200000 per night (656 ft away)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International

Also known as

Hanoi L'Heritage Centre Hotel

L'Heritage Centre Hotel

L'Heritage Centre

Flora Centre Hotel Spa

Hanoi L'Heritage Centre

Flora Centre Hotel & Spa Hotel

Flora Centre Hotel & Spa Hanoi

Flora Centre Hotel & Spa Hotel Hanoi

Frequently asked questions

Does Flora Centre Hotel & Spa offer free cancellation for a full refund?

Yes, Flora Centre Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Flora Centre Hotel & Spa?

Sorry, pets and service animals aren't allowed.

Is airport shuttle service offered by Flora Centre Hotel & Spa?

Yes, an airport shuttle is available. The charge is VND 450000 per vehicle one-way.

What are the check-in and check-out times at Flora Centre Hotel & Spa?

Check-in start time: 2 PM; Check-in end time: 3 AM. Check-out time is noon.

What is there to do at Flora Centre Hotel & Spa and nearby?

Flora Centre Hotel & Spa has a 24-hour fitness center and spa services.

Are there restaurants at or near Flora Centre Hotel & Spa?

Yes, there's an onsite restaurant.

What's the area around Flora Centre Hotel & Spa like?

Flora Centre Hotel & Spa is in Old Quarter, a short 5-minute walk from Hoan Kiem Lake and 2 minutes' walk from Hanoi Old Town Night Market.

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Reviews

Flora Centre Hotel & Spa Reviews

8.6

Excellent

8.6

Cleanliness

9.0

Location

9.2

Staff & service

8.2

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast offered a great variety of choices and was a tasty way to start each morning. (10 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Breakfast
Room
Trip
Location

Reviews

Verified

10/10 Exceptional

The room was clean and staff were friendly. The location is the best possible!
Susanna, 1-night trip
Verified

10/10 Exceptional

Excellent service regarding booking of trips. Nice hotel in general
Jörgen, 3-night trip
Verified

10/10 Exceptional

The staff were great and friendly. Very helpful! The breakfast was fairly good too. When I arrived there was a water problem (that happened earlier) in my room and so they had to place me for the first night at a sister hotel across the street. They had my luggage moved for me to the original location during the day and the upgraded my room as an apology (which wasn't needed but appreciated). They are a great staff and the location is also fairly walkable to major attractions.
Patty, 5-night trip
Verified

8/10 Very good

Our rooms were clean and comfortable. Climate control worked great and sound proofing was excellent. Beds were also very comfortable. Location was great for the Old Quarter. Almost every place we wanted to go to was within 600 meters. Staff was friendly and very willing to help with our questions and provide recommendations. Some areas they can improve are signs of some mush needed maintenance
Diemthu, 3-night trip
Verified

10/10 Exceptional

A great location, friendly staff, close to shopping and dining. It’s close to the night market and beer street.
Amarjit, 4-night trip
Verified

10/10 Exceptional

A clean and safe property that is in the heart of the Old Quarter. This property is conveniently located near most major attractions and is very quiet despite being in the hustle and bustle of a very congested area. I enjoyed my stay at this property and recommend to anyone visiting the Old Quarter. *Note: during the weekend, the streets around the hotel are closed in the evening due to the Night Market. So, if you need to be dropped off directly at the hotel, please plan to arrive prior to the closures.
Dimario, 1-night trip
Verified

10/10 Exceptional

We have stayed at Flora Center Hotel and Spa before so we already knew how fantastic it was! The rooms are nice and the staff were great again. They were helpful and responsive when things needed to be fixed which we really appreciated. We will definitely stay here again and highly recommend this hotel to others.
Chiranjeev, 2-night trip
Verified

10/10 Exceptional

If I could give the staff and service more stars I would!! They are definitely the highlight of this hotel. The location of the hotel is great, breakfast was nice and the rooms were always clean. I would highly recommend this hotel and hope to be back.
Chiranjeev, 7-night trip
Verified

10/10 Exceptional

The hotel is in a great location, right in the middle of the old quarter. It is clean with a very good breakfast at low cost. Most importantly is the staff is friiendly and very helpful with any questions we had
Mike, 4-night trip
Verified

10/10 Exceptional

Great stay

Great stay! Fast check in, friendly staff. One street away from the night market.
Emma, 2-night trip
Verified

10/10 Exceptional

The staff were so helpful and went above and beyond to be of service. Excellent stay!
Haldane, 2-night trip
Verified

10/10 Exceptional

Great old town location, great hotel

Very central location in old town, we had Queen suite room with (tiny) balcony but decent sized room with big sofa, very comfortable, aircon a bit noisy, but great short stay in the heart of Hanoi.
David, 1-night trip
Verified

10/10 Exceptional

The staff were great! The place is old but clean. I would stay again
Elaneelyn, 1-night trip
Verified

8/10 Very good

The hotel is really central to the old quarter. The hotel staff were very good and understanding however the place needs refurbishment. Water shower was really slow and temperamental and the furnishings are run down.
Jyllene, 4-night trip
Verified

10/10 Exceptional

So nice that the hotel help us check in earlier and upgrade us to the suite. The room is spacious and the air conditioner is really powerful. Also the breakfast is tasty with various kinds of fruits. This hotel offers a warm experience on my first day in Hanoi.
Lai Fun Fanny, 1-night trip
Verified

8/10 Very good

Room 505 is very good.

This night we did updrage and had a huge room - almost an appartment. And because of that, the experience was totally difrent from two days ago. But breakfast is still a minus chapter.
ragnar, 1-night trip
Verified

10/10 Exceptional

Rooms were spacious and comfortable. The area is wonderful - very lively - but the room was still nice and quiet. Helpful and friendly staff!
Kimberly, 2-night trip
Verified

10/10 Exceptional

Everything was perfect! Well located, right in the action. Nice staff. The breakfast is very good as well!
yannick, 1-night trip
Verified

10/10 Exceptional

The staff deserved 10⭐️ they were always attentive and taking care of our needs. We stayed in a double bed room and the size was good. The pressure from the shower was very nice. There is a very popular restaurant next to the hotel.
Tak, 1-night trip
Verified

10/10 Exceptional

Nice location, Nice hôtel. Nice service. Lincoln and the staff help us out to book a trip to Sa Pa. I recommend it !
yannick, 1-night trip
Verified

6/10 Good

standard room too small

Standard roms too small and narrow. Breakfast quite poor. No egg , no bacon.
ragnar, 1-night trip
Verified

8/10 Very good

We stayed at this hotel for 6 nights in the family connecting suite. The rooms were equipped with all the essentials for our stay. We were pleased with the friendliness of staff (especially Jase at reception). Breakfast buffet was a great way to start off each morning. Location is extremely central.
Zoran, 4-night trip
Verified

8/10 Very good

Great location and spacious room

Staff were extremely helpful and accommodating, the hotel location was perfect walking distance to all attractions, restaurants and shops. I stayed in the deluxe room which was super spacious and room was clean and tidy everyday. Our bathroom looked a little tired and we had to wait for the hot water after each person showered for 15mins for the boiler which was a little pain after a long day, was informed our room was connected to a old boiler vs other room would not have this problem.
4-night trip
Verified

6/10 Good

Bit disappointing

A bit disappointi g. The breakfasy wasnt very good and the staff didnt seem particularly well frained. The location is good but the rooms are a bit small and noisy. A good spot but needs a bit of sorting out.
3-night trip
Verified

8/10 Very good

Great location - walking distance to so many popular restaurants, markets, the lake and attractions. Staff and service were amazing! The only thing letting down this property is the mould. Our room had significant water damage and it had been painted over. The paint was peeling from the walls and you can smell the damp mould smell. I suffer from allergies and they flared right up staying here. Probably wouldn’t stay there again, only due to that.
Kerrina, 4-night trip