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Yutorelo-an

3.5 star property
Mountain ryokan within walking distance of Hakone Gora Park

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Tucked away near Hakone Gora Park, Yutorelo-an offers a serene retreat with an outdoor public bath and 8 indoor/outdoor hot springs. Explore the nearby Hakone Open Air Museum or unwind in the lobby by the fireplace. With shopping on site, multilingual staff, and free WiFi, guests can indulge in relaxation.

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Non-smoking
  • Onsen
  • Air conditioning
  • Free parking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Hot springs
  • Breakfast available
  • Free train station pick-up
  • Free train station drop-off
  • 24-hour front desk
  • Air conditioning
  • Lobby fireplace
  • Front-desk safe
  • Vending machine
  • Water dispenser
  • Multilingual staff

Feel at home (6)

  • Children stay free
  • Refrigerator
  • Daily housekeeping
  • Blackout drapes/curtains
  • Flat-panel TV
  • Free self parking
The current price is CNY1,268
CNY1,409 total
Dec 17 - Dec 18

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Superior Room, 1 King Bed, Private Bathroom

Superior Room, 1 King Bed, Private Bathroom | In-room safe, blackout drapes, bed sheets

Superior Room, 1 King Bed, Private Bathroom

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
  • 35 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, Non Smoking, Shared Bathroom

Superior Room, Non Smoking, Shared Bathroom | In-room safe, blackout drapes, bed sheets

Superior Room, Non Smoking, Shared Bathroom

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Electric kettle
In-room safe
Daily housekeeping
  • 25 sq m
  • Sleeps 4
  • 4 Twin Futons

View all photos for Luxury Room, Private Bathroom

Luxury Room, Private Bathroom | In-room safe, blackout drapes, bed sheets

Luxury Room, Private Bathroom

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Blackout drapes/curtains
2 bedrooms
Private bathroom
Hair dryer
  • 50 sq m
  • 2 bedrooms
  • Mountain view
  • Sleeps 6
  • 2 Twin Beds and 4 Twin Futons

View all photos for Deluxe Room, Private Bathroom

Deluxe Room, Private Bathroom | In-room safe, blackout drapes, bed sheets

Deluxe Room, Private Bathroom

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Blackout drapes/curtains
2 bedrooms
Private bathroom
Hair dryer
  • 30 sq m
  • 2 bedrooms
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Futon

View all photos for Superior Twin Room, Private Bathroom

Superior Twin Room, Private Bathroom | In-room safe, blackout drapes, bed sheets

Superior Twin Room, Private Bathroom

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Blackout drapes/curtains
2 bedrooms
Separate bathtub and shower
Private bathroom
  • 40 sq m
  • 2 bedrooms
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room, 2 Twin Beds, Non Smoking, Shared Bathroom

Standard Twin Room, 2 Twin Beds, Non Smoking, Shared Bathroom | In-room safe, blackout drapes, bed sheets

Standard Twin Room, 2 Twin Beds, Non Smoking, Shared Bathroom

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Blackout drapes/curtains
2 bedrooms
Electric kettle
In-room safe
  • 18 sq m
  • 2 bedrooms
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room, Private Bathroom

Twin Room, Private Bathroom | In-room safe, blackout drapes, bed sheets

Twin Room, Private Bathroom

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Blackout drapes/curtains
2 bedrooms
Separate bathtub and shower
Private bathroom
  • 32 sq m
  • 2 bedrooms
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, Non Smoking, Shared Bathroom

Standard Room, Non Smoking, Shared Bathroom | In-room safe, blackout drapes, bed sheets

Standard Room, Non Smoking, Shared Bathroom

7.0 out of 10
Good
(2 reviews)

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Electric kettle
In-room safe
Daily housekeeping
  • 18 sq m
  • Sleeps 3
  • 3 Twin Futons

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Hot springs
YuYu Hakone - Private Open Air Onsen Usage Guaranteed
  • Pet friendly
  • Free parking
  • Free WiFi
  • Air conditioning
8.8 out of 10, Excellent, 138 reviews
The price is CNY660
CNY726 total
Dec 3 - Dec 4
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About the neighborhood

Map
Gora 1300-119, Hakone, Kanagawa, 250-0408

What's nearby

  • Hakone Gora Park - 4 min walk - 0.4 km
  • Hakone Museum of Art - 5 min walk - 0.4 km
  • Hakone Open Air Museum - 16 min walk - 1.4 km
  • Hakone Kowakien Yunessun - 20 min walk - 1.7 km
  • Ōwakudani - 3 min drive - 1.3 km

Getting around

  • Haneda Airport (HND) - 104 min drive
  • Narita Intl. Airport (NRT) - 161 min drive
  • Hakone Miyanoshita Station - 5 min drive
  • Hakone Ohiradai Station - 7 min drive
  • Hakone Gora Station - 12 min walk
  • Kowakidani Station - 28 min walk
  • Free train station pick-up
  • Free train station drop-off

Restaurants

  • ‪箱根餃子センター - ‬12 min walk
  • ‪Coffee Camp - ‬13 min walk
  • ‪Gora Brewery And Grill - ‬7 min walk
  • ‪fontana - ‬3 min drive
  • ‪リビングルーム (Living Room) - ‬10 min walk

About this property

Yutorelo-an

Yutorelo-an puts you just a 5-minute drive from Hakone Gora Park and Hakone Open Air Museum. Also, Ōwakudani and Hakone Kowakien Yunessun are just a 5-minute drive away.

At a glance

DONE

Hotel size

    • 34 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
    • Minimum check-in age: 18
    • Check-out time is 10:00 AM
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
    • For any questions, please contact the property using the information on the booking confirmation
    • Guests booked in Half Board rates must check-in by 7 PM to receive dinner.
    • Guests with Room Only or Breakfast Included plans must request and book dinner by 4 PM on the same day. Guests with Room Only plans must request and book breakfast by 9 PM the evening prior to breakfast.
    • Guests with dietary restrictions or food allergies should contact this property 3 days in advance.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (2 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite parking limited
DONE

Transfers

    • Free train station shuttle from 3:00 PM to 6:00 PM
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Japanese breakfast (surcharge) each morning 7:30 AM–9 AM
  • Water dispenser

Traveling with children

  • Children stay free (see details)

What to do

  • Hot springs
  • Shopping

Services

  • 24-hour front desk
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Fireplace in lobby

Accessibility

  • Handrails in stairways
  • No elevator (single level property)
  • Well-lit path to entrance

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning and heating
  • Electric kettle
  • Slippers

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Towels
  • Toothbrush and toothpaste

Food and drink

  • Refrigerator
  • In-room dining only

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Public bath/onsen services include an outdoor public bath (no minerals), an indoor mineral hot springs (Japanese-style onsen), and a yukata (Japanese robe). There are 8 indoor/outdoor hot springs open between 6:00 AM and midnight. The temperature in the hot springs is set to 108°F.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

Optional extras

  • Japanese breakfast is offered for an extra charge of approximately JPY 2200 for adults and JPY 2200 for children

Pool, spa, & gym (if applicable)

  • Hot springs access available from 6:00 AM to midnight
  • Reservations are required for private bath/onsen and can be made by contacting the property before arrival at the number on the booking confirmation
  • Guests must contact this property in advance to reserve access to the public bathing facility

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property does not have elevators.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.
This property accepts credit cards, mobile payments and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Cashless transactions are available.
Guests with tattoos are not able to use the onsite public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Yutorelo-an Inn Hakone
Yutorelo-an Inn
Yutorelo-an Hakone
Yutorelo an
Yutorelo-an Ryokan
Yutorelo-an Hakone
Yutorelo-an Ryokan Hakone

Frequently asked questions

Are pets allowed at Yutorelo-an?

Sorry, pets aren't allowed.

Is parking offered on site at Yutorelo-an?

Yes, there's free self parking. Parking spots may be limited.

What are the check-in and check-out times at Yutorelo-an?

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. Check-out time is 10:00 AM.

What is there to do at Yutorelo-an and nearby?

Onsite recreation at Yutorelo-an includes hot springs.

What's the area around Yutorelo-an like?

Yutorelo-an is a short 4-minute walk from Hakone Gora Park and 19 minutes' walk from Hakone Open Air Museum.

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Reviews

Yutorelo-an Reviews

8.2

Very Good

8.0

Cleanliness

6.8

Location

8.0

Staff & service

8.4

Eco-friendliness

7.8

Property conditions & facilities

Reviews

8/10 Very good

Very traditional ryokan, excellent kaiseki dining and a lovely onsen including 4 private onsen options. Property is a little run down and I’m pretty sure that I could smell a stale cigarette smoke in the hallway and the bathroom of our room🤔,but overall a very pleasant stay! Thank you!
Pawel, 1-night trip

6/10 Good

The stay was fine, check-in was not smooth and the reception staff was not very helpful. You can’t drive to the entrance of the hotel, it’s quite a long walk from the parking with heavy luggages. I would not recommend this hotel to any senior traveler or people with disability.
1-night trip

6/10 Good

Good staying close to Hakone. The soa
Giovanni, 1-night trip

8/10 Very good

お風呂が良かった
???, 1-night trip

10/10 Exceptional

住宿之前看網路有一些不好的評價，有點擔心，但住宿之後覺得房間飲食都很好，整體環境也很好，住的很開心，有機會值得再去。
MARK, 1-night trip

6/10 Good

地點偏僻，交通不方便，雖然靠近車站，下錯車站那就很麻煩，總之住過一次就好
1-night trip

10/10 Exceptional

Best in Japan

Best Ryokan we found in Japan our entire trip, also saw guest checking in past 6pm like indicated on hotels.com so good to know for future. Highly recommended this place from well travelled couple.
Ciera, 1-night trip

8/10 Very good

施設自体は古めだったが、エントランスのフリードリンクや貸切露天風呂、足湯など設備は必要十分で快適に過ごせました。 人件費削減のためか、受付の人数が少なく混み合うと対応に時間がかかることと、布団敷きがセルフなのでそこは食事の間にでも敷いて欲しかった。
mskz, 1-night trip

8/10 Very good

貸切露天風呂がとても良かったです。45分があっと言う間でした。
リョウコ, 1-night trip

8/10 Very good

Good
Ke, 1-night trip

8/10 Very good

サービスもお料理も最高でした。箱根に来た際の宿は、ゆとりろ庵の一択です！
ナツミ, 1-night trip

10/10 Exceptional

静かにゆったりと過ごせて、心が休まった．ケーブルカーにも近く，観光にも便利だった．
淳子, 2-night trip

6/10 Good

要虫除けスプレー完備。 路上駐車推進は良くない
けんいち, 1-night trip

8/10 Very good

概ねは良かったのですが。 大浴場には入らず部屋に付いている露天風呂を使用。自分でお湯を溜めるのですが、なかなかお湯にならず問合せをしました。時間がかかるなど記載されてたら良いですね。 温泉街にコンビニは1軒ありますが閉店時間が早いです。こちらのお宿にはジュース系の自販機はありましたが故障中。売店でもソフトドリンクの販売もなし。自販機でも良いのでジュースやアイスの販売をしてほしいです。
MASAYOSHI, 1-night trip

8/10 Very good

温泉の質が良かった。
NORIAKI, 1-night trip

10/10 Exceptional

施設はとてもよかったです。 しかし、蔓延防止法等あり、強羅駅近くは閑散としていました。
しょう, 1-night trip

10/10 Exceptional

部屋が広めで良かった！
Yuji, 1-night trip

8/10 Very good

朝食は満点に近い内容でした。施設は古い旅館をリノベーションしたという感じで、一部元の古い部分が気になることもありましたが、料金を考えると妥当だと思います。キャストの皆さんのサービスも良く快適でした。唯一は大浴場が小さいことと、脱衣所が寒いことです。ここが改善されれば言うことありません。
哲郎, 2-night trip

10/10 Exceptional

趣のある、良心的な宿

良くない口コミが多数あり、敢えてチャレンジさせていただきました！感想は、【訪れて良かった宿です。】 長い年月を経て醸し出された美しい庭園に足を踏み入れ、 景色の良い、露天風呂付きの部屋にて、正月の3日にチェックインにて滞在させていただきました。 事前に届いたメールにて、宿泊者情報を入力することで、当日のチェックインは簡単、短時間にてチェックイン完了しました。 その短い対応時間に、相方にウェルカム（どら焼き）をプレゼントしてくれました。 ★非常に美味しかったです(^^) エントランスでは、ウェルカムドリンクも各種あり、シャンパンが人気の様子でした。 コーヒーマシーンもあり嬉しいサービスのひとつです。 貸切露天風呂も利用させていただきましたが、コロナ禍では、密から解放され安心感の中で、ライトアップされ庭園の樹木を愛でながら、心も体も芯から温まり、都会の喧騒を忘れる素敵な入浴となりました。 食事は部屋食ではありませんが、部屋や服に匂いも付かず、逆に、たまには良いと感じました。 食事の献立は、バランス良く、彩りも綺麗で美味しい食事でした。 豪華さは無いかも知れませんが、美味しくする為に工夫し、手を加え努力されていることを感じさせる料理で、健康を気にされている方でも安心な食事でした。（満足です） 食事の後は、施設内にある足湯に浸かり、テーブルに置いてあるランプのゆらめきを眺めながら、相方とムーディーな食後のひと時も良かったです。（足を拭くタオルも備えてあります、至れり尽くせり！） 部屋の窓は大きく、部屋の照明を消すと星が良く見えて、普段の生活では味わえない空間を満喫できました。 露天風呂付きでしたので、朝靄の幻想的な景色を見ながら朝風呂も満喫させていただきました。 朝食のおかずも種類が多く、ご飯はおかわりもでき、味噌汁は固形燃料で温められており、嬉しい配慮。 部屋数も多い施設ですが、最小限のスタッフさんで無駄なくオペレーションされている感じでした。 口コミは多数ありますが、課題として改善努力されている様子が随所に感じられました。 改善提案として、貸切露天風呂では、和の演出、空間とのバランスを考えてのことかと思われますが、椅子が低すぎて年配の方は後ろに倒れる可能性があります。 見た目は和の雰囲気ではなくなりますが、安定感もあり、体格の大きい方、海外からの方も座り易く、木製のものより洗浄も簡単で衛生的かと思われます。 （客室露天風呂の椅子も同じく） 客室設置のカウンター椅子ですが、雰囲気にマッチしているものの、座面が小さ過ぎて心地良さがありません。 年配の方にも配慮して、背もたれ付きの椅子だと座り心地も良く、安心かと思いました。 洗面台の排水口ですが、ピアス、電気カミソリ刃等、小さい物が流れ落ちる可能性があるので、排水口ネットを置くことで、掃除も簡素化でき、万が一流れた際の無駄な対応も避けるメリットもあると思いました。 箱根に行く際は、是非リピートさせていただきます。 また、スタッフの皆さまのこれからの挑戦や成長も楽しみにしております。
nakamura, 1-night trip

8/10 Very good

お風呂が残念

料理は美味しかったですが、お風呂が狭くてちょい残念でした。
tadamasa, 1-night trip

8/10 Very good

お部屋に併設された露天風呂でゆっくりお湯に浸かっていたら掌よりも大きなゲジが壁を歩いて近寄ってきて怖かったです。 翌朝に大浴場に朝風呂しに行きましたが、男女共に貸切状態でゆっくり大きなお風呂を満喫出来ました。 ただ、シャワーの温度が調整不可で、これからの季節は寒くて厳しそうです。
AKEMI, 1-night trip

8/10 Very good

コロナ対策もしっかりしていて良かったです。
カケル, 1-night trip

10/10 Exceptional

部屋はあまり広くありませんでしたが、清潔でした。スタッフも気持ちの良いサービスで、ひとつ無理をお願いしたことも快く聞いていただけました。
1-night trip

10/10 Exceptional

very quite and clean place. room is very well prepared and designed. very good destination for relaxation. they have amazing view
1-night trip

8/10 Very good

The service was really good but the faculty is a bit out dated.
1-night trip