I had the pleasure of meeting Kimberly, one of the main reception staff at Royalton, and she made a truly wonderful impression on me. From the moment I arrived, she was friendly, professional, and went out of her way to ensure I felt comfortable and well looked after.
Her warm personality and genuine care for guests made my stay even more memorable. Kimberly is attentive, helpful, and always greets you with a smile — she is a real asset to the Royalton team.
Thank you, Kimberly, for your kindness and for making my stay so special. I look forward to returning and hope to see you again!