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Family Hanoi Hotel

3.5 star property
Hotel with restaurant, near Hoan Kiem Lake

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Photo gallery for Family Hanoi Hotel

Restaurant
Shower, free toiletries, hair dryer, slippers
Egyptian cotton sheets, premium bedding, down comforters
Egyptian cotton sheets, premium bedding, down comforters
Terrace/patio
Experience the warmth of Hanoi at Family Hanoi Hotel, where you can unwind on the terrace or indulge in local flavors at the restaurant. Connect with free in-room WiFi, explore nearby St. Joseph's Cathedral of Hanoi and Old Town Night Market, and enjoy convenient perks like dry cleaning/laundry services, a snack bar/deli, 24-hour front desk assistance.

Reviews

6.6 out of 10
Good

Popular amenities

  • Non-smoking
  • Air conditioning
  • 24/7 front desk
  • Laundry facilities
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • 24-hour room service
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Snack bar/deli
  • Laundry service
  • Self-serve laundry
  • Luggage storage
  • Tour/ticket assistance

Feel at home (6)

  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Double or Twin Room, Balcony

Egyptian cotton sheets, premium bedding, down comforters

Deluxe Double or Twin Room, Balcony

Highlights

Balcony
Air conditioning
Heating
Free rollaway/extra beds
LCD TV
Pillow menu
Egyptian cotton linens
Ceiling fan
  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Large Twin Beds

View all photos for Deluxe Triple Room

Egyptian cotton sheets, premium bedding, down comforters

Deluxe Triple Room

Highlights

Air conditioning
Heating
LCD TV
Pillow menu
Egyptian cotton linens
Ceiling fan
Select Comfort bed
Down duvet
  • 32 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | Egyptian cotton sheets, premium bedding, down comforters

Deluxe Double or Twin Room

Highlights

Air conditioning
Heating
Free rollaway/extra beds
LCD TV
Pillow menu
Egyptian cotton linens
Ceiling fan
Select Comfort bed
  • 26 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Family Room, Balcony

Egyptian cotton sheets, premium bedding, down comforters

Family Room, Balcony

Highlights

Balcony
Air conditioning
Heating
Free rollaway/extra beds
LCD TV
Pillow menu
Egyptian cotton linens
Ceiling fan
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Suite, Balcony

Egyptian cotton sheets, premium bedding, down comforters

Family Suite, Balcony

Highlights

Balcony
Air conditioning
Heating
Free rollaway/extra beds
LCD TV
Pillow menu
Egyptian cotton linens
Ceiling fan
  • 38 sq m
  • City view
  • Sleeps 5
  • 1 Double Bed and 1 King Bed

View all photos for Deluxe Triple Room, Balcony

Egyptian cotton sheets, premium bedding, down comforters

Deluxe Triple Room, Balcony

Highlights

Balcony
Air conditioning
Heating
Free rollaway/extra beds
LCD TV
Pillow menu
Egyptian cotton linens
Ceiling fan
  • 35 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Bed

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About the neighborhood

Map
39C Hang Hanh, Hoan Kiem, Hanoi

What's nearby

  • Hoan Kiem Lake - 2 min walk - 0.2 km
  • Hanoi Old Town Night Market - 5 min walk - 0.5 km
  • Thang Long Water Puppet Theatre - 5 min walk - 0.5 km
  • St. Joseph's Cathedral of Hanoi - 5 min walk - 0.5 km
  • Hanoi Opera House - 15 min walk - 1.3 km

Getting around

  • Noi Bai Intl. Airport (HAN) - 25 min drive
  • Hanoi Long Bien Station - 16 min walk
  • Ga Thuong Tin Station - 17 min drive
  • Hanoi Railway Station - 20 min walk

Restaurants

  • ‪Pizza 4Ps 11B Bảo Khánh - ‬1 min walk
  • ‪Met Restaurant - ‬4 min walk
  • ‪Hidden Alley - ‬1 min walk
  • ‪Gau Coffee & Bakery - ‬4 min walk
  • ‪Xôi gà bún thang Hàng Hành - ‬1 min walk

About this property

Family Hanoi Hotel

Family Hanoi Hotel offers a fantastic location, putting you just a 5-minute walk from Hoan Kiem Lake and Hanoi Old Town Night Market. A snack bar/deli and a terrace are other highlights.

Languages

Chinese (Mandarin), English, French, Vietnamese

At a glance

DONE

Hotel size

    • 16 rooms
DONE

Arriving/Leaving

    • Check-in time starts at 2 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • 24-hour room service
  • Snack bar/deli

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Terrace

Room amenities

Be entertained

  • DVD player
  • 32-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Down comforter
  • Turndown service
  • Premium bedding
  • Select Comfort mattress

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Policies

Noise-free guestrooms cannot be guaranteed.
This property does not have elevators.

Also known as

Family Hanoi
Family Hanoi Hotel Hotel
Family Hanoi Hotel Hanoi
Family Hanoi Hotel Hotel Hanoi

Frequently asked questions

Does Family Hanoi Hotel offer free cancellation for a full refund?

Yes, Family Hanoi Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Family Hanoi Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at Family Hanoi Hotel?

Sorry, there's no onsite parking at Family Hanoi Hotel.

What are the check-in and check-out times at Family Hanoi Hotel?

You can check in starting at 2 PM. Check-out time is noon.

Are there restaurants at or near Family Hanoi Hotel?

Yes, there's an onsite restaurant.

What's the area around Family Hanoi Hotel like?

Family Hanoi Hotel is in Old Quarter, a short 3-minute walk from Hoan Kiem Lake and 5 minutes' walk from Hanoi Old Town Night Market.

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Family Hanoi Hotel Reviews

Reviews

6.6

Good

7.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

10/10 Exceptional

위치좋고 가성비 굿 조식도 좋아요

아주만족입니다 위치가 좋고 호안끼엠 바로 옆 주요 관광지 바로 옆 택시로 도보로 이용 가능하고 맛집도 마찬가지로 바로 옆
Julie, 3-night trip

6/10 Good

보통

체크인하려고 하니까 옆호텔인 Hanoi family hotel이 같은 사람이 운영하는 곳이니 거기로 가라고 해서 마음대로 짐을 옮겼다. 여자사장 굉장히 불친절함. 창문이 부실해서 밖의 기름냄새가 다 들어오고, 노래소리 들림. 위치와 와이파이는 최고. 그렇지만 재방문 의사 없음.
3-night trip

2/10 Poor

1-night trip

8/10 Very good

A quick intro to our room to show us where the minibar and extra bedding was would have been great, found it all eventually. No hot water the first night, but was quickly sorted out the next morning. Night staff were excellent. Excellent location.
4-night trip

8/10 Very good

コスパよし！

ホアンキエム湖の近くで観光しやすいです。 スタッフはやさしくて親切だし、朝ごはんもとってもおいしいです。 部屋の設備や清潔感は値段相応です。 エレベーターがないのだけが不満ですが、荷物はスタッフが運んでくれるのでそれ程困りません。
2-night trip

2/10 Poor

늦은체크인시 예약하지 마시길..

레이트체크인하겠다고 했음에도 체크인하려고하니 다른 호텔로 인계했다. 더 후지고 5층을 케리어들고 계단으로 옮겼다. 늦은 새벽이라 무서운데 정말 황당했었다. 앞으로는 돈 조금 더주더라도 4성을 이용하겠다. 하노이 도착 첫기분을 엉망으로 만들어줬다.
KYUNG WOON, 1-night trip

8/10 Very good

3-night trip

8/10 Very good

Family hotel review

Very nice hotel and breakfast. Only problem is that there's no elevator and we were in the 5th floor
2-night trip

6/10 Good

좋은 호텔이지만..

좋은 위치의 호텔. 힘들었던 기억은 객실이 1층~5층까지 각 층에 1실만있었음. 묵었던 곳이 5층이었는데... 엘리베이터가 없어서 계단을 이용했는데 너무 힘듬. 계단또한 원형의 돌고도는 계단이며, 폭도 좁아서 짐을 들고 오르내릴때 고생이 많았음. 아이들이 내려갈때는 위험성도 있음
Lim, 2-night trip