4/10 Fair
May 12, 2023
Needs An Upgrade with Many Replacements
The arrival was difficult in scheduling as no one is on-site. There are many keys unmarked so it was a hit and miss all the way with many keys required for various entry points. The room, although is presented in an an antique setting, did not have adequate hardware handles and the closet was nearly impossible to open. The kitchenette had a sink and utensils but no soap and sponge was found. The bathroom is very small and the towels and sheets were both worn and rough. The mattress needs replacing and the pillows were small and worn out. The balcony was charming and a good size with a city view. There is no separate area for breakfast except in the room with supplemental breakfast pastries provided each day but no daily maid service was provided for trash or making the bed.
Kathy
Kathy, 3-night trip