In the mountains, Résidence Les Balcons de l'Yse invites you to unwind with a sauna and gym. Enjoy the indoor pool, arcade/game room, and sun loungers or simply connect to WiFi in public areas.
Résidence Les Balcons de l'Yse is a great choice for a stay in Luz-Saint-Sauveur. Guests can take a dip in the indoor pool, and the sauna makes for a relaxing end to the day. A fitness center and a children's pool are offered, and in-room conveniences include refrigerators and microwaves.
At a glance
DONE
Property size
60 apartments
DONE
Arriving/Leaving
Check-in start time: 4 PM; Check-in end time: 8 PM
Contactless check-in available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11 AM
Contactless check-out available
Late check-out subject to availability
DONE
Special check-in instructions
The front desk is open daily from 4:00 PM - 8:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
PETS
Pets
Pets allowed (dogs and cats only)*
Service animals welcome
Restrictions apply*
WIFI
Internet
Free WiFi in public areas
LOCAL_PARKING
Parking
Free onsite self parking
VPN_KEY
Other information
Smoke-free property
Property amenities
Ski
Ski passes
Pool/Spa
Indoor pool
Sun loungers
Sauna
Internet
Free WiFi
Parking and transportation
Free self parking on site
Family friendly
Children's pool
Kitchenette
Refrigerator
Stovetop
Microwave
Toaster
Cleaning supplies
Electric kettle
Cookware/dishes/utensils
Water dispenser
Bedrooms
Bed sheets provided
Bathrooms
Towels provided
Living spaces
Living room
Entertainment
80-cm flat-screen TV
Pool or billiards table
Piano
TV in a common area
Outdoor areas
Balcony
Terrace
Laundry
Laundry facilities
Comfort
Heating
Pets
Service animals exempt from fees
Pet friendly
EUR 9 per pet per day
Welcoming cats and dogs only
Suitability/Accessibility
No elevators
Soundproofing
Smoke-free property
Services and conveniences
Multilingual staff
Housekeeping (on request)
Luggage storage
Iron/ironing board (on request)
Front desk (limited hours)
Location highlights
In the mountains
Things to do
Fitness center
Mountain biking nearby
Hiking/biking trails nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector installed (host has indicated there is a smoke detector on the property)
Fire extinguisher
General
60 rooms
Fees & policies
Refundable deposits
Deposit: EUR 300 per accommodation, per stay
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 1.57 per person, per night. This tax does not apply to children under 18 years of age.
Cleaning fee: EUR 45 per accommodation, per stay
Administrative fee: EUR 18 per accommodation, per stay
Optional extras
Early check-in can be arranged for an extra charge of EUR 30 (subject to availability)
Late check-in between 8:00 PM and 9:00 AM can be arranged for an extra charge of EUR 9
Late check-out can be arranged for an extra charge of EUR 30 (subject to availability)
Housekeeping is offered for an extra charge
Renovations and closures
The following facilities will be closed during March, April, May, October, and November:
Fitness facilities
Sauna
Swimming pool
Children & extra beds
Cribs/infant beds are available for EUR 20.0 per stay
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 9 per pet, per day
Pool, spa, & gym (if applicable)
Pool access available from 4:00 PM to 8:00 PM
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated there is a smoke detector on the property.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Résidence Les Balcons de l'Yse Aparthotel Luz-Saint-Sauveur
Frequently asked questions
Does Résidence Les Balcons de l'Yse offer free cancellation for a full refund?
Yes, Résidence Les Balcons de l'Yse does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Résidence Les Balcons de l'Yse?
Yes, there's an indoor pool and a children's pool. Guests have pool access from 4:00 PM to 8:00 PM.
Are pets allowed at Résidence Les Balcons de l'Yse?
Yes, cats and dogs are welcome. There's a charge of EUR 9 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
Is parking offered on site at Résidence Les Balcons de l'Yse?
Yes, there's free self parking.
What are the check-in and check-out times at Résidence Les Balcons de l'Yse?
Check-in start time: 4 PM; Check-in end time: 8 PM. There's a charge of EUR 30 for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of EUR 30 (subject to availability). Contactless check-in and check-out are available.
What is there to do at Résidence Les Balcons de l'Yse and nearby?
Have fun with nearby activities like hiking and mountain biking. Enjoy a swim in the indoor pool or use the aparthotel's other amenities, which include a sauna and a fitness center.
Does Résidence Les Balcons de l'Yse have a kitchen or kitchenette?
Yes, there is a kitchenette which also includes a stovetop, a refrigerator, and a microwave.
Does Résidence Les Balcons de l'Yse have any outdoor private spaces?
Yes, each apartment features a balcony.
What's the area around Résidence Les Balcons de l'Yse like?
Résidence Les Balcons de l'Yse is a short 9-minute walk from Col du Tourmalet and 11 minutes' walk from Templar Church of Luz-Saint-Sauveur.
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Reviews
Résidence Les Balcons de l'Yse Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.8
Cleanliness
9.2
Location
8.4
Staff & service
8.6
Property conditions & facilities
Reviews
Verified
8/10 Very good
Dec 30, 2024
Perfectly located between key stations. Afoordable price.
Damien
Damien, 3-night trip
Verified
10/10 Exceptional
Jul 16, 2023
Great views. Comfortable stay.
Laura
Laura, 2-night trip
Verified
10/10 Exceptional
Sep 4, 2025
Rooms with great views and bike storage. Very nice place. Reception most helpful.
ALEXANDER
ALEXANDER, 4-night trip
Verified
10/10 Exceptional
Aug 5, 2025
sublime service and picturesque
Staff mathieu and alice were absolutely fantastic and were excellent support and advocates. it's a stroll to the village; plenty space parking. great wifi and the rooms just right size with great doonas/quilts. and hikes and walks within walking distance
janice
janice, 6-night trip
Verified
8/10 Very good
Jul 7, 2023
Amenities and staff were fantastic and the flat lovely and well-equipped. The view from the terrace was great! Given that it was on the more expensive side it would be nice if cleaning could be included in the price, though we understand it is not in usual to have to clean apartments prior to checkout in this area.
Ruth
Ruth, 2-night trip
Verified
8/10 Very good
Aug 13, 2023
Super personnel
LAURENT
LAURENT, 7-night trip
Verified
6/10 Good
Mar 4, 2026
Bonjour,
Le logement n’était pas réellement propre à notre arrivée… De la poussière, des cheveux, un peu de terre…
Un seul rouleau de papier toilette dans un appartement pour huit. Un four micro-ondes minuscule. Pas d’éponge, pas de produits vaisselle… Une seule tablette lave-vaisselle.
Louis
Louis, 2-night trip
Verified
10/10 Exceptional
Jan 6, 2026
Bien
Pascal
Pascal, 2-night trip
Verified
8/10 Very good
Sep 28, 2025
Tres bien manque un peu d équipements ustensils cuisine.
jean
jean, 4-night trip
Verified
6/10 Good
Aug 18, 2025
Un très bel accueil de la jeune fille de la réception. Encore merci à elle
En revanche un fort décalage entre la vue de la chambre, ou devrais je dire l’absence de vue et les photos lors de la réservation. Nous nous attendions à la vue présentée sur le site (chaîne des Pyrénées). Or notre chambre était au moins 1…..derrière le bâtiment, avec vue sur la terrasse des voisins. Il aurait été préférable d’annoncer directement qu’il y avait cette éventualité lors de la réservation.
Eric
Eric, 3-night trip
Verified
10/10 Exceptional
Aug 12, 2025
Bel établissement
Très bon établissement, par contre une voiture ou un vélo sont nécessaires car un peu au dessus de la ville.
Belle piscine, 1 ou 2 transats en plus serait appréciable.
Christine
Christine, 4-night trip
Verified
8/10 Very good
Feb 2, 2025
Agréable
Séjour agréable. Petit studio idéal pour deux
Karima
Karima, 2-night trip
Verified
10/10 Exceptional
Sep 17, 2024
Nickel
Ras personne qui gère les lieux, à l'ecoute,attentif et réactif
David
David, 2-night trip
Verified
8/10 Very good
Aug 6, 2024
Appartement spacieux et confortable. Vue magnifique sur le village de Luz. Petit bémol sur la salle de bain : peinture et joints à rafraichir, pas de WC séparé (alors qu'il y aurait la place), un toute petite vasque sans miroir ni étagère pour poser les affaires.
Guillaume
Guillaume, 2-night trip
Verified
10/10 Exceptional
Jul 23, 2024
Appartement agréable, propre avec un balcon et sa vue sur les montagnes.
Le petit plus , l' accès à une piscine intérieure, une salle de sport et un billard.
Le personnel est agréable et est à notre ecoute.
Nous recommandons.
joel
joel, 2-night trip
Verified
4/10 Fair
Feb 18, 2024
Nous avons été très surpris dès notre arrivée car nous pensions bénéficier des services d’un hôtel (comme indiqué sur la fiche Google) mais il n’en est rien! pas de petits déjeuner, pas de restauration, il faut faire son ménage, faire les lits et le strict minimum ( produit vaisselle, éponge,..) à dû être réclamé sinon rien. Le prix est beaucoup trop élevé pour le service rendu! Surtout que des frais de gestion supplémentaires vous sont demandés sur place, la prestation ne vaut absolument pas le prix. Le seul point positif est l’endroit plutôt agréable et la vue. Pour le reste, passez votre chemin.
Schindler
Schindler, 2-night trip
Verified
6/10 Good
Jan 2, 2024
Manque de place de parking, pas de four dans l’appartement
Verified traveler
3-night trip
Verified
10/10 Exceptional
Jan 1, 2024
Séjour en familles
Week-end à 8 (2 couples avec 4 enfants), l’appartement était propre, avec un grand balcon et une très jolie vue. Très bien adapté pour 2 familles avec ses 2 salles de bain.
La piscine et le sauna sont très appréciables après une journée sur les pistes.
Très satisfait
Anthony
Anthony, 2-night trip
Verified
10/10 Exceptional
Sep 17, 2023
Très bien situé
marie-josée
marie-josée, 4-night trip
Verified
10/10 Exceptional
Aug 24, 2023
Tuvimos un problema en la habitación asignadas sin dudar nos realojaron en un apartamento superior, con más plazas y servicios sin cargo alguno.
Muy agradecidos por la decisión y atención del encargado o propietario .
Si se da la ocasión volveremos sin duda.
Gracias .
MIKEL
MIKEL, 2-night trip
Verified
6/10 Good
Aug 3, 2023
Belle vue
L’appartement n’était pas nettoyé (sol sale, toile d’araignée)
La literie n’était pas confortable matelas plus sur matelas (beaucoup trop mous)
DOS SANTOS
DOS SANTOS, 3-night trip
Verified
10/10 Exceptional
Mar 7, 2023
séjour très agréable, logement propre et bien équipé, parking, piscine de bonne taille avec vue sur la montagne
adeline
adeline, 3-night trip
Verified
10/10 Exceptional
Mar 6, 2023
Parfait
Parfait
pierre
pierre, 2-night trip
Verified
8/10 Very good
Feb 19, 2023
Jolie residence tres propre. Nous etions dans un appartement gamme confort pour quatre, entièrement rénové, bien équipé. Tres bonne literie. Le seul bemol, il faudrait un pru plus de rangements pour quatre. Sinon très bien.
Anne
Anne, 2-night trip
Verified
10/10 Exceptional
Feb 14, 2023
Parfait
Hébergement parfait pour visiter les environs
Je recommande vivement