Atelier is beautiful and well- maintained. The staff is friendly and focused on customer service. The beach is private... there are no merchants wandering in to sell you something. There are multiple restaraunts with food choices across a wide spectrum.. I recommend this place highly
John
John,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 17 日
Everything was perfect. They cleaned everyday, sometimes multiple times, every single employee always greeted us kindly even the people fixing up the place, the food was top notch and I won’t go anywhere else in Mexico now!
We absolutely LOVED Atelier. We’ve been to Cancun many times and we’re done trying different hotels.
Sara
Sara,4 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 13 日
Excelente servicio en Bar de la Calle de Irvin. También en Playa excelente atención de Alberto. En general no hay queja de nada. Recomendado al 100. Definitivamente vale la pena. Todos los Restaurantes deliciosos, bares, etc
ANGELICA
ANGELICA,5 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 12 日
A place that you must experience
Was the best service I have ever experienced. The staff are amazing.
Sangwon
Sangwon,3 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 11 日
The property and grounds were amazing!
JuTone
JuTone,3 晚结伴旅行
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 10 日
Perfect
Tyler
Tyler,6 晚结伴旅行
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 8 日
Best resort I’ve ever been to in my life
yue
yue,2 晚结伴旅行
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 8 日
Jenna
Jenna,5 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 8 日
Alejandro
Alejandro,5 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 8 日
The hotel was excellent and the only reason they are not getting 5 stars is because of an issue with the TV. The local stations are all in spanish which I would assume. However, the TV's are old so you have no options to remotely connect to netflix or any.other options. Both the butlers we had were great and tried to fix it with no luck. The restaurants require reservations so the first night since we didnt have reservations we did room service. The food was ok, but would not and did not order again. The Italian restaurant was amazing and if you can sit outside the view is unbeatable! We also tried the Asian and Japanese restaurants ans they both were good as well. The cabanas at the beach are first come first serve, but we always found one available when we wanted it. I recommend the resort. We did the upgraded option, so i am not sure what comes with different levels.