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Conrad Hangzhou

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Experience the essence of luxury at Conrad Hangzhou, where you can unwind in style with a massage or aromatherapy treatment. Enjoy meals at one of three on-site restaurants, connect to WiFi in public areas, and take advantage of an indoor pool and 24-hour health club.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Free parking
  • Free WiFi
  • Restaurant
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • 24-hour health club
  • Hot tub
  • 24-hour room service
  • Massage/treatment rooms
  • Conference center
  • Business center
  • 8 meeting rooms

Feel at home (6)

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Separate bathtub and shower
  • Television
  • Terrace
  • Daily housekeeping
The current price is CNY1,156
CNY1,348 total
includes taxes & fees
Jun 2 - Jun 3

Why we love this property

Work and play perfection
This hotel sits in a business district connected to shopping. A business center with meeting rooms awaits, while spa services and massages refresh after work.
Dining extravaganza
This hotel boasts 3 restaurants and a bar for culinary explorers. The buffet breakfast offers a delicious start to each morning's adventure.
Wellness retreat bliss
The hotel's full-service spa offers daily body treatments, massages, and facials. A sauna, hot tub, and 24-hour health club await for complete rejuvenation.

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for King Deluxe Room

King Deluxe Room | View from room

King Deluxe Room

  • City view
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for King Deluxe Suite

King Deluxe Suite | View from room

King Deluxe Suite

  • City view
  • 82 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for King Deluxe River View Room

King Deluxe River View Room | View from room

King Deluxe River View Room

8.0 out of 10
Very good
(1 review)
  • River view
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for King Executive Room

King Executive Room | View from room

King Executive Room

  • City view
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for King Accessible Room

King Accessible Room | Bathroom | Separate tub and shower, jetted tub, rainfall showerhead

King Accessible Room

  • City view
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for King Conrad Suite

King Conrad Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar

King Conrad Suite

  • City view
  • 112 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for King Presidential Suite

King Presidential Suite | Living area | 55-inch TV with cable channels, MP3 dock

King Presidential Suite

  • City view
  • 281 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Queen Double Deluxe Room

View from room

Queen Double Deluxe Room

  • City view
  • 50 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Queen Double Deluxe River View Room

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Queen Double Deluxe River View Room

  • River view
  • 50 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Queen Double Executive Room

Queen Double Executive Room | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Queen Double Executive Room

  • City view
  • 50 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Twin Deluxe Room

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Twin Deluxe Room

  • City view
  • 50 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Twin Deluxe River View Room

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Twin Deluxe River View Room

  • River view
  • 50 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive King River View Room

Executive King River View Room | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Executive King River View Room

  • River view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Queen River View Room

Executive Queen River View Room | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Executive Queen River View Room

  • River view
  • 50 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for King Premium Room

King Premium Room | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar

King Premium Room

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family-friendly Queen Double Room

55-inch TV with cable channels, MP3 dock

Family-friendly Queen Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds

View all photos for Premium Twin Room

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Premium Twin Room

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

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The price is CNY750
CNY875 total
includes taxes & fees
May 31 - Jun 1
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About the neighborhood

Map
228 Xinye Road, Jianggan District, Hangzhou, 310016

What's nearby

  • Hangzhou City Planning Exhibition Hall - 1 min walk - 0.2 km
  • Raffles City Hangzhou - 3 min walk - 0.3 km
  • Hangzhou Grand Theatre - 6 min walk - 0.5 km
  • MIXC Mall - 10 min walk - 0.9 km
  • Chongyi Church - 2 min drive - 2.3 km

Getting around

  • Hangzhou (HGH-Xiaoshan Intl.) - 26 min drive
  • Hangzhou Railway Station (HZD) - 9 min drive
  • Hangzhou Station - 11 min drive
  • East Railway Station (East Square) Station - 13 min drive
  • Jiangjin Road Station - 19 min walk
  • Qianjiang Road Station - 26 min walk
  • Citizen Center Metro Station - 28 min walk

Restaurants

  • ‪量子咖啡 - ‬17 min walk
  • ‪Executive Lounge - ‬2 min walk
  • ‪老头儿油爆虾 - ‬2 min drive
  • ‪新发现餐厅 - ‬17 min walk
  • ‪KFC 肯德基 - ‬2 min drive

About this property

Conrad Hangzhou

  • At Conrad Hangzhou, you'll be within a 10-minute drive of West Lake and Wushan Night Market. You can grab a bite to eat at one of the 3 restaurants and visit the spa to be pampered with deep-tissue massages, body wraps, or aromatherapy. An indoor pool, a bar/lounge, and a 24-hour health club are other highlights at this luxurious hotel.

At a glance

DONE

Hotel size

    • 306 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • WiFi and wired internet access in rooms*
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite parking limited
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 6:30 AM–11:00 AM on weekends
  • 3 restaurants
  • Bar/lounge
  • Free reception (select days)
  • 24-hour room service

Traveling with children

  • Grocery/convenience store

Working away

  • Business center
  • 8 meeting rooms
  • Conference center (17287 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free grocery shopping service
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • 24-hour health club
  • An indoor pool
  • Full-service spa
  • Hot tub
  • Massage/treatment rooms
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible path to elevator
  • Bathroom emergency pull cord
  • Doorbell and phone notification
  • Well-lit path to entrance

Room amenities

Be entertained

  • 55-inch TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Espresso maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Soundproofed rooms
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Partially open bathroom
  • Jetted bathtub
  • Separate bathtub and shower
  • Rainfall showerhead
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • WiFi and wired internet for a surcharge
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Conrad Spa has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Fees & policies

Optional extras

  • WiFi is available in guestrooms for CNY 40
  • Wired internet access is available in guestrooms for an extra charge
  • Buffet breakfast is offered for an extra charge of approximately CNY 193.2 for adults and CNY 96.6 for children

Children & extra beds

  • Rollaway beds are available for CNY 419.76 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 10:00 PM
  • Children under 18 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Also known as

Conrad Hangzhou Hotel

Conrad Hangzhou Hotel

Conrad Hangzhou Hangzhou

Conrad Hangzhou Hotel Hangzhou

Frequently asked questions

Does Conrad Hangzhou offer free cancellation for a full refund?

Yes, Conrad Hangzhou does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Conrad Hangzhou?

Yes, there's an indoor pool. Guests have pool access from 10:00 AM to 10:00 PM.

Are pets allowed at Conrad Hangzhou?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Conrad Hangzhou?

Yes, there's free self parking. Parking spots may be limited.

What are the check-in and check-out times at Conrad Hangzhou?

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM. Check-out time is noon. Contactless check-in and check-out are available.

What is there to do at Conrad Hangzhou and nearby?

Conrad Hangzhou has a spa and an indoor pool, as well as a 24-hour health club.

Are there restaurants at or near Conrad Hangzhou?

Yes, there are 3 onsite restaurants.

Does Conrad Hangzhou have rooms with private hot tubs?

Yes, each room has a jetted bathtub.

What's the area around Conrad Hangzhou like?

Conrad Hangzhou is a short 18-minute walk from MIXC Mall and 17 minutes' walk from Raffles City Hangzhou.

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Reviews

Conrad Hangzhou Reviews

9.6

Exceptional

9.8

Cleanliness

9.2

Location

9.6

Staff & service

9.4

Property conditions & facilities

Reviews

Verified

10/10 Exceptional

Amazing hotel, dont miss the mall , you literally have everything there, shopping food and so much more I felt home and the staff so welcoming and amazing ppl
Mohamed, 2-night trip
Verified

10/10 Exceptional

Great new modern hotel with amazing staff! Clean, great options for breakfast Room very comfortable I love it!
Mohamed, 3-night trip
Verified

10/10 Exceptional

The staff are very helpful, high standard hospitality, Nice room, ample space, comfortable beddings Nice view from room with its good location
Chuen Lai, 1-night trip
Verified

10/10 Exceptional

Good service

excellent room service, clean and warm welcome
Jialan, 2-night trip
Verified

10/10 Exceptional

The hotel is super luxury, got a room on the 43rd floor with an amazing view. Very clean, quiet and comfortable. It's right next to an upscale shopping mall with good dining options. Overall, super happy, would stay there again!
Stoyan, 2-night trip
Verified

10/10 Exceptional

Amazing hotel. Everything just exceeded our expectations. Great room, amazing service from every staff in the hotel, good facilities, great placement, great view, good restaurants insiden the hotel. No complaints at all - it was even reasonable price compared with nearby hotels.
Christian, 3-night trip
Verified

10/10 Exceptional

It’s really a very good hotel in this area
canson, 2-night trip
Verified

10/10 Exceptional

I would highly recommend this hotel to my friends and I myself would definitely choose this hotel whenever I visit Hangzhou again.
Tina, 1-night trip
Verified

10/10 Exceptional

Great views and best lobby bar for quiet quality time
susan valerie, 2-night trip
Verified

10/10 Exceptional

Modern hotel with good breakfast. 10/10 would recommend.
Stephen, 1-night trip
Verified

10/10 Exceptional

Excelente
1-night trip
Verified

10/10 Exceptional

Nice
Dawei, 2-night trip
Verified

10/10 Exceptional

All just fine!
Bart, 1-night trip
Verified

10/10 Exceptional

Everything is great. Except the ciggarete smoke comes to our toilet.
Dewi Mimie, 2-night trip
Verified

10/10 Exceptional

good
wentao, 1-night trip
Verified

4/10 Fair

It’s not Conrad service we knew.
1-night trip
Verified

2/10 Poor

Heavy cigarette smell in the room. Someone smoke in next room and the smell go into my room. Have complained to Hotel. They do nothing but try to comfort me to offer room change. They are unwilling to find out root cause to stop it. The way they handling complaint is not deserved 5 star rating. The ventilation system is extremely poor. The smoke detector cannot detect smoking inside the room. Extremely disappointed.
Man Kwong, 5-night trip
Verified

4/10 Fair

早餐需要排队的酒店还是第一次见。员工数量也明显不足，员工服务完全不到位，经常急匆匆的。
Xiaohan, 1-night trip
Verified

6/10 Good

好
Wai Ming, 3-night trip
Verified

10/10 Exceptional

員工友善
Wan Ting, 3-night trip
Verified

10/10 Exceptional

깔끔 출장숙소로 다녀왔어요

깔끔하고 야경이좋은곳
nifur, 2-night trip
Verified

10/10 Exceptional

溫馨

客房乾淨，服務人員觀查細微，以客為尊
Shih Chih, 2-night trip
Verified

10/10 Exceptional

非常好的一家，下次会再来

整个服务，硬件都是很好，行政套房的调酒更是好喝！
1-night trip
Verified

8/10 Very good

服務非常好

有些工作人員會說粵語，他們提供的服務非常好。 所有員工見到您時保持微笑。
choy, 3-night trip
Verified

10/10 Exceptional

항주 최고의 호펠

view가 좋고 친절하며 아침도 맛있게 했습니다. 다음에 다시 오고 싶네요.
Byung Je, 1-night trip