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Hotel Neustädter Hof

4.0 star property
Mountain hotel in Schwarzenberg/Erzgeb. with spa and restaurant

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Photo gallery for Hotel Neustädter Hof

Front of property
Sauna
Sundeck
Signature Suite | 1 bedroom, hypo-allergenic bedding, down comforters, minibar
Daily buffet breakfast (EUR 20.50 per person)
Remodeled in 2023, Hotel Neustädter Hof offers a tranquil retreat with a garden, laundry facilities, and an on-site spa. Guests can unwind at the bar or gym and stay connected with free WiFi; additionally enjoy access to an elevator, meeting rooms, tour/ticket assistance as well as a banquet hall.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Electric vehicle charging point
  • Bar
  • Ski facilities
  • Parking available
  • Spa

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Breakfast available
  • Ski storage
  • Ski passes
  • Fitness center
  • Sauna
  • Self parking
  • 3 meeting rooms
  • Terrace
  • Garden

Feel at home (6)

  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
  • Elevator
The current price is CNY742
CNY794 total
includes taxes & fees
Jun 28 - Jun 29

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Junior Suite

Junior Suite | 1 bedroom, hypo-allergenic bedding, down comforters, minibar

Junior Suite

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Heating
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 33 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Murphy Bed

View all photos for Superior Single Room

Superior Single Room | Room amenity

Superior Single Room

Highlights

Soundproofed
Heating
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2023
Separate bedroom
Down duvet
  • 22 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, hypo-allergenic bedding, down comforters, minibar

Superior Double Room

Highlights

Soundproofed
Heating
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2023
Separate bedroom
Down duvet
  • 22 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Economy Double Room

Economy Double Room | 1 bedroom, hypo-allergenic bedding, down comforters, minibar

Economy Double Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Heating
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2023
Separate bedroom
Down duvet
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Signature Suite

Signature Suite | 1 bedroom, hypo-allergenic bedding, down comforters, minibar

Signature Suite

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Heating
Smart TV
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Single Room

Classic Single Room | 1 bedroom, hypo-allergenic bedding, down comforters, minibar

Classic Single Room

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Heating
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2023
Separate bedroom
Down duvet
  • 20 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Economy Single Room

Economy Single Room | Street view

Economy Single Room

Highlights

Soundproofed
Heating
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2023
Separate bedroom
Down duvet
  • 18 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Double Room

Classic Double Room | 1 bedroom, hypo-allergenic bedding, down comforters, minibar

Classic Double Room

8.0 out of 10
Very good
(3 reviews)

Highlights

Soundproofed
Heating
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2023
Separate bedroom
Down duvet
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

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About the neighborhood

Map
Grünhainer Str. 24, Schwarzenberg/Erzgeb., 08340

What's nearby

  • Schwarzenberg Castle - 15 min walk - 1.3 km
  • Sparkassen-Ore Mountains Stadium - 12 min drive - 10.0 km
  • Greifensteine Water Park - 24 min drive - 21.3 km
  • Eibenstock Dam - 26 min drive - 20.0 km
  • Fichtelberg Ski Resort - 35 min drive - 28.8 km

Getting around

  • Karlovy Vary (KLV-Karlovy Vary Intl.) - 68 min drive
  • Dresden (DRS) - 96 min drive
  • Schwarzenberg (Erzgeb) Station - 11 min walk
  • Schwarzenberg-Neuwelt Station - 24 min walk
  • Schwarzenberg Halt - 26 min walk

Restaurants

  • ‪Restaurant Pizzeria Rrush - ‬12 min walk
  • ‪Hotel und Restaurant Danelchristelgut - ‬9 min drive
  • ‪Gaststätte Spiegelwaldbaude König-Albert-Turm - ‬8 min drive
  • ‪De Gute Stub´ - ‬18 min walk
  • ‪Berggasthof Haus Fürstenberg - ‬8 min drive

About this property

Hotel Neustädter Hof

Located near a train station, Hotel Neustädter Hof is a great choice for a stay in Schwarzenberg/Erzgeb.. After getting a workout at the fitness center, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. A sauna, a terrace, and a garden are other highlights.

Languages

English, German

More about this property

VISIBILITY

At a glance

Hotel size

    • 72 rooms
    • Arranged over 4 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 10:30 PM
    • Contactless check-in available
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available
    • Late check-out subject to availability

Special check-in instructions

    • The front desk is open daily from 6:30 AM - 10:30 PM
    • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • Prior to arrival, you must complete online registration via a secure link
    • If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets allowed (dogs only)*
    • Service animals welcome

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))

Parking

    • Uncovered onsite self parking (EUR 9 per day; includes in/out privileges)
    • Covered onsite extended parking (EUR 15 per day)
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 7:30 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge

What to do

  • Ski passes
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Ski lessons nearby
  • Hot springs nearby

Working away

  • 3 meeting rooms

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Ski storage

Facilities

  • Built in 1910
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • Shopping mall on site
  • Full-service spa
  • Sauna
  • Banquet hall
  • Traditional architecture

Accessibility

  • Elevator
  • Elevator door width (inches): 69
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Front entrance ramp
  • Well-lit path to entrance
  • Area rugs in room
  • Tile flooring in public areas
  • Hardwood flooring in public areas
ROOM

Room amenities

Home comfort

  • Heating
  • Minibar

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))

More

  • Daily housekeeping
  • In-room safe
STAR_OUTLINE

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna. The spa is open daily.
MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Spa fee: EUR 10.00 per person, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 20.50 for adults and EUR 10 for children
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 22 to December 31:
  • Bar/Lounge
  • Dining venue(s)
The following facilities are closed on Sunday:
  • Dining venue(s)

Children & extra beds

  • Cribs/infant beds are available for EUR 15.0 per day
  • Rollaway beds are available for EUR 45.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 15 per pet, per day

Parking

  • Uncovered self parking costs EUR 9 per day with in/out privileges
  • Covered extended parking costs EUR 15 per day

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
Cashless transactions are available.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Also known as

Neustädter Hof Schwarzenberg/Erzgeb.
Hotel Neustädter Hof Schwarzenberg/Erzgeb.
Hotel Hotel Neustädter Hof Schwarzenberg/Erzgeb.
Hotel Hotel Neustädter Hof
Neustädter Hof Schwarzenberg/Erzgeb.
Schwarzenberg/Erzgeb. Hotel Neustädter Hof Hotel
Neustädter Hof
Hotel Neustädter Hof Hotel
Hotel Neustädter Hof Schwarzenberg/Erzgeb.
Hotel Neustädter Hof Hotel Schwarzenberg/Erzgeb.
HELP_OUTLINE

Frequently asked questions

Does Hotel Neustädter Hof offer free cancellation for a full refund?

Yes, Hotel Neustädter Hof does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Neustädter Hof?

Yes, dogs are welcome. There's a charge of EUR 15 per pet, per day. Service animals are exempt from fees.

Is parking offered on site at Hotel Neustädter Hof?

Yes. Self parking costs EUR 9 per day. Extended parking costs EUR 15 per day. Electric vehicle charging is available.

What are the check-in and check-out times at Hotel Neustädter Hof?

Check-in start time: 3:00 PM; Check-in end time: 10:30 PM. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.

What is there to do at Hotel Neustädter Hof and nearby?

During the winter, enjoy nearby recreation like skiing and return when the snow melts for hiking and mountain biking. Additional recreation nearby includes hot springs, casino gaming, and spelunking. Indulge in a treatment at the spa and enjoy other amenities such as a sauna and a fitness center. Hotel Neustädter Hof also has a garden.

Are there restaurants at or near Hotel Neustädter Hof?

Yes, there's an onsite restaurant.

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Hotel Neustädter Hof Reviews

Reviews

9.0

Wonderful

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Thank you for welcoming us. Thank you for telling us about the added charges up front so we could adjust our accounts to pay for the hotel and parking lot. Thank you for having 2 parking options. Thank you for the wonderful breakfast buffet!
Donna, 1-night trip

10/10 Exceptional

Nettes Hotel mit super netten und aufmerksamen Personal.
Miryam, 2-night trip

10/10 Exceptional

Rundum sehr schönes Hotel inklusive Restaurant. Nur die Zimmereinrichtung ist noch etwas altmodisch und technisch nicht sehr hochwertig (kein Smart-TV; Kabeltelefon; keine Chipkarte, sondern schwere Schlüssel zum Tür aufschließen).
Michelle, 2-night trip

10/10 Exceptional

Hans-Dieter, 1-night trip

10/10 Exceptional

Einfach super freundlich Gerne wieder
1-night trip

10/10 Exceptional

Ich habe den Kurzaufenthalt im Hotel sehr genossen. Das Zimmer war wunderschön. Das Frühstücksbuffet war ein Traum. Das Personal war sehr, sehr freundlich und entgegenkommend. Ich hatte dann auch noch den Luxus, den Saunabereich exklusiv nur für mich zu haben. Ein absoluter Tipp, besonders wenn man alleine reist.
Barbara, 2-night trip

10/10 Exceptional

Schönes Hotel, netter Service. Schönes Bad. Gerne wieder
Timo, 3-night trip

10/10 Exceptional

Dennis, 3-night trip

8/10 Very good

Mark, 1-night trip

10/10 Exceptional

Der Aufenthalt war eigenlich schön. Wir hatten ein zimmer zur strasse, das war nicht so toll, weil es ganz schön laut war. Auch in der nacht. Deshalb konnte man kein fenster offen lassen. Und das bei der hitze. Der service war super. Das Frühstückangebot war toll.
christian, 6-night trip

10/10 Exceptional

Es war alles bestens, ich würde jederzeit wieder kommen.
Manuel, 4-night trip

6/10 Good

Sehr laut, habe kein Auge zugemacht. Fenster musste man aber aufgrund der unerträglichen Wärme öffnen. Frühstück ok.
Jana, 1-night trip

4/10 Fair

Habe kein Auge zugemacht, Straßenlärm ist wirklich störend. Fenster zu schließen war leider keine Option, da es im Zimmer extrem warm und stickig war. Bettdecke viel zu dick für Sommer. Frühstück war ok.
Sarah, 1-night trip

10/10 Exceptional

Hamza, 1-night trip

8/10 Very good

Dennis, 4-night trip

10/10 Exceptional

Andreas, 1-night trip

10/10 Exceptional

Mats, 2-night trip

10/10 Exceptional

gerne wieder !!

Es war Alles super , ein sehr schönes Zimmer das Personal sehr freundlich und das Frühstück auch super !!
Einzelzimmer
Blick aus dem Fenster
siegfried, 6-night trip

10/10 Exceptional

1-night trip

10/10 Exceptional

Stefan, 2-night trip

10/10 Exceptional

Es war sehr sauber und die Betten top. Das Restaurant hatte nicht so viel Auswahl, aber das ist ja auch Geschmacksache. Der Service war super, das Personal super freundlich und der Aufenthalt einfach top.
Lisa-Marie, 2-night trip

8/10 Very good

Dennis, 3-night trip

10/10 Exceptional

Heel net hotel en vriendelijk personeel. Diner (tegen extra betaling) in het hotel is lekker en met mooi opgemaakte borden en met hele nette bediening.
KJ, 2-night trip

10/10 Exceptional

Superior Zimmer war ruhig gelegen. Parkplätze waren vorhanden. Frühstück war ausgezeichnet. Personal sehr freundlich.
Daniel, 1-night trip

8/10 Very good

Michael, 2-night trip