This is the 2nd time I stayed in this hotel within two weeks. Appreciated the location, services and facilities very much! The checkin took longer time than expected as there was only one staff on duty at around 5:30pm for a long queue. I especially would like to thank Muriel at the reception and Mehdi at the spa who’re very helpful and friendly. A very pleasant stay and will sure come back for my next visit to London.
Mei Chun
Mei Chun,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 25 日
Mei Chun
Mei Chun,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 24 日
Convenient with lovely pool and gym
Very convenient location right across Hatton Cross subway. I especially like their gym, swimming pool and spa, and sauna/steam room as well. Very good size, clean and neat. Bed is very comfy, breakfast has plenty varieties of food, all western though.
Mei Chun
Mei Chun,3 晚行程
Hotels.com真实住客点评
2/10 很差
2024 年 10 月 19 日
Hui-ching
Hui-ching,1 晚行程
Hotels.com真实住客点评
2/10 很差
2024 年 7 月 20 日
Very bad experience in the hotel and bad support .
i had been downgraded my family room to twins room. Hotel manager said that all same grade room is all occupied. contact Hotels online customers service. they can’t even provide any support to me. And can’t give back the price difference between family room to twins room.
Yuk
Yuk,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 7 月 8 日
Shiu Hin
Shiu Hin,1 晚行程
Expedia真实住客点评
8/10 很好
2024 年 7 月 6 日
The hotel is good for lay over and have an onward flight the next day. It is very easy to and from airport and the underground is free of charge for 1 stop from Heathrow. Highly recommend!
Mui Ying
Mui Ying,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 9 月 23 日
Great hotel, Good value for money.
We had an overnight stay before and after our holiday flights. Booked a standard room but was upgraded on both occasions. Rooms are not huge but plenty big enough for a short stay. Rooms were clean tidy and well appointed. General hotel is very nice with very nice Bijou Bar and also Skyway Brasserie was great although we didn’t eat in there. Very good value for the quality of accommodation. All staff we spoke with were very friendly and helpful. I would definitely recommend for a short stay before or after a flight.
Neil
Neil,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 9 月 22 日
Walk the extra 50 metres to the Hilton Garden Inn.
This is a new hotel and I thought I’d try it as I’ve stayed in the nearby Hilton. Everything about this hotel was a bit off. The hotel entrance closest to the underground station had a closed reception so it was necessary to walk the entire length of the hotel to get to reception. On the room floors the signage was just plain wrong, for example pointing to lifts that didn’t exist or numbering of rooms that wasn’t correct. There were light fittings not working or loose and there was a weird smell in the corridors. There were also quite a few room doors on my floor which were permanently a little ajar which made the hotel feel slightly creepy. The room itself was ok, comfortable enough. Breakfast was … interesting. I came to breakfast just after nine and was told that I could only sit in one part of the dining hall because they were setting up for dinner. The coffee machines were not working and the food selection was poor, both in choice and quality. The manager also chastised his staff in front of me a couple of times which I thought was a bit unprofessional. While I didn’t feel unsafe I definitely felt uncomfortable in this hotel. I won’t be back.
A M
A M,3 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 9 月 22 日
Wth less than 24 hrs notice the hotel informed me they had over booked the hotel and moved my booking to a different hotel. This hotel wasn't as good, in my opinion and was further away from the parking I was using. I tried to contact the hotel but had no reply. Still 3 weeks later they have to replied
joe
joe,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 9 月 20 日
Not again - not a good experience
The Atrium hotel had closed completely and they sent me to the Radisson which was not close to the tube at all and did not have quick access to my reservation and we were given a room at the Radisson that was run Down - bathroom had several rústy áreas and a HUGE spider came running at me as i washed my hands - I don’t generally leave a review if it was poor but this was beyond ridiculous. The Radisson Conference at Heathrow needs a lot of work
LORI
LORI,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 9 月 16 日
Alan
Alan,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 9 月 15 日
Mark
Mark,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 9 月 13 日
Robert
Robert,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 12 日
Sharon
Sharon,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 9 月 9 日
Hotel itself was good and good facilities but it was limited and in the middle of nowhere. Service was great though and the hotel potentially cater for lack of things around it by adding it to the Hotel features itself
Jiban
Jiban,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 9 月 7 日
Our stay was moved to Radisson Red due to something wrong at the facility.
Amarjit
Amarjit,2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 9 月 6 日
Ryan
Ryan,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 9 月 2 日
More like a 2 star at best
Our stay in general was fine but there is something very odd about this hotel is being run. The restaurant was empty apart from us and the waitress didn’t seem to know what she was doing or be capable of communicating in English. The drinks orders were wrong and the beer was out. Some of the signs point in the wrong direction and there was a security guard stopping us from using the stairs past the 2nd floor. Adding a service charge in the restaurant was a bit extortionate. I wouldn’t stay here again, unfortunately.
Andrew
Andrew,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 30 日
Nyen Wee
Nyen Wee,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 29 日
Siri
Siri,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 27 日
Ellen
Ellen,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 26 日
Voyage Londre
Nous sommes arrivé plus tôt et il nous ont donné notre chambre avant sans frais…. L’hôte est super bien situé pour le métro..cetait très tranquille malgré que nous étions directement sur la piste nous n’avons pas souper mais j’y retournerai certains