In the heart of the shopping district, The Palace Guest House welcomes you with its lush garden and international cuisine at Florence restaurant. Enjoy breakfast, lunch, or dinner in a cozy atmosphere and stay connected with WiFi. With multilingual staff on hand to assist you 24/7 and dry cleaning services available for added convenience.
When visiting Harare, The Palace Guest House is a great choice to consider. For a bite to eat, guests can check out Florence, which serves international cuisine and is open for breakfast, lunch, and dinner. Other features include a bar/lounge and a garden. Fellow travelers love the helpful staff.
At a glance
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Hotel size
22 rooms
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Arriving/Leaving
Check-in start time: 10:00 AM; Check-in end time: midnight
Minimum check-in age: 18
Check-out time is 10 AM
Contactless check-out available
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Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
No cribs (infant beds)
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Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Free onsite self parking
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Transfers
Airport shuttle on request (available 24 hours)*
Property amenities
Food and drink
English breakfast (surcharge) each morning 6 AM–9:30 AM
Restaurant
Bar/lounge
Barbecue grills
Shared refrigerator
24-hour room service
Water dispenser
Working away
30 meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Multilingual staff
Facilities
Safe-deposit box at front desk
Garden
Picnic area
Television in common areas
Communal living room
Lockers available
Reception hall
Room amenities
Be entertained
32-inch flat-screen TV
Cable TV channels
Home comfort
Fan
Sleep well
Pillow menu
Soundproofed rooms
Premium bedding
What to enjoy
Balcony
Yard
Individually furnished
Separate dining area
Freshen up
Rainfall showerhead
Shower only
Free toiletries
Towels
Stay connected
Desk
Free WiFi and wired internet
Free local calls
Food and drink
Mini-fridge
More
Daily housekeeping
Connecting/adjoining rooms available
Access via exterior corridors
Special features
Dining
Florence - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: USD 2.00 per person, per night
Optional extras
English breakfast is offered for an extra charge of approximately USD 7 for adults and USD 4 for children
Airport shuttle service is offered for an extra charge of USD 20.00 per vehicle (one-way, maximum occupancy 4)
Children & extra beds
Airport shuttle service for children up to age 18 costs USD 20.00 (one-way)
Guests must contact this property in advance to reserve rollaway/extra beds
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Also known as
Palace Guest House Guesthouse Harare
Palace Guest House Guesthouse
Palace Guest House Harare
Palace Guest House
The Palace Guest House Harare
The Palace Guest House Guesthouse
The Palace Guest House Guesthouse Harare
Frequently asked questions
Does The Palace Guest House offer free cancellation for a full refund?
Yes, The Palace Guest House does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Palace Guest House?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at The Palace Guest House?
Yes, there's free self parking.
Is airport shuttle service offered by The Palace Guest House?
Yes, an airport shuttle is available. The charge is USD 20.00 per vehicle one-way.
What are the check-in and check-out times at The Palace Guest House?
Check-in start time: 10:00 AM; Check-in end time: midnight. Check-out time is 10 AM. Contactless check-out is available.
What is there to do at The Palace Guest House and nearby?
The Palace Guest House has a picnic area and a garden.
Are there restaurants at or near The Palace Guest House?
Yes, Florence offers international cuisine.
Does The Palace Guest House have any outdoor private spaces?
Yes, every room features a balcony and a yard.
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Reviews
The Palace Guest House Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
7.2
Cleanliness
7.6
Location
7.4
Staff & service
6.6
Property conditions & facilities
Popular mentions
Room
Service staff
Bathroom
Shower
Water
Toilet
Food
Lobby
Gardens
Summer
Reviews
Verified
10/10 Exceptional
Apr 23, 2025
Great location
Sharon
Sharon, 2-night trip
Verified
8/10 Very good
Sep 16, 2025
Property is on main road so public taxi etc are available anytime. It is quiet and very safe place. The garden and exterior landscapes are natural and gives a good feeling to stay near nature
Anil
Anil, 2-night trip
Verified
4/10 Fair
Feb 8, 2026
Everything else was above average but the bathrooms are not maintained at all. Mould everywhere including the handles. There was no cold water, so shower was a nightmare. Since the bedroom was well maintained, an average score would be fair
Kaibos
Kaibos, 1-night trip
Verified
8/10 Very good
Jul 19, 2025
Reccomend
Good , quite atmosphere.Comfortable easy check inn
Verified traveler
1-night trip
Verified
8/10 Very good
Jul 23, 2024
The place is affordable and the staff are really nice and welcoming.the environment is ok
Linda
Linda, 5-night trip
Verified
8/10 Very good
Jul 30, 2024
Good service n the place is clean
Shelton
Shelton, 1-night trip
Verified
8/10 Very good
Apr 13, 2024
Very good services.. Highly recommend the place
Dylan
Dylan, 2-night trip
Verified
10/10 Exceptional
May 11, 2024
Everything was just good the service,place ,property
Priscilla
Priscilla, 1-night trip
Verified
8/10 Very good
Feb 17, 2025
Staff very responsive
Kaibos
Kaibos, 1-night trip
Verified
6/10 Good
Dec 14, 2025
The room was clean n quiet place, the bath towel was old n only one , no tv remote , no complimentary water just tea bags n sugar. The lady at your reception needs to learn proper customer service skills, she was not smiling and looks grumpy. The water tap in the washroom I don’t know if it’s rusty or stained but that doesn’t look okay. The place is okay since I was looking for somewhere far from traffic noise .
Blessing
Blessing, 2-night trip
Verified
6/10 Good
Apr 1, 2024
I just loved the view
Terrence
Terrence, 1-night trip
Verified
10/10 Exceptional
May 12, 2024
Everything in general was good
Priscilla
Priscilla, 1-night trip
Verified
10/10 Exceptional
Sep 30, 2023
Excellent!!!
We visited the palace guest house for 3 nights and we really had an amazing experience.The cleanliness and the service was on point.We'll definitely visit again.The staff is friendly and attentive which made our stay easier and enjoyable
Wadzanayi
Wadzanayi, 2-night trip
Verified
8/10 Very good
Apr 3, 2024
Friendly environment
Mike
Mike, 11-night trip
Verified
10/10 Exceptional
May 22, 2024
The place is generally good nice flowers.clean Rooms
Wonderful Patricia
Wonderful Patricia, 2-night trip
Verified
8/10 Very good
Nov 23, 2023
The garden is very nice and cool to relax having drinks but the chairs and tables needs to replaced. Staff friendly and helpful
Lloyd
Lloyd, 1-night trip
Verified
6/10 Good
Sep 18, 2025
Staff and the surrounding vegetation good.
I loved the surroundings and te hotel location, however when we checked-in the hotel staff had to check out a guest whose payment was delaying, I wondered if that was not , was our booking secure.
The staff was friendly.
The television channels we re fixed and therefore imposed upon us. Imagine we could not watch our favorite channels the whole night and morning. There imposed channel had not news at all.
Gweru Book
Gweru Book, 1-night trip
Verified
6/10 Good
Jan 7, 2024
Basic, affordable
Affordable but basic accommodation. Friendly staff. Some maintenance and renovation would make the rooms more pleasant. Limited television channels but we had good Wi-Fi reception. Overall it was OK for a 2 night stay
Linda
Linda, 1-night trip
Verified
6/10 Good
Feb 14, 2024
The lady at the reception are was very warm and friendly. The in general was very nice. The units on the ground seem to be infested with rats in the ceiling..it was incredibly difficult to fall asleep cause of the scratching in the ceiling wall
Michael
Michael, 1-night trip
Verified
8/10 Very good
Sep 30, 2023
waking up in a quiet environment
even though situated near a busy road there is some quietness you experience in the morning when you wake up. everything was on point from the booking to the check out. good team there. asked for adjustment of time on my breakfast and that was solved without a hustle. it was my first time but will be a regular whenever i'm in the capital
Timothy
Timothy, 1-night trip
Verified
6/10 Good
Nov 28, 2024
Booked executive room for 2 nights. Linen and toiletries were never changed. Access to the executive rooms was disappointing. passing through dangerous paths. Was please with internet speed. hot water was available
Tichatonga
Tichatonga, 2-night trip
Verified
4/10 Fair
Apr 11, 2024
Ventilation of the room I got was good and also reception team was amazing, they were so helpful. Bathroom hot water was on point, really enjoyed taking a warm shower. How ever the WiFi was super slow and later on it just stopped working till we checked out. The network wasn’t strong enough that we couldnt even use it for WhatsApp. During the night there was a lot of noise in the corridor, it was like a brothel through out the night and also cigarette smoke was coming in strong from the room next to us I think it was room number 4. These people are very noisy we didn’t even manage to sleep because they were making a lot of noise. We didn’t find the remote for the TV and also the speakers were not working so there was literally no volume on the Tv. When it comes to entertainment there is really nothing to offer
Tatenda
Tatenda, 1-night trip
Verified
2/10 Poor
Apr 21, 2026
The price it's too high and not worth it you compare with a places that cost R1000 per night,it real needs to be renovated to become a proper place plus u can't those old style blankets please vist other hotels like sun1 en road lodge en see wat u supposed to do
Witness
Witness, 1-night trip
Verified
10/10 Exceptional
Jul 21, 2025
Great stay all the time
Sharon
Sharon, 1-night trip
Verified
10/10 Exceptional
Jul 24, 2025
Wonderful hospitality and the environment is pleasant