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Hotel Am Vitalpark

4.5 star property
Luxury hotel with 4 indoor pools, near Märchenpark Heilbad Heiligenstadt

Choose dates to view prices

Photo gallery for Hotel Am Vitalpark

Relax in style with a grand piano, comfortable seating, and a wall-mounted TV.
Relax by the pool surrounded by lush greenery and natural light.
Relax in a serene sauna with a central stone bench and flanked wooden seating.
Kitchen features a large island with sink and wooden countertop, adjacent to a spacious patio with glass door leading outside.
Relax in style with two comfortable chairs and a small table, surrounded by a beautiful urban view.
Immerse yourself in the tranquil surroundings of Hotel Am Vitalpark, where golfing and hiking opportunities await. Unwind with a massage or aromatherapy session, then indulge in fine dining at Theodor Storm restaurant. With multiple pools, fitness classes, and a coffee shop/cafe nearby.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Electric vehicle charging point
  • Pool
  • Connecting rooms available
  • Pet friendly
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • 4 indoor pools and outdoor pool
  • 2 hot tubs and lazy river
  • Health club
  • Sauna
  • Steam room
  • Self parking
  • Children's pool
  • Waterslide
  • Pool bar
  • Room service

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Children's pool
  • Playground on site
  • Connecting/adjoining rooms available
  • Private bathroom
The current price is CNY1,037
CNY1,143 total
includes taxes & fees
Aug 17 - Aug 18

Room options

View all photos for Classic Room

Relax in this inviting space with a large bed, bedside tables, and a small table with a fruit bowl.

Classic Room

9.4 out of 10
Exceptional
(18 reviews)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 28 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room

Relax in a serene space with a large bed, tufted headboard, and a cozy armchair.

Deluxe Room

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 32 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite

Relax in this inviting space with a comfortable sofa, flat-screen TV, and large window.

Suite

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
  • 64 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Comfort Room

Relax in a stylish room with a large bed, desk, and comfortable armchair.

Comfort Room

9.4 out of 10
Exceptional
(10 reviews)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 32 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room

Relax in a spacious room with a large bed, a side table, and a comfortable armchair.

Superior Room

9.0 out of 10
Wonderful
(10 reviews)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 28 sq m
  • Sleeps 3
  • 1 Double Bed

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8.8 out of 10, Excellent, 258 reviews
The price is CNY995
CNY1,064 total
includes taxes & fees
Aug 13 - Aug 14
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About the neighborhood

Map
In Der Leineaue 2, Heilbad Heiligenstadt, TH, 37308

What's nearby

  • Märchenpark Heilbad Heiligenstadt - 2 min walk - 0.2 km
  • Heinrich-Heine-Kurpark - 9 min walk - 0.8 km
  • Eichsfeld Museum - 15 min walk - 1.3 km
  • Literaturmuseum Theodor Storm - 19 min walk - 1.6 km
  • Eichsfelder Kulturhaus - 3 min drive - 1.4 km

Getting around

  • Erfurt (ERF) - 105 min drive
  • Bodenrode Station - 6 min drive
  • Beuren Station - 9 min drive
  • Heilbad Heiligenstadt Station - 26 min walk

Restaurants

  • ‪Treffpunkt Alex - ‬4 min drive
  • ‪Stadion Gesundbrunnen Heilbad Heiligenstadt - ‬9 min walk
  • ‪Andrea's Schlemmereck - ‬5 min drive
  • ‪Mango Saigon - ‬15 min walk
  • ‪Central Café - ‬4 min drive

About this property

Hotel Am Vitalpark

Located near a train station, Hotel Am Vitalpark is a great choice for a stay in Heilbad Heiligenstadt. You can indulge in deep-tissue massages, body treatments, or aromatherapy, and grab a bite to eat at Theodor Storm, which serves international cuisine and is open for dinner. Other highlights at this luxurious hotel include 4 indoor pools, an outdoor pool, and a lazy river.

Languages

English, German

More about this property

VISIBILITY

At a glance

Hotel size

    • 130 rooms
    • Arranged over 5 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available
    • Late check-out subject to availability

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

    • Pets allowed (dogs only)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Pets must be supervised
    • Food and water bowls available

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms

Parking

    • Uncovered onsite self parking (EUR 7 per day)
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Waterslide
  • Lazy river
  • Playground
  • Children's menu
  • Bed rails
  • Outlet covers
  • Lifeguard on site

What to do

  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Golfing
  • Mountain biking
  • Segway rentals/tours
  • Pool table
  • Bicycle tour information
  • Access to nearby outdoor pool
  • Mountain climbing nearby

Working away

  • Business center
  • 8 meeting rooms
  • Computer station
  • Conference space (6458 square feet)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas
  • Segway rentals/tours

Facilities

  • Built in 2008
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Fireplace in lobby
  • Television in common areas
  • Health club
  • An outdoor pool
  • 4 indoor pools
  • Spa services
  • Lazy river
  • 2 hot tubs
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Waterslide
  • Vegan dining options
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Double-glazed windows
  • Comprehensive food waste policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Low-height counter/sink
  • Grab bar near toilet
  • Bathroom emergency pull cord
ROOM

Room amenities

Be entertained

  • 43-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Alarm clock
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Balcony or patio

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Energy-saving switches
STAR_OUTLINE

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are 10 treatment rooms including rooms for couples. Services include deep-tissue massages and body treatments. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

Dining

Theodor Storm - This fine-dining restaurant specializes in international cuisine and serves dinner only. Reservations are required.
Leineaue - This bistro specializes in local cuisine and serves lunch and dinner. A children's menu is available. Open daily.
MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Destination fee: EUR 2 per person, per night. This fee does not apply to children under 15 years of age.

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The property will be renovating from June 29 2025 to September 14 2025 (completion date subject to change). The following areas are affected:
  • One of the swimming pools

Guests will have access to the following alternate facilities during the renovation:

  • Outdoor pool
  • Indoor pool

Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Children & extra beds

  • Rollaway beds are available for EUR 49.0 per night
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 25 per pet, per day

Parking

  • Uncovered self parking costs EUR 7 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 9:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Also known as

Best Western Plus Hotel Am Vitalpark Heilbad Heiligenstadt
Best Western Plus Am Vitalpark Heilbad Heiligenstadt
Best Western Plus Am Vitalpark
BEST WESTERN Hotel am Vitalpark
Hotel Am Vitalpark Hotel
Best Western Plus Hotel Am Vitalpark
Hotel Am Vitalpark Heilbad Heiligenstadt
Hotel Am Vitalpark Hotel Heilbad Heiligenstadt
HELP_OUTLINE

Frequently asked questions

Does Hotel Am Vitalpark offer free cancellation for a full refund?

Yes, Hotel Am Vitalpark does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Am Vitalpark?

Yes, there are 4 indoor pools, an outdoor pool, and a children's pool. Guests have pool access from 8:00 AM to 9:00 PM.

Are pets allowed at Hotel Am Vitalpark?

Yes, dogs are welcome. There's a charge of EUR 25 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Hotel Am Vitalpark?

Yes. Self parking costs EUR 7 per day. Electric vehicle charging is available.

What are the check-in and check-out times at Hotel Am Vitalpark?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.

What is there to do at Hotel Am Vitalpark and nearby?

Have fun with onsite activities like mountain biking and hiking. Additional recreation onsite includes fitness classes, Pilates, and yoga. Enjoy a relaxing soak in one of the 2 hot tubs and an invigorating swim in one of the 4 indoor swimming pools. Hotel Am Vitalpark also has a lazy river, a sauna, and a steam room, as well as a picnic area, a garden, and access to a nearby outdoor pool.

Are there restaurants at or near Hotel Am Vitalpark?

Yes, Theodor Storm offers international cuisine.

Does Hotel Am Vitalpark have any outdoor private spaces?

Yes, every room features a balcony or patio.

What's the area around Hotel Am Vitalpark like?

Hotel Am Vitalpark is a short 1-minute walk from Eichsfeld-Hainich-Werratal Nature Park and 9 minutes' walk from Heinrich-Heine-Kurpark.

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Hotel Am Vitalpark Reviews

Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Nice hotel

Nice hotel with good thermal bath. Good service. Nice rooms. Perfect place for relaxing.
Gunther, 5-night trip

10/10 Excellent

Nice hotel

+ Very big room with a lot of windows + two mini fridges + very very nice swimming pool + good organized services + very friendly staff - they can some times wash carpets and sofa, they were dirty - food in hotel was very expensive and there was no dining option around
fatemeh, 1-night trip

10/10 Excellent

Joachim, 2-night trip

8/10 Good

Sehr schöner Saunabereich. Frühstück war super. Wir kommen gerne wieder.
Stephanie, 5-night trip

10/10 Excellent

Schön ruhig und sauber
Torsten, 8-night trip

10/10 Excellent

Silke, 1-night trip

8/10 Good

Fijn hotel met goede voorzieningen Het hotel is netjes en de kamers zijn prima en schoon. Er is een koffieapparaat met cups aanwezig, evenals theezakjes, maar vreemd genoeg geen waterkoker – dat zou een handige toevoeging zijn. Het personeel is erg vriendelijk en behulpzaam. Het ontbijt is heerlijk en zeer uitgebreid, echt een pluspunt. Wat betreft de wellness: de route naar het zwembad is wat omslachtig en onpraktisch, hier valt zeker nog iets in te verbeteren. Het zwembad zelf is prettig, met meerdere baden om van te genieten. De algehele massage was aangenaam, maar leek richting het einde wat gehaast. Over het algemeen hebben we fijne dagen gehad op het complex.
Jennifer, 5-night trip

10/10 Excellent

Alexander, 3-night trip

8/10 Good

Michael, 3-night trip

8/10 Good

Toni, 2-night trip

8/10 Good

Alles gut! Jederzeit wieder!
Christina, 2-night trip

10/10 Excellent

Eberhard, 3-night trip

10/10 Excellent

Mats, 1-night trip

8/10 Good

gut

Thomas, 1-night trip

10/10 Excellent

Alles war perfekt und sehr erholsam!
Kathleen, 1-night trip

10/10 Excellent

Alles gut

Alles gut
Thomas, 1-night trip

8/10 Good

Claudia, 3-night trip

8/10 Good

Das Personal ist in jedem Bereich super nett gewesen. Alles war sauber… wir kommen definitiv wieder
Frani, 2-night trip

8/10 Good

Alles super
Silke, 4-night trip

10/10 Excellent

Alles in allem gut!

Insgesamt ein tolles Hotel mit einer tollen Therme. Wir hatten als kleine Familie wirklich unseren Spaß. Der Bademantelgang zum erreichen der Therme war super, das Frühstück wirklich klasse! Da könnte sich das ein oder andere 4*S Hotel eine Scheibe abschneiden. Ob 25 Euro pro Nacht für einen Hund gerechtfertigt sind, muss jeder selbst wissen. Ich habe es auch schon günstiger erlebt. Lediglich in Amsterdam war es teurer. Weiterhin finde ich, dass der Parkplatz kostenlos für Hotelgäste sein sollte. Außen herum gibt es keine Parkmöglichkeiten, so dass die Gäste gezwungen werden hier zu parken. 7 Euro ist für manche sicher viel Geld. (7 Euro p. Nacht) Versteckte Kosten, die so nicht angekündigt waren. Das Restaurantpersonal war wirklich unheimlich freundlich! Besonders der junge Mitarbeiter mit den Tattoos an den Unterarmen war sehr zuvorkommend. Dies zog sich (eigentlich) durch alle Mitarbeiter die man so antraf. Winzige Ausnahme sind die Rezeptionisten. Gerade das Aushängeschild eines Hotels sollte nicht immer nach 7 Tagen Regenwetter drein schauen. Trotzdem alles in allem sehr empfehlenswert. Im Sonmer sicher noch lohnenswerter, wenn man nicht ein Sauna-Ultra ist.
Patrick, 2-night trip

10/10 Excellent

1-night trip

10/10 Excellent

Wir waren zum 2, Mal in diesem Hotel zu Gast und werden wieder kommen.
Stefanie, 2-night trip

10/10 Excellent

Besonders schön und entspannend ist der Saunabereich.Tolles Zimmer.Super freundlicher Service.
Britta, 1-night trip

10/10 Excellent

Anja, 3-night trip

10/10 Excellent

Gerald, 3-night trip