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Gem Riverside Hotel Hoi An

4.0 star property
Family-friendly hotel with outdoor pool, near Hoi An Cloth Market

Choose dates to view prices

In the heart of Hoi An, Gem Riverside Hotel Hoi An offers a tranquil retreat with a poolside bar, garden views, and soothing spa treatments. Enjoy local and international flavors at Ruby Restaurant or explore nearby Tan Ky House while kids play at the playground.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Free use of bicycles
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
  • Pool bar
  • Room service
  • Spa services

For families (6)

  • Children stay free
  • Babysitting (surcharge)
  • Playground on site
  • Rollaway/extra beds
  • Connecting/adjoining rooms available
  • Garden
The current price is CNY273
CNY310 total
includes taxes & fees
Apr 26 - Apr 27

Why we love this property

Spa and garden escape
Tranquil garden views complement rejuvenating spa services at this hotel. Soothing massages melt away stress in a peaceful setting.
Culinary connections
Discover local and international flavors at the on-site restaurant. This hotel offers a bar, full breakfast, and romantic private dining options.
Work and play paradise
Located in the city center's business district, this hotel offers laptop workstations in every room. Guests can unwind at the spa, bar, or poolside.

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Superior Double Room, City View, Corner

Superior Double Room, City View, Corner | Minibar, in-room safe, desk, laptop workspace

Superior Double Room, City View, Corner

8.0 out of 10
Very good
(1 review)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double or Twin Room, Balcony, River View

Minibar, in-room safe, desk, laptop workspace

Deluxe Double or Twin Room, Balcony, River View

9.2 out of 10
Wonderful
(5 reviews)
  • River view
  • 38 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Family Quadruple Room, 2 Queen Beds, Bathtub

Family Quadruple Room, 2 Queen Beds, Bathtub | Minibar, in-room safe, desk, laptop workspace

Family Quadruple Room, 2 Queen Beds, Bathtub

8.0 out of 10
Very good
(1 review)
  • River view
  • 50 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Junior Suite, Connecting Rooms, River View

Junior Suite, Connecting Rooms, River View | Minibar, in-room safe, desk, laptop workspace

Junior Suite, Connecting Rooms, River View

10.0 out of 10
Exceptional
(1 review)
  • River view
  • 80 sq m
  • Sleeps 5
  • 1 Queen Bed and 2 Large Twin Beds

View all photos for Junior Suite, Balcony, River View

Junior Suite, Balcony, River View | Minibar, in-room safe, desk, laptop workspace

Junior Suite, Balcony, River View

  • River view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed, Pool View, Ground Floor

Deluxe Room, 1 Queen Bed, Pool View, Ground Floor | Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 Queen Bed, Pool View, Ground Floor

10.0 out of 10
Exceptional
(1 review)
  • 42 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Bedrooms, Connecting Rooms, River View

Deluxe Room, 2 Bedrooms, Connecting Rooms, River View | Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 2 Bedrooms, Connecting Rooms, River View

  • River view
  • 76 sq m
  • Sleeps 5
  • 2 Large Twin Beds and 1 Queen Bed

View all photos for Family Room, Pool View, Ground Floor

Family Room, Pool View, Ground Floor | Minibar, in-room safe, desk, laptop workspace

Family Room, Pool View, Ground Floor

9.4 out of 10
Exceptional
(3 reviews)
  • 50 sq m
  • Sleeps 4
  • 2 King Beds

Deluxe Triple Room, Balcony

  • 38 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed OR 3 Large Twin Beds

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Outdoor pool
The Saga Hotel Hoi An
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  • Pool
  • Free breakfast
  • Spa
  • Airport transfer
9.8 out of 10, Exceptional, 264 reviews
The price is CNY369
CNY418 total
includes taxes & fees
May 12 - May 13
The Saga Hotel Hoi An
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About the neighborhood

Map
14 Luong Nhu Bich Street, Hoi An, Old City, Da Nang

What's nearby

  • Central Market Hội An - 7 min walk - 0.6 km
  • Hoi An Cloth Market - 8 min walk - 0.7 km
  • Tan Ky House - 12 min walk - 1.0 km
  • Hoi An Night Market - 13 min walk - 1.2 km
  • Chua Cau - 13 min walk - 1.2 km

Getting around

  • Da Nang Intl. Airport (DAD) - 57 min drive
  • Ga Thanh Khe Station - 31 min drive
  • Da Nang Station - 32 min drive
  • Ga Nong Son Station - 39 min drive
  • Airport shuttle (surcharge)
  • Beach shuttle (surcharge)

Restaurants

  • ‪The Noodle House - ‬9 min walk
  • ‪Hoi An Hai San - ‬12 min walk
  • ‪Home Taste - ‬12 min walk
  • ‪Blue Dragon Restaurant - ‬11 min walk
  • ‪Market Terrace - ‬8 min walk

About this property

Gem Riverside Hotel Hoi An

When you stay at Gem Riverside Hotel Hoi An, you'll be in a great location, within just a 10-minute walk of Central Market Hội An and Hoi An Cloth Market. Guests can indulge in massages and enjoy local and international cuisine at Ruby Restaurant, which is open for breakfast, lunch, and dinner. Other highlights include an outdoor pool, a poolside bar, and a snack bar/deli. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 59 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 15
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • The property charges 3 percent for credit card payments
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 15
DONE

Children

    • Up to 2 children (2 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • Children aged 2 and younger eat free breakfast
    • Babysitting*
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite parking available only on request
    • Free onsite self parking
    • Onsite parking limited
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Offsite

    • Beach shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Private dining
  • Shared microwave
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Playground
  • Childcare in room (surcharge)

What to do

  • Beach shuttle (surcharge)
  • Ecotours
  • Scooter/moped rentals
  • Beach nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Beach shuttle (surcharge)
  • Free bicycle rentals
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2018
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • An outdoor pool
  • Spa services
  • Lockers available
  • Reception hall
  • Outdoor furniture

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Accessible airport shuttle
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Lowered electrical outlets in bathroom
  • Well-lit path to entrance

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Portable fan
  • Minibar
  • Electric kettle
  • Slippers

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Dining

Ruby Restaurant - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately VND 200000 for adults and VND 200000 for children
  • Airport shuttle service is offered for an extra charge of VND 350000 per vehicle (one-way, maximum occupancy 4)
  • Beach shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 3 percent

Renovations and closures

The following facilities are closed on Monday, Thursday, Friday, Saturday, and Sunday:
  • Dining venue(s)
  • Full-service spa

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for VND 400000.0 per day

Parking

  • Guests must contact this property in advance to reserve onsite parking

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 9:30 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Additional fees apply to children from 3 to 11 years old for breakfast when sharing existing bedding.
Property Registration Number 205207203

Also known as

Gem Riverside Hotel Hoi Hoi An
Gem Riverside Hotel Hoi
Gem Riverside Hoi Hoi An
Gem Riverside Hoi
Gem Riverside Hoi An Hoi An
Gem Riverside Hotel Hoi An Hotel
Gem Riverside Hotel Hoi An Hoi An
Gem Riverside Hotel Hoi An Hotel Hoi An

Frequently asked questions

Does Gem Riverside Hotel Hoi An offer free cancellation for a full refund?

Yes, Gem Riverside Hotel Hoi An does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Gem Riverside Hotel Hoi An?

Yes, there's an outdoor pool. Guests have pool access from 6:00 AM to 9:30 PM.

Are pets allowed at Gem Riverside Hotel Hoi An?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Gem Riverside Hotel Hoi An?

Yes, there's free self parking. Parking spots may be limited.

Is airport shuttle service offered by Gem Riverside Hotel Hoi An?

Yes, an airport shuttle is available. The charge is VND 350000 per vehicle one-way.

What are the check-in and check-out times at Gem Riverside Hotel Hoi An?

Check-in start time: 2:00 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Express check-out and contactless check-in and check-out are available.

Is there an onsite casino at Gem Riverside Hotel Hoi An?

No, this hotel doesn't have a casino, but Crown Games Club (25-min drive) is nearby.

What is there to do at Gem Riverside Hotel Hoi An and nearby?

Have fun during the warmer months with activities such as cycling. Additional recreation onsite includes ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include spa services and a garden.

Are there restaurants at or near Gem Riverside Hotel Hoi An?

Yes, Ruby Restaurant offers local and international cuisine.

What's the area around Gem Riverside Hotel Hoi An like?

Gem Riverside Hotel Hoi An is in the heart of Hoi An, a short 10-minute walk from Central Market Hội An and 17 minutes' walk from Chua Cau.

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Reviews

Gem Riverside Hotel Hoi An Reviews

9.4

Exceptional

9.4

Cleanliness

8.8

Location

9.6

Staff & service

9.2

Property conditions & facilities

Guest review summary

What guests liked

  • The pool was consistently described as fantastic, clean, and refreshing, making it a highlight of the stay. (16 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Location
Breakfast
Market
Walking
Old town
Biking
Towns
River

Reviews

Verified

10/10 Exceptional

Room was spacious, balcony, very clean, beautiful view of the pool. Reception was friendly and helpful.
Rogette, 4-night trip
Verified

10/10 Exceptional

Friendly staff and clean.
Thanh, 3-night trip
Verified

10/10 Exceptional

Nice property great staff nice people very friendly and helpful
Jose, 3-night trip
Verified

10/10 Exceptional

Lovely hotel
Ian, 3-night trip
Verified

10/10 Exceptional

Staff were just amazing and helpful. Great location, it’s calm, but close to Hoi An bridge. Great stay
Camille, 3-night trip
Verified

8/10 Very good

Great pool and room is spacious . Breakfast buffet is okay, simple.
Tung, 1-night trip
Verified

10/10 Exceptional

Amazing hotel with friendly and helpful staff who made you feel at home. Due to flooding, it was a bit of a challenge to get in/out of the hotel at times but the staff were ready with options to help and ensure guests safety. Thank you for a lovely stay!
MARITA, 1-night trip
Verified

10/10 Exceptional

My family of 5 had a great 4 night stay at Gem Riverside Hotel. The rooms are spacious and the pool is a really good size. The hotel is a short walk from the centre of Hoi An and has free bikes available as well for exploring the local area. Ruby and the other staff were friendly and helpful and made our stay very pleasant.
Nathalya, 4-night trip
Verified

10/10 Exceptional

Amazing and helpful staff Helped arrange a great tour for me
Nishani, 2-night trip
Verified

10/10 Exceptional

The hotel staff was so incredibly supportive and helpful during our 3 night stay. The room was large and comfortable and the area felt very quiet and safe. You can see the area around the hotel is still recovering from the flooding but that didn’t affect our experience at all. We are the epitome of showing up without plans so meeting Ruby at the front desk was delightful! She helped up book day trips, shows, dinners and massages! We loved every minute at the Gem and would definitely stay there again!
Emilie, 4-night trip
Verified

10/10 Exceptional

Very friendly staff!
Thang, 3-night trip
Verified

10/10 Exceptional

Wonderful we loved this place we will definitely come back some day frount dest were wonderful frendly and accommodating the breakfast was amazing the rooms wonderful clean spacus you will be amazed and the spa for massages please do the massages out of this world wonderful
Jacqueline, 2-night trip
Verified

10/10 Exceptional

Really nice hotel, free breakfast, staff was amazing and kind highly recommended
Verified

10/10 Exceptional

An excellent property with friendly helpfull staff and within easy walking distance to markets and Old Town of Hoi An
Lance, 7-night trip
Verified

10/10 Exceptional

A very nice hotel with clean rooms and surroundings. Ruby and Hung will ensure you have a pleasant stay.
Wayne, 5-night trip
Verified

10/10 Exceptional

Front desk is very friendly and helpfully.
WAI PENG, 2-night trip
Verified

8/10 Very good

Nice hotel

11 minutes walk across the bridge to the market so it’s convenient but quiet so that was nice.
May, 2-night trip
Verified

8/10 Very good

Nice service. Nice rooms and breakfast buffet.
Claus, 5-night trip
Verified

10/10 Exceptional

Great Hotel and good location

Brilliant place to stay. The staff were great and were great with recommending tours and booked them for us. The Hotel was about a 10 minute walk into town. Highly recommend this Hotel.
Cherie, 3-night trip
Verified

10/10 Exceptional

Great service! We loved the pool area!
Anders, 4-night trip
Verified

10/10 Exceptional

Amazing loved every minute the staff were so helpful!!
Amelia, 4-night trip
Verified

10/10 Exceptional

This is a very clean and comfortable hotel with amazing staff, especially Ruby. Ruby is so helpful she is the main reason you will want revisit this hotel.
Wayne, 5-night trip
Verified

10/10 Exceptional

Our family of four stayed at the Gem Riverside Hotel for 5 nights. We were very satisfied with our stay. The staff is excellent and the property was fantastic. If ever in the area, we'd definitely stay here again.
Ryan, 5-night trip
Verified

10/10 Exceptional

Staff is extremly helpful.
Verified

10/10 Exceptional

The staff were so friendly and helpful
Lisa, 3-night trip