In the heart of Downtown Hangzhou, Hangzhou Haiwaihai Crown Hotel offers a luxurious retreat with a coffee shop, gym, and indoor pool. Guests can dine at two on-site restaurants and stay connected with in-room WiFi and concierge services.
Hangzhou Tower Shopping Mall - 4 min drive - 3.5 km
Wulin Square - 4 min drive - 3.6 km
Hangzhou China Silk Town - 5 min drive - 4.5 km
West Lake - 6 min drive - 5.9 km
Getting around
Hangzhou (HGH-Xiaoshan Intl.) - 34 min drive
East Railway Station (East Square) Station - 15 min drive
Hangzhou East Railway Station - 19 min drive
Hangzhou Station - 20 min drive
Chaowang Road Station - 8 min walk
Datieguan Station - 23 min walk
West Lake Cultural Square Station - 23 min walk
Restaurants
吴营烧鸭面馆 - 4 min walk
山城水煮鱼人家 - 3 min walk
名人名家 - 1 min walk
德寿宫韩国料理 - 4 min walk
乐库潮流量贩ktv - 4 min walk
About this property
Hangzhou Haiwaihai Crown Hotel
At Hangzhou Haiwaihai Crown Hotel, you'll be within a 10-minute drive of West Lake. Guests can take a dip in the indoor pool or grab a bite to eat at 馥咖啡, which is one of 2 restaurants and serves breakfast and dinner. Public transportation is close by: Chaowang Road Station is just 8 minutes by foot.
Languages
Chinese (Mandarin)
At a glance
DONE
Hotel size
335 rooms
DONE
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a negative COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 1 and up, and test must have been administered no more than 48 hours prior to check-in
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cribs (infant beds)
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite garage
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
2 restaurants
Coffee shop
Room service (limited hours)
Working away
Business center
7 meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Porter/bellhop
Facilities
Safe-deposit box at front desk
Fitness center
An indoor pool
Accessibility
Elevator
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Electric kettle
Slippers
Iron/ironing board
Sleep well
Blackout drapes/curtains
Turndown service
Bed sheets provided
Freshen up
Separate bathtub and shower
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Dining
馥咖啡 - This restaurant serves breakfast and dinner.
海歆厅 - This restaurant serves breakfast and dinner. Open daily.
Fees & policies
Refundable deposits
Deposit: CNY 1000.0 per stay
Optional extras
Buffet breakfast is offered for an extra charge of approximately CNY 100.00 per person
Policies
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Union Pay
Also known as
Haiwaihai Crown Hotel
Hangzhou Haiwaihai Crown
Haiwaihai Crown
Hangzhou Haiwaihai Crown
Hangzhou Haiwaihai Crown Hotel Hotel
Hangzhou Haiwaihai Crown Hotel Hangzhou
Hangzhou Haiwaihai Crown Hotel Hotel Hangzhou
Frequently asked questions
Does Hangzhou Haiwaihai Crown Hotel offer free cancellation for a full refund?
Yes, Hangzhou Haiwaihai Crown Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hangzhou Haiwaihai Crown Hotel?
Yes, there's an indoor pool.
Are pets allowed at Hangzhou Haiwaihai Crown Hotel?
Sorry, pets and service animals aren't allowed.
What are the check-in and check-out times at Hangzhou Haiwaihai Crown Hotel?
Check-in start time: 2 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Hangzhou Haiwaihai Crown Hotel and nearby?
Hangzhou Haiwaihai Crown Hotel has an indoor pool and a fitness center.
Are there restaurants at or near Hangzhou Haiwaihai Crown Hotel?
Yes, there are 2 onsite restaurants.
What's the area around Hangzhou Haiwaihai Crown Hotel like?
Hangzhou Haiwaihai Crown Hotel is in Downtown Hangzhou, a short 8-minute walk from Chaowang Road Station.
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Hangzhou Haiwaihai Crown Hotel Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.4/10
Cleanliness
8.4/10
Staff & service
8.6/10
Amenities
8.0/10
Property conditions & facilities
6.4/10
Eco-friendliness
Reviews
10/10 Exceptional
Jan 20, 2025
Great service, great rooms, super clean, nice view, helpful staff, great price
Mohammad Ali
Mohammad Ali, 1-night trip
10/10 Exceptional
Aug 23, 2024
Great place!
Monica
Monica, 2-night trip
10/10 Exceptional
Nov 17, 2024
The staff are very helpful and extremely nice.
Leonard G.
Leonard G., 4-night trip
4/10 Fair
Apr 20, 2025
Bad services
Reception Evan at check was efficient enough to handle.
Bed in room was dark and bathroom was moudly,no bed makeup only clear rubbish n change towels.
Upon checkup,we request for taxi only to be told" Do it yourself" as no longer provide taxi services call.It was after awhile that we spoke to the doorman n he asked to ask front desk as not his job.
In my so many years of traveling,this is about the one hotel that I have to comment so badly.Will not go back again after 4 nights trip.
DORIS L
DORIS L, 4-night trip
2/10 Poor
Apr 20, 2025
sdb sale, en plus bouché, plein d eau partout! Chambre bruyante