Urban Bacalar Hotel offers a tranquil retreat near the bay, where you can unwind by the outdoor pool or stroll through the garden. With in-room WiFi, multilingual staff and tour assistance at your disposal, previous guests have appreciated this hotel's attentive service.
Av 19-C, Reg 12, MZ 22, Lote 5 y 6, Bacalar, QROO, 77930
What's nearby
Lake Bacalar - 5 min walk - 0.5 km
Polytechnic University of Bacalar - 19 min walk - 1.6 km
Laguna Bacalar Ecological Park - 3 min drive - 1.8 km
Ecopark Bacalar - 3 min drive - 1.8 km
Fort of San Felipe - 4 min drive - 2.5 km
Getting around
Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 40 min drive
Corozal (CZH) - 58 min drive
Restaurants
asadero el establo - 16 min walk
Pueblo Pirata - 3 min drive
Las Miches De La 1 - 3 min drive
Taqueria Chepe - 3 min drive
Marisqueria El Taco Loco - 5 min walk
About this property
Bacalar 102 Hotel
When you stay at Bacalar 102 Hotel, you'll be just a 5-minute drive from Lake Bacalar and Laguna Bacalar Ecological Park. After having fun at the outdoor pool, you can grab a bite to eat at the restaurant. A terrace and a garden are other highlights.
At a glance
DONE
Hotel size
20 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
DONE
Pets
Pets allowed (dogs and cats only, 2 total)*
Service animals welcome
Pets must be supervised
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free secured onsite self parking
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Restaurant
Traveling with children
Children stay free (see details)
Working away
Computer station
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Multilingual staff
Porter/bellhop
Pool loungers
Facilities
Garden
Terrace
An outdoor pool
Accessibility
Upper floors accessible by stairs only
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Home comfort
Air conditioning
Iron/ironing board (on request)
Sleep well
Bed sheets provided
Freshen up
Rainfall showerhead
Shower only
Free toiletries
Hair dryer (on request)
Towels
Stay connected
Free WiFi
More
Daily housekeeping
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: MXN 52.79 per accommodation, per night
Optional extras
Early check-in can be arranged for an extra charge (subject to availability)
Pets
Service animals exempt from fees
Pet deposit: MXN 300 per stay
Pets are allowed for an extra charge of MXN 300.00 per pet, per stay
Policies
This property does not have elevators.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard
Also known as
Urban Bacalar Hotel
Urban Bacalar
Urban Bacalar Hotel
Urban Bacalar Hotel Hotel
Urban Bacalar Hotel by MIJ
Urban Bacalar Hotel Bacalar
Urban Bacalar Hotel Hotel Bacalar
Frequently asked questions
Does Bacalar 102 Hotel offer free cancellation for a full refund?
Yes, Bacalar 102 Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Bacalar 102 Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Bacalar 102 Hotel?
Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of MXN 300.00 per pet, per stay, and there's also a deposit of MXN 300 per stay. Service animals are exempt from fees.
Is parking offered on site at Bacalar 102 Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Bacalar 102 Hotel?
Check-in start time: 3:00 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Bacalar 102 Hotel and nearby?
Bacalar 102 Hotel has an outdoor pool and a garden.
Are there restaurants at or near Bacalar 102 Hotel?
Yes, there's an onsite restaurant.
What's the area around Bacalar 102 Hotel like?
Bacalar 102 Hotel is a short 8-minute walk from Lake Bacalar and 15 minutes' walk from Polytechnic University of Bacalar.
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Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.0
Cleanliness
6.0
Location
8.4
Staff & service
7.6
Property conditions & facilities
Popular mentions
Room
Breakfast
Service staff
Coffee
Reviews
Verified
10/10 Exceptional
May 4, 2025
Nice, cute small rooms with very comfortable beds
Eli
Eli, 1-night trip
Verified
8/10 Very good
Jan 3, 2025
Friendly staff. Clean. Close
I would stay here again
Laureano
Laureano, 2-night trip
Verified
8/10 Very good
Sep 21, 2023
The staff at this property are all great! They all go above and beyond to make your stay comfortable.
Hector
Hector, 1-night trip
Verified
6/10 Good
May 10, 2025
Vacation Review Budget
First off, we do like to take vacations that are “luxurious” but we also take a lot of low budget trips to go away more often and see new places.
This review is a budget review
2 things matter most to us
1 cleanliness and 2 a pool
We are content with a basic room as long as we have beds and a bathroom and they are clean (a TV is nice but we have devices to watch content on)
Cleanliness rating 9
Room rating 5, the room with the sofa bed is too uncomfortable to sleep on and had weak water pressure and the AC leaked into the room, the rooms are small but that was expected.
Room amenities, AC, TV
Hotel/condo/VRBO rating 7
Amenities, pool
Pool rating 10, good sun and shade as sun sets with warm water
Staff rating 10
Restaurant rating/options, n/a
Location to things, a lot close but has to be driven/taxi
If you’re looking for budget, I would and wouldn’t recommend, if you need the sofa bed it’s impossible to sleep on
If you can share a double or are single I’d go back
This review does not take restaurant food in the consideration
There are plenty of (excellent) options nearby in driving distance
Brian
Brian, 3-night trip
Verified
8/10 Very good
Mar 18, 2026
The room was small, and we Could hear the TV next door, so it’s not soundproof.
The staff were great, very helpful.
In the morning they have coffee and a pastry if you want it.
Lovely to have a swimming pool.
I think they must have issues with the plumbing because they are doing a lot of work with the pipes behind the rooms.
MRS ADELE HIRST
MRS ADELE HIRST, 1-night trip
Verified
10/10 Exceptional
May 16, 2023
Loved the location, the rooms, the food
Claudia Lorena
Claudia Lorena, 4-night trip
Verified
4/10 Fair
Jan 11, 2026
We booked here last minute, stayed only one night but noticed it wasn’t that clean at all (one of the pillows was full of mold)
Place was okay except for the cleanliness.
shahin
shahin, 1-night trip
Verified
8/10 Very good
Aug 7, 2025
The rooms are very small but convenient. The pool was relaxing. You need a vehicle if you stay there cause things are far
Odalia
Odalia, 1-night trip
Verified
8/10 Very good
Apr 28, 2024
Very rustic stay. Wold recommend for bypasses
Kevin
Kevin, 1-night trip
Verified
10/10 Exceptional
Jul 27, 2023
Away from lake
Alejandro
Alejandro, 1-night trip
Verified
8/10 Very good
Apr 14, 2023
The staff was very friendly and helpful and the breakfast was included and very tasty. Our room was bare bones, the toilet didn't seem to work properly and we were kind of concerned the sheets hadn't been properly cleaned. Other than that, we'd recomdend this hostel still to anyone simply because of the friendliness of the staff.
Alexis
Alexis, 2-night trip
Verified
6/10 Good
May 3, 2025
The only thing about is that doesn't have cable nether Netflix
Martin
Martin, 2-night trip
Verified
2/10 Poor
Nov 25, 2022
THE PLACE IS IMPOSSIBLE TO FIND AT NIGHT BETWEEN THE UNLITE HIGH BUSHES; LOOKS LIKE A KIDNAPPING SET
Alfredo
Alfredo, 1-night trip
Verified
6/10 Good
Jul 4, 2022
Beautiful property, sheets were always dirty getting clean towels seemed to always be an issue as well Jas having hot water in the room or water overall. Far from downtown, you have to get a cab leading to an over priced price.
Nayeli
Nayeli, 7-night trip
Verified
6/10 Good
May 17, 2026
No tenía suficiente personal nada más el recepcionista y pregunté por el servicio de limpieza y contestaba no se hasta mañana lo reportare no daba solución
Placido
Placido, 1-night trip
Verified
6/10 Good
Feb 18, 2026
Los servicios
Victor Manuel
Victor Manuel, 4-night trip
Verified
10/10 Exceptional
Feb 9, 2026
La recepcionista
Yassiri
Yassiri, 1-night trip
Verified
2/10 Poor
Feb 2, 2026
La habitación muy descuidada, se escuchaban todos los ronquidos de la habitación de al lado, muy sucio y mal ubicado. Me tuvieron que cambiar de habitación 3 veces por lo descuidado y sucio que estaba todo. La verdad claro ejemplo de que lo barato puede salir caro.
Luis Manuel Flores
Luis Manuel Flores, 4-night trip
Verified
6/10 Good
Jan 14, 2026
No el agua estuvo muy fría. La coladera del baño tapada, se encharca el agua, le dieron mantenimiento y quedó igual, agua para los cuartos no la reparten a tiempo.
Martin
Martin, 2-night trip
Verified
10/10 Exceptional
Jan 10, 2026
Excelente habitación y servicio
Michi
Michi, 2-night trip
Verified
10/10 Exceptional
Jan 8, 2026
Tuvimos que reservar en este hotel por emergencia, pero siempre el personal fue muy amable nos apoyaron en todo hasta nos coordinaron el Tour en la lancha. El hotel le está bastante limpio hay ciertas cosas que están cambiando o mejorando ya que hay una nueva administración según me comentaron la única cosa que vimos un poco mal fueron las camas al menos la cama que nos tocó. Estaba un poco vencida formándose un hoyo al centro de ahí el hotel estuvo todo muy bien bastante limpio, amables y si consideraría regresar en otra oportunidad
Miguel Angel Villegas
Miguel Angel Villegas, 3-night trip
Verified
6/10 Good
Jan 5, 2026
En primer lugar el hotel se encuentra a las afueras de Bacalar y no se detalla en su anuncio, le falta Mtto, no se acerca en nada las fotos a la realidad, la habitación que me tocó el techo se estaba cayendo, no hay iluminación para subir las escaleras, llevaba a personas mayores; mucho olor a humedad. Para una noche y si vienes cansado de manejar, dices…. Bueno va, pero en general si tienen mucho que trabajarle, imagino que de nuevo estaba súper.
cesar
cesar, 1-night trip
Verified
8/10 Very good
Jan 3, 2026
La relación calidad-precio del lugar es excelente, cuartos cómodos, buenas instalaciones, trato amable. Lo único que sugeriría cuidar/cambiar es la regadera, ya que al no tener puerta corre riesgo de anegarse. Fuera de eso la verdad es que todo vale la pena. (Hasta brindan café y pan de cortesía por las mañanas)
Jessy
Jessy, 2-night trip
Verified
8/10 Very good
Jan 2, 2026
Lo necesario para unas vacaciones de estancias cortas, personal amable y buena limpieza
Pedro Isai
Pedro Isai, 1-night trip
Verified
6/10 Good
Dec 30, 2025
La habitacion requiere mantenimiento, principalmente en baño y regadera. El agua se salpica por todo el baño