Hotels in Brightside

"I held off posting this review as I sent the hotel a email first but it’s been nearly a week without a response for them to address my stay directly Very disappointed in my stay. Was given keys to an occupied room and shocked both myself and whoever was in the bed on entry. Given no explanation of what happened and no goodwill gesture for this distressing experience Furthermore the room was way too hot, despite leaving windows open all day, the pillows were dreadful all lumpy and breakfast selection limited, poor quality and cold This is the first time I’ve felt the need to post a review of any hotel but a four star hotel that cost me a lot of money I would have expected much better service. The main thing driven me to post this is the occupied room on arrival and the lack of any compensation provided for this experience. "

"Every staff member was beyond nice and super helpful. "

"It is very clean and tidy, really helpful and friendly staff. No hot drink facilities in the rooms but for the price its a great place to stay if you need somewhere basic just to sleep. I'll definitely recommend it and will be back again next time I'm in the area"

"Staff were very nice at the bar"

"Clean.Functional Cell.Dark & Quiet."

"Wide breakfast selection, high quality"

"Nice clean room. Comfy bed but a lot of road noise in the early hours from delivery vans etc. Shower head wouldn’t stay in its slot either as it was broke. Breakfast was good but lacks space to put your plate whilst trying to take lids off food dishes to serve your various selections. Otherwise a nice comfortable place to stay."

"We stayed one night and the room was a good price with a decent bathroom but the bed was uncomfortable for two people - we kept rolling together in the middle. We didn't have breakfast or use the bar so I can't comment on other aspects of the hotel. "

"Staff are extremely friendly and helpful, loved that there is an ice machine on each floor... only issue being that there is nothing to put the ice in to take it to your room. The room itself we likes alot it was very spacious and modern, the ac wasnt great as it wouldn't let you put the room temp below 19 degrees so didnt really do much. We really enjoyed the buffet breakfast... the main issue we had with this hotel is the distance from the car park to the entrance, it is way too far especially as my husband is in a wheelchair so took more than one trip just to get him and then all the luggage up to the room."