Hotels in Sylvan Hills

"Nice"

"The staff are so friendly and helpful I have never been anywhere with such polite staff. Room was good but good be a little lighter. We ate in the lobby bar food was great so were the drinks couldn’t go wrong with this hotel."

"staff was great. roof top was fun. rooms are nice"

"The elevator was broken and had to wait an hour and thirty minutes just to get to our room. Then again after the concert. Horrible experience. "

"Overall I enjoyed my stay i was not able to partake in any amenities. Unfortunately breakfast on the weekend starts at 7am and I had an early flight. I do know it smelled delicious and I wished that they opened at 6 like during the week. I was very saddened by that considering that was one of my main reasons for choosing this place. My biggest purpose was the shuttle which we did utilize. And it was very clean and arrived early and on time. I appreciated that. Upon arrival the rooms were clean but freezing i had to adjust the temp as soon as i walked in. Felt like Antarctica lol glad the ac worked. But i needed heat. Overall I would stay again."

"My first stay, every single staff member was extremely nice and friendly. This time the night time staff on Friday and breakfast staff in the bar was not so helpful or attentive. I was so pleased to see familiar staff later on and all was well from there. The convenience in location of the hotel to everything is awesome. Place is clean and maintained"

"Long queue for check in, room was modern and nice however there was food left in the fridge from the previous guest and a used Elastoplast in the bin with old room cards. The communal areas also had rubbish on carpets for our entire stay. Nice toiletries. The breakfast was excellent and the staff in the restaurant were welcoming, friendly and professional. We stayed as visiting the State Farm Arena which is a 20 minute walk away."

"Paying to park was unexpected and just an extra money grab."

"The room was clean, the bed was nice and comfortable. Bathroom was decent. The staff was as nice and helpful as they could be. However, the room door had dead batteries, and we could not get in after two remakes of keys. The additional $45-$55 parking fee was a very unpleasant surprise. This should have been warned about very clearly on the website where I booked the room. I feel like I was tricked, and because of this, I will not stay at this place again."