Hotels in Chester Center

"Everything was perfect!"

"Very nice and clean. Quit as well. We enjoyed our stay "

"Walls were thin. Other guests had loud music playing all night into the morning when we woke up. You could hear inappropriate noises. Would not take my family here again."

"We really appreciated that an issue concerning noisy neighbors at 2 a.m. was handled quickly and the noise was stopped! All the staff were friendly and helpful! I would highly recommend a stay here! "

"We needed to switch rooms because at first we saw ants in the room. Then when we pulled back the sheet there was a bed bug or tick on the sheets. The front desk immediately switch our room. The 2nd room’s bathtub/shower wasn’t 100% cleaned. There was a dirty facecloth hanging on the shower curtain & short black hair on the shower wall. There was also someone’s shorts on the shelf in the closet. When we went to check out the next morning the staff was very kind. The head of household was also there & I explained that our first room had ants & they said they were going to take care of it. I told him the 2nd room seemed to have clean sheets & towels but it seemed like the bathroom wasn’t finished getting cleaned. We usually stay at Holiday Inn Express but was disappointed in the Norwich CT hotel. We purposefully book with Holiday Inn express because of the indoor pool, but the pool was also out of order that weekend. "

"Room was nice and clean. But shower didn’t work. Had to change rooms. After that, no issues. "

"Yes, we found everything we needed."

"Good "

"The sheets in the first room had hair and both queen beds were sunken, and you can feel parts of the mattress springs. The front desk quickly gave us another room and that room was wonderful. When it was first opened it definitely offered great value, now it seems they have cut corners, and that's a shame. "