Hotels in Downtown West

"Rooms were in desperate need of an upgrade. The entertainment center was falling apart. The vessel vanity impractical, especially for a family. The location made up for any shortcomings being right across from CFG Arena and a few blocks from the inner harbor. Bad communication about the parking validation at check in. "

"There were some employees who were nice and friendlier. You may need to train the shuttle drivers, they were not friendly enough. They were not rude, but better attitude changes the perception of the visitors. I asked for a wake up the morning that I was leaving, early flight, and it never happened. I asked to have in my name in the list for the shuttle, and it never happened. Better admin procedures will definitely improve the hotel. Will I return? Yeah, convenient location, good price, standard facility, and mostly nice people. "

"We would definitely come back to this hotel. Staff very accommodating/friendly. Perfect location to see harbor and sites."

"No good parking only valet "

"Visually the property appears good. My first impression of the first room , I was given in , I entered in and it smells strongly of urine. For this to gain a better rating from me sanitation.Perhaps cleaning the carpets making sure the Bathrooms inside of the yes, rooms are properly cleaned and sanitized.It was an immediate turn off entering the room and smelling urine!"

"Everything was great, but they didn't clean our room once :("

"First time staying Monday to Tuesday… pool was great, bar staff funny!!!!! "

"Stayed three nights (March) for a conference. Fantastic location, amazing staff and terrific food and drink. The room itself could use an upgrade (shower tile and faucets were dated) but I wasn't in my room enough to be bothered by it. "

"Yes the room was very nice and clean"