Hotels in Los Cerros

"Location is beautiful, staff is very accommodating. The place itself is really nice, it’s just they let it go a little bit. Could use some pressure washing and some new pool chairs. And there are old rundown carnival type rides that don’t work which is weird. Also, they had a couple things that was odd that we didn’t have like there were not any pepper shakers in the restaurant, which by the way I use the word restaurant loosely as it’s just a outside buffet bar that they use for all three meals. Also no washcloths in the rooms. Also, if you wanted to make a reservation for the other restaurant, you only could do it between two and four, and we were only able to do that one out of the four nights because they are apparently closed on Sundays. But for the price and location, I really can’t complain, those are just nitpicking. Again very great staff and beautiful location!"

"Incredible views from the premium rooms. Beautiful public beach. The driving staff was very accommodating. Enjoyed the premium lounge for a quiet cool break. I recommend the buffet and staff at the snack bar. We enjoyed breakfast there in a quiet and professional setting. Lots of elevation and many stairs between the rooms and amenities. "

"Very good!"

"Great location. Friendly staff. Rooms are spacious and clean. Pools are well maintained. Totally a great experience "

"Overalls a decent trip and all serving staff and welcoming staff were wonderful. Our concierge Kevin was very helpfull and available. Food was good! I was disappointed in the replenishment of drinks and snacks in our room…the last day we had no face clothes replaced and the hotel lotion bottle not replaced. To me these little things that moved my rating down…outside of that it was a really good experience. "

"It was an incredible experience. Amazing staf, great rooms, food was almost great (but I'm a very spoiled customer, lol)"

"The room was clean the location was great for what we needed. The staff was amazing "

"The negatives: The only option to eat was the restaurant, nowhere else delivered so we had to eat there. We had very poor service at the restaurant and the food was not good and very expensive for what it was. After we ate it took about 30 minutes just to get the bill. The hotel room was fine but I found it too expensive. The positives were the check in staff were very nice. It was nice they held our luggage when our room wasn’t ready yet, and the shuttle was great. "

"Buen lugar para hospedarse, alimentación balanceada, servicios de alimentación según las Necesidades"